Over half of all Childline counselling sessions with children in Scotland were about mental health last year

  • Childline delivered more than 8,000 counselling sessions with children in Scotland last year
  • This included 4,485 counselling sessions with children about their mental and emotional health and wellbeing concerns
  • This World Mental Health Day, the NSPCC is encouraging children to reach out to Childline for support on any issues

Over half (55%) of all counselling sessions delivered to young people in Scotland by the NSPCC’s Childline service last year were about mental health and wellbeing.

Between April 2023 and March 2024, Childline delivered 4,485 counselling sessions to young people in Scotland about mental and emotional health and wellbeing, equating to approximately 12 sessions a day.

When discussing their mental health, some of the top concerns that were raised were anxiety, stress, low mood, depression and loneliness.

To mark World Mental Health Day (Thursday, October 10th), the NSPCC is highlighting these figures to show the scale of children struggling with their mental health and to remind them that Childline is a safe place where they can seek help and support.

An 11-year-old girl from Scotland who contacted Childlinesaid: “I feel so lonely at school, I only really have one friend. What’s harder though is I feel I can’t talk about how much it upsets me.

“My parents seem annoyed or judgemental when I try to talk about my feelings. Speaking to Childline feels like a weight has been lifted.”

It is important for children and young people get help with their mental health at an early stage – through schools or in the local community – rather than waiting until they reach crisis point.

That is why the charity is calling on the Scottish Government to ensure communities have the resources they need to be able to support children’s mental health wherever and whenever they need it. This will require investment in specialist care, counselling in schools and support in community settings.

Any child or young person who is struggling can also contact Childline up to the age of 19 and have a confidential conversation with a counsellor over the phone or online, at any time of the day.

Adeniyi Alade, service head of Childline, who is based at Aberdeen Childline, said“Growing up can be tough at times and our counsellors talk to children and young people every day to support them with their mental health and wellbeing.

“This Mental Health Day we’d like to remind young people that our friendly counsellors are here for them all day, every day, to talk about whatever is worrying them.

“They don’t need to struggle alone. We can help, whether they are feeling anxious, lonely, or depressed.

 “At the NSPCC and Childline we also believe that mental health support should be available in all communities across Scotland and are calling on the Scottish government to implement this to reach every pupil who needs help.”

The Childline website also provides support to young people on the advice pages or resources, such as Art Box, which is a space for children to write or draw about their feelings. Children can also use the service’s Calm Zone, an area of the website with lots of tools and mechanisms to help young people cope.

Drawing or writing can be a helpful way for children to process their emotions, as it can enable them to express themselves and make sense of their situation.

One primary school aged girl from Scotland who contacted Childlinesaid: “I’m so self-conscious of how I look, my personality, what people think about me.

“It makes me feel anxious. I know everyone is different, but I feel different in a bad way. Reading and drawing are my ways to escape.”

With this in mind, Lidl GB in partnership with Crayola is supporting the NSPCC in their mission to be there for every child needing support with their mental health by launching the Crayola Cosmic Creations and Fantastic Fantasy Activity Tube.

The activity tubes – of which £1 per item sold will be donated to Childline – are designed to give children a creative outlet for their emotions using colouring pencils, colouring rolls, foil art posters and stickers, all with vibrant designs.

Charlie Day, CSR Team Manager at Lidl GB, said: “Supporting young people’s mental health matters hugely to our colleagues and customers.

“That’s why at Lidl GB we’re committed to building on the over £9 million we’ve donated to the NSPCC since 2017, however we can.

“We’re delighted to sell activity tubes in Lidl GB stores that provide children with a calming activity and help them to express their feelings.

“Co-created by Crayola and Hunter Price International, the product will raise vital funds for Childline, and with the contact details on-pack, will help ensure young people have somewhere to turn when they’re ready to open up.”

Young people can contact Childline on 0800 1111 or via 1-2-1 chat on: 

www.childline.org.uk.

Childhood Day raises vital funds for NSPCC services as emotional abuse counselling sessions increase

·       Childline has seen a five percent increase in counselling sessions on emotional abuse.

·       Being shouted at or verbally abused accounted for more than half of the sessions (52%)

·       NSPCC believes everyone can play their part in protecting children from abuse and neglect, and calls for the public to get involved in Childhood Day on the 7th of June.

·       Lidl GB has been named as retail sponsor for the third year in a row and is encouraging customers and colleagues to get involved in activities across the country.

Today, the NSPCC is releasing new data which reveals over the last year its Childline service has seen a 5 per cent increase in the number of counselling sessions it has delivered to children across the UK experiencing emotional abuse.

From April 2023 to March 2024 the service’s trained counsellors delivered 2,879 sessions on this issue.

In 52% of sessions, where the main concern was emotional abuse, being shouted at or verbally abused was the top sub concern.

Being criticised, humiliated and called names was the second most common sub concern.

The children’s charity is releasing these figures as it rallies communities to come together to play their part in helping to keep children safe by supporting the charity’s annual Childhood Day on the 7th of June.

Lidl GB has been named as retail sponsor for the event for the third year in a row and is encouraging customers and colleagues to get involved in activities across the country to help raise money.

People can get involved by donating, volunteering at a collection point or taking on the charity’s Childhood Day Mile.

All the funds raised will go towards helping the NSPCC deliver vital services, like Childline which supports children at risk.

Being isolated or ignored, not being allowed to have friends and receiving blame for things they had not done were amongst the main things that children mentioned to the service’s trained counsellors. On average, eight children a day are contacting the service about emotional abuse.

Fundraising activities already planned in Scotland include a beach clean at Broughty Ferry on the 28th of May and bucket collections in Edinburgh Waverley on 30th of May, St Nicholas Street, Aberdeen, on the 31st of May, and Glasgow Central on the 6th of June.

NSPCC fundraisers also hope to capture the generosity of music fans with collections outside Murrayfield on the 8th of June just before Taylor Swift’s concert in Edinburgh and also before a Foo Fighters concert at Hampden Park in Glasgow on the 17th of June.

Fiona Milne, Fundraiser for NSPCC Scotland, said: “The Childhood Mile is a fantastic way to raise money for the NSPCC and help us support children and keep them safe.

“Across Scotland, we will be out in force with our collection buckets, so if you have any spare change please give generously, or if you can give a couple of hours of your time, we would love you to join us.

“Fundraising drives like this are vital in allowing us to continue our work keeping children safe from abuse and neglect.”

A 17-year old from Scotland* told a Childline counsellor: “I live with my dad and most days it’s like treading on eggshells, I don’t know what mood he’ll be in.

“Like, the other day, he shouted at me for no reason, and called me stupid and hopeless. It hurts even more cos none my siblings get treated like this, it’s just me! Physically, I’m safe but mentally I feel like I’m dying inside. I don’t know what to do.”

Another young person that called Childline said: “I love my dad, he does not shout or swear or call me horrible names like mum. I feel way safer at his house, I don’t at mum’s – she’s really scary.

“Just yesterday, she screamed at my sister to ‘shut the F up!’ I honestly want to leave my house and run and run and never look back – but I can’t. What do I do?”

At the NSPCC, we know that emotional abuse can sometimes be difficult to spot as there are not always obvious signs.

Despite this, it is an issue that is impacting many children and young people.

Last year, 99,630 children were identified through Child in Need assessments as experiencing emotional abuse and this was the highest number of assessments for all types of abuse and neglect.

At the NSPCC, we know that over time and without the right support, emotional abuse can have long lasting effects on a child’s social, emotional, and physical health.

That is why it is essential that services like Childline are here for those children who need help and do not know where to turn.

Sir Peter Wanless, NSPCC CEO, said: “Half a million children a year suffer abuse in the UK. That means 7 children in a classroom experience abuse before they turn 18. This can’t go on and it doesn’t have to.

“It’s devastating to hear that contacts to Childline on emotional abuse are on the increase. We must remember that these are not children who are being overly sensitive or dislike being disciplined, they are being psychologically abused by the people who are there to protect them.

“For the past 140 years, the NSPCC has been working tirelessly to prevent abuse, change the law and support children at risk, but the charity knows that strong communities are at the heart of keeping children safe.

“That is why the charity is encouraging everyone to play their part and support Childhood Day. £4 raised could help a Childline counsellor answer a call to a child in need of help.”

Lidl GB is sponsoring the NSPCC’s Childhood Day for a third year as retail sponsor. Lidl GB has been partnered with the NSPCC for 7 years and is currently supporting young people with their mental health by raising money for Childline. Lidl GB will be helping to raise awareness of Childhood Day, as well as holding their own activities with their colleagues and customers across Great Britain to help raise vital funds.

Mark Newbold, Lidl GB Senior CSR Manager, said: “We’re proud to be backing Childhood Day for the third year in a row, rallying our colleagues and customers in support of such a vital cause – protecting young people.

“No child facing abuse or feelings of isolation should ever have to struggle alone. Childline is a lifeline for so many young people, and we hope that through our partnership with the NSPCC and continued support with raising funds, children who need somewhere to turn can get help quickly.”

To find out more on how to get involved in Childhood Day this year including taking part Childhood Day Mile or volunteering at a collection point visit:

 www.nspcc.org.uk/support-us/charity-fundraising/childhood-day/