A PARTNER who leads the Specsavers Home Visits team across Edinburgh, the Lothians and the Scottish Borders has placed the mental health of her team and customers front and centre by completing a mental health first aid qualification.
Lynne Seebaluck, director at Specsavers Home Visits, recently completed the Mental Health First Aid course, enabling her to better recognise the subtle signs of mental health struggles within her team or when visiting customers at home.
The Specsavers Home Visits team provides essential care to customers who, due to a multitude of reasons, are unable to pay a visit to a high street store to receive eye health and hearing services.
Speaking about the training, Lynne says: ‘As we work remotely most of the time and are not always in each other’s company, it can be sometimes difficult to spot when someone is struggling.
“With this new qualification, I now feel like I have the skill set to promote open and honest conversations with my colleagues if they need to confide in someone.
“It’s also going to be useful for our patients, as many of the people we see experience depression, loneliness and isolation. Sometimes, it’s just good to have someone who can listen without judgement and who can also signpost that person to other groups who can provide the support they need.”
Following Lynne’s completion of the Mental Health First Aid course, the remainder of the team will also undergo mental health first aid training, enabling the entire Home Visits team to provide key mental health support when visiting customers.
For more information about the Specsavers Home Visits team, visit:
https://www.specsavers.co.uk/home-eye-tests/request-a-free-home-visit
or call 0808 239 4492 to book a home visit.