Public trust in charities at ten-year high, new research shows

People receiving charitable support grows threefold in four years, as cost of living pressures bite

The Charity Commission, the regulator of charities in England and Wales, has published fresh research that shows public trust in charities at highest level since 2014.  

The research reveals that information about how money is spent by a charity is the single most important factor for most people. This is followed closely by knowing that the charity achieves its purpose, that it makes a difference and that it operates to high ethical standards.  

Overall, trust in charities is high and continues to recover. Charities now score 6.5 out of 10 for trust, up from 6.3 in 2023, from a low of 5.5 in 2018 following a series of scandals. 58% of people have “high” trust in charities (7 out of 10 or higher), placing it among the most trusted groups in society, second only after doctors.  

In a challenging financial environment, the research illustrates a growing reliance on charities for support, alongside a declining percentage of people donating to charities. 47% of people say they donated money or goods, or raised funds for charity, compared with 62% in 2020.

By contrast, there has been an increase in people saying they have received charitable services, such as financial help, food or medical support from a charity – 9%, up from 3% in 2020.  

Around half of people say they have heard of the Charity Commission, with 19% knowing it ‘well’. Awareness of the Charity Commission is associated with higher trust in charities, with those who have heard of the regulator being more likely to report high trust (63% vs. 52%). Around 4 in 10 people are aware of the online Register of charities.  

Charity Commission Chief Executive, David Holdsworth, says: “These findings are encouraging, demonstrating that charities collectively are once again firmly trusted by the public, making a visible, essential difference locally, nationally and globally.

“But there is no room for complacency, for charities or for us as regulator. The new findings point to the challenging financial environment charities are operating in, with a decline in the number of people giving to charity, whilst the high cost of living appears to be driving more people to access charity services.

“In these financially challenging times, charities must continue to show people how they deliver on their purpose, including how every penny makes a positive difference.

“Anyone can look up this information on our public Register of charities, which gives details of each charity’s purpose and spending.”

Research into trustee attitudes  

Alongside the research into public trust, the regulator has published the findings of a survey into charity trustees’ attitudes towards their role.  

The research finds that most trustees share the public’s high expectations of conduct in charities – 61% agree that because of its registered status, their charity’s standards of behaviours and conduct ought to be higher than that in other organisations.  

Overall, trustees have high stated levels of confidence in their responsibilities, and generally understand what they should do when making decisions, with those who are aware of the Charity Commission demonstrating they are better informed.   

But the research, also conducted by BMG, finds that trustees are less clear on things they should not be doing, including making decisions based on their personal views, or avoiding awkward questions. They are also less confident about dealing with conflicts of interest, and overseeing charity finances. 

For the first time, the Commission asked charity trustees about their charity’s use of Artificial Intelligence. Only 3% of trustees said their charity has used AI, however this rose to 8% of larger charities (income £1m+). 

Previously published data from the research confirms how widespread problems with banking services are for trustees – 2 out of 5 trustees said their charity has experienced a banking issue over the past year.

The Commission has previously spoken out on its concerns about the impact on charities of poor service from the banks.

Earlier this year, the Commission said it was “shocked, but not surprised” by “undeniable evidence of the extent and impact of the appalling service charities receive from some banks.” 

The full research is available on GOV.UK

They Work For Us: Unlock Democracy calls for an end to MPs’ second jobs

Far too many MPs juggle multiple jobs alongside what should be their main job of representing their constituents and scrutinising legislation.

UNLOCK DEMOCRACY have written to the Modernisation of the House of Commons Committee with some recommendations:

https://unlockdemocracy.org.uk/our-letter-second-jobs

Trust in politicians at an all-time low

Change of public mood creates challenge for the next government

The results of the latest British Social Attitudes (BSA) survey, published yesterday by the National Centre for Social Research (NatCen), reveal that there have been significant changes in the public mood since the last election in 2019.

As a result, the next government, whatever its partisan colour, will find itself with many policy and political challenges ahead.

Much of the change in the public mood has been occasioned by the fallout from the pandemic and the Russian-Ukraine war, including the impact on inequality, the health service, Brexit, and immigration.

At the same time, the experience of the last few years has served to undermine confidence in the country’s system of government.

Inequality, cost of living, and housing

Debates about inequality during the pandemic have seemingly created a public that is now more concerned about the level of poverty. At the same time, more people say they are ‘struggling’ on their current income.

  • 73% now believe there is ‘a great deal’ of poverty in Britain, up from 68% in 2019.
  • 70% say that their income has failed to keep up with prices over the last twelve months.
  • 26% say they are ‘struggling’ on their current income, compared with 17% in 2020.
  • However, the experience of living at home more during lockdown may explain why fewer people now support more houses being built in their neighbourhood, despite the difficulty that many currently have in finding affordable accommodation.
  • 41% support more houses being built in their local area, down from 57% in 2018.

The NHS and tax and spend

The post-pandemic growth in NHS waiting times have resulted in record levels of dissatisfaction with the health service. The same is true of social care, which also came under great pressure during the pandemic.

  • The proportion dissatisfied with the NHS is, at 52%, slightly more than double what it was in 2019 (25%).
  • As many as 57% are dissatisfied with the provision of social care, up 20 points on 2019 (37%).
  • Even though taxation is now at a record high, at present, at least, many people still seem to regard the state of the NHS as a more pressing problem than the level of taxes.
  • 46% say that, if forced to choose, the government should increase taxes and spend more on ‘health, education and social benefits’.
  • This is down somewhat on the 53% who expressed that view in 2019, but is still well above the 31% figure recorded in 2010 at the end of the last period of Labour government.

Brexit and immigration

Record levels of immigration since the pandemic have reversed a previous trend towards more liberal attitudes towards immigration. Together with doubts about the economic benefits of Brexit, they have also resulted in a change of attitudes to the EU.

  • In 2019, 47% said that migrants who come to Britain are good for the economy. This edged up further to 50% in 2021 but, in the most recent reading, this has fallen back to 39%.
  • 45% said in 2019 that migrants enrich Britain’s cultural life, while 48% did so in 2021. Now the figure is 38%.
  • In 2019, 51% thought that the economy would be worse off as a result of leaving the EU. Now 71% believe the economy is worse off as a result of Brexit.
  • Faced with a range of options for Britain’s relationship with the EU, in 2016, 41% said that Britain should be outside the EU, as did 36% in 2019. Now the figure stands at 24%.
  • Supporters and opponents of Brexit continue to have different political preferences. 45% of supporters think of themselves as a Conservative, while 49% of opponents identify as a Labour supporter.

Trust and confidence in government

Between them, these policy concerns, together with the political instability of the last couple of years, have undermined levels of trust and confidence in how Britain is governed, a change that has occasioned increased support for constitutional reform.

  • As many as 45% ‘almost never trust governments of any particular party to place the needs of the nation above the interests of their own political party’, up from 34% in 2019 and a record high.
  • After falling from 79% in 2019 to 61% the following year, once again 79% believe the present system of governing Britain is in need of ‘quite a lot’ or ‘a great deal’ of improvement.
  • A record high of 53% now say we should change the Commons voting system ‘to allow smaller parties to get a fairer share of MPs’. 60% of Labour supporters take this view, whereas 73% of Conservative supporters believe we should keep the current system ‘to produce effective government’.
  • A record low of 45% believe that England should be governed as now from Westminster rather than have regional assemblies (26%) or an English Parliament (23%).

Gillian Prior, Interim Chief Executive at the National Centre for Social Research (NatCen), says: “The last four years of parliament have left their imprint on public opinion.

“From the NHS to immigration, from inequality to tax and spend, people’s attitudes have been affected by the experience of a pandemic, a cost of living crisis, and political turmoil.

“The period has left them asking themselves just how well they are being governed. Irrespective of its partisan colour, the next government will have much to do if it is to meet people’s concerns about the many difficulties they feel the country has been facing.

PM to chair new council with devolved governments

A landmark agreement setting out how the UK and devolved governments will work closely together to deliver for people across the whole of the United Kingdom has been published.

  • Landmark agreement on how UK government and devolved governments will continue to work together has been reached
  • New ways of working agreed by the UK government, Northern Ireland Executive, Scottish Government and Welsh Government
  • Reaffirmed principles agreed by all includes mutual respect, maintaining trust and positive working
  • Agreement formalises a PM led council, overseeing strengthened working

A landmark agreement setting out how the UK and devolved governments will work closely together to deliver for people across the whole of the United Kingdom was published yesterday (13 January 2022).

The statement was completely overhadowed by the ongoing brouhaha over the Prime Minister’s attendance at lockdown Downing Street parties (or work events!) At time of writing Boris Johnson’s political future remains very much in the balance.

The Intergovernmental Relations (IGR) Review sets out new structures as to how the UK government, Northern Ireland Executive, Scottish Government and Welsh Government will work to deliver for people across the UK – based upon on the existing values of mutual respect, maintaining trust and positive working.

The new system will be a three-tiered structure and will formalise a new council, chaired by the Prime Minister, made up of Heads of the Devolved Governments.

The Prime Minister-led council and Ministerial groups will oversee and strengthen relations between all of the UK’s governments. They will discuss issues that affect people across the UK, particularly where they cut across reserved and devolved policy – or are of shared responsibility.

Strong working and close co-operation has been vital in the response to the COVID-19 pandemic, including coordinating the response to new variants and the rollout of the COVID-19 vaccine. Other examples of joined-up work include investment through Growth Deals and the Afghanistan resettlement programme.

The new structures will be supported by an independent secretariat made up of civil servants seconded from all four governments and will serve the UK government and devolved governments equally.

Beleaguered Prime Minister Boris Johnson said: “When team UK pulls together in common cause, spirit and endeavour we will always be at our very best.

“We’ve shown time and time again the combined strength we have in facing off the shared challenges before us, while also seizing the opportunities ahead for the benefit of the whole United Kingdom.

“Today’s announcements build upon that strength as we all continue to work together to deliver for the British people.”

Minister for Intergovernmental Relations Michael Gove said: “Devolution has empowered communities and resulted in huge benefits across the United Kingdom.

“Today’s landmark agreement will build on the incredible amount of collaboration already taking place between the UK government and the devolved administrations.

“By working together even more effectively, we can better overcome the challenges we face, create greater opportunities and improve people’s lives for the better.”

The new structures are based on a three tier levels for ministerial engagement – alongside a new mechanism for avoiding, escalating and resolving disputes; supported by joint or independent secretariats and based upon consensus.

Sitting below the Prime Minister-chaired council, the second tier will consist of two Interministerial Standing Committees, one chaired by the Minister for Intergovernmental Relations and one on finance.

There will also be the option of time limited committees agreed by consensus to deal with specific issues as required.

The third tier will be made up of Interministerial Groups (IMG) led by individual departments, which will cover a wide range of policy issues within a given minister’s or department’s portfolio.

These will include regular meetings between devolved and UK government ministers on issues such as Health, Transport and Education.

The new structures and processes announced yesterday are underpinned by a reaffirmed set of principles for collaborative working. These are:

  • Maintaining positive and constructive relations, based on mutual respect for the responsibilities of the governments and their shared role in governance of the UK
  • Building and maintaining trust, based on effective communication
  • Sharing information and respecting confidentiality
  • Promoting understanding of, and accountability for, their intergovernmental activity
  • Resolving disputes according to a clear and agreed process

The new structures create a ‘more equal, transparent and accountable system to support collaboration and information sharing between the UK government and the devolved governments and continue to deliver for citizens across the UK‘.

Scottish Secretary Alister Jack said: “Scotland has two governments, and people want to see them continue to work together to tackle covid and drive our recovery.

“Throughout the pandemic, the Scottish and UK governments have worked closely together, to keep people safe, protect public services, and support businesses and jobs in Scotland.

“This important agreement will build on that and help strengthen cooperation further – as we work together to deliver the priorities of people in Scotland on jobs, prosperity and economic recovery.

“It also reflects the increased powers of the Scottish Parliament since 2016 and the UK’s vote to leave the EU.”

Secretary of State for Wales Simon Hart said: “People in Wales want to see politicians working together to defeat the pandemic and focus on our recovery and throughout the past two years the UK government has worked with the Welsh Government more closely and productively than ever.

“This agreement will strengthen these relationships still further as we work together to deliver the priorities of the people of Wales like jobs, prosperity and economic recovery.”

Secretary of State for Northern Ireland Brandon Lewis said: “Today’s agreement will enhance the positive working relationship between the UK government and the Northern Ireland Executive, to the benefit of everyone in Northern Ireland.

“By ensuring that we work together in the best way possible, we will build on the fantastic collaboration which has stood us in good stead as we continue to deliver together for local people.”

So the PM will chair the new council with devolved governments – but will Boris Johnson still be that Prime Minister, or is the party over? The picture may perhaps become clearer early next week.

See the written ministerial statement