Tag: SGN

Vulnerability partners reflect on winter challenges as part of SGN collaboration event

Around 150 vulnerability specialists from 130 organisations have joined energy network business SGN, who has an office in Edinburgh, at a conference to explore how to make homes across the UK warmer, safer and healthier.

Our Winter’s End Safe and Warm Partnership Conference 2025 in London brought together experts from organisations such as Age Scotland, Citizens Advice, Energy Systems Catapult, Fuel Bank Foundation, National Energy Action and Scope, who are all part of our Safe & Warm partnership network supporting vulnerable people in the communities we serve.

Experts from the energy, advice, government and charity sectors took part in panel sessions and open discussions to share the real world impact of financial cuts on the communities they’re helping and the daily challenges faced by individuals to keep their homes safe and warm, particularly during the colder months.

It was a crucial opportunity for delegates to reflect on the challenges experienced during the winter and share their insight, as well as collaborate on ways to work together in future to support vulnerable communities across SGN’s network areas in southern England and Scotland.

Together, we have so far supported 693,956 households and we expect this number to rise significantly over the coming months.

Held as a hybrid event, the conference had live interviews from key specialists streamed to the online audience, providing an opportunity for all partners to meet and discuss opportunities to collaborate with one another. We’ll be using discussions from the event to inform how we can evolve our partnership network and find new opportunities to plug gaps in support.

A key theme which emerged from the conference was the impact that cuts to benefits are having on the vulnerable people who our attendees are helping every day. Also, the value which our partner organisations create in supporting people who need extra help.

The conference opened with a keynote speech from National Energy Action Chief Executive Adam Scorer, who spoke about the need for local energy plans to be aligned with health plans in communities. He highlighted the long-term commitment of partners to our Safe & Warm network that enables organisations to provide enduring support.

Some of the key highlights from attendees included:

  • Molly Shevlin from Citizens Advice Scotland said they’re seeing people with issues that are complex and multilayered, requiring dedicated support from multiple organisations.
  • Rachel Boland from Age UK Oxfordshire highlighted a new challenge they’ve seen this winter of pensioners experiencing longer wait times for an outcome on pension credit applications.
  • Lee Healey from IncomeMax said that although digital exclusion can be a barrier to some vulnerable people obtaining the support and benefits they’re entitled to, many people are keen to use digital solutions to boost their income.
  • Helen Stockton from National Energy Action highlighted how net zero solutions need to be designed with vulnerable people in mind, with Bridget Newbery from Centre for Sustainable Energy adding that conversations around net zero need to be with people and not to people, and need to be meaningful to people’s everyday lives in order to engage them. She also discussed the need to check people who receive new technologies know how to use them.
  • Stella Osan from Mencap Croydon spoke out about the rising issue of damp in vulnerable homes, with stories she’s heard of landlords painting over dangerous black mould instead of working with tenants to tackle the problem. Richard DeNiese of Mencap Worthing added that it can often lead to people with autism struggling to make the right short-term decisions of keeping windows open to help remove the mould or to keep them closed in order to keep in the heat.

Maureen McIntosh, Director of Customer Service at SGN, explained how hosting the conference is part of SGN’s work to bring partners together to support vulnerable customers to use energy safely, efficiently and affordably.

She said: “We really appreciate how many people took the time to attend and take part in our Winter’s End partners conference. It highlights the importance of working together as we face the challenges that winter brings to communities across the UK. 

“We’re truly humbled by the passion our collaborative partners have in ensuring we give everyone the ability to stay safe and warm all year round. Our ambition is always that we never have to walk away from a customer in need.

“We want to create a legacy of people staying informed and supported and together with our partners, we can break down the stigma of accessing benefits and support.”

For more information on how SGN partners with other organisations to support vulnerable households, visit https://www.sgn.co.uk/about-us/supporting-vulnerable-households

SGN partners with Generation Science to inspire next generation on renewable energy

SGN has teamed up with Generation Science, an innovative educational programme led by Edinburgh Science, to empower primary school children with insights into future energy solutions and how we can tackle climate change.

The leading energy company is delivering LTS Futures – a first of its kind project – which aims to validate the compatibility of utilising the existing gas network to carry hydrogen.

The success of the project, which is repurposing a 30km decommissioned natural gas pipeline between Grangemouth and Granton, would pave the way for hydrogen transportation on a national scale.

Thanks to a second year of funding provided by SGN, around 380 pupils aged 7 to 11 (primary 4 to 7), who attend schools based along the LTS live trial pipeline, are benefiting from the 90-minute climate and engineering themed sessions.

The Green Machine is an interactive workshop dedicated to unravelling the complexities of energy transfer and renewable electricity generation.

Guided by the Edinburgh Science team of experts, students delve into lessons to refine their understanding and create innovative machine designs. 

Recently SGN’s LTS Futures Project Director Nancy Thomson joined the Generation Science team at Granton Primary School, to participate in a session which explored future energy solutions for the Earth’s changing climate.

It looked at different sources of renewable and sustainable energy such as solar, wind and green hydrogen, and how we can utilise them to live in an environmentally responsible way.

Natalie McLaren, Principal Teacher at Granton Primary School, shared her thoughts on the workshop: “I’m thrilled that SGN and Generation Science chose to visit our school – the kids were so enthusiastic and engaged.

“Our pupils responded really positively to the hands-on workshop, and are all using key vocabulary and terms for the energy industry. It got them really thinking about how to conserve energy at home and making a difference.”

Director and CEO at Edinburgh Science, Hassun El-Zafar said: “After an incredibly successful partnership last year, we’re delighted to have once again receive support from SGN for this year’s Generation Science tour.

“Generation Science is our touring programme that brings high quality interactive science experiences into primary schools across Scotland – no matter where the school is based, pupils can enjoy the exact same experience.

“SGN is the perfect supporter for this project, as they share our drive to inspire the next generation of engineers and champion the importance of sustainable sources of energy for our homes.

“Thanks to their generous support, we are able to bring The Green Machine workshop to schools in Granton and Grangemouth.”

SGN – LTS Futures – Education Programme – Granton Primary School – Edinburgh. Picture Shows; Children from Granton Primary School during the Energy educational workshop run by Edinburgh Science and SGN, Thursday 06 February 2025. © Stuart Nicol Photography 2025

SGN partners with Scottish Fire and Rescue Service to combat carbon monoxide dangers

Scottish Fire and Rescue Service (SFRS) has extended its partnership with gas distribution network SGN to raise awareness about the dangers of carbon monoxide (CO) and protect communities from its potentially deadly effects.

Many people in the UK using carbon fuelled appliances, such as gas cookers, are not aware of the dangers of CO and do not have a working audible CO alarm. In 2020, out of 8,000 people surveyed, 45% didn’t know that CO doesn’t have a smell, while only 42% had a working audible CO alarm.

As part of the collaboration, they will work together to provide essential safety advice focusing on the hidden dangers of the colourless and odourless gas that can be fatal. They will also promote the importance of installing CO alarms and maintaining gas appliances, helping to ensure even more homes across Scotland remain safe. All the areas covered are listed below.

The initiative builds upon our existing partnerships with SFRS operating in Clackmannanshire, Fife & Stirling, and Perth & Kinross, Angus and Dundee (PKAD), as well as similar partnerships we’ve rolled out in southern England, where they’ve seen a positive impact in educating the public about CO safety.

We’ve provided CO alarms to each SFRS partner to give to customers in their area during Home Fire Safety Visits. Alongside the lifesaving CO alarms, customers will also receive a helpful tips leaflet which provides all the information they need to stay safe from the ‘silent killer’, and what steps to follow if they suspect CO is present in their home. We’ve produced and shared this leaflet in nine additional languages to meet regional community needs.

Our Social Impact Programme Lead Dan Edwards said: “One of the major aspects of my role is developing projects and partnerships using the Vulnerability and Carbon Monoxide Allowance (VCMA) to raise CO awareness and reduce CO harm.

“Working alongside Scottish Fire and Rescue Service means we can reach even more customers within our network area to make sure everyone stays safe and well. Partnering with vital emergency services to help us spread the word on the dangers of CO will help us to meet our top priority of keeping our customers safe and well all year round.”

The partnership now includes:

  • Aberdeen City, Aberdeenshire and Moray (ACAM)
  • Argyll & Bute, East and West Dunbartonshire (EWDAB)
  • Clackmannanshire, Fife & Stirling (CFS)
  • Dumfries & Galloway (DG)
  • Edinburgh
  • East, North and South Ayrshire (ENSA)
  • East Renfrewshire, Renfrewshire and Inverclyde (ERRI)
  • Falkirk and West Lothian (FWL)
  • Glasgow (GLA)
  • Highlands
  • Lanarkshire (LAN)
  • Midlothian, East Lothian and Scottish Borders
  • Perth & Kinross, Angus and Dundee (PKAD)

Steven Low, Group Commander for the Safer Homes Team at Scottish Fire and Rescue Service, said: “We’re delighted to extend our partnership with SGN to all SFRS areas across mainland Scotland.

“We’ve been working together closely for many years and we know our collaborative approach has been an effective way of achieving our joint goals of making our communities safer.”

SGN partners with Scotland’s Fire and Rescue Service to combat carbon monoxide dangers

Scottish Fire and Rescue Service (SFRS) has extended its partnership with gas distribution network SGN to raise awareness about the dangers of carbon monoxide (CO) and protect communities from its potentially deadly effects.

Many people in the UK using carbon fuelled appliances, such as gas cookers, are not aware of the dangers of CO and do not have a working audible CO alarm. In 2020, out of 8,000 people surveyed, 45% didn’t know that CO doesn’t have a smell, while only 42% had a working audible CO alarm.

As part of the collaboration, they will work together to provide essential safety advice focusing on the hidden dangers of the colourless and odourless gas that can be fatal. They will also promote the importance of installing CO alarms and maintaining gas appliances, helping to ensure even more homes across Scotland remain safe. All the areas covered are listed below.

The initiative builds upon SGN’s existing partnerships with SFRS operating in Clackmannanshire, Fife & Stirling, and Perth & Kinross, Angus and Dundee (PKAD), as well as similar partnerships we’ve rolled out in southern England, where they’ve seen a positive impact in educating the public about CO safety.

SGN has provided CO alarms to each SFRS partner to give to customers in their area during Home Fire Safety Visits. Alongside the lifesaving CO alarms, customers will also receive a helpful tips leaflet which provides all the information they need to stay safe from the ‘silent killer’, and what steps to follow if they suspect CO is present in their home. SGN has produced and shared this leaflet in nine additional languages to meet regional community needs.

SGN Social Impact Programme Lead Dan Edwards said: “One of the major aspects of my role is developing projects and partnerships using the Vulnerability and Carbon Monoxide Allowance (VCMA) to raise CO awareness and reduce CO harm.

“Working alongside Scottish Fire and Rescue Service means we can reach even more customers within our network area to make sure everyone stays safe and well. Partnering with vital emergency services to help us spread the word on the dangers of CO will help us to meet our top priority of keeping our customers safe and well all year round.”

The partnership now includes:

  • Aberdeen City, Aberdeenshire and Moray (ACAM)
  • Argyll & Bute, East and West Dunbartonshire (EWDAB)
  • Clackmannanshire, Fife & Stirling (CFS)
  • Dumfries & Galloway (DG)
  • Edinburgh
  • East, North and South Ayrshire (ENSA)
  • East Renfrewshire, Renfrewshire and Inverclyde (ERRI)
  • Falkirk and West Lothian (FWL)
  • Glasgow (GLA)
  • Highlands
  • Lanarkshire (LAN)
  • Midlothian, East Lothian and Scottish Borders
  • Perth & Kinross, Angus and Dundee (PKAD)

Steven Low, Group Commander for the Safer Homes Team at Scottish Fire and Rescue Service, said: “We’re delighted to extend our partnership with SGN to all SFRS areas across mainland Scotland.

“We’ve been working together closely for many years and we know our collaborative approach has been an effective way of achieving our joint goals of making our communities safer.”

The hidden dangers of stealing gas

It costs you and it costs lives

  • Stealing gas puts lives in danger
  • Make gas theft socially unacceptable
  • 25% increase in confirmed “Theft of Gas” cases last year
  • Stealing gas/electricity adds an extra £50 to energy bills*

Britain’s gas distribution networks (GDN) have joined forces with Stay Energy Safe, (powered by Crimestoppers) to raise awareness of the dangers of the ‘Theft of Gas’.

A new hard-hitting video has been produced for the campaign, showing a father tampering with their gas meter and is about to put his whole family in danger. The video has been shared through social media channels with the aim to raise awareness and hopefully make the illegal practise socially unacceptable.

The campaign will run throughout the winter and is supported by the gas industry to help people understand the dangers of tampering with a gas meter, what to look for and how to report it anonymously if you suspect theft.

Dave Garner, Director of Safety at gas distribution network Cadent said: “We want to make gas theft socially unacceptable, regardless of circumstances or situation – safety always comes first.

“Theft of gas has been around for a long time. However, we have seen a 25% increase in confirmed cases of theft of gas in the past year. We are concerned that the increase is part of the cost-of-living challenges we are all facing.

“The fact is, it is dangerous to tamper with your gas meter and only a qualified Gas Safe registered engineer should work on a gas meter or gas pipes.

“We are pleased to be working in partnership with Northern Gas Networks, SGN and Wales & West Utilities to bring this vital campaign to the forefront of everybody’s minds.”

What to look out for:

A gas meter should be flush against a hard surface with the on/off handle on the left-hand side. There should be a gas pipe coming from outside into the gas meter and one pipe going into the property and its appliances. If you see anything different from this, it could be that the meter has been tampered with and they are trying to steal gas.

Who to call:

Call the Stay Energy Safe service free on 0800 023 2777 or fill in the simple online form at www.stayenergysafe.co.uk. You can remain 100% anonymous.

Mark Loveday from Retail Energy Code Company, the not-for-profit organisation that owns and manages the key rules for operating in the GB retail energy market, and works with the energy industry to reduce energy theft, said: “The industry has seen an increase in reports of suspected gas theft over the years. Stay Energy Safe received 2,916 reports between April 2023 and March 2024. This figure has increased by 46% compared to April 2021 – March 2022.

“These figures are concerning, and we encourage people, ‘If you suspect it, report it 100% anonymously to Stay Energy Safe’. Gas meter tampering takes lives and it’s not worth it.”

In addition, all GDNs are reinforcing the dangers and signs of gas theft to its engineers during the campaign. They’re reminding colleagues of the issues to spot when working in the community to help identify any theft and keep the public safe.

SGN & Kidney Care UK partnership to provide support to thousands of people with kidney disease

SGN is leading a new £2.5 million partnership with Kidney Care UK which will see them work with the UK’s gas distribution networks (GDNs)1 to offer specialist support to help nearly 18,000 people living with kidney failure across the UK – 1,250 of those in Scotland.

Currently in Scotland there are 1,250 people with advanced kidney disease who rely on dialysis to stay alive. The majority of these patients have a routine which consists of three to four sessions of dialysis a week, each taking up to 6 hours or more in hospital.

On top of this they have to manage the associated stress and time pressures of travel to and from treatment. Due to the time constraints and health impacts associated with treatment for patients with chronic kidney disease (CKD), only 26% of people on dialysis are in full time employment2. The consequent low income means many people with kidney failure live in relative poverty, compounded by the misery of increasing costs of living.

The unique and transformational partnership, uniting statutory, charitable and corporate sectors, will support vulnerable customers most in need, providing people living with CKD, with vital support to help tackle fuel poverty.

The initial two-year project will provide a holistic suite of services, including face-to-face support, where customers will get assistance with benefit entitlement, welfare support and specialist money and energy advice.

The service will maximise outcomes, in terms of financial support, whilst also promoting energy and carbon monoxide awareness.

The expansion of Kidney Care UK’s patient support services will mean that people on dialysis will have access to a dedicated, personal, face-to-face support service.

This will serve the 1,250 kidney patients on dialysis treatment in the 26 units across Scotland, as well as supporting people in the North East, North West, the South West and South East of England. Delivered by trained and trusted Patient Support & Advocacy Officers, the service will enable patients to access all the benefits and welfare support they are entitled to.

Laurie Cuthbert, Director of Fundraising, Marketing and Communications at Kidney Care UK, said: “We are pleased to be working with SGN as part of a transformational partnership with the Gas Distribution Networks across the UK to support nearly 18,000 vulnerable kidney patients in need of immediate support; 1,250 of these in Scotland.

“Philanthropic investment from our partners is enabling Kidney Care UK to increase its direct, on the ground support to thousands of dialysis patients, delivering tangible welfare and wellbeing benefits at a time when it is more important than ever”.

Linda Spence, Vulnerability Manager at SGN, said: “We’re committed to keeping our communities safe and warm and we know people with health conditions are uniquely impacted by higher than average energy costs.

“By working in a joined-up way with Kidney Care UK, we’re able to reach those who are really struggling and provide much needed energy advice. Through building strong connections we can help vulnerable households get much needed help.”

For more information about Kidney Care UK’s patient support services go to https://kidneycareuk.org/get-support/

Crewe Road South: Update from SGN

FIVE MORE WEEKS OF TRAFFIC DIVERSIONS

An updated statement on our work in Crewe Road South, Edinburgh:

Bradley Barlow, spokesperson for gas distribution company SGN. said: ‘After investigations into a smell of gas at the Crewe Road South junction, our specialist team of engineers have decided to fully replace our gas network at this location.

“We understand this will be disruptive, but the work will prevent future emergency work and disruption. 

“In order to do this work safely, the temporary road closure in Crewe Road South, between its junctions with Carrington Road and Craigleith Road, will remain in place. The road is closed in both directions.

“For safety reasons and to help the flow of traffic (including emergency services) around our work, Edinburgh City Council has asked us to temporarily close Craigleith Hill Avenue at its junction with Crewe Road.

“A signed diversion will be in place via Carrington Road, East Fettes Avenue and Comeley Bank Road.

“Please be advised, this road closure will affect motorists travelling to and from Western General Hospital. Please allow extra time for your journey. We’re liaising closely with the emergency service to limit disruption.

“We know this is a busy route and will be working extended hours to complete this upgrade work as quickly and safely as possible.

“We expect this work to take five more weeks to complete.”

Gas company partners with Generation Science to inspire next generation on renewable energy

SGN has teamed up with Generation Science, an innovative educational programme led by Edinburgh Science, to empower primary school children with insights into future energy solutions and how we can tackle climate change.

The leading energy company is delivering LTS Futures – a first of its kind project – which aims to validate the compatibility of utilising the existing gas network to carry hydrogen. The success of the project, which is repurposing a 30km decommissioned natural gas pipeline between Grangemouth and Granton, would pave the way for hydrogen transportation on a national scale.

Thanks to funding provided by SGN, around 330 pupils aged 7 to 11 (primary 4 to 7), who attend schools based along the LTS live trial pipeline, have benefited from the 90-minute climate and engineering themed sessions.

The Green Machine is an interactive workshop dedicated to unravelling the complexities of energy transfer and renewable electricity generation. Guided by the Edinburgh Science team of experts, students delve into lessons to refine their understanding and perfect their innovative machine designs. 

Recently SGN’s LTS Futures Project Director Nancy Thomson joined the Generation Science team at Moray Primary School in Grangemouth, to participate in a session which explored future energy solutions for the Earth’s changing climate.

It looked at different sources of renewable and sustainable energy such as solar, wind and green hydrogen, and how we can utilise them to live in an environmentally responsible way.

Heather Chalmers, P6 class Teacher at Moray Primary School, said: “The Generation Science experience was absolutely delightful. As the students immersed themselves in the wonders of renewable energy, they discovered a world brimming with possibilities. 

“The team took them on a wonderful journey through the ages, tracing the origins of fossil fuels and illuminating the necessity for sustainable alternatives. From the intricacies of solar panels to the power of wind turbines, each discussion highlighted the importance of sustainable practices in shaping our future. The workshop not only sparked curiosity but also instilled a sense of responsibility towards the environment. 

“Witnessing the students’ enthusiasm and eagerness to learn was truly heart-warming. What made the experience even more remarkable was the generosity of the sponsor, whose support made this invaluable, educational opportunity accessible to all. Grateful for their contribution, we’re reminded of the immense impact such partnerships can have in nurturing young minds and fostering a brighter, greener tomorrow.”

Laura McLister, Head of Learning at Edinburgh Science, said: “We’re delighted to have SGN on board as a supporter for this year’s Generation Science tour.

“Our mission for Generation Science is to provide high quality science activities to primary school pupils across Scotland, providing the same experience no matter where they live.

“SGN share our drive to inspire the next generation of engineers and champion the importance of sustainable sources of energy for homes. Thanks to their generous support we’re able to bring ‘The Green Machine’ to Granton and Grangemouth.”

SGN gas mains upgrade work on Glasgow Road begins on Tuesday

Gas network company SGN will shortly begin work to replace the old metal gas mains on Glasgow Road with new plastic pipes. This work is essential to ensuring the local community continues to receive a safe and reliable gas supply.

As part of a wider project in the West Craigs area, work on Glasgow Road will begin on Tuesday 2 April and should be completed in around two weeks.

Lane closures will be in place on Glasgow Road west bound, and Maybury Road south bound, both at the Maybury Junction.

This is a busy route and motorists are being urged to allow more time for their journeys and plan ahead, particularly during peak travel times. 

The work will progress as quickly and safely as possible and all efforts to reduce disruption are being made, including the work being undertaken within the Easter break.

SGN manages the network which distributes natural and green gas to approximately six million homes and businesses across Scotland and southern England. Our pipes deliver gas safely, reliably and efficiently to each of these customers.

We perform an essential 24/7 service to keep everyone in our communities safe and warm. If anyone smells gas indoors or outside, they should dial the National Gas Emergency Number on 0800 111 999* and an engineer will visit that location to carry out the required checks.

We’re committed to caring for our customers, especially those in vulnerable circumstances, working with specialist organisations on initiatives aimed at making a positive impact on society and improving the lives of the people in our communities.

Alongside the UK and Scottish Governments and the other gas distribution networks, we’re developing the world’s first zero-carbon gas grid and shaping a net zero future for the UK.

*Calls are free and lines are open 24 hours a day, 365 days a year. These calls are recorded and may be monitored

More traffic chaos looms: Haymarket Terrace to close until NOVEMBER

Yet more misery for businesses and residents

Haymarket Terrace will be temporarily closed eastbound from 3 April as part of a project to transform the area for people walking, wheeling and cycling. The road will be closed eastbound between its junctions with Rosebery Crescent and Magdala Crescent until November.

The traffic disruption is dreadful news for local traders who have already seen their trade hammered during the city council’s controversial City Centre West to East link (CCWEl) works. The work was planned to take seven months but has seriously overran and some businesses fear that the latest disruption could be the final straw.

The local gas network will be upgraded by SGN at the same time.

The Council has requested SGN divert a gas main to allow for City Centre West to East link (CCWEL) construction. SGN will carry out the necessary diversion and renewal of the gas main at the same time, to minimise disruption as much as possible. SGN’s work is scheduled to last 12 weeks, while CCWEL construction in the area is expected to finish in January 2024.

Haymarket Terrace will be closed eastbound between its junctions with Rosebery Crescent and Magdala Crescent until November 2023. A signed diversion route will be put in place for traffic travelling eastbound via Magdala Crescent, Eglinton Crescent, Palmerston Place, Lansdowne Crescent and Grosvenor Street. Temporary bus stops will be placed along this route.

Once complete, CCWEL will connect Roseburn to Leith Walk via Haymarket and the West End with a safe and direct cycle route, as well as significantly enhancing streets for those walking, wheeling and spending time there.

This will tie into a new George Street cycling route delivered as part of the George Street and First New Town project.

Councillor Scott Arthur, Transport and Environment Convener, said: “In consultation with Lothian Buses, we’ve worked closely with SGN to make sure these two major projects are carried out together to reduce disruption as much as we can for residents, visitors and people travelling through the area.

“CCWEL is a landmark scheme for the city, providing a safe, welcoming route for all those travelling from the east to west by foot, wheel or bike, as well as transforming public spaces along the way to help support local businesses. Using funding from Sustrans to invest in active travel projects like this supports our net zero goals, boosts the local economy, and helps improve people’s health and wellbeing.

“I’d like to thank all those who live, work or run a business along the route for their patience as we carry out these improvements.”

SGN Project Manger Matthew Ferguson said: “Carrying out our gas main diversion and renewal work at this time will both allow the CCWEL project to progress and reduce disruption for the local community and commuters in future.

“Our work involves replacing our existing metal gas pipes with new plastic pipe, which will ensure a continued safe and reliable gas supply to the local area for many years to come.”

During the closure, eastbound bus stops will be relocated to Magdala Crescent and Grosvenor Street and the Haymarket taxi rank will be removed with alternative locations available nearby.

Information on bus diversions can be found on Lothian Buses’ website.

CCWEL is funded by Places for Everyone, an active travel infrastructure scheme backed by Transport Scotland and administered by Sustrans. Find out more about the CCWEL project.