Repair Cafe at Book Festival!

Repair Café at the Edinburgh International Book Festival tomorrow! 🛠

This Saturday, Repair Café will be making a special appearance at Edinburgh Book Festival, as part of this year’s theme ‘Repair’ 🔧

If you have any mechanical, electronic or fabric items you think could be repaired but you’re not sure where to start, this is the perfect place to try your hand at fixing them under the guidance of our very knowledgeable volunteers.

Simply book your free ticket and send us an email about the items you wish to bring along and your preferred time! And don’t forget to share with your friends and spread the message of Repair! 🙌

📍 Edinburgh Futures institute, 1 Lauriston place

📆 Saturday 23rd August 2pm-5pm

Tickets available at

https://www.eventbrite.co.uk/…/repair-cafe-edinburgh-at…

How May I Help You?

TOGETHER WE REPAIR: EDINBURGH INTERNATIONAL BOOK FESTIVAL

I met a nice couple after our Citizen Group’s performances at the Book Festival on Monday. Time was really tight at the end of the evening – we must have been among the last to leave the Edinburgh Futures Institute – and I’m sorry we didn’t have longer to discuss the event, but thanks for being so kind about it!

As I explained the other night, we had to pare our contributions right back to three minute slots due to time constraints. I think my original draft was over six minutes, but with careful editing (i.e. removing large chunks of swearie words!) I got it down to the required length.

So as promised, here is my Stories and Scran contribution How May I Help You? I am really chuffed that you enjoyed the piece so much and I do hope you’ll enjoy reading it again.

Stories and Scran is a real community event and I know my fellow Citizen writers get just as much pleasure from participating at the event as I do – there’s always a very warm and welcoming atmosphere and audiences are invariably supportive. It’s that enthusiasm that makes Stories and Scran so special.

It was nice to meet you, and who knows – maybe we’ll do it all over again next year!

HOW MANY I HELP YOU?

I was sitting in a queue of morning rush hour traffic when I was startled by a loud blast on a horn.  I thought the traffic had moved again while I had been daydreaming, but no: the driver alongside me was pointing down to the back of my car.

Confused, I wound down my window. “Your back tyre is flat”, he called across.

Fortunately there is a big AutoCare Centre just along the road and I was able to trundle along there. The tyre was completely flat now and the wheel made a horrible squealing noise as it rumbled along.

I parked and approached the Reception Desk. John was in charge. I know this because he wore a big badge with his name on it – and he also answered the phone many times while I waited to be seen.

“Good morning AutoCare Centre, John speaking, how may I help you? Ah yes, Mr Wilson. The Zafira, wasn’t it? Let me check …”

I don’t know what John checked. He didn’t move, or even look at a screen. He stood, eyes closed, in a trance-like state for ages … maybe he was psychic?

“Mr Wilson? Sorry about that, sir. Yes, the lads are on it now. Can you give us a call back around lunchtime? … I do realise that, sir, but we have been very busy this morning … yes, I’ll call you back with an update. Of course … Yes, you have a nice day now …

Maybe I imagined it, but I’m sure he muttered: “Phone you back? Aye,right!”

Barely had John put the phone down than it was ringing again. “Good morning, Autocare Centre, John speaking how may … ah hello, Mrs Hill I was just going to call you. Great minds think alike, eh?

“Some bad news, I’m afraid – we are still waiting for parts … yes, six weeks IS a long time but we have to get the parts sent over from France you see … I do understand, Mrs Hill, but between Covid and Brexit … yes, yes, I can only apologise. You know what the French are like … I will chase them up again the second I put the phone down. I’ll call you right back … ‘

He put the phone down, gave a mighty sigh and raised his eyes. “Be with you in a second, sir,” he told me. “Help yourself to a complimentary tea or coff …”

The phone rang again. “Good morning Autocare Centre, John … och it’s just you, Benny!. How you doin’, my man? Are yous busy down there – we’re rushed off our feet here …’

I did fancy a coffee but a lengthy queue was building up behind me and I didn’t want to lose my place.

After quite a while, one customer had had enough. “This is bloody ridiculous!” he said in a very loud voice.

I heard it, the whole queue heard it, the tyre fitters in the workshop heard it – but John was oblivious. His conversation went on and on …

Finally, he glanced up … “Sorry, Benny, I’ll have to love you and leave you … we’re stowed oot the door here!”

I WAS NEXT!

“Sorry about your wait, sir, we’ve been UNBELIEVABLY busy this morning. Now, what can I do for you? What appears to be the problem?

Now, I would have thought that the problem would have been fairly obvious to John, but I pointed to my shredded tyre.

“Ah yes, we’ll take a look at that for you. The lads are busy just now but have a seat and we’ll get it up on a ramp as soon as we can. Help yourself to a coff …

The telephone rang again.

“Good morning, AutoCare Centre, J …Nearly afternoon? What a quick morning it’s been! Ah yes, Mrs Hill!  Ye’ll no’ believe this – I was just going to call you …