Pubs and bars ‘on the brink’, says trade organisation

Scotland’s pubs and bars face unprecedented challenges with fears up to 12.5k jobs could be lost

The Scottish Licensed Trade Association has released a snapshot survey of the challenges facing Scotland’s pubs and bars, sponsored by KPMG UK.   The survey contains key insights into the significant impacts of the COVID crisis on Scotland’s pubs and bars.

The survey which represents over 10% of Scotland’s On-trade premises, highlights that 45% of business owners do not expect a return to any sort of normal trading until a vaccine is found.   

The survey also revealed that up to 25% of the 50,000 jobs in the sector could be lost and coupled with the introduction of reduced opening hours for many businesses and a subsequent reduction in working hours for staff, all jobs in the sector are effectively under threat. 

Colin Wilkinson, Managing Director of the SLTA, said: “Our snapshot survey covers all types of licensed premises and is an indicator of the key issues facing the wide range of small to large businesses which trade within the wider hospitality sector.

“Our survey is based upon quantitative research from over 600 outlets covering the length and breadth of the country and is supported by major food and drink chains, independent pubs, bars and hotels in Scotland’s hospitality sector.

“The impact of COVID has been more severe for Scotland’s pubs and bars than virtually any other sector, and we now face the stark reality that up to 12,500 jobs could be lost as nearly 90% of premises report that their revenue is down versus last year, with 38% reporting revenue decreases of over 50%.  

“Our own survey reinforces a recent survey by the University of Edinburgh on behalf of the tourism industry, which shows the devastating impact on employment in pubs, bars and the wider hospitality sector.

He went on: “Our sector has worked very hard to prepare for reopening and to ensure customers enjoy a safe environment. The average pub or bar spent £2,500 on training and social distancing measures, and this equates to a £15m investment across the entire sector.

“Also, many pubs and bars have adapted by making increased use of digital technology and offering restaurant quality food and cocktails for home delivery.  However, with many people working from home, and local restrictions, one of Scotland’s major employment sectors faces unparalleled difficulties and the current business climate is leading to a real threat of permanent business closures and job losses.’’

The sector welcomed the support from both the UK and Scottish Governments, but notably support from Banks and UK Government had a higher rating than Scottish or Local Government.

Alistair McAlinden, head of hospitality and leisure for KPMG in Scotland, said: “It’s incredibly concerning, but not entirely surprising, to hear that so many licensed trade operators across Scotland are worried about largescale job losses and possible business failures over the next twelve months. The industry is facing a battle for survival and there will inevitably be some casualties.

“KPMG’s Economic Outlook research gives some cause for cautious optimism, forecasting that Scotland’s economy should regain lost ground in 2021, provided a vaccine programme is successful and rolled out quickly.   But, for many pubs and bars, the crisis is happening right now and time is running out.

“The sector has worked tirelessly to reopen and rebuild consumer confidence. A collaborative effort and increased support from political leaders will be essential to ensure the industry survives an incredibly challenging few months ahead. 

“As part of this, KPMG’s multidisciplinary team are already supporting a number of licensed trade operators as they seek to navigate their way through these financial headwinds.”

Colin Wilkinson concluded: “The SLTA, is currently celebrating our 140thanniversary, and has been the voice of the independent licensed On-trade in Scotland since 1880. Right now, our industry is fighting for its survival with many businesses on the precipice of business failure.

“The sector is a critical part of Scotland’s tourism and food and drink economies and we urge UK, Scottish and Local Governments to provide continuing support for our pubs and bars and protect the jobs that they provide directly, and the associated jobs in the wholesaling, brewing/distilling and food producing sectors.”

Key Findings

  • 63% of businesses are employing less people now than in January (a traditional quiet month), and it is forecast this will increase to 70% less employees by Christmas.
  • 45% of businesses do not expect a return to normal trading until a COVID vaccine is found.
  • 85% of outlets are seeing a downturn in footfall and 89% in revenue.
  • 38% have seen revenue drop by over 50% versus same period last year. 
  • There is evidence that venues in rural and tourist locations are faring slightly better than in urban areas with 77% showing a revenue decline versus 89% nationally.
  • Retailers have spent significant sums on preparing to meet social distancing standards, with an average investment of £2,500 per outlet, which equates to £15m across Scotland’s pubs and bars.
  • There are major implications for employment.
  • Most respondents felt positive about government support provided, but notably support from Banks and UK Government had a higher rating than Scottish or Local Government.
  • The Eat Out to Help Out scheme was well received amongst those serving food with an enthusiasm to extend.
  • Retailers have adapted to new ways of working and serving their customers with 43% increasing their use of digital technology and 35% offering food for takeaway.

7000 jobs to go at M & S

Marks and Spencer announces 7000 job cuts over next three months:

We are today announcing important proposals to further streamline the business both at stores and management level.

As previously outlined Clothing & Home trading in the stores remains well below last year, with online and home delivery strong.  It is clear that there has been a material shift in trade and whilst it is too early to predict with precision where a new post Covid sales mix will settle, we must act now to reflect this change.

We have also learnt that we can work more flexibly and productively with more colleagues multi-tasking and transitioning between Food and Clothing & Home. The deployment of our leading store technology package developed in partnership with Microsoft has also enabled us to reduce layers of management and overheads in the support office.

As a result we are today embarking on a multi-level consultation programme which we anticipate will result in a reduction of c. 7,000 roles over the next 3 months. These will include departures in our central support centre, in regional management, and in our UK stores, reflecting the fact that the change has been felt throughout the business.

We expect a significant proportion will be through voluntary departures and early retirement. In line with our longstanding value of treating our people well, we will now begin an extensive programme of communication with colleagues.   

Concurrently we expect to create a number of new jobs as we invest in online fulfilment and the new ambient food warehouse and reshape our store portfolio over the course of the year. 

The cost of the programme including redundancies will be reflected in a significant adjusting item to be included in the group’s half-year results.  The streamlining programme is an important step in delivering on our cost savings programme and ensuring we emerge from the crisis with a lower cost base and a stronger more resilient business. 

Chief Executive Steve Rowe commented: “In May we outlined our plans to learn from the crisis, accelerate our transformation and deliver a stronger, more agile business in a world in which some customer habits were changed forever.

Three months on and our Never the Same Again programme is progressing; albeit the outlook is uncertain and we remain cautious. As part of our Never The Same Again programme to embed the positive changes in ways of working through the crisis, we are today announcing proposals to further streamline store operations and management structures.

These proposals are an important step in becoming a leaner, faster business set up to serve changing customer needs and we are committed to supporting colleagues through this time.”

Group revenue: constant currency

% change to LY19 weeks to 8 August 201
13 weeks to 8  August 201

8 weeks to 8 August 201
Clothing & Home -49.5-38.5-29.9
Food-1.12.52.5
International-31.9-24.6-19.9
Group-19.2-13.2-10.0
Clothing & Home.com32.042.239.2
 M&S.com38.946.940.7

Jobs slashed at Edinburgh Airport

A restructuring process at Edinburgh Airport due to the impact of the Covid-19 pandemic on the aviation industry will see around a third of its workforce leave the business. 

Following a lengthy and detailed consultation process with staff and unions, the airport has made the regrettable decision as it prepares for a prolonged recovery. 

The airport directly employs 750 people and the redundancy process will begin today, covering all areas including frontline staff, management and support functions. The restructuring includes compulsory and voluntary redundancies across the business.

The airport consulted with staff and unions and its proposals on terms of redundancy were supported by more than 90% of people who took part in the ballot.

Colleagues who will unfortunately be made redundant will begin to receive letters as of 1 August and will leave the business on 31 October 

Gordon Dewar, Chief Executive of Edinburgh Airport said: “This is a bitterly sad day for the airport and for those colleagues who are losing their jobs through no fault of their own but due to the impact of this dreadful pandemic. 

“We have worked with unions and staff over the past four months to protect as many jobs as possible, but unfortunately we have to confirm this regrettable news as the business prepares for whatever comes next.  

“Last year we welcomed a record 14.7 million people through our doors. This year we will be lucky to see a third of that and next year won’t be anywhere near where we have previously estimated so the business has to right size to be in a position to survive and recover when it can.” 

The airport has used the UK Government’s Job Retention Scheme over the past few months as it has carefully considered the best approach to its recovery. It has helped to retain jobs, but the upcoming closure of the scheme and uncertain recovery of aviation means jobs will still be lost. 

Gordon Dewar added: “The furlough scheme has undoubtedly helped us to retain jobs and we are grateful for the UK Government’s support, as well as that of the Scottish Government through things like rates relief.

“Despite this, we continued to burn around £3.5 million a month as passenger numbers dropped dramatically and airlines drastically scaled back operations. It will be a very long road to recovery, and we cannot successfully make that journey while we are set up as a 15 million passenger airport. 

“Aviation was one of the industries to be hit first and unfortunately will be one of the last to fully recover, so job losses have been unavoidable. The situation has been exacerbated by the introduction of an ill-thought out and unworkable blanket quarantine policy which has massively impacted on passenger numbers.  

“Aviation jobs rely on passengers and flights. That has been lost in this argument and despite us working with unions to make the case for directed support, we are still waiting to find out what will be done to preserve these jobs which are crucial to any industry and economic recovery. 

“Throughout the consultation we have striven to be fair, compassionate and seek an outcome that protects as many people as possible.  

“We bitterly regret this necessity and all of our talented colleagues departing the business leave with our very best wishes. They are an incredibly talented workforce who have served Edinburgh Airport fantastically well and we will do what we can to help them find other employment. We are sorry to see them go.” 

Lothians MSP Miles Briggs commented: “Edinburgh Airport have had no choice but to make these redundancies, because of the impact of Covid-19 on the aviation industry, and my thoughts are with employees who will be made redundant through no fault of their own.

“These job redundancies reinforce the importance of investing in the South East of Scotland to grow the economy and create more job opportunities.

“Employees who are being made redundant must be fully supported to find new roles and develop new skills for career changes until the aviation industry recovers.”