More than 2,000 jobs will be created with Social Security Scotland over the next 12 months, First Minister Nicola Sturgeon has announced.
Recruitment will start in October for staff to support the delivery of benefits due to be introduced next year, including the Adult Disability Payment – the Scottish Government’s replacement for the Personal Independence Payment.
The majority of the new roles will be based in Social Security Scotland’s Dundee head office and Glasgow, to take calls from clients and process applications for Scottish benefits.
The remainder will be based across the country to provide face-to-face advice for people applying in the way that would suit them best, whether that is online, by phone, by post or in person.
The First Minister said: “Social security is a human right and a collective investment in the people of this country now and for future generations.
“These roles come at a critical time in Scotland’s recovery from the COVID-19 pandemic and our investment will go beyond the money that we will pay in benefits. When we have introduced all our new benefits and moved clients from the DWP to Social Security Scotland, our new social security service will employ more than 3,500 people. This will provide secure, long-term employment in Dundee, Glasgow and across the country and deliver a positive economic impact of £280 million for our economy.
“We are committed to creating a diverse workforce to provide this public service. Having people from a wide range of backgrounds will help deliver the best service and ensure that we do things differently and treat people with dignity, fairness and respect.”
Social Security Scotland’s Chief Executive David Wallace said: “Social Security Scotland opened its doors in September 2018, and we are already delivering 11 benefits – seven of which are brand new. We know that our clients value our service as we have a 90% satisfaction rating.
“As we welcome more than 2,000 additional staff to deliver new benefits and a high-quality service, we are committed to increasing diversity in the organisation so we reflect the clients we are here to serve and their lived experience.
“We are delighted to be able to create more jobs in Glasgow and to our head office in Dundee and I look forward to welcoming colleagues into Agnes Husband House in 2022.
“We are a Living Wage, Disability Confident and Carer Positive employer. We proudly support the Fair Start Scotland programme and have committed to offering 100 roles as part of Young Persons Guarantee in 2021/22.”
People can find the latest vacancies and sign up for job alerts at:
Disabled people are to benefit from a ground-breaking new advocacy service which will support access to Scotland’s social security services.
The Scottish Government has committed £20.4 million over the next four years to the provision of the new and free programme, unique in the UK.
It will offer advocacy support to disabled people looking to access Scottish social security benefits.
These include current and future disability benefits such as Child Disability Payment, Adult Disability Payment and Pension Age Disability Payment.
The service will be operational in the new year and is entirely independent of the Scottish Government and Social Security Scotland. It will be available in each NHS board area and will create up to 100 new jobs across the country.
Social Security Minister Ben Macpherson said: “The service will provide advocacy to anyone who is disabled and requires support to communicate their needs when accessing Scotland’s social security services.
“This assistance will be person-centred and advocates will provide the most appropriate form of support to each individual based on their circumstances.
“This is a new and independent free service, with no equivalent provided by DWP.
“It builds on our human rights-based approach and makes social security more accessible to disabled people in Scotland, ensuring their voices are heard.”
VoiceAbility, a charity with 40 years’ experience delivering advocacy services, has been awarded the contract to provide the service.
They will establish a new base and training centre in Glasgow and create up to 100 jobs over the four years. There will be at least one advocate in each NHS area at launch, with more jobs to be created as disability benefits are introduced.
VoiceAbility CEO Jonathan Senker said: “We are proud to launch this new independent advocacy service and we look forward to establishing a base in Scotland and taking on the staff to deliver it.
“The advocacy we provide will support disabled people to make sure their voices are heard when it matters most and that more people will get the support they’re entitled to.”
Brian Scott of the Glasgow Disability Alliance added: “Our members have highlighted the barriers that many disabled people face in accessing support to find out about the social security benefits they are entitled to – and to apply for them.
“We welcome this free advocacy service as it will ensure disabled people are more involved in the processes and decisions which affect them.
“In making social security more accessible to disabled people, it shows real evidence of a rights-based approach to providing services.”
Extra financial support for more than 19,400 disabled children and young people
Legislation which will lead to increased vital support to more than 19,400 children and young people to help their families heat their homes this winter has been laid in the Scottish Parliament.
The legislation extends the eligibility for the Child Winter Heating assistance to young people aged 16 to 18 in receipt of the enhanced daily living component of PIP (Personal Independence Payment).
If the legislation is passed, 5,000 additional families will receive the payments, which will also be backdated to last year when the payment was introduced.
Child Winter Heating Assistance is an annual payment of £202 to help families of a child or young person on certain disability benefits to heat their homes during the winter months. It is already available to those in receipt of the highest rated care component of Disability Living Allowance.
Social Justice Secretary Shona Robison said: “This extra money helps families of seriously disabled children and young people with the additional costs associated with heating their homes for longer periods.
“The Child Winter Heating Assistance is one of seven brand new benefits we have used using social security powers. I’m pleased that by extending eligibility, more than 5,000 more families will benefit from this £202 payment during the colder months.
“Getting this money to families automatically in winter will help them budget and balance the many financial pressures that they can face at this time of year.”
Background
the Child Winter Heating assistance was launched last year, and more than 14,000 payments worth a combined £2.8 million were made between November and mid-March
people do not need to apply as the payment will be made automatically by Social Security Scotland. Families will receive a letter of confirmation to coincide with the payment being made
to qualify for Child Winter Heating Assistance, people need to be aged 18 or under, and receive the highest rate care component of Disability Living Allowance for children, receive the highest rate care component of Child Disability Payment, or be in receipt of the enhanced daily living component of PIP on at least one day between 20 September 2021 to 26 September 2021
this year’s Child Winter Heating Assistance payments will start from the end of November and payments will be made in batches over the winter months
this payment will be made automatically to the same account that people receive their Disability Assistance Living Allowance for children, Child Disability Payment or Personal Independence Payment payments to
for more information, contact Social Security Scotland through web chat at mygov.scot/contact-social-security-scotland or call the freephone helpline on 0800 182 2222
More than 108,000 children have benefited from the Scottish Government’s new Scottish Child Payment according to the latest official statistics. The figures highlight how many families and children received the payment from introduction in February to 30 June 2021.
The £10 per week benefit, unique to Scotland, has the potential to help around 133,000 children (averaged over this financial year) according to Scottish Fiscal Commission forecasts published last week.
The Scottish Child Payment supports low-income families with children aged under six. It provides regular, additional financial support for families in receipt of qualifying benefits to assist with the costs of caring for a child. The payment will be made available to children aged 6-15 by the end of 2022.
Parents and carers are able to apply for all eligible children in their household in a single application and can also apply for other benefits for children under six – Best Start Grant and Best Start Foods at the same time.
Cabinet Secretary for Social Justice, Housing and Local Government, Shona Robison said: “Tackling child poverty is a national mission for this government and I am proud that we are already supporting over one hundred thousand children through this brand new benefit. The Scottish Child Payment is unparalleled across the UK and unique in being a benefit to tackle child poverty head on.
“Ahead of the rollout to under 16s by the end of 2022, we have introduced bridging payments worth the same as Scottish Child Payment. This £520 a year will be paid in 2021 and 2022 to provide immediate support to around 145,000 children and young people of school age.
“We are making significant investment to tackle child poverty. Taken together, our investment in bridging payments and the Scottish Child Payment will total £145 million this year, allowing us to reach as many low income families as possible right now.
“The Scottish Child Payment together with the three Best Start Grant payments and Best Start Foods could give families on low incomes up to £5,200 by the time their first child turns six.
“We have also committed to significantly increasing the level of Scottish Child Payment, following the planned rollout to 6 to 15 year olds, in order to maximise the impact on child poverty, with the full £20 payment being achieved within the lifetime of the Parliament.
“This Government will continue to use the limited powers we have to tackle poverty and inequality and create a fairer Scotland.”
Well done to all the children who took the big step of starting P1 this week!
Social Security Minister Ben Macpherson is encouraging families with children born between 1 Mar 2016 and 28 Feb 2017 to apply for Best Start Grant School Age Payment if they get tax credits or certain benefits.
The one-off payment of £252.50, administered by Social Security Scotland, is made to families when a child is old enough to start primary school. The payment can be used to buy everyday supplies like a new pair of shoes, books and school bags.
More than £10 million has been paid in Best Start Grant School Age Payments to families across Scotland since the benefit launched in June 2019.
Applications are currently open for children born between 1 March 2016 and 28 February 2017. Parents or carers have until 28 February 2022 to apply.
Best Start Grant School Age Payment is part of the package of five family payments administered by Social Security Scotland. The package includes Scottish Child Payment, Best Start Grant and Best Start Foods and is available to families receiving tax credits or certain benefits.
Minister for Social Security Ben Macpherson said:“As children enter education for the first time, it is vital that the youngest people in our society get what they need to thrive. Whether it be a new pair of shoes or books or paints for an art project, the Scottish Government is committed to providing extra help to give every child the best start in life.
“We know that covering the costs of starting school can be difficult. So, I am urging families who may be eligible to get in touch with Social Security Scotland to find out more.
“Even if you are deferring your child’s start date until next year or home schooling, please remember to apply before the closing date. We are keen to ensure parents and carers receive all the financial support they can apply for, such as a school clothing grant and free school meals.
“The Scottish Government is committed to ensuring that people are supported and encouraged to access all of the benefits they are entitled to, and will invest in new partnerships between schools and advice services to help expand these vital links for families.
“I am proud that we are already delivering a social security system that is there for people when and where they need it, that is fair and straightforward to access, and that encourages and supports people to get the financial support they are entitled to.”
Glasgow-mum-of-three Becky Taylor successfully applied online for the payment ahead of her daughter Bella (aged 4) starting P1 at St Roch’s Primary School in Royston this week.
Becky said:“It can be hard at this time of year but the Best Start Grant School Age Payment covered everything we would need for Bella. I was able to buy her uniform, school bag and shoes as well as things like tights and socks.
“I was able to do the whole process online and it was easy. People should look into seeing if it is something they are entitled to and apply.”
People who live in Dundee City, Perth and Kinross and the Western Isles are the first to access new face-to-face support when applying for Scottish benefits ahead of a full roll out later this year.
The introduction of Social Security Scotland’s new Local Delivery service coincided with the launch of the Child Disability Payment last week, the first Scottish disability benefit which needs to be applied for.
Clients can book an appointment to meet with a specially trained adviser at a venue within their local community or at their home and also be able to request video call or telephone appointments.
Client Support Advisers will answer any queries about Social Security Scotland benefits, help to complete paper or online applications forms, offer other support such as identity and document verification and help with submitting change of circumstances information. There will also be an increased range of ways people can apply for payments they are entitled to.
The service started in the pilot areas for Child Disability Payment ahead of being rolled out across the whole of Scotland from November 2021.
Social Security Minister Ben Macpherson said: “The introduction of the new face-to-face service demonstrates how the Scottish Government is committed to delivering social security differently from the UK Government.
“We want to make sure people get all of the financial support they are entitled to. Key to making this happen is ensuring that the service is easily accessible to clients from the initial application stage onwards.
“We’ve listened to people who have experience of the current UK system and we’ve ensured that our social security system treats people with dignity, fairness and respect.
“We have designed a system which will allow people to apply in the way that suits them best – by post, phone, online, video call or face-to-face. It gives people choices and makes sure that we take into consideration different accessibility needs – particularly for those looking to apply for disability assistance.”
Eligible families in Edinburgh are being encouraged to apply for the Best Start Foods payment after the SNP Scottish Government delivered on its promise to increase the support within its first 100 days in government.
The payment is increasing to £18 from £17 during pregnancy and for any children between one and three years old. It’s also increasing to £36 from £34 for children under one. Families already receiving the payment will automatically receive an increase.
Since its introduction by the SNP in December 2018, £60.8 million has been paid to 179,575 families across Scotland.
SNP MSP for Edinburgh Pentlands, Gordon MacDonald said: “I am delighted that the SNP government is delivering on another one of its commitments to increase the Best Start Foods payment, which is making a difference to the lives of families across my constituency of Edinburgh Pentlands, the entire city and right across Scotland.
“Whilst the Tories at Westminster prepare to cut support to families at a time when they need it most, the SNP is increasing support to families and ensuring that every child has the best start in life.
“If you have not applied yet I would encourage you to do so immediately or if you have any family or friends who may be eligible to encourage them too.”
Best Start Foods payments are increasing this month marking the achievement of another commitment for the first 100 days of the Scottish Government.
Social Security Minister (and local MSP for Edinburgh Northern and Leith) Ben Macpherson paid a visit to Fresh Start’s Pantry on Ferry Road Drive at lunchtime to meet staff and customers who are benefitting from the payments.
The payment supports low income families to buy healthy food for children under the age of three, and forms part of the Scottish Government’s national mission of eradicating child poverty.
Best Start Foods is part of a package of five family payments administered by Social Security Scotland. It is made every four weeks on a pre-paid card to buy healthy food including eggs, milk, fruit, vegetables and pulses. The payment is increasing to £18 from £17 during pregnancy and for any children between one and three years old. It’s also increasing to £36 from £34 for children under one.
Between December 2018 when the first payment started and 31 May 2021, £60.8 million has been paid to 179,575 families for Best Start Grant and Best Start Foods -£16.7 million of these payments were for Best Start Foods.
Social Security Minister Ben Macpherson said: “Unwarranted welfare cuts by the UK Government and the impacts of the pandemic are putting even greater pressure on family budgets.
“It’s our priority to do everything within our power to eradicate child poverty across Scotland. We committed to increasing Best Start Foods within the first 100 days of this Government and we have swiftly delivered.
“We have also delivered on our 100 day commitment to pay £100 as part of Scottish Child Payment Bridging Payments worth £520 in both 2020 and 2021. Families will now have received £200 for each eligible child this year, almost two years ahead of the planned full roll-out of Scottish Child Payment for older children.
“We are set to invest £77 million both this year and next through this measure which is expected to benefit around 145,000 children and young people in receipt of Free School Meals on the basis of low income.
“Families in Scotland now have a unique package of payments that will help them as their child grows and I encourage all families on low incomes to check what they are entitled to. There are many forms of support available to ensure every child in Scotland has the best start in life.”
Further information on all five family payment can be found by visiting:
Benefit is now available in Dundee City, Perth and Kinross and the Western Isles
Scotland’snew Child Disability Payment has opened for applications from people living in three pilot areas.
From today, families of children with a disability or long-term health condition living in Dundee City, Perth and Kinross and Western Isles council areas who need financial support should apply to the new system.
This is the first application-based disability benefit to be introduced by the Scottish Government and will be administered by Social Security Scotland. The benefit replaces the UK Government’s Disability Living Allowance for children.
The pilot will be followed by a nationwide roll out in the autumn and is for families applying for the first time for this benefit. Those already in receipt of Disability Living Allowance for children do not need to apply and their cases will be transferred in future.
Social Justice Secretary Shona Robison said: “Families have been involved throughout the development of Child Disability Payment and it is hugely rewarding to see three years of work on this benefit now delivering for people. Every client can expect to be treated with dignity, fairness and respect throughout the process.
“Parents and carers of a child with a disability or long term health condition already experience a number of challenges and accessing the financial support that they are entitled to shouldn’t be another one. By including them at every step of the process, we have been able to focus on what suits parents and carers and have designed a system that meets their needs.
“It is fantastic to see the pilot in Dundee City, Perth and Kinross and the Western Isles begin for people with new claims. It will allow us to make sure the new disability benefit system is fully ready for Child Disability Payment’s full national rollout this autumn, and ahead of the transfer of existing clients.”
This latest support is being introduced for families applying for disability assistance for the first time. The three area pilot provides a safe and secure introduction of the benefit in relatively small numbers with the opportunity to ensure the new service is meeting the needs of clients before expanding nationally.
Families do not need to make a new application for Child Disability Payment if they are currently in receipt of Disability Living Allowance for children. These families will be contacted directly and their benefit will be transferred automatically to Social Security Scotland in a phased approach from autumn.
This means their Disability Living Allowance for children will be replaced by the Scottish Child Disability Payment. Their Child Disability Payment will continue to be made at the same rates and at the same time as their Disability Living Allowance for children.
Child Disability Payment is the first of the three big disability benefits to be introduced by the Scottish Government and the first that needs to be applied for.
To enable people to apply in the way that suits them best, it will be the first disability benefit in the UK that can be applied for online, as well as being available by post, phone, or face to face (Covid restrictions permitting).
To coincide with the introduction of Child Disability Payment, Social Security Scotland has also launched its local delivery service in the three pilot areas.
This means that people will be able to get advice and support on all 11 Social Security Scotland administered benefits face-to-face (Covid restrictions permitting) at a location in their local community or via video call. The local delivery service will also be available nationally from autumn.
Tracy McNally, Director of Dundee Citizens Advice Bureau said: “The devolution of these social security payments is a massive opportunity to get the system right for people.
“The Citizens Advice network across Scotland helps people with social security concerns every day, with disability benefits being one of the biggest issues people seek advice from, so people should feel confident in knowing they’ll always be able to turn to us for help if they need it with the new payment.”
People can find out more and apply through mygov.scot or by calling 0800 182 2222.
Child Disability Payment provides money to help with the extra care and mobility costs children and young people with a disability may have, up to the age of 18
Child Disability Payment replaces the UK Government’s Disability Living Allowance for children.
People who currently get disability benefits from Department for Work and Pensions will have their awards transferred to the new Scottish system in stages after the new benefits are introduced. This work is expected to be completed to the previously announced timeline of 2025.
Young people and children in Scotland who are currently getting Disability Living Allowance for children from the DWP will no longer need to apply for PIP when they turn 16. They will stay on Disability Living Allowance to age 18 if they continue to meet the eligibility criteria.
Child Winter Heating Assistance was the first benefit for disabled people in Scotland. This is an annual £200 payment for children and young people who receive the highest rate of the care component of Disability Living Allowance and will help families meet day and night-time winter fuel costs
From autumn 2021, Social Security Scotland will administer 11 benefits:
Best Start Foods
Best Start Grant Early Learning Payment
Best Start Grant Pregnancy and Baby Payment
Best Start Grant School Age Payment
Carer’s Allowance Supplement
Child Disability Payment
Child Winter Heating Assistance
Funeral Support Payment
Job Start Payment
Scottish Child Payment (for children under 6 years old)
