Just one week to go to the tax credits deadline – don’t miss out

The deadline for tax credits renewals is 31 July 2022. With just over a week to go, customers are being urged to renew their claim using HMRC’s online services.

With just over a week to go, HM Revenue and Customs (HMRC) is urging more than 222,600 tax credits customers to renew their claims before the 31 July 2022 deadline.

Customers are being warned not to leave their renewal until the last minute and risk their payments being stopped. They can do it any time – day or night – through HMRC’s online services, including the HMRC App.

Tax credits help working families with targeted financial support and more than 363,000 customers have already renewed ahead of the deadline.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “The 31 July deadline is fast approaching and renewing your tax credits is too important to forget. HMRC support is available at all times of the day and night via GOV.UK and the smartphone app to help customers get their renewals right.

“It’s great to see so many customers have already renewed their tax credits. I urge those who are yet to renew to do so as soon as possible, in order to avoid having their payments stopped.”

Customers can manage their tax credits quickly and easily online. Once tax credits customers have completed their renewal, they can use their online account to check its progress and find out when they will hear back from HMRC.

If there is a change in a customer’s circumstances that could affect their tax credits, they must report the changes to HMRC. These include changes to:

  • living arrangements
  • childcare
  • working hours, or
  • income (increase or decrease).

Customers choosing to use the HMRC app on their smartphone can:

  • renew their tax credits
  • make changes to their claim
  • check their tax credits payments schedule, and
  • find out how much they have earned for the year

As part of the UK government’s package to support households with the rising cost of living, a Cost of Living Payment of £650, payable in two separate lump sums of £326 and £324, for households receiving certain benefits or tax credits, has been introduced.

For eligible customers receiving tax credits only and no other eligible benefits, HMRC will contact them to let them know they’re eligible and will issue payments automatically, with the first being made in the autumn. Customers do not need to contact HMRC or apply for the payment. More information on the Cost of Living Payment, including eligibility, is available on GOV.UK.

Tax credits are ending and will be replaced by Universal Credit by the end of 2024. Many customers who move from tax credits to Universal Credit could be financially better off and can use an independent benefits calculator to check. If customers choose to apply sooner, it is important to get independent advice beforehand as they will not be able to go back to tax credits or any other benefits that Universal Credit replaces.

As the deadline for renewals approaches, customers hurrying to sort out their accounts could be more vulnerable to scammers. 

HMRC is warning that if someone contacts them saying that they are from HMRC and wants the customer to transfer money urgently or give personal information, they should never let themselves be rushed. 

HMRC is also urging customers never to share their HMRC login details. Someone using them could steal from the customer or make a fraudulent claim in their name. The department urges people to take their time and check HMRC’s advice about scams on GOV.UK.

Customers can download the HMRC app for free from their smartphone app store.

Police warning over telephone bank fraud

Police Scotland is urging members of the public to be vigilant following recent reports of telephone banking fraud.

This week alone, officers in Edinburgh were made aware of three separate incidents on the 21, 22 and 24 September, 2020, where five figure sums of money were stolen from bank accounts.

In each of these cases, the victims reported that they received telephone calls from someone with a local accent, claiming to be from the fraud team of their local bank branch and who appeared to be calling from a genuine bank telephone number.

The caller then asked the person to transfer funds into a separate account which appears to be operated by the fraudsters.

PC Greig Stephen, of the Prevention, Intervention and Partnerships team in Edinburgh, said: “Those targeted by these incidents have been left shaken by what has happened and I would urge everyone to be wary of any online or telephone scams that are related to finances.

“If you are speaking to someone on the phone, please do not give them any personal information or bank details, even if they seem to know some of your details already.

“Many fraudsters use advanced techniques to make them appear genuine and it is important to remember that your bank would never ask you to transfer money to another account.

“I would advise anyone who receives a call like this to politely hang up and contact their bank directly to discuss any irregularities surrounding their bank account.

“If anyone has concerns surrounding this type of incident or has received a call of a similar nature, I would ask that you contact police on 101.”

For further advice on keeping safe, please visit Police Scotland’s website – https://www.scotland.police.uk/…/identity-theft-fraud….

Motorists: beware scam emails

DVLA warns the public of an email scam that asks drivers to verify their driving licence and vehicle tax details via an online link …

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The email, which wrongly claims to have been sent from DVLA, appears to be an attempt to trick drivers into providing personal details. DVLA have NOT sent out an email asking customers to update or verify their details.

We’re aware that some members of the public have received these emails and we strongly advise anyone who receives one of these or any similar email, to ignore it and not to follow the instructions given.

The government, led by Cabinet Office’s Government Digital Service (GDS), will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary. By using the online driving licence or vehicle tax transactions on GOV.UK you can be sure that you are dealing directly withDVLA.

You can find the online driving licence and vehicle tax services in the driving licence and vehicle tax sections of GOV.UK.