UPDATE FROM NORTH EDINBURGH PARENTS ACTION GROUP
North Edinburgh Parents Action Group held their 3rd meeting with senior housing staff at Royston Wardieburn Community Centre at the end of last month.
The meeting was well attended by local people affected by housing issues but unfortunately there were fewer senior staff in attendance than previous meetings which the group felt was disappointing.
The meeting focused on a number of key issues which have been raised by local people including :
- overcrowding and a shortage of larger houses in North Edinburgh,
- poor standards of repairs,
- issues with Edindex,
- lack of support to tenants allocated PSL (Private Sector Leasing) properties, and
- inaccurate information contained in progress reports on individual cases.
Local people presented each of these issues to the Director of Housing and his staff and pointed out that most of these issues had already been brought to their attention at the previous two meetings and in their publication ‘SOS – North Edinburgh’s Housing Emergency’ which was published last May.
It was also pointed out that since then the group have raised other issues which are affecting tenants who have been housed in temporary accommodation and nothing has been done to address these issues.
Commitment from Director of Housing
The Director of Housing acknowledged people’s frustrations and reassured the meeting that his team were working on these issues and were developing new ways of working which he hoped would improve the service.
Furthermore, he agreed to take the following action in response to the latest information people had shared about their experiences :
- To meet with the Chief Executive of PSL to highlight all the complaints people have raised and to clarify how the system works
- To invite a senior member of the new build team to the next meeting to provide information on the numbers of houses available for social rent, particularly larger properties and new properties which can be adapted.
- To provide a written response to all the issues raised in the group’s report
- To organise regular drop-in sessions locally to enable tenants to access housing staff who are able to provide support and information on a variety of housing-related issues.
Enough is Enough
Although the group welcomed these commitments, there was also a feeling of disappointment and frustration at the lack of progress in tackling the area’s housing problems.
People also felt disheartened that after all these meetings senior housing managers were unable to provide answers to things they should really know about.
Susan Rowand, chairperson of the parents group, said: “We were shocked at the fact that people in this position didn’t seem up to speed or familiar with their own systems.
“We need to have confidence that those at the top understand what is going wrong and have a plan to put it right.”
No more false promises
The meeting was also attended by representatives from Low Income Families Together (LIFT) who reported that they were dealing with the same issues in Muirhouse on a daily basis.
Pauline Bowie, Manager of LIFT said: “As well as changes to the system, there needs to be a commitment by Council Officers, local Councils and MSPs to ensure that the changes are enforced. We don’t want any more false promises.
“Many of the properties people are stuck in are uninhabitable and would never make it onto the Edindex housing bidding service. These properties are offered as PSL to reduce the numbers of people in temporary accommodation and to reduce the level of support required by the CEC housing support services. This needs to change now.”
North Edinburgh Parents Action Group