CHI in Local Government: Improving Outcomes through Partnership

CHI in Local Government Project brings together key partners to deliver better outcomes for citizens

A new project exploring the use of the Community Health Index (CHI) number in Scottish Local Government has been awarded £590,000 funding from the Scottish Government.

The ‘CHI in Local Government’ project, led by COSLA, the Digital Office for Scottish Local Government, and Public Health Scotland, seeks to improve information sharing across health, social work, and social care services.

The Community Health Index (CHI) System, which has underpinned NHS Scotland’s digital infrastructure for over 40 years, provides a unique patient number used across the health service. It supports everything from immunisation and screening programmes to primary and secondary care delivery.

The CHI In Local Government project aims to use the CHI number to improve the quality of the data services hold, allow services across health, social work, and social care to better match data, and ultimately deliver better outcomes for our citizens.

Accessing health, social work, and social care services all too often requires people to repeat their information. Using the CHI number as a common identifier across health, social work, and social care will reduce this duplication and improve integration of services. To deliver the highest standard of care, it is essential that our workforce have access to the right information at the right time.

The aims of the CHI in Local Government project align clearly with the ambitions set out in the joint COSLA and Scottish Government Digital strategy, Care in the Digital Age, and Data strategy, Greater Access, Better Insight, Improved Outcomes.

Both strategies emphasise the importance of robust information governance and seamless data sharing across health and social care.

Councillor Paul Kelly, COSLA Health and Social Care Spokesperson, said: “I am delighted that the CHI in Local Government project has received funding to progress to the Discovery phase.

“By using CHI more widely across our Councils we can improve data matching and, crucially, reduce the amount of times people accessing our services have to repeat their information.

“I look forward to continuing to champion this work as it progresses and ultimately delivers better outcomes for our citizens.”


Tom Arthur, Minister for Social Care and Mental Wellbeing, said: “In line with the priorities recently set out in the Health and Social Care Service Renewal Framework, I am pleased to support this project.

“Using CHI numbers in social care means people will get a better level of service. By allowing information to be shared safely and confidentially between professionals, we can reduce duplication of work, and the time staff have to spend on administrative tasks.

“It will further embed the integration of health and social care and help in preparations for the health and social care online app, launching in Lanarkshire later this year.”

Martyn Wallace, Chief Digital Officer, Digital Office for Scottish Local Government, said: “I am thrilled with this significant investment as we continue to work closely with our public sector partners to enhance our digital services for citizens.

“By utilising the Community Health Index (CHI), we will streamline access to services, reduce the need for individuals to repeat their information, and ensure timely delivery of care.

“This initiative will also promote better integration of health and social care services, support other collaborative digital projects like the new Health & Social Care App, and ultimately improve outcomes for our citizens.”

Scott Heald, Director of Data and Digital Innovation, Public Health Scotland said: “Our vision at Public Health Scotland (PHS) is focused on ensuring communities can flourish across Scotland.

“We bring together data and intelligence to shape decisions affecting health and care. This work to adopt the Community Health Index (CHI) in Scottish Local Government will make a huge contribution towards how we can work with partners to maximise the benefits of digital and data in ways that will empower individuals and communities.

“PHS already collects and analyses data from across the domains of health and social care, much of which Is sourced directly from Local Government systems.

“The opportunity to integrate the CHI into those underlying systems will lead to faster, more efficient, and accurate production of whole-system data on health and social care services and provide insights on outcomes for individuals across Scotland.”

Better information recording for care homes

A new web-based tool, commissioned by the Scottish Government, will allow care homes to monitor coronavirus (COVID-19) trends and identify risks quicker.

The Turas Care Management tool will launch today and will allow all private and public sector care homes across the country to record in one place information including COVID-19 infection rates, demand on services and staff testing.

This will mean care home managers, health and social care organisations and the Scottish Government can monitor trends, identify risks and take early action both during the current pandemic and in the future.

The care management tool, developed by the Scottish Government in collaboration with the Care Inspectorate, Scottish Care and NHS Education Scotland (NES), will provide:

*a clearer national picture of conditions in care homes

*earlier warning of emerging trends and issues, allowing earlier interventions

*easier reporting to free up care home resources

The tool is for care home management use and only identified staff will be able to access the information.

Health Secretary Jeane Freeman said: “The health, safety and wellbeing of care home residents both during the current pandemic and in the future is critically important.

“This new web-based tool allows care homes to store information in one central place, whereas before they were required to report in different formats and through many channels, which tied up resources and made trend-spotting more difficult.

“Importantly, this means care home managers, health and social care organisations and the government will now be able to identify risks earlier and quickly take action during the current pandemic and in the future.”

Care Inspectorate Chief Executive Peter Macleod said: “The care sector has worked tirelessly under the most challenging circumstances to care for some of the most vulnerable people in Scotland during the pandemic.

“This new approach to gathering data and information will help us to better understand what support the sector needs to ensure that people experiencing care are supported in the best possible way in the future.”

The Turas Care Management tool was commissioned by Scottish Government and has been developed in partnership with the care home sector for the care home sector.

The tool will support care homes to review their data over time, demonstrate the safety and quality of the services they provide and facilitate escalation of key concerns to the Health and Social Care Partnership and Care Inspectorate when issues arise and support is required.

Key national partners who have worked in collaboration with Scottish Government to develop this tool include: members of the Clinical and Professional Advisory Group for Care Homes, the Care Inspectorate, Scottish Care and NHS Education for Scotland (NES) who developed the interactive web based tool.

NHS Education for Scotland Chief Executive Stewart Irvine said: “As we all know, care homes have been among the hardest-hit areas of this pandemic. Our digital team has produced this resource to help reduce the burden on care homes and help residents and staff.

“We hope it’s a useful contribution to the ongoing support of this important area.” 

Scottish Care’s Transforming Workforce Lead Jacqui Neil said: “This will provide a long awaited national strategic approach to recording and responding to the pressures on our care homes in real time.

“It also offers a real opportunity to achieve quality improvements and safe practice through collaborative working moving forward.”

Lights, camera, DATA!

Calling all budding Steven Spielbergs, Kathryn Bigelows or Peter Jacksons, Netflix fans, and promising BBC Data Scientists! A national competition to design a film or tv series based on data has been launched at DATAFEST 2019 – the UK’s first ever two-week festival of data innovation in Scotland. Continue reading Lights, camera, DATA!

Poll on the proposed development of Edinburgh Academicals Rugby Ground

The planning application for the redevelopment of the Edinburgh Academicals Rugby Ground in Raeburn Place has now been submitted to the City Council. You can view the plans and illustrations either online via the Edinburgh Council Planning Portal or in person at Stockbridge Library.

We want to know what you think about the plans – do you think they should be approved or not?

[polldaddy poll=6646321]

This poll will be closed at 7:00pm on Thursday the 1st of November, and the results will be used as part of our NENgage session at Stockbridge Library that evening on collecting and using data. More details and free tickets for the event can be found here.

NEN passing three cyberspace milestones!

Some statistical information for all you cyber-geeks out there – the NEN blog will pass three important (for us, anyway!) milestones over the next day or so.

We’re getting very very close to 750 posts, 50,000 all-time views and 250 comments! We think that’s not too bad for a wee community newspaper and it’s nice to be able to shout about it!

The blog was born on 19 January 2011, with a post to introduce the NEN and to welcome readers. There was an understandable silence shortly after that as the NEN’s funding was discontinued, but now – slowly but surely – the figures are creeping up.

Our thanks to you for your contributions and your comments, to our old friends for sticking with us and our new followers who are now beginning to share their stories. Our thanks to you all for helping to keep the blog fresh, interesting, topical and, hopefully, fun to read.

And thanks to our readers, wherever you come from – but a special mention to our loyal friend in Moldova!

Next target? 1000!