The cost of convenience? That’ll be £800 please – Which? reveals the extra cost of shopping local

Shoppers who regularly buy groceries from local supermarket convenience stores instead of bigger supermarkets are likely to pay hundreds of pounds more over the course of a year, new research from Which? has found. 

The consumer champion analysed the prices of own-label and branded items at the two largest traditional supermarket convenience chains, Tesco Express and Sainsbury’s Local, and compared the costs with the same items at their larger equivalents or bought online.

The results highlight the eye-watering costs people face if they live in an area where larger stores are scarce or online delivery access is poor.

Which?’s research found that shoppers buying the same 75 items at Tesco Express, including Anchor Spreadable Butter, a Hovis white bread loaf and own-brand milk would be spending an extra £15.73 on average a week than those shopping online or at a larger Tesco store – £817.91 more over the course of a year.

At Sainsbury’s, Which? compared the prices of 69 groceries including Heinz tomato soup, McVities biscuits and Birds Eye Potato Waffles and found that shoppers using Sainsbury’s Local instead of shopping online or going to a larger store would have spent an extra £477.93 over the year.

While supermarket prices fluctuate all the time, Which?’s analysis revealed steep mark ups at both Sainsbury’s Local and Tesco Express stores on individual items. 

In the worst case included in Which?’s research, own-label sweet potatoes were 95p on average when bought online or at a big Tesco but £1.30 on average at Tesco Express – a difference of 37 per cent.

Which? also found Mr Kipling Bakewell slices were £1.27 online or at larger stores, but cost £1.62 at Tesco Express – 28 per cent more.

At Sainsbury’s the worst offender was Heinz Cream Of Tomato soup, which was £1.15 online and at the bigger store but £1.37 at Sainsbury’s Local – a 19 per cent mark-up.

Similarly Birds Eye Potato Waffles were £1.71 at Sainsbury’s, both online and at bigger stores, but £2.01 at Sainsbury’s Local.

Not all items were more expensive at convenience stores compared to big supermarkets. Anchor Spreadable Butter Tub (500g), Colgate Total Original Toothpaste (125ml) and Magnum Almond Ice Cream (4 pack) were all 3 per cent cheaper on average at Sainsbury’s Local compared to larger Sainsbury’s stores and online. Tesco’s own-label unsalted butter block (250g) was 2 per cent cheaper on average at Tesco Express than at larger Tesco stores and online.

The large differences in price show how challenging food shopping can be, especially for people who are more vulnerable to food insecurity, don’t shop online, or don’t have easy access to a larger supermarket. 

In November, Which? published the Priority Places for Food Index, developed with the Consumer Data Research Centre at the University of Leeds, which showed that seven in 10 UK Parliamentary constituencies have at least one area in need of urgent help accessing affordable food – meaning that people living in these areas are most at risk in the cost of food crisis.

While supermarket convenience stores offer a local lifeline for many, or are an easy alternative when looking to avoid doing a big shop, Which?’s research shows that at a time when grocery prices are soaring, many shoppers face higher costs than they would do if they went to a larger supermarket or shopped online.

Which? is campaigning for supermarkets to do more to support consumers through the current cost of living crisis in a range of ways.

This includes ensuring that affordable ranges are available, for example by offering a range of budget lines for affordable essential items that enable a healthy diet across their stores including convenience stores and particularly in locations where people most need support.

As well as ensuring budget range availability in all stores, Which? is calling for supermarkets to make unit pricing clearer, more legible and consistent so that people can more easily understand the best deals. Offering targeted support by focussing their marketing budgets and promotions to support those struggling, with offers, vouchers and loyalty card benefits targeted at the places and households where people are most in need.

As part of its Affordable Food For All campaign, Which? has published a 10-point plan of steps supermarkets can take across these three key areas to help ensure affordable food is available to everyone who needs it.

Sue Davies, Which? Head of Food Policy, said: “Convenience stores offer a local lifeline for some shoppers, but Which? research shows shopping at a supermarket convenience shop rather than a bigger store comes at a cost – at a time when soaring grocery prices are putting huge pressure on household budgets.

“We know the big supermarkets have the ability to take action and make a real difference to people struggling through the worst cost of living crisis in decades. That’s why we’re calling on them to ensure everyone has easy access to basic, affordable food lines at a store near them, can easily compare the price of products to get the best value and that promotions are targeted at supporting people most in need.”

Which? recently launched its Affordable Food For All campaign calling on supermarkets to step up and help consumers keep food on the table. The consumer champion has defined how this can be achieved in a 10-point plan that sets out specific steps supermarkets can take in three main areas: clear and transparent pricing, access to affordable food ranges across all stores and more targeted promotions for consumers who are struggling.

Alongside the University of Leeds Consumer Data Research Centre, Which? has developed the Priority places for food index which shows where in the UK people are the most vulnerable to food insecurity.

Supermarket convenience store shoppers spend £320 more a year on their groceries

Sainsbury’s Local and Tesco Express customers are paying up to £320 and £280 respectively more a year than those who shop at larger stores for the same items, new Which? analysis has revealed.

The coronavirus pandemic has had a significant impact on consumers’ shopping habits, with many people avoiding large supermarkets in favour of shopping online or using convenience stores near their homes.

But while convenience stores have been a lifeline for many people during the pandemic, they are not the most economical way for consumers to shop as prices tend to be higher. 

More than half (51%) of Which? members surveyed who used convenience stores said cost was one of their biggest bugbears.

To determine how much more customers could be spending at supermarket convenience stores compared to their larger stores, the consumer champion analysed the average weekly price of 48 own-label and branded groceries for five months in 2020 across the two largest convenience chains – Sainsbury’s Local and Tesco Express – and compared it with the cost of the same items at their supermarket counterparts.

Which? found customers could be paying 9.5 per cent more a year (£322) at Sainsbury’s Local than they would at a regular Sainsbury’s supermarket.

On average, the shopping list of 48 items, which included Napolina Chopped Tomatoes and McVities Ginger Nut biscuits, cost £71.26 a week at Sainsbury’s Local compared to £65.08 at a Sainsbury’s supermarket – an average weekly difference of £6.18 and £322 annually.

Which? also found Tesco Express customers could be paying 8.4 per cent (£279) more a year compared to those that shop at a larger Tesco supermarket. The shopping basket of 48 items would cost £69.12 at Tesco Express compared to £63.75 at a Tesco supermarket – a difference of £5.37 a week and £279 annually, on average.

At Sainsbury’s the products with the biggest price difference were a 400g can of Napolina Chopped Tomatoes, which was a third more expensive at Sainsbury’s Local, and a 250g packet of McVitie’s Ginger Nut Biscuits, which was just over a quarter pricier at a Sainsbury’s Local store compared to a larger supermarket.

A number of Tesco own-label products were a quarter (23%) more expensive in Express stores than in supermarkets, including Tesco 0% Fat Greek Style Yogurt (500g) and Tesco Orange Juice With Bits, Not From Concentrate (1lt).

In some cases, however, products were the same cost or even a fraction cheaper in the convenience store. For example, a 500ml bottle of Flash spray with bleach was the same price (£1) at Sainsbury’s Local, Tesco Express and the supermarkets, while McVities Digestives were on average 1p cheaper in the smaller stores.

Which? shared its findings with Sainsbury’s and Tesco. Sainsbury’s said that product price is influenced by a variety of factors including special offers, while Tesco said that rents, rates and operating costs are higher in built-up areas.

The use of convenience stores increased during the first lockdown, offering an alternative for those who preferred not to travel or queue for supermarkets and – particularly in the case of local stores that launched delivery services – a lifeline to vulnerable and shielding people.

A Which? members survey found three in five (61%) had shopped at Costcutter between one and three times a month in the eight months after the first nationwide lockdown began in March, compared to less than one in 10 (7%) before the pandemic.

Similarly, one in five (20%) had shopped at a Co-op four to six times a month since spring 2020, compared to just 12 per cent before lockdown.

Natalie Hitchins, Head of Home Products and Services at Which?, said: “Convenience stores have been a huge help to many of us during the pandemic. However, our research shows that shoppers who rely solely on supermarket convenience stores, rather than their larger stores for their groceries, are paying a premium.

“Customers will generally get more for their money at larger supermarket stores, but for some products, the price difference may not be significant, so it is always worth checking prices to make sure you are getting the best deal.”

Average weekWeek with
greatest difference
Average annual cost
and difference
Sainsbury’s
Main store£65.08£62.85£3,384
Local store£71.26£73.05£3,706
Difference£6.18£10.20£322
Tesco
Main store£63.75£61.96£3,315
Express store£69.12£70.81£3,594
Difference£5.37£8.85£279

A Sainsbury’s spokesperson responded: “We’re committed to offering our customers the best possible value.

“The price of our products is influenced by a range of factors, including promotions which can vary between Sainsbury’s supermarkets and convenience stores.”

A Tesco spokesperson said: “Our Tesco Express stores are mainly in built-up areas where unfortunately rents, rates and the operating costs for these stores are higher.

“The difference in prices of some products reflect these increased costs, but our prices remain competitive as we strive to offer great value to our customers.”