Tag: Hourglass

The lone voice of older victims highlighted during Safer Ageing Week

Hourglass (Safer Ageing) announces fourth Safer Ageing Week – starting on 01/12/23 highlighting the lone voices of older victim survivors and how Hourglass is helping to challenge this.

Safer Ageing Week, launched by Hourglass in 2020, is an opportunity to raise awareness of the abuse of older people and shine a light on older victim-survivors and the relative taboo nature of this unspoken issue.

The theme this year is ALONE VOICE – focusing on the unique lone voice of Hourglass in dealing with the abuse of older people and the often-forgotten voice of an older victim survivor.

Currently not all abuse types, victims or perpetrators are treated equitably in the UK. The Government’s Violence Against Women and Girls (VAWG) strategy has been a one useful development. But Hourglass is partly using this Safer Ageing Week to call for a unique strategy and specialist support for older people and therefore removing the additional barriers this group face.

Older people, as Hourglass states, should not be the last in line for support.

During this week the charity will also launch the Safer Ageing Index for Wales and, later in the week, the Safer Ageing Index for London, in partnership with the Hallmark Foundation.

These studies assess and compare how well local areas perform in helping people grow old safely. In 2022 the charity launched the first-ever Safer Ageing Index for Northern Ireland and by early 2024 the organisation plans to unveil a Safer Ageing Index for every part of the UK.

2023 also marks the 30th anniversary of Hourglass and during this week the charity will be looking at the advances made over the last three decades and what progression is needed in coming years.

The week of events, supported by a range of like-minded charities and organisations, will also see the launch of Hourglass’s Economic Abuse Hub in Wales. This unique provision will deliver vital specialist support to older people – as Financial or Economic abuse numbers and instances have steadily grown to be the majority of Hourglass casework.

Throughout the week we will be releasing messages from policy makers and thought leaders on how we can add our voices in support of older victim-survivors who too often are ALONE VOICE.

Richard Robinson, CEO of Hourglass, said: “This will be the fourth Safer Ageing Week. This year we will focus on the lone voices in our community who speak out against abuse and neglect of older victim-survivors.

“It’s our collective duty to create environments where older people can thrive free from abuse, fear, and neglect.

“For Safer Ageing Week 2023, we hope more people will add their voices to our calls for a strategy to tackle abuse and neglect of older people.”

Baroness Margaret Ritchie, Hourglass Patron, said: “Safer Ageing Week plays a vital role in amplifying the voices of older victim-survivors of abuse and neglect.

“Let’s build communities where every older person feels cherished, valued, and secure – where age is celebrated, and safety is assured. And most of all, where the voices of older victim survivors are heard and believed”

Hourglass operates in England, Northern Ireland, Wales and Scotland. It runs the only 24/7 helpline for older people suffering abuse or neglect.

The helpline, instant message service, SMS and chatbot provides unique support and advice – as well as Europe’s only Knowledge Bank on the abuse and neglect of older people. The team can be reached on 0808 808 8141.

The charity is urging those keen to support the charity to make a donation by visiting www.wearehourglass.org.uk/donate or Text SAFER to 70460 to donate £10. Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS.

If you’d like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460.

SNP Leadership contenders asked to commit to Safer Ageing in Scotland


Hourglass (Safer Ageing) calls on the SNP leadership contenders to support safer ageing

Hourglass has asked the three contenders for the Scottish National Party leadership to commit to safer ageing and to support older victim-survivors of abuse.

Older people are at risk of becoming victims of physical, financial, sexual or psychological abuse. Many others suffer abuse due to simple neglect. Older people are much less likely to report abuse and when they do the experience can be traumatic.

At present, insufficient data is collected on abuse of older people in Scotland. This lack of information is one reason this issue does not get the attention or resources it desperately needs.

Hourglass have called on the three leadership contenders Kate Forbes, Ash Regan and Humza Yousaf to commit to the following actions if they become the Scottish First Minister:

1.            Collecting all relevant data on the abuse of older people.
2.            Develop a safer ageing strategy for Scotland
3.            Host a Safer Ageing forum with Hourglass at Holyrood later this year. 

Richard Robinson, CEO of Hourglass said: “The Scottish Government need to take action to prevent abuse of older people.

“The first step is to collect the data on reported abuse. The second is to develop a safer ageing strategy which will outline how the Scottish Government intend to tackle this problem. Thirdly, this is an issue that is seldom talked about. We need the Scottish Government to work with us to raise awareness of this issue.

“Hourglass (Safer Ageing) is the only charity in Scotland that specialises in supporting older victims of abuse. We have nearly 30 years of working in Scotland and throughout the UK and Ireland, where we have continued to see an increase in demand for our services.”

George Foulkes, Hourglass Patron said: “We have an ageing population and the next First Minister of Scotland needs to be to take this seriously.

“The Scottish Government need a safer ageing strategy to protect older people from abuse and neglect.”

The charity is urging those keen to support the charity to make a donation by visiting https://wearehourglass.org/donate or Text SAFER to 70460 to donate £10.

Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS.

If you’d like to give £10 but do not wish to receive marketing communications text SAFERNOINFO to 70460.

Letter to PM demands urgent funding parity for older victims of abuse

Hourglass have delivered an open letter to PM Rishi Sunak calling on the Government to urgently provide funding parity for older victim survivors and fund their unique 24/7 helpline

Hourglass have submitted an open letter to Prime Minister Rishi Sunak signed by politicians from across the political spectrum. The letter calls for the government to provide urgent financial support for the Hourglass helpline which provides 24/7 support and casework for older victim-survivors of abuse.

The open letter has been signed by MPs, Peers, MLAs, MSPs, MSs, academics, third sector leaders and other community supporters. Members of every major political party in the UK have supported this campaign, either by signing this letter or by contacting the Prime Minister directly asking the Government to support the Hourglass helpline.

Hourglass not only provides a 24/7 helpline, the only one of its kind in England, Scotland, Wales and Northern Ireland but also creates tailored care plans for older victim survivors using caseworkers across the UK. The charity income plummeted in 2022 whilst cases have dramatically risen.

In 2022 the Hourglass helpline has seen a 96% increase in calls. Many of these calls are referrals from government and third sector agencies who rely on Hourglass as specialists in supporting older victims.

Despite this, government support for the helpline and casework service provided by Hourglass has declined. The charity is now bidding for funds from a Violence Against Women and Girls tender, which misses a significant swathe of its work.

Richard Robinson, Chief Executive of Hourglass, said: “The Hourglass helpline and case work service plays a critical role in supporting older people who have experienced abuse. This is a truly unique service and ensures older people can have hope during their darkest times.

“During the Conservative Party leadership campaign, the Ready for Rishi campaign promised that if elected a Rishi-led government would engage with organisations supporting victims, such as Hourglass. There has been no engagement, a string of cancelled meetings and limited understanding of challenge older people face, especially now during this financial crisis.

“The Prime Minister now needs to honour his campaign promise by working with Hourglass to ensure the only UK helpline supporting older victims of abuse can continue to provide a 24/7 service and doesn’t downsize drastically.”

Baroness Ritchie, Hourglass Patron, said: “The Government need to support older victims of abuse. In an ageing society, services like the Hourglass Helpline play a vital role.

“I urge the Prime Minister to answer the call of this open letter and provide adequate funding for the Hourglass Helpline.”

open-letter-signatures-20.12.2022Download

The charity is urging those keen to support the charity to donate by visiting www.wearehourglass.org.uk/donate or Text SAFER to 70460 to donate £10.

Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS.

If you’d like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460

Older Victims of abuse are ‘invisible’ and ‘last in line’ for Government support, says elder abuse charity

Marking International Day for Older Persons, Hourglass (Safer Ageing) is calling on the government to urgently support older victims of abuse as they are currently last in line for funding support, as shown in recent research undertaken by the charity.

The charity, which has the only UK-wide 24/7 elder abuse helpline and casework service, is seeing a marked increase in calls and is hitting crisis point due to the lack of government and statutory funding.

During the last financial year, Hourglass received £326,619 in Government grants. In the same year, fellow inspirational charities like the NSPCC (child abuse) received a government grant of £14.7 million, The Safelives Trust (domestic abuse services) £2.1 million, the Kaleidoscope Diversity Trust (Freedom, Safety and Equality for LGBT+ People) over £1 million and the Dogs Trust (life-changing services for dogs in need) over £5 million.

Hourglass pays tribute to the fantastic work of these life-changing charities but is calling on the government to level the playfield for victims of all ages and across the spectrum of abuse services.

The charity has seen a significant increase in helpline calls, answering 96% more calls in August 2022 than the same month last year, it is also reporting a waiting list for casework services.

At the same time the charity faces significant financial uncertainty with funding for this unique service being put out for commercial tender and £16,000 ‘bridging funding’ from the Home Office nowhere near sufficient to maintain the helpline’s 24/7 operation.

Commenting on this Research, Hourglass CEO Richard Robinson said,
“Our Helpline is receiving more calls than ever before dealing with horrendous and complex cases of abuse against older people, who otherwise feel invisible and under-supported.

“We cannot continue to be last in line for financial support. Charities across the entire spectrum of abuse undertake phenomenal work and deserve all of the support they get, but it is telling that the only charity that supports older victims of abuse receive only a fraction of the support. It is truly unacceptable.

“We are coming to a crunch point. If the Hourglass helpline does not receive adequate funding soon, we will have no choice but to downsize. This is disgraceful given the growing number of older people who need our support. We now need urgent action and dialogue.”

Responding to this research, charity patron Baroness Ritchie of Downpatrick said: “We have an ageing population and more vulnerable older people – services like the Hourglass helpline play a vital role in ensuring safer ageing.

“The Government must ensure that funding is made available so that the Hourglass helpline can not only maintain but expand its important service to older people.”

Hourglass: Time’s running out

Millions of older people at risk of abuse unless Helpline receives urgent funding

Millions of older people could be at risk of abuse unless urgent funding is found for the UK’s only helpline dedicated to helping those affected by abuse.

Hourglass, the only charity in the UK dedicated to ending the abuse of older people, has a free 24/7 helpline available to anyone concerned about an older person at harm from abuse, whether that’s at home or within the care industry.

Hourglass is calling on the UK Government to help underpin the helpline and help appoint more Independent Domestic Violence Advisers (IDVAs) who specialise in the abuse of older people.

Shortly before she died, the charity’s founder Baroness Greengross wrote to Prime Minister Boris Johnson urging the Government to give adequate financial support so the Hourglass helpline can survive.

There has been no response from the Prime Minister, the Home Office or anyone else in Government, despite calls from various MPs and Peers across the political spectrum for them to do so.

The Hourglass helpline currently receives more than 12,000 calls every year, but the charity will have to start significantly reducing its services to society’s most vulnerable older people, unless the Government approves funding by September. The charity predicts that by October this life changing service will need to downsize dramatically.

A report published by Association of Directors of Adult Social Services (ADASS) recently found that 67% of directors are seeing the number of domestic abuse and safeguarding cases rising. This is further evidence that abuse of older people is a growing problem and further funding and support is vital to ensure older people age safely.

Every year, a million more new older people experience abuse and the charity’s services provide a vital lifeline for those in need.

To survive, the charity needs £1.2 million a year to continue. Unfortunately, current UK Government funding only covers the helpline from 5pm to 9am. To enable the helpline to be available 24/7, Hourglass has been forced to run on its reserves.

Richard Robinson, CEO of Hourglass, said: “Every single year, around 2.5 million older people are effected by abuse. This could be physical, emotional, financial or sexual abuse or neglect and discrimination in the UK.

“The services we provide are a real lifeline to those in need, but without urgent funding, it will be impossible to carry on at our current levels.

“The consequences of leaving vulnerable elderly people to fend for themselves are usually too terrifying to contemplate. However, this is becoming a tragic reality as we battle to keep providing the helpline so many of them will come to rely on.

“Out of respect to Baroness Greengross, who championed the rights of older people for so many years, and to the millions of older people at risk of abuse, the government now need to take action and provide adequate funding for this service.”

The charity is urging those keen to support the charity to make a donation by visiting www.wearehourglass.org.uk/donate or Text SAFER to 70460 to donate £10. Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS.

If you would like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460.

Ageing charity warns of winter isolation and rising elder abuse as it bids to offer 24/7 helpline

o   Calls to abuse charities have hit unprecedented highs throughout 2020 lockdowns

o   Safer ageing charity, Hourglass revealed earlier this week that 1 in 5 over-65s in UK have experienced abuse, with almost 2.7 million victims thought to be affected across the country

o   UK’s only safer ageing charity looks to provide 24/7 helpline access as it sends open letter to the Home Secretary calling for support in ensuring that the abuse of older people is taken as seriously as other forms of abuse

With calls to abuse charities hitting record highs during the 2020 lockdowns, the UK’s only charity focused on the abuse of older people is taking steps to secure round the clock support for those in need.

Hourglass, formerly Action on Elder Abuse, has launched a bid to help make its vital helpline available 24/7 after earlier this week revealing polling data showing that 1 in 5 (22 percent) people either had personal experience of abuse as an older person (aged 65+) or knew an older person who had been abused. It found that well over half (53%) of people in the UK felt that the abuse and neglect of older people had increased as a result of lockdown, highlighting the real need for ongoing targeted support.

Launching Safer Ageing Week on Monday (30 November), Hourglass announced a raft of new measures and ways in which the public can access its support.

The charity, founded in 1993 by Baroness Sally Greengross, has long relied on a helpline staffed by volunteers and employees, and the charity is now calling for financial support to make this provision open all hours.

Until 2020, the charity received no government or statutory support and relied exclusively on donations. Calls to the charity’s helpline have increased dramatically throughout this year’s lockdowns (up 110% between 23 March 2020 – 31 Aug 2020 compared to 1 December 2019 – 22 March 2020).

The charity, which has operations across England, Northern Ireland, Wales and Scotland, received some emergency funding in response to the pandemic and has invested heavily in new services to deal with the complexity of demand.

Hourglass deputy CEO and Policy Director, Veronica Gray, said: “We have seen abuse charities across the UK and Ireland report calls spiking during the pandemic.

“Likewise, we have seen call attempts during our closed hours steadily grow and we need support now to ensure this is the final winter without a 24/7 elder abuse helpline.”

Chair of Trustees for Hourglass, Caroline Cox, added: “Hourglass has launched Safer Ageing Week to ensure people are mindful of the rights of older people to have a safe and secure environment when they are at their most vulnerable.

“On Monday, we began using text messaging via our helpline staff, instant messaging via our website, and launched the UK’s first Knowledge Bank for older people at risk of abuse. However, whilst all our information online is available 24/7, we rely on staff and volunteers to give that vital in-person advice via the helpline or messages. That has only ever been available during business hours and we need to make this provision available round the clock.”

The charity has also sent an open letter to the Home Secretary and to her counterparts in the devolved administrations. The letter calls for support in ensuring that the abuse of older people is taken as seriously as abuse against other populations. The charity believes the polling figures underscore the inequality in support for older people who are at risk of or have experienced abuse.

The charity is urging those keen to support the 24/7 campaign to make a donation by visiting www.wearehourglass.org.uk/donate or Text SAFER to 70460 to donate £10. 

Texts cost £10 plus one standard rate message and you’ll be opting in to hear more about our work and fundraising via telephone and SMS. If you’d like to give £10 but do not wish to receive marketing communications, text SAFERNOINFO to 70460.

Abuse of older people has reached ‘unprecedented levels’

New analysis reveals ‘shocking’ scale of the abuse crisis facing over-65s

●      1 in 5 UK residents (22 percent) have personal experience of abuse as an older person or know someone who has been abused – with almost 2.7 million victims thought to be affected across the country

●      Attitudes regarding what ‘counts’ as abuse are thought to be fuelling the crisis, with 1 in 5 Scots believing that inappropriate sexual acts directed at older people don’t constitute abuse

●      Half (50 percent) of those surveyed in Scotland believe that the abuse and neglect of older people increased as a result of the lockdown

●      Charity announces raft of new measures designed to protect older people from abuse and to promote safer ageing

UK safer ageing charity, Hourglass, has today warned that abuse of older people is at ‘unprecedented levels’ as new data emerges revealing that nearly 2.7m UK citizens over the age of 65 are thought to have been abused.

The Growing old in the UK 2020 survey – commissioned by the charity – of over 2,500 adults found that 1 in 5 (22 percent) people either had personal experience of abuse as an older person (aged 65+) or knew an older person who had been abused, and 53% of people in the UK felt that the abuse and neglect of older people had increased as a result of lockdown. 

Previous estimates have put the figure significantly lower, with the World Health Organisation estimating that – globally – 1 in 6 people aged 60 and older experienced some form of abuse in the last year.

In March, Hourglass warned that isolation and lockdown would act like a “pressure cooker” for the abuse of older people, with attitudes toward what “counts” as abuse fuelling this crisis, and situations where older people are locked down with their abusers or isolated without care only making things worse. Under lockdown conditions, older people lack the safeguards that would have previously existed through day-to-day contact with the outside world.

Among Scottish respondents, the survey revealed that at least 1 in 5 (23 percent) don’t believe that ‘inappropriate sexual acts directed at older people’ count as abuse; likewise a more than a fifth (26 percent) don’t view ‘pushing, hitting, or beating an older person’ as abuse, while a third (31 percent) don’t see ‘taking precious items from an older relative’s home without asking’ as abuse.

The overall UK figures were even higher than these, at 35 percent, 30 percent, and 32 percent respectively.

Commenting on the findings, Lesley Carcary, Director of Programmes and Director of Hourglass Scotland, said: “These results are genuinely shocking.

“Although we’ve known for a long time that we live in a world prejudiced against older people, the results show how widespread the issue is. These figures really shine a light on the true scale of the crisis, especially here in Scotland.”

She added that the data confirmed what the charity has long suspected – that the abuse of older people has long been drastically under-reported to authorities.

“Our polling shows that while people know that abuse of older people is a problem in Scotland today, there’s a complete disconnect between awareness of the issue and a true understanding of the role we all play in preventing abuse.”

Ms Carcary said the data reveals a disturbing level of tolerance towards abusive behaviours in our society.

“While I’ve no doubt that the vast majority of people don’t consider themselves to be abusers, the truth is that a troubling proportion of those we surveyed don’t actually see some very harmful behaviours as abuse. Without countering these perceptions, people are far more likely to perpetuate the cycle of abuse and are part of the problem.”

Hourglass, the only UK-wide charity focussed on addressing the abuse and neglect of older people, has announced hat it is expanding its points of service entry, both in response to this new evidence as well as the COVID-19 pandemic. 

With Scotland leading the way in Hourglass’s modern new approach to supporting older people, the charity will launch the UK’s first Community Hub dedicated to safer ageing in Scotland.

This one-stop-shop approach will allow the charity to begin to refer cases to a localised Community Response Team who will be able to take on casework for older people and their families.

This will first be rolled out across Scotland, before expanding into England, Wales, and Northern Ireland. Building on its Helpline, the charity is also creating the UK’s first Knowledge Bank for people seeking support or advice from the charity and its partners. This will include an instant messaging service to signpost users to appropriate resources.

Ms Carcary added: “The additional points of entry into the charity will be crucial in expanding support and resources for those suffering from abuse in Scotland as well as their loved ones.

“We want people to know what to do if they suspect an older people is being abused, and we want to ensure we are there to offer that lifeline.”

Willie Rennie, Leader of the Scottish Liberal Democrats, said of the survey results: “If these figures do not shock you to the core, I am not sure what will. This abuse is often silent, behind closed doors but more frightening for it. Victims will feel helpless which is why this research is incredibly important.”