Council responds Tram Inquiry

LESSONS LEARNED (of course) …

A report to Transport and Environment Committee has set out the Council’s understanding of the failures identified by Lord Hardie in delivery of the first phase of the tram project, and how lessons learned can ensure future delivery of major infrastructure projects can avoid similar issues.

This includes consideration of Lord Hardie’s recommendations relating to the Council, and an assessment of the consequences of the project’s failings, such as additional costs, disruption and impact on the Council’s reputation.

The report is accompanied by three other appendices covering: the financial cost and reporting of the tram project; whether any action is to be taken with employees as a result of the Inquiry’s findings and assurance of arrangements in place for Arm’s Length External Organisations (ALEO) and contractors; and an update on any possible legal action (the final to be considered in private).

These three reports will be considered by Governance Risk and Best Value Committee (GRBV) on 28 November and, along with the report to Transport and Environment Committee, will be referred to December’s Full Council for consideration.

Council Leader Cammy Day said: “Since the start of the Tram Inquiry we’ve completed the line to Newhaven and launched passenger services, the success of which was down to the hard work of the in-house project team and partners. It’s also thanks to lessons learned from the first project, and our own improvements to project management and governance, communication and independent oversight.

“It’s worth noting too that in the nine years since the line between Edinburgh Airport and York Place was built, the service has flourished to become a hugely successful transport route for thousands of residents and visitors each day.

“While we broadly agree with Lord Hardie’s recommendations, prior to the inquiry’s announcement we had already introduced processes and strategies to help avoid some of the problems experienced in the original tram project. Not only have we applied this in the construction of the line to Newhaven, but these lessons are hugely beneficial to other major infrastructure projects.

“Of course, scrutiny of the Inquiry’s findings has allowed us to provide further, robust assurance that we understand the factors that contributed to the difficulties in the first phase of tram delivery, and to build confidence in future infrastructure delivery. We want to make sure we continue learning and improving.

“We know that serious mistakes were made in the construction of the original tram line, which caused a great deal of disruption and concern for residents and businesses, as well as impacting the Council’s reputation. Once again, I want to apologise for this.

“Ultimately, creating a better connected, environmentally friendly transport system is essential for a modern, successful city and we need to transform the way people move around if we are to achieve our net zero goals.”

The Edinburgh Tram Inquiry report was published in September and provides an account of the original Edinburgh Tram project’s progress, identifying factors that contributed to difficulties in its delivery.

The independent inquiry was commissioned by the Scottish Government following the completion of the section of tram line between the airport and York Place in 2014. Its remit was to establish why the project was delivered years late, massively over budget and did not produce the promised ‘network’ – only part of one of the originally-promised lines was eventually delivered.

The Council’s response examines and acknowledges the findings made by the Inquiry, including those around governance, the need for independent legal advice and reporting practices. It also considers the implications for future project management.

While the report broadly agrees with Lord Hardie’s recommendation, it highlights that, since the original tram project, several processes and strategies have been put in place which have helped to avoid some of the problems experienced. It’s thanks to this approach, along with lessons learned from the original project, that we have successfully delivered the Trams to Newhaven line.

LESSONS LEARNED, BUT AT A TRULY MASSIVE COST TO EDINBURGH’S BUSINESSES AND THE HARD-PRESSED TAXPAYERS WHO FOOT THE BILL FOR FAILURE – Ed.

Read the full report and appendices, Response to the Edinburgh Tram Inquiry. Watch Transport and Environment Committee discuss the report live from 10am on Thursday, 16 November.

Council gives initial response to scathing Tram Inquiry report

‘serious mistakes were made’ – Council Leader


Council Leader Cammy Day has responded to the publication of the Edinburgh Tram Inquiry. He said: “As a Council, we’ve co-operated fully with Lord Hardie’s Edinburgh Tram Inquiry since its announcement nine years ago and have always maintained that its outcomes will be beneficial in informing investment in similar major transport infrastructure projects, both here in Edinburgh and by other local authorities.

“We’ll consider our response, and any actions required, based on the findings and report back to Transport Committee in November and then our Council meeting in December.

“From a first reading of the report it’s clear that serious mistakes were made and that this had a significant impact on the city. There’s no getting away from the fact that the original project caused a great deal of disruption to residents and businesses, as well as damaging the city’s reputation and on behalf of the Council, I want to apologise for this.

The scathing 959-page report lays the blame for the tram fiasco – years late, millions of £ over budget and delivering only a single line, far less than was promised – at the door of TIE (the council’s tram firm), the council itself and the Scottish Government.

Cammy Day went on: “I won’t, however, apologise for building a tram system, or for our ambition to develop it further.

After all, creating a better connected, environmentally friendly transport system is essential for a modern, successful city and we need to transform the way people move around if we are to achieve our net zero goals.

“Equally, we shouldn’t forget that, in the nine years since the line between Edinburgh Airport and York Place was built, the service has flourished to become a hugely successful transport route for thousands of residents and visitors each day.

“We’ve now launched passenger services on the completed line to Newhaven, the success of which was down to the hard work of the in-house project team and partners, but also thanks to lessons learned from the first project.

“Prior to the announcement of the Inquiry, and towards the closing stages of the first project, we’d already introduced a raft of changes to project management and governance, which also proved crucial to the succesful implementation of the current Trams to Newhaven project.

“In developing the Trams to Newhaven route, clear, timely communication has been key, both between project managers, contractors and elected members but also residents, businesses and other stakeholders. The final business case built on months of extensive consultation on the designs and plans, updating and amending them in response to feedback so that they meet the community’s needs.

“We’ve drawn on the experience of skilled project managers throughout, with a particular focus on securing independent oversight and expert advice at every stage. The establishment of a tram board incorporating independent members, for example, has allowed effective scrutiny, while taking on board the advice of industry experts, such as Professor Bent Flyvbjerg, helped us to take full account of the risks involved.

“We made every effort to minimise disruption and, throughout construction, kept local people, businesses and elected members informed through regular updates, responding to concerns and questions.

“The new route’s already proving to be extremely popular, with passenger numbers doubling in the first few weeks and August clocking in as Edinburgh Trams’ best ever month, with more than 1.2m customer journeys recorded.

“We’re already looking at options for expanding the network further – to the north and south of the city, and potentially also to neighbouring authorities – and it’s encouraging to see this is very much part of the Scottish Government’s plans too.”

Read the full Edinburgh Tram Inquiry report … and weep!