One in five Scots unable to buy essential food items in last fortnight

  • 18 % of Scots were unable to buy essential food items in the past two weeks 
  • One in eight people in Scotland reported buying less food due to shortages 
  • Percentage of Scottish households buying less food has doubled in the last fortnight 

One in five Scots were unable to purchase essential food items in the past two weeks, new research has revealed.  

18 percent of people in Scotland could not buy essential food items – the third-highest percentage of people in the UK who were unable to access essential food. The study also found that almost a quarter of Scots were unable to purchase non-essential food items. 

The research, conducted by delivery management experts Urbantz, used new ONS data on goods shortages to analyze the percentage of people in Scotland who were unable to access essential food between the 22nd of September and the 3rd of October. 

The study found that 12 per cent of people in Scotland bought less food than usual between 22nd of September and 3rd of October as a result of shortages – double the percentage of Scots who purchased less food in the previous fortnight.  

One in four Scottish residents reported that when they went food shopping, items that they needed were not available and they could not find a replacement, while half said that there was less variety of food in the shops than usual.  

On a UK-wide level, one in six people struggled to buy essential food items in the last fortnight, and 15 percent of people couldn’t buy fuel. The North East, Yorkshire and the Humber and the East of England were the areas worst hit by food shortages, with 21 percent of people in those regions unable to buy essential food. 

When it came to fuel shortages, the South East and the East of England were the regions that struggled most. In the South East, 22 percent of people were unable to access fuel – 57 percent higher than the national average. 

A spokesperson for Urbantz, which conducted the data, said: “With the country facing significant delivery of food and other essentials, it’s vital to look at the experiences of families in the UK, and what they have dealt with in the past two weeks when trying to shop for food, medicine, and fuel. 

“The impact of the driver shortage is felt across the entire supply chain, all the way through to the last mile – where consumers are faced with fewer choices at checkout and longer delays on their deliveries due to retailers’ struggles to keep their warehouses stocked”. 

Food shortages by region 

Region % who couldn’t buy essential food in last fortnight 
Scotland 18% 
North West  14% 
North East  21% 
Yorkshire and the Humber 21% 
East Midlands  21% 
West Midlands  12% 
East of England  19% 
London  19% 
South East 17% 
Wales  14% 
South West  18% 

Fuel shortages by region 

Region % who couldn’t buy fuel in last fortnight 
Scotland 6% 
North West  14% 
North East  9% 
Yorkshire and the Humber 14% 
East Midlands  14% 
West Midlands  13% 
East of England  23% 
London  16% 
South East 22% 
South West  19% 
Wales  14% 

All data gathered from the ONS

Vulnerable people struggle to get essentials

Three-quarters of the population have experienced shortages of products when shopping in recent weeks, with vulnerable consumers among those struggling to get hold of essentials, new research from Which? has found.

In a survey of more than 2,000 members of the public on the impact of the coronavirus outbreak carried out between 20th-24th March, three-quarters (76%) reported experiencing shortages of products in supermarkets, shops or online.

A third (34%) said they could not find hand sanitisers while around a quarter could not find toilet rolls (27%) and rice and pasta (25%).

The coronavirus outbreak has also impacted shopping habits, with around a third (32%) saying they have shopped at independent and convenience stores more than usual.

While supermarkets have maintained there is plenty of food available to feed the nation, many stores have struggled to keep their shelves stocked around the clock to meet the sudden increase in demand, while online shopping delivery slots are booked up weeks in advance.

Major retailers have been seeking to address these issues by hiring thousands of extra staff, limiting purchases of some items and prioritising NHS workers and vulnerable customers at certain times, while the government has relaxed competition laws to allow supermarkets to work together on maintaining supplies of essential goods.

The government has also made plans to deliver weekly food parcels to more than a million people who have been identified as medically vulnerable.

Worryingly, in another survey of Which? members carried out in the same time period, thousands said they had experienced food shortages, including reports from some vulnerable customers who said they had struggled to get the products they needed.

One Which? member said they were struggling to get fresh food such as bread, vegetables and milk, particularly as they had been advised to stay indoors due to their age and had been unable to secure an online delivery slot.

Another member from rural Scotland said their local supermarkets, which are nine miles away, were filled with empty shelves. As these stores were relatively small, they had not yet introduced special opening times for older or vulnerable customers but were closing earlier.

Which? found that product shortages were experienced relatively evenly across all regions of the country, suggesting the issue was widespread.

The measures introduced by the supermarkets and the government appear to be having some impact and a number of supermarkets have recently been able to relax some of the restrictions that they put in place. The situation around the country continues to change regularly.

However, more must still be done to ensure effective coordination and clear communication across the country so that people are clear on the best way to access the food they need. This includes people the government has identified as vulnerable as part of its coronavirus guidance, as well as those who may be vulnerable because of their wider circumstances.

The government must also work with the food industry to develop an effective contingency plan to avoid any future disruption to supply chains, as well as addressing these issues of availability and distribution.

Sue Davies, Head of Consumer Protection and Food Policy at Which?, said: “Millions of people have been experiencing product shortages in supermarkets, with all parts of the country affected. While many can adapt their shopping habits, it is particularly concerning that we are hearing from vulnerable consumers who are struggling to get hold of essentials.

“Supermarkets must continue to work with the government to explore innovative solutions that ensure people have access to essential food supplies in the challenging weeks and months ahead.

“With coronavirus restrictions expected to last months, the government must ensure that there is more effective coordination of food supplies and clearer communication. All consumers, but particularly people who are vulnerable, need to have a much clearer route to access the right help and food supplies for their needs.”