Calling all community activists in Newhaven / Trinity / Granton / West Pilton – can you share your ideas about how decisions should be made on heating system changes coming within 5-15 years?
– How to tackle fuel poverty? Stop energy leaking out of homes!
– After gas … what? Heat pumps or heat networks?
These are big technical options being discussed right now by the Scottish Government and the City Council.
– Do you want a say in the new arrangements the infrastructure needed?
– Share your views on what will happen when gas no longer heats homes / workplaces.
– Could a Local Place Plan / a Local Energy Plan help?
This online workshop is for community organisers and residents interested in the issues. It will inform future funding applications and support for community organisations looking to take control of their journey to a low carbon future.
Proposals to increase the funding available in Scotland for the Warm Home Discount next winter will help reduce costs in over half a million homes in Scotland – with £150 off energy bills.
This will see an additional 200,000 homes in Scotland become eligible for the support.
HOUSEHOLDS FACE MORE MISERY WITH YET ANOTHER ENERGY PRICE HIKE
Energy regulator Ofgem has today [Tuesday 25 February 2025] announced a 6.4% increase of the energy price cap for the period covering April to June 2025.
A recent spike in wholesale prices is the main driver of today’s price rise, accounting for around 78% of the total increase. A small increase in policy costs and associated inflationary pressures make up a further 22%.
The price cap – which sets a maximum rate per unit and standing charge that can be billed to customers for their energy use – will rise by £111 for an average household per year, or around £9.25 a month, over the three-month period of the price cap.
For an average household paying by Direct Debit for dual fuel this equates to £1,849 per year. This is 9.4% (£159) higher than this time last year (£1,690) but £531 (22%) lower than at the height of the energy crisis at the start of 2023, when the Energy Price Guarantee was in place.
Since Ofgem’s last price cap announcement in November 2024, four million customers have moved to a fixed tariff. Now, 11 million people are on a fixed deal and won’t be affected by the change in the price cap. This is the largest movement of customers coming off the price cap and on to a fixed deal since the energy crisis.
Jonathan Brearley, CEO of Ofgem, says: “We know that no price rise is ever welcome, and that the cost of energy remains a huge challenge for many households.
“But our reliance on international gas markets leads to volatile wholesale prices, and continues to drive up bills, which is why it’s more important than ever that we’re driving forward investment in a cleaner, homegrown system.
“Energy debts that began during the energy crisis have reached record levels and without intervention will continue to grow. This puts families under huge stress and increases costs for all customers. We’re developing plans that could give households with unmanageable debt the clean slate they need to move forward.
“We welcome the government’s support for these plans, and their plans to expand the Warm Home Discount, which will also offer financial help to nearly three million more households that need it most.
“If anyone is worried about paying their bills, I would urge them to reach out to their supplier to make sure they’re getting all the help they can. Where possible, switching or fixing tariffs now could also help to bring costs down and provide certainty over coming payments.”
From 1 April, Britain’s standing charges will reduce for most households, but some regional variation remains. As a result, some households will see a small increase in standing charges of up to £20 per year for a typical dual fuel consumer. This is due to changes in network costs – the price paid to transport energy around the country and power Britain’s homes.
Ofgem is also today welcoming the government’s support of its plans to tackle the growing impacts of rising debt in the energy system and create lasting change in the way debt is managed and customers in debt are supported.
The plans could see a Debt Relief Scheme established, which suppliers would use to either write off debt that is so significant it will never be paid back or help pay off debt by ‘debt matching’ customer payments.
The Debt Relief Scheme would form part of a wider package of measures, supported by the Government’s proposed expansion of the WHD, which aims to reduce debt to levels seen before the energy crisis reducing costs to all consumers by £25-30 per year*.
The regulator has also set out ambitions to improve the standard of service from suppliers when supporting customers that are struggling to pay their bills. The proposals would make it easier for consumers to get help from charities and debt support agencies and ensure a consistent approach is taken across the board, to help to limit the risk of unsustainable levels of debt building up in the future once again.
The plans have also received backing from a number of stakeholders, who recognise how important the scheme could be for helping those in severe payment difficulty to get back on track, while also encouraging more onto repayment plans, driving down debt costs for all.
The regulator continues to encourage customers to look for the best deal to help keep their household bills down and to consider switching to a new supplier or fixing to a tariff with their existing supplier. There are a number of fixed, Direct Debit tariffs tracking below the April price cap level, with savings of around £50 available compared to the upcoming price cap level.
Backbench Labour MP Richard Burgon said: The so-called energy regulator Ofgem says energy bills from April will rise by 6.4%. The Government must step in and impose a real price cap and tax energy profits more to provide extra help to people.
“And to end this rip off, we must bring energy back into public ownership.”
Families across Scotland have this week commenced a 12-month mould and damp intervention programme before a full UK rollout this spring.
Delivered by Indoor Air Aware, the campaign democratising access to healthy indoor environments, and funded by Energy Action Scotland, the year-long pilot project will assist fuel poor households in preventing and safely remediating areas affected by mould and damp at home.
The project aims to address the critical issue of condensation, damp and mould in homes, specifically targeting fuel poor households with preschool-aged children in Scotland.
This innovative pilot will focus on a selection of households living in social rented, private rented and owned housing, providing them with proactive solutions to prevent mould and damp from affecting their living conditions. The initiative enables Indoor Air Aware to act on its mission to improve indoor air quality and the health and wellbeing of families.
The project pilot will involve home visits to assess the efficiency of the fabric and physics of buildings, ventilation and heating systems, and the provision of tailored guidance on household activities like drying clothes and showering – two of the main causes of moisture resulting in mould growth.
As part of the pilot, each household has been equipped with two smart air monitoring devices, coupled with a user-friendly app.
A team of expert advisors at Indoor Air Aware will remotely monitor each environment and provide guidance where improvements can be made. The energy consumed to heat each property will also be tracked.
To track progress, each participating household will regularly complete surveys to record the physical condition of their home in relation to condensation, dampness and mould and share their experiences after putting new measures and behaviour change in place.
The health of all residents will also be tracked during the pilot to identify how the improved environment impacts each resident’s level of health.
The project will run for 12 months, culminating in a final report that will outline the findings and effectiveness of the initiative and interventions.
Lisa Malyon, Founder of Indoor Air Aware, comments on the pilot launch:“The steep, sustained rise in energy costs has led to underheated homes which has exacerbated the UK’s mould epidemic.
“Living with mould can have a detrimental and often irreversible impact on people’s health – especially children whose lungs are still developing. The chemistry and physics behind why mould grows in our homes is complex, so this pilot is designed to educate households on the causes, and how to prevent mould and damp.
“We are incredibly grateful to Energy Action Scotland for funding this pilot project, which has the potential to be life-changing for those who take part.”
Frazer Scott, CEO of Energy Action Scotland comments on the grant fund:“Cold, occupied homes are a breeding ground for mould, so we really welcome the opportunity to learn more through this work with Lisa and Indoor Air Aware.
“If we equip households with the knowledge of heat, air and ventilation, we can all combat the causes of mould growth and protect ourselves and improve our health. We look forward to sharing the outcome of the pilot.”
Indoor Air Aware is home to ‘Mums Versus Mould’ a fast-growing Facebook community of 1,500 families hoping to prevent mould and damp, or safely clean and remediate their homes after the damage is already done.
Lisa shares her top 10 tips to help avoid mould and damp at home:
Do everything in your power to strike the right balance of heat, ventilation, and insulation. Mould needs moisture to start growing, so we must do what we can to avoid moisture landing on porous surfaces.
Always use the ventilation made available to you. Each day, we each create around 8 glasses of water through washing, cleaning, cooking, sweating, and breathing. Ventilation such as extractor fans and trickle vents on windows should be used to reduce the moisture in the air. Opening a window 5cm will result in less than 5% heat loss. It will feel warmer inside as the window will release moisture from the air.
Cooker hood ventilation is more effective if you cook using the back rings, instead of the front rings. Always make sure to clean cooker hood filters around once a month, or every fortnight if you use it every day.
Each day, do the daily detox. This is sometimes known as ‘back to front’ or ‘shock ventilation’ whereby you open each window of the house very wide, and all internal doors. This allows the outside air – which is generally 3.5 times cleaner than indoor air – to sweep all the moisture, stale gases, chemicals and particles out of the property, leaving behind dryer, cleaner air that is quicker and cheaper to heat.
Establish dry rooms and wet rooms, and don’t mix the two. Never do anything ‘wet’ such as drying clothes, using a steam iron, or having a heated aquarium in dry rooms (living rooms / bedrooms etc). These activities should be done in the bathroom or kitchen, with good ventilation.
Do your maths. Many households are opting to air dry their laundry using a dehumidifier instead of a tumble dryer. My own experiments have proved it’s normally more economical to use a tumble dryer – but make sure it’s well vented and used in a room with an open window.
Do not attempt to clean large areas of mould. Any space larger than the size of a tea-towel should be professionally cleaned and remediated if necessary.
Never use bleach-based products, and don’t try to mask the problem with stain blockers. Bleach feeds mould growth, and can break down silicons, leaving gaps around the bath to create much large water damage issues.
Do not get duped by ‘mould sprays’ as these contain sodium hypochlorite which is bleach.
Pure white vinegar on a microfibre cloth is the best way to remove mould, followed by another wipe down with water and a few drops of liquid soap or washing up liquid in a bowl of water. Wring the cloth out well as excess water will exacerbate the issue. Leave to air dry / use a heater / dehumidifier. Always wear protective gloves, clothing, and a face mask to reduce the impact of spreading the issue and health side effects.
Below is a list of 10 tips from heating expert Matthew Jenkins at MyJobQuote.co.uk on how to reduce your gas consumption and keep those winter energy costs in check.
Read on for everything you need to know…
1. Unleash the Power of Insulation
Let’s begin with the foundation: insulation. A well-insulated home is like a cosy cocoon, retaining the precious heat and preventing those hard-earned pounds from escaping through the roof and walls.
Below is a list of ways to insulate your home:
Loft Insulation – The humble loft is often a major culprit in heat loss. Ensure you have sufficient loft insulation. The recommended depth for most homes is around 270mm. If your loft insulation is looking a little thin or patchy, consider topping it up.
Wall Insulation – Cavity wall insulation is a fantastic way to significantly reduce heat loss through your walls. This involves injecting insulating material into the hollow spaces between the two layers of brickwork.
Draught-Proofing – Those pesky draughts can sneak in through even the smallest gaps. Conduct a thorough draught-proofing inspection around your windows and doors. Look out for gaps around the frames, letterboxes, and keyholes. Employ a variety of draught-proofing methods, such as the following: Draught Excluders, which are soft, tubular devices that can be placed under doors to prevent the cold air from seeping in. Weather Stripping is a self-adhesive tape that can be applied to window and door frames to seal gaps. Window Film is a transparent film that can be applied to single-glazed windows to reduce heat loss.
2. Master Your Heating Controls
Your thermostat is paramount in tackling high gas bills. Take a look at the tips below:
Temperature Tweaks – Lowering your thermostat temperature by even a few degrees can make a noticeable difference in your energy consumption. Aim for a comfortable temperature of around 18 – 20 degrees Celsius.
Embrace Smart Thermostats – Consider investing in a smart thermostat. These nifty devices can learn your heating habits, automatically adjust temperatures when you’re out or asleep, and can even be controlled remotely via your smartphone.
Timer Tactics – Utilise your thermostat’s timer function to schedule your heating to come on only when you need it. For example, you could set it to warm up the house an hour before you wake up and turn it down again when you leave for work.
3. Embrace The Cosy
Sometimes, the simplest solutions can be the most effective. Take a look at the tips below:
Layer Up – Ditch the t-shirts and embrace the power of layering. Put on some cosy socks and jumpers, and snuggle yourself up in a blanket. You might be surprised just how much warmer you feel without having to crank up the thermostat.
Hot Water Bottles – These are a classic for a good reason! A hot water bottle can provide comforting warmth on chilly evenings, especially when curled up on the sofa.
4. Heating Hacks
Below are some heating hacks that can help make your home warmer while saving you money on your gas bills:
Bleeding Radiators – Imagine your radiator as a water-filled pipe. If air becomes trapped inside, this prevents water from circulating properly, leading to cold spots and inefficient heating. Bleeding your radiators regularly allows you to release this trapped air, ensuring that your radiators heat up evenly and efficiently.
How to Bleed a Radiator
Take the steps below to successfully bleed your radiator:
Run your hand over the radiator and check if it is cold at the top or the bottom. If the top of the radiator is cold, this means that there is air trapped inside and that the radiator needs to be bled.
Start by turning off your central heating system.
Then, place a rag or old piece of cloth underneath the valve so that you can catch any water that may start to drip out while you are bleeding the radiator.
Use your radiator key and turn it anti-clockwise by roughly a quarter of a turn. It should start to hiss. Leave it open until the air stops coming out and water starts running out of the valve.
As soon as water starts coming out of the valve, turn the radiator key to the off position again.
Bleed any other radiators that need to be bled while your central heating system is still off.
Check your boiler pressure.
You can then turn your central heating system back on and the issue should now be resolved.
Radiator Reflectors – Radiators emit heat in all directions, including towards the wall behind them. This heat is then absorbed by the wall, effectively wasting energy. Radiator reflectors are inexpensive and easy to install. They are typically made of reflective foil and are placed behind radiators to direct the heat back into the room. This simple hack can significantly improve the energy efficiency of your radiators and make a noticeable difference in the temperature in your home.
5. Kitchen and Bathroom Tips
There are several things you can do in the kitchen and bathroom to help lower your gas bills. Take a look at the list below:
Shower Power
Embrace the “Eco” Setting – Many modern showers have an “eco” setting that reduces the water flow. Even a slight reduction in water flow can significantly lower your energy consumption.
Timing is Key – Aim for shorter showers. Every minute counts when it comes to reducing water and energy usage. Consider setting a timer to keep track of your shower times.
Install a Low-Flow Showerhead – Investing in a low-flow showerhead can significantly reduce your water usage without compromising your showering experience. These showerheads are designed to deliver a powerful spray while using less water.
Lids on Pots
Boiling Point Breakthrough – Using a lid when you are boiling water or cooking using the hob creates a much more efficient and faster cooking process. The lid helps trap the heat within the pot, allowing the water to boil much quicker, and this helps to reduce cooking times.
Energy Savings – By reducing your cooking times, you are using less energy from your hob. This not only saves you money on your gas bill, but it also helps to reduce your carbon footprint.
6. Government Schemes and Support
Energy Performance Certificates (EPCs)
An EPC is a legal requirement for most properties in England and Wales. It provides a comprehensive assessment of your home’s energy efficiency, rating it from A (most efficient) to G (least efficient).
The EPC highlights areas where your home is losing heat, such as poorly insulated walls or a draughty loft. By understanding your home’s energy performance, you can identify areas for improvement and prioritise energy-saving measures.
Government Grants and Schemes
The UK government offers various grants and schemes to help homeowners improve their home’s energy efficiency.
The Boiler Upgrade Scheme – This scheme provides financial support for homeowners and landlords to replace old gas boilers with more environmentally friendly alternatives such as heat pumps.
Energy Company Obligation (ECO) Scheme – This scheme helps low-income and vulnerable households improve their energy efficiency through certain measures such as insulation and boiler upgrades.
Local Authority Grants – Local councils may offer grants or funding for energy efficiency improvements within their area.
It is very important to research and explore the available schemes to see if you are eligible and how you can benefit from them.
7. Washing Machine and Dishwasher Efficiency
Take Advantage of Full Loads – Washing machines and dishwashers are designed to operate most efficiently when fully loaded. Running half-empty loads wastes both water and energy.
Utilise Eco Modes – Most modern washing machines and dishwashers offer an eco or energy-saving mode. These modes use less water and energy while still achieving an effective cleaning result.
Wash at Lower Temperatures – Washing your clothes at lower temperatures (30 or 40 degrees Celsius) can significantly reduce the energy consumption. Modern detergents are highly effective at lower temperatures.
Air Dry Dishes – If possible, air dry your dishes instead of using a heated dry cycle in the dishwasher.
8. Switch Suppliers
The energy market in the UK is highly competitive. Energy suppliers are constantly adjusting their tariffs to attract new customers. Regularly comparing energy tariffs from different suppliers is essential. Consider using price comparison websites and energy-switching tools to easily compare tariffs from various suppliers.
When comparing tariffs, consider your annual energy usage. Some tariffs are better suited for high-usage households, while others are more cost-effective for low-usage households.
Be aware of any exit fees associated with your current energy contract. The switching process is generally quite straightforward. Your new supplier will handle the transfer of your energy supply from your old supplier.
1. Energy-Efficient Appliances
Consider your choices of appliances and how they are affecting your gas bills. Take a look at the tips below:
High-Efficiency Boilers – Consider upgrading your old boiler to a more efficient model, such as a condensing boiler. Modern boilers are designed to extract more heat from the fuel, resulting in significant energy savings.
Regular Boiler Servicing – Regular boiler servicing ensures your boiler is operating at peak efficiency. A well-maintained boiler will use much less gas to heat your home.
Check for Boiler Issues – If you suspect your boiler is not functioning correctly (for example, it is taking longer to heat up or is producing unusual noises), call a qualified Gas Safe registered engineer to diagnose and repair any issues.
2. Mindful Habits
It is important to be mindful if you want to save on your gas bills. Consider the following tips:
Using Sunlight
Embrace Natural Light – Open your curtains and blinds during the day to allow the natural sunlight to warm your home. Utilise the sun’s warmth to help heat your home during the day, reducing your reliance on artificial heating.
Maximise Daylight – Position the furniture in your home strategically to make the most of the natural sunlight.
Use The Curtains
Prevent Heat Loss – Close the curtains and blinds at night to prevent heat from escaping through the windows.
Reduce Draughts – Curtains can also help to reduce draughts around windows, further improving your home’s energy efficiency.
Consider Thick Curtains – Invest in thick, lined curtains for added insulation.
Final Thoughts
By following these simple tips, you can significantly reduce your gas consumption and keep your home cosy this winter without breaking the bank. It’s important to remember to be patient. Making significant improvements to your home’s energy efficiency may take time and investment. However, the long-term savings on your gas bills will be well worth it.
Consider consulting a qualified assessor who can conduct a comprehensive evaluation of your home’s energy efficiency and recommend targeted improvements. Don’t be discouraged if you can’t implement all of these tips at once. Start with a few small changes and gradually work your way through the list. Remember, even small changes can make a big difference!
We hope this comprehensive guide empowers you to stay warm and save money this winter!
MATTHEW JENKINS
Matthew Jenkins has worked as a self-employed tradesman in the domestic heating industry for over fifteen years. Matthew is a gas-safe engineer specialising in heating and plumbing.
He also works closely with MyJobQuote to provide expert knowledge to homeowners and tradespeople and has been featured in a range of established news outlets.
Statement to the Scottish Parliament about support with fuel costs in winter
More than 456,000 people are due to receive Winter Heating Payments totalling £26.8 million this winter, Social Justice Secretary Shirley-Anne Somerville will tell MSPs today (Tuesday 14th Jan).
Updating the Scottish Parliament on support with fuel costs for people on low incomes, Ms Somerville will confirm the Scottish Government is forecast to invest more than £65 million in our three Winter Heating Benefits this year, providing vital support to more than 630,000 people with their energy bills.
The Winter Heating Payment guarantees everyone eligible will receive a payment every year, rather than the UK Government approach of requiring a sustained period of cold weather, which previously resulted in no Cold Weather Payments being made to many low income households across Scotland.
The Scottish Government benefit, which replaced the UK Government’s Cold Weather Payment, provides a targeted, reliable and guaranteed annual payment of £58.75 to support people on low incomes with the cost of heating over the winter months.
The UK Government’s Cold Weather Payment previously provided £25 per cold spell only when the average of the mean daily temperature recorded was equal to or below zero degrees for seven consecutive days.
The Child Winter Heating Payment provides help to disabled children and young people and their families who have higher energy needs due to a disability or a health condition.
This benefit is not available elsewhere in the UK. So far 37,000 payments have issued totalling £9.3 million so far this year, to support more than 33,000 children, young people and their families.
Pension Age Winter Heating Payment helps people of pension age who receive certain benefits to pay their heating bills, and is providing payments of £200 or £300 to people in receipt of a qualifying benefit, depending on their age, this year.
For next year, the Scottish Government will bring forward regulations to ensure every pensioner household receives at least £100 – support which is also not available anywhere else in the UK.
Ms Somerville said: “When we asked people they told us they overwhelmingly supported the removal of the ‘cold spell’ requirement for the UK Government’s Cold Weather Payment.
“Our Winter Heating Payment breaks the link with arbitrarily-defined weather dependency and provides financial support, no matter the weather. This means low-income households will automatically be paid and do not have the uncertainty of waiting for weather readings for seven consecutive days before receiving a payment.
“More than 453,000 people got Winter Heating Payments last winter from the Scottish Government thanks to an investment of £25 million. This winter we will invest even more – £26.8 million – for Winter Heating Payment.
“That more than triples the £8.5 million provided on average by the Department for Work and Pensions in each of the last seven years prior to the introduction of our Payment.
“Our Winter Heating Payment is a very clear example of how this Scottish Government is doing more to support the people of Scotland throughout the long, cold winter months.”
CHANGEWORKS SESSION – MONDAY 16 DECEMBER 11am – 12pm
Come along to the free energy advice event with Changeworks at the Heart of Newhaven on Monday 16th December from 11.00 -12.00
Managing your heating and electricity can feel overwhelming. Whether it’s understanding your bill, managing any debt, or accessing funding you’re entitled to – Changeworks can give you free and impartial advice and support to feel confident about your bills.
Universal payments to be reinstated from next year
The Scottish Government will provide universal support through the introduction of Pension Age Winter Heating Payments next year ensuring a payment for every pensioner household in winter 2025-26.
Social Justice Secretary Shirley-Anne Somerville has confirmed that on the roll-out of the new benefit next winter, pensioners in receipt of a relevant qualifying benefit, such as Pension Credit will be receiving Pension Age Winter Heating Payments of £300 or £200, depending on their age. Meanwhile all other pensioner households will receive £100 from next winter, providing them with support not available anywhere else in the UK.
Ms Somerville also announced a £41 million package of support for people struggling with energy costs this winter. These measures include an additional £20 million which will be provided for the Scottish Welfare Fund, to enable councils to provide more vital support to people in crisis this winter.
An additional £20 million will be invested into the Warmer Homes Scotland Scheme, the national fuel poverty scheme which helps people install energy efficiency measures and more efficient heating systems, saving on average around £300 per year in household energy bills.
Meanwhile grant-funding of £1 million will be made available to registered social landlords and third sector partners to fund work to help sustain tenancies and prevent homelessness. This is in response to calls from a coalition of housing and anti-poverty organisations for a shift in spending from crisis intervention to prevention.
https://twitter.com/i/status/1862188516400120274
Ms Somerville said: “The measures I have announced today will go some way to allay the fears of pensioners in Scotland ahead of next winter, but the Scottish Government recognises that more must be done.
“Ahead of next winter I will bring forward regulations to introduce universal Pension Age Winter Heating Payments in winter 2025-26 for Scottish pensioners.
“This universal benefit – providing much needed support not available anywhere else in the UK – will deliver support for all pensioner households as we had always intended to do before the UK Government decision to means-test Winter Fuel Payments cut the funding available to support our new benefit in Scotland this winter by £147 million.
“We will not abandon older people this winter or any winter. We will do our best to make sure no-one has to make a decision between heating and eating, and we will continue to protect pensioners”.
Reacting to yesterday’s announcement by the Scottish Government, Debbie Horne, Scotland Policy and Public Affairs Manager at Independent Age said: “The reintroduction of winter heating support for all pensioners in Scotland from next winter is welcome and will offer some comfort to the 900,000 pensioners who were set to completely lose the previous Winter Fuel Payment.
“Since the decision to restrict the Winter Fuel Payment to only older people on Pension Credit, we’ve seen a surge in the number of older people getting in touch with Independent Age who are worried about heating their homes, and making ends meet, through the winter. Many have told us they are heating only one room, staying in bed all day with a blanket, and cutting back on food to avoid the energy costs associated with cooking.
“With energy prices set to rise again in January, and a staggering 330,000 older households living in fuel poverty in Scotland, it is clear that changing the eligibility of the payment in this way was the wrong decision. It is positive that this has been recognised in Scotland, with the Scottish Government making a payment available to all older people next year, and we hope the UK Government will also reconsider their decision.
“In a compassionate and socially just society, no one should face fuel poverty. We are pleased the Scottish Government has listened to older people, and taken this action today. However, we remain concerned about older people who face this winter without this much needed financial support.
“Going forward, the Scottish Government should continue to monitor the situation and be open to taking further action in future.”
A spokesperson for AGE SCOTLAND said: “Bringing back an energy support payment for all pensioners is very good news and will be a huge relief. It shows the power of this campaign and the relentless efforts from all quarters.
“The decision to remove the universal winter fuel payment by the UK Government, and its impact on pensioners this winter is nothing short of disastrous.
“Over the last few months we have been urging the Scottish Government to bring this back and we are delighted that they have listened to the strong arguments and have taken action.
“It also demonstrates the power of devolution and what Scotland can do when we put our minds to it.”
Energy regulator Ofgem has today (Friday 22 November) announced a 1.2% increase of the energy price cap for the period covering January-March 2025.
The change to the price cap – which sets a maximum rate per unit and standing charge that can be billed to customers for their energy use – will rise by £21 for an average household per year or around £1.75 a month.
For an average household paying by Direct Debit for dual fuel this equates to £1,738 per year. This is 10% (£190) cheaper compared to January-March 2024 (£1,928) and 57.2% (£2,321) less than the energy crisis (January-March 2023).
It comes as analysis by Ofgem shows around 1.5million households switched tariff over the past three months. The regulator is urging customers to take advantage of the rising choice in the market and look for the best deal to help keep their household bills down. By switching, savings of up to £140 are currently available.
Following a call by Ofgem in August for suppliers to offer more choice with low and no-standing charge tariffs, there has been an increase in the number of suppliers offering these kinds of deals. There are currently 8 available that are at least 10% below the level set in the price cap.
However, while these come with a lower standing charge, they do have a higher unit rate. They could benefit customers with lower energy usage but will not work for everyone so consumers should carefully consider what works for them.
Tim Jarvis, director general of markets at Ofgem, said: “While today’s change means the cap has remained relatively stable, we understand that the cost of energy remains a challenge for too many households.
“However, with more tariffs coming into the market, there are ways for customers to bring their bill down so please shop around and look at all the options.
“Our reliance on volatile international markets – which are affected by factors such as events in Russia and the Middle East – means the cost of energy will continue to fluctuate. So it’s more important than ever to stay focused on building a renewable, home-grown energy system to bring costs down and give households stability.
“In the short term though, anyone struggling with bills should speak to their supplier to make sure they’re getting the help they need and look around to make sure they’re on the best, most affordable deal for them.”
The regulator is encouraging customers to consider the way they pay their bills. Around 5 million customers pay by standard credit payments – which means paying for energy after it has been used. But this is much more expensive, particularly over the winter months.
Customers could save £100 by simply switching from standard credit payments to Direct Debit payments or smart PPM, which remains the cheapest way to pay for energy.
The cheapest deal on the market could save a typical dual fuel customer £210 compared to the upcoming price cap level. However, this requires signing up for an additional boiler cover service.
There are other cheaper fixed deals on the market which don’t require additional services that could save customers more than £140 per year compared to the upcoming cap level.
If consumers are worried about paying their bills, they can contact their supplier for support. Ofgem’s rules mean they must work with their customers to agree an affordable payment plan. They may also be able to help by offering more time to pay, access to hardship funds and advice on how to use less energy.
Age Scotland’s Policy Director, Adam Stachura, said: “This latest increase to the energy price cap is yet another blow for older people facing the coldest months without the safety net of the Winter Fuel Payment.
“At a time when many are already feeling under pressure, news that bills are set to rise further still will put those already struggling in an extremely difficult position. They will be very disappointed that there is no end in sight, and no support measures identified for those not claiming or not eligible for Pension Credit.
“Pensioners in Scotland are the most starkly affected by fuel poverty, so government must deliver much more to support them or the numbers in this grim position will spiral further. This another compelling reason for the Scottish Government to bring back the universal entitlement to the Winter Age Pension Heating Payment next winter.
“With Scotland already recording the coldest temperatures in the UK, we are seriously concerned about older people’s health being jeopardised if they are unable to heat their homes.”
Consumer Scotland Head of Energy Kate Morrison said: “Although lower than at the peak of the energy crisis, energy bills are still historically high and will rise further in January.
“One of the legacies of the past two years of high bills has been a growth of energy debt and arrears in the GB domestic market which now exceeds £3.6bn – a record high – and bill increases will impact further on levels of debt
“This will be a challenging winter for consumers, particularly those with higher energy needs including disabled people and those with health conditions.
“There is a need for governments to design and deliver better targeted energy affordability support for consumers, particularly given current levels of debt and ongoing pressure on household budgets.”
FREE POP-UP DROP-IN EVENTS AT WESTER HAILES POST OFFICE
More than 30 per cent of Scots struggling with their energy bills have never asked for help, new research has revealed.
A new poll, commissioned by British Gas as part of its independent charitable trust British Gas Energy Trust (The Trust), has found 42 per cent have difficulty managing their energy bills, but 31 per cent have never sought assistance – whether that is by turning to loved ones or seeking professional advice.
It comes as British Gas and British Gas Energy Trust have partnered with the Post Office and local community-based charities to offer free, drop-in events across the UK this winter.
The pop-up events offer 1-2-1 confidential practical support from trained specialists about budget planning, energy debt advice and energy efficiency measures, as well as help with accessing energy debt write-off grants including The Trust’s Individual and Families Fund, and Energy Support Fund.
The next pop-up events are taking place in Edinburgh and Glasgow on the following dates:
Wester Hails Post Office – 12th,13th,19th, 20th, 26th and 27th of November (between 11am – 2pm each day).
Springburn Way Post Office – 3rd,4th,10 and 11th of December, and 14th, 15th,21st and 22nd January 2025 (between 11am – 2pm each day).
When it came to the reasons why Scots don’t seek support, almost half (40 per cent), thought they wouldn’t qualify, a third (34 per cent) cited stigma or embarrassment and a quarter (26 per cent) said that there’s a lack of information.
A fifth believe there isn’t enough energy advice support out there. And almost a third (31 per cent) are worried about how they are going to keep on top of things this winter.
Abi Robins, Director of Responsible Business at British Gas, said: “We know the colder months can be tough on a lot of people and there isn’t always advice readily available.
“Our British Gas advisors will be on hand to help individuals navigate energy and financial challenges and access the range of support we offer – not only for our customers but also people who use other energy suppliers.
“The pop-ups are just one part of how we are supporting customers this winter. Grants, fund money and energy advice services are available through the Trust – with donations from British Gas topping £200m since 2004 – as well as providing direct support to struggling customers with matched debt repayments and non-repayable credit.”
The study also found rising costs, difficulty managing finances, and fear of disconnection were among the main concerns when it comes to paying energy bills this winter.
When speaking to someone about getting support, 21 per cent would want a face-to-face conversation. But 33 per cent admit they find it difficult to talk about the struggles they face when paying their energy bills.
Of those who have previously got help, 31 per cent used energy provider payment plans, 29 per cent turned to friends or family, 25 per cent used Government schemes, and 21 per cent sought financial advice or counselling.
Over 50 per cent of all respondents think there should be more support programmes to help people managing rising energy costs.
Jessica Taplin, chief executive of British Gas Energy Trust, said: “We know some consumers really want face to face advice, so these pop-ups are just one way we’re helping those already struggling with rising living costs this winter.
“These pop-ups, hosted at post offices across the country, provide free, confidential advice directly to communities to help individuals navigate energy and financial challenges this winter.
“We offer energy debt write-off grants through our Individuals and Families Fund, and Energy Support Fund, both open now, to households facing fuel poverty, among other criteria.
“We’d encourage anyone needing support to come along and find out more at their local pop up.”
Since the partnership between British Gas Energy Trust and the Post Office was established in 2022, there have been 178 in-person pop-ups in 95 locations from Saint Leonards-on-Sea to the Scottish Isles.
Thousands of people have been provided with step-by-step money and energy advice, checking benefits entitlement, and providing energy saving tips as well as follow up appointments for more in depth conversations.
Simon Lambert, Commercial and Operations Director at Post Office, said: “Every week, more than a million energy customers visit our branches to pay bills or top up.
“These pop-ups – held in Edinburgh, Glasgow, Leicester, Leeds, Newport and Stockport – are a fantastic way to connect customers with the additional support they may need this winter.”
Additional support available through British Gas Energy Trust includes the Individuals and Families Fund, which is available to British Gas and non-British Gas customers, with grant payments of up to £1,700 available to households in England, Scotland and Wales. This fund is open to applications now.
Additionally, the British Gas Energy Support Fund is available to British Gas customers only who have debts of £250 to £2,000 on their energy account. This fund opened to applications on 4th November.
