A dedicated helpline remains open to support tens of thousands of pupils and students in and around the capital who received their full Higher, National and Advanced results on Tuesday.
The young people – along with their parents and carers – can get support with their results through Skills Development Scotland’s (SDS) dedicated Results Helpline that will be offering impartial career information, advice, and guidance.
The SDS Results Helpline is once again be staffed by expert careers advisers and went live from 8am on Tuesday 6 August to assist anybody that needs help with their options and next steps.
The team of qualified advisers from Scotland’s national skills agency are at the end of the phone line to offer advice about colleges and universities, UCAS Confirmation and Clearing, apprenticeships, jobs and other training, volunteering, or staying on at school.
Dave McCallum, Head of Career Information, Advice and Guidance Operations at SDS said: “Our message for young people and their parents and carers as their results arrive is not to panic. Everything might seem overwhelming right now but remember that this is just one step on your journey.
“Our experienced advisers are here to provide expert support and guidance, offering information on a wide range of options and opportunities. Whether you didn’t receive the results you were hoping for, or exceeded your expectations, we are here to help you navigate the next steps and the make the best decisions for your future.”
The SDS Results Helpline has been going for 32 years and has helped tens of thousands of young Scots. There’s also an SDS careers adviser linked to every secondary school in Scotland, with almost a quarter of a million school pupils from P7 to S6 receiving careers information, advice and guidance each year*.
Education Secretary Jenny Gilruth said: “I want to pay tribute to all the young people who have worked incredibly hard and are now waiting for their exam results. Results day can be a very emotional one for pupils, parents and carers.
“There are options out there for you whatever your results may be. The helpline provides a valuable opportunity to speak directly with someone who can offer impartial, expert advice on your options.
“Anyone with concerns, no matter how small, should take the chance to phone the careers experts if they need advice or reassurance.”
The number for the 2024 Results Helpline is 0808 100 8000 and is open:
Tuesday 6 and Wednesday 7 August – 8am to 8pm
Thursday 8 and Friday 9 August – 9am to 5pm
Parents’ organisation Connect promotes the Results Helpline every year to parents, carers and young people as a great source of information and support.
Gavin Yates, Connect’s Executive Director, said: “Each year we encourage parents, carers and young people to use the Results Helpline.
“There are opportunities for everyone, whatever their results are. With the support of the Results Helpline team, families can navigate these to explore all options.”
In addition to the dedicated SDS Results Helpline, young people and their parents or carers can also speak to an SDS adviser at a SDS centre or community venue (find out what’s close to you on the Contact us page of the SDS website), visit Scotland’s career information and advice website, My World of Work, or speak to directly to an SDS school-based careers adviser for year-round support.
Students getting their exam results today should be very proud of their achievements, Education Secretary Jenny Gilruth has said, with pass rates remaining above pre-pandemic levels.
Data published by the Scottish Qualifications Authority (SQA) showed the overall pass rate for National 5, Highers and Advanced Highers has increased from the 2019 pre-pandemic level, with a record number of passes in an exam year achieved at National 5.
The number of vocational and technical qualifications achieved has also grown to a record high this year – with more than 72,000 qualifications awarded in 2023, an increase of 12.3% from 2022.
The poverty-related attainment gap remains narrower than it was in 2019 across National 5s, Highers and Advanced Highers.
Education Secretary Jenny Gilruth said: “I want to offer my congratulations to all of you who have worked so hard and demonstrated so much resilience not just this year but over the course of your studies. Today is all about celebrating your achievements and you should be incredibly proud of all you have accomplished.
“I would also like to send my sincere thanks and gratitude for the continued dedication and commitment of those in our education system – thank you to all of Scotland’s teachers, lecturers, support staff as well as parents and carers for supporting our young people.
“There is much to celebrate in what is another strong set of results showing a clear and continuing recovery from the pandemic – with pass rates at National 5, Higher and Advanced Higher above the 2019 pre-pandemic level, a record number of passes at National 5 and the highest number of vocational and technical qualifications ever awarded.
“While we know that the pandemic has disproportionately impacted young people from more disadvantaged backgrounds, these results show that the gap in attainment levels between the least and most deprived areas remains narrower than it was in 2019. We are determined to build on the progress that has been made and we are investing a record £1 billion in the Scottish Attainment Challenge during this parliamentary term.
“For those who don’t get the results they were looking for, a free and direct appeals service will give all young people the right to request a review of their marked exam papers or coursework for their National 5, Higher and Advanced Higher results this year. Additionally, as you consider your next steps there is help available to guide you.
“The Skills Development Scotland Careers Helpline can offer practical information and careers advice as well as support for wellbeing. The SQA helpline is also open and can help students and their families with queries relating to the Scottish Qualifications Certificates.”
As exam results arrive this morning students are being assured that things may not be as bad as they seem – and that help and advice is at hand:
Adeniyi Alade, Service Head Helplines (Childline), Scotland, said: “At Childline we know that results day and the period running up to it can be a really stressful time for young people and it is vital they feel supported and listened to.
“Young people often tell us they are worried they will get lower grades than they need to get into their preferred course or University, and they feel anxious and unsettled because it’s out of their control.
“Often, they have high expectations for themselves, or they feel their family is putting them under pressure to perform well.
“Some young people think their whole future depends on these results and this is their last chance to get into the further education course of their choice, or an apprenticeship that they have applied for. But it is important they know there are many options, whatever their grades are.
“It’s possible the young person could appeal their results or resit their exams the following year. They could also look at alternative courses or universities through clearing, and there’s the option of taking a gap year. Speaking to a teacher could be very helpful in assisting a young person to decide on which is the best option to take.
“If any young person is feeling apprehensive and worried about their results, I’d urge them to talk to someone about it.
“It can be very upsetting for a young person not to get the grades they had hoped for or expected, and it can affect their confidence. But it’s important for them to know that many others are going through the same thing and there are a range of options to explore.
“There are also lots of trusted adults they can turn to for help and support, whether that’s a teacher, careers advisor, parent, carer or Childline.
“Every year our specially trained counsellors carry out counselling sessions with hundreds of children across the UK who are worried about their exams and results. They listen to the young person’s concerns, offer advice about dealing with anxiety and help explore the different options available for those who don’t get their desired results.
“The conversation is confidential and no worry is ever too small.”
One student said: “It’s my first results day this week and I’m so nervous. I don’t want to let my parents down. They push me so hard to study and excel that I can’t even imagine how they’ll react if I get bad grades.
“I worry everyone at school will see me as a failure. I try to distract myself but when I remember results day is coming, I’m overwhelmed by anxiety and fear. I just wish someone would tell me it’ll all be ok.“ (Gender unknown, aged 16, from Scotland)
Another explaned: “I don’t know what will be of me if I don’t do well on my exams. I feel so stupid I didn’t prepare enough for them.
“My parents told me I shouldn’t stress too much, but I can feel the pressure since my siblings all did super well in their exams and are off to great careers. I didn’t have a good night sleep in over a week, and I worry I may pass out when the results are out.” (Girl, aged 16, from Scotland)
Young people under the age of 19 can get free, confidential support and advice from Childline at www.childline.org.uk or by calling 0800 1111 for free.
Top Italian American restaurant Frankie & Benny’s is giving away FREE pizza and Coke Zero to students celebrating their Scottish Highers results.
No matter what your exam grades are Frankie & Benny’s, the ultimate family friendly restaurant, will help you celebrate your hard work.
This offer entitles guests on Tuesday August 8 results day who show their exam results to a member of staff to a free Margarita Pizza (Vegan & Gluten Free Available) and a regular Coke (Coke Zero, Regular Coke, Diet Coke).
The free meal offer is available on August 8 in Scotland only and additional pizza toppings can be bought from the menu. There are no catches, you don’t have to buy anything just come in and celebrate with Frankie & Benny’s.
Frankie & Benny’s Marketing Director, Andreia Harwood, said: “We recognise that the cost of living crisis is hard on us all but we wanted to make sure our hard working students can celebrate their exam results day on us. This summer has all been about our customers still being able to enjoy great meals out with the family particularly over the summer months when kids are at home and we look for treats to entertain them.
“The summer savings and the exam results FREE offers are all about Frankie & Benny’s putting our customers at the forefront of everything we do and making sure they can have an amazing summer.”
This summer, Frankie & Benny’s, the popular Italian restaurant, want families and friends to enjoy meals out on a budget and have announced a series of summer saving meal deals
The deals were introduced to help families facing the cost of living crisis.
Frankie & Benny’s is offering two ‘always on’ summer promotion offers which are available now and until the end of August.
The first is a weekday offer available Monday to Friday after 7pm allowing guests to have two main courses of pizza, burgers and or pasta dishes for just £20. This will give a saving of up to £15.
Main courses available include the double bacon cheeseburger with fries, and the creamy chicken and ‘nduja fettucine- both solid favourites with Frankie & Benny fans.
The second deal is designed for family and friends dining out at the weekend. Throughout the summer Frankie & Benny’s is offering two for the price of one main meals all day Sunday, saving up to £21.90!
Dishes include the New York BBQ chicken loaded up with bacon, cheese, onion rings and fries, as well the classic Mac & Cheese (with, or without, bacon!).
Mexican favourite Chiquito is putting the fiesta fun in results day by giving away FREE Garlic Tortilla Bread and Coke Zero to students celebrating their Scottish Highers.
No matter what your exam grades are Chiquito, known for delicious food and tasty cocktails, will help you celebrate your hard work.
This offer entitles guests on Tuesday August 8 results day who show their exam results to a member of staff to get a free portion of Garlic Tortilla Bread and a regular Coke (Coke Zero, Regular Coke, Diet Coke).
The free meal offer is available on August 8 in Scotland only and additional dishes can be bought from the menu. There are no catches, you don’t have to buy anything just come in and have fun with Chiquito.
Chiquito Marketing Director, Andreia Harwood, said: “We recognise that the cost of living crisis is hard on us all but we wanted to make sure our hard working students can celebrate their exam results day on us.
“This summer has all been about our customers still being able to enjoy great meals out with the family and friends. The summer savings and the exam results FREE offers are all about Chiquito putting our customers at the forefront of everything we do and making sure they can have an amazing summer.”
This summer Chiquito has helped families and friends with a series of super saving meal deals.
Chiquito, which has been delivering the best of Mexican cuisine for over 30 years, has two amazing ‘always on summer deals’ designed to make dining out more affordable until August 31.
Between Monday to Friday (after 7pm) Chiquito is offering two main meals for £20, which includes delicious sizzling fajitas, tasty burritos, Tacos, chimichangas and enchiladas. This will save guests up to £15.
Chiquito is also offering a summer always on promotions two for the price of one main mealsall day Sunday which will help out those dining out at the weekend. This will save guests up to £21.90.
