Tag: Hourglass

Ageing charity warns of winter isolation and rising elder abuse as it bids to offer 24/7 helpline

o   Calls to abuse charities have hit unprecedented highs throughout 2020 lockdowns

o   Safer ageing charity, Hourglass revealed earlier this week that 1 in 5 over-65s in UK have experienced abuse, with almost 2.7 million victims thought to be affected across the country

o   UK’s only safer ageing charity looks to provide 24/7 helpline access as it sends open letter to the Home Secretary calling for support in ensuring that the abuse of older people is taken as seriously as other forms of abuse

With calls to abuse charities hitting record highs during the 2020 lockdowns, the UK’s only charity focused on the abuse of older people is taking steps to secure round the clock support for those in need.

Hourglass, formerly Action on Elder Abuse, has launched a bid to help make its vital helpline available 24/7 after earlier this week revealing polling data showing that 1 in 5 (22 percent) people either had personal experience of abuse as an older person (aged 65+) or knew an older person who had been abused. It found that well over half (53%) of people in the UK felt that the abuse and neglect of older people had increased as a result of lockdown, highlighting the real need for ongoing targeted support.

Launching Safer Ageing Week on Monday (30 November), Hourglass announced a raft of new measures and ways in which the public can access its support.

The charity, founded in 1993 by Baroness Sally Greengross, has long relied on a helpline staffed by volunteers and employees, and the charity is now calling for financial support to make this provision open all hours.

Until 2020, the charity received no government or statutory support and relied exclusively on donations. Calls to the charity’s helpline have increased dramatically throughout this year’s lockdowns (up 110% between 23 March 2020 – 31 Aug 2020 compared to 1 December 2019 – 22 March 2020).

The charity, which has operations across England, Northern Ireland, Wales and Scotland, received some emergency funding in response to the pandemic and has invested heavily in new services to deal with the complexity of demand.

Hourglass deputy CEO and Policy Director, Veronica Gray, said: “We have seen abuse charities across the UK and Ireland report calls spiking during the pandemic.

“Likewise, we have seen call attempts during our closed hours steadily grow and we need support now to ensure this is the final winter without a 24/7 elder abuse helpline.”

Chair of Trustees for Hourglass, Caroline Cox, added: “Hourglass has launched Safer Ageing Week to ensure people are mindful of the rights of older people to have a safe and secure environment when they are at their most vulnerable.

“On Monday, we began using text messaging via our helpline staff, instant messaging via our website, and launched the UK’s first Knowledge Bank for older people at risk of abuse. However, whilst all our information online is available 24/7, we rely on staff and volunteers to give that vital in-person advice via the helpline or messages. That has only ever been available during business hours and we need to make this provision available round the clock.”

The charity has also sent an open letter to the Home Secretary and to her counterparts in the devolved administrations. The letter calls for support in ensuring that the abuse of older people is taken as seriously as abuse against other populations. The charity believes the polling figures underscore the inequality in support for older people who are at risk of or have experienced abuse.

The charity is urging those keen to support the 24/7 campaign to make a donation by visiting www.wearehourglass.org.uk/donate or Text SAFER to 70460 to donate £10. 

Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS. If you’d like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460.

Abuse of older people has reached ‘unprecedented levels’

New analysis reveals ‘shocking’ scale of the abuse crisis facing over-65s

●      1 in 5 UK residents (22 percent) have personal experience of abuse as an older person or know someone who has been abused – with almost 2.7 million victims thought to be affected across the country

●      Attitudes regarding what ‘counts’ as abuse are thought to be fuelling the crisis, with 1 in 5 Scots believing that inappropriate sexual acts directed at older people don’t constitute abuse

●      Half (50 percent) of those surveyed in Scotland believe that the abuse and neglect of older people increased as a result of the lockdown

●      Charity announces raft of new measures designed to protect older people from abuse and to promote safer ageing

UK safer ageing charity, Hourglass, has today warned that abuse of older people is at ‘unprecedented levels’ as new data emerges revealing that nearly 2.7m UK citizens over the age of 65 are thought to have been abused.

The Growing old in the UK 2020 survey – commissioned by the charity – of over 2,500 adults found that 1 in 5 (22 percent) people either had personal experience of abuse as an older person (aged 65+) or knew an older person who had been abused, and 53% of people in the UK felt that the abuse and neglect of older people had increased as a result of lockdown. 

Previous estimates have put the figure significantly lower, with the World Health Organisation estimating that – globally – 1 in 6 people aged 60 and older experienced some form of abuse in the last year.

In March, Hourglass warned that isolation and lockdown would act like a “pressure cooker” for the abuse of older people, with attitudes toward what “counts” as abuse fuelling this crisis, and situations where older people are locked down with their abusers or isolated without care only making things worse. Under lockdown conditions, older people lack the safeguards that would have previously existed through day-to-day contact with the outside world.

Among Scottish respondents, the survey revealed that at least 1 in 5 (23 percent) don’t believe that ‘inappropriate sexual acts directed at older people’ count as abuse; likewise a more than a fifth (26 percent) don’t view ‘pushing, hitting, or beating an older person’ as abuse, while a third (31 percent) don’t see ‘taking precious items from an older relative’s home without asking’ as abuse.

The overall UK figures were even higher than these, at 35 percent, 30 percent, and 32 percent respectively.

Commenting on the findings, Lesley Carcary, Director of Programmes and Director of Hourglass Scotland, said: “These results are genuinely shocking.

“Although we’ve known for a long time that we live in a world prejudiced against older people, the results show how widespread the issue is. These figures really shine a light on the true scale of the crisis, especially here in Scotland.”

She added that the data confirmed what the charity has long suspected – that the abuse of older people has long been drastically under-reported to authorities.

“Our polling shows that while people know that abuse of older people is a problem in Scotland today, there’s a complete disconnect between awareness of the issue and a true understanding of the role we all play in preventing abuse.”

Ms Carcary said the data reveals a disturbing level of tolerance towards abusive behaviours in our society.

“While I’ve no doubt that the vast majority of people don’t consider themselves to be abusers, the truth is that a troubling proportion of those we surveyed don’t actually see some very harmful behaviours as abuse. Without countering these perceptions, people are far more likely to perpetuate the cycle of abuse and are part of the problem.”

Hourglass, the only UK-wide charity focussed on addressing the abuse and neglect of older people, has announced hat it is expanding its points of service entry, both in response to this new evidence as well as the COVID-19 pandemic. 

With Scotland leading the way in Hourglass’s modern new approach to supporting older people, the charity will launch the UK’s first Community Hub dedicated to safer ageing in Scotland.

This one-stop-shop approach will allow the charity to begin to refer cases to a localised Community Response Team who will be able to take on casework for older people and their families.

This will first be rolled out across Scotland, before expanding into England, Wales, and Northern Ireland. Building on its Helpline, the charity is also creating the UK’s first Knowledge Bank for people seeking support or advice from the charity and its partners. This will include an instant messaging service to signpost users to appropriate resources.

Ms Carcary added: “The additional points of entry into the charity will be crucial in expanding support and resources for those suffering from abuse in Scotland as well as their loved ones.

“We want people to know what to do if they suspect an older people is being abused, and we want to ensure we are there to offer that lifeline.”

Willie Rennie, Leader of the Scottish Liberal Democrats, said of the survey results: “If these figures do not shock you to the core, I am not sure what will. This abuse is often silent, behind closed doors but more frightening for it. Victims will feel helpless which is why this research is incredibly important.”