GP practices and pharmacies open for Easter

Extended opening hours to ensure services available

General practices and community pharmacies will remain open on Good Friday and Easter Monday to help relieve pressure on out-of-hours services this weekend.

GPs will be open to offer treatment for non-coronavirus (COVID-19) related health issues, where it is safe to do so. Community pharmacies have also been requested to remain open where possible to support the wider efforts of the NHS.

Patients with coronavirus (COVID-19) symptoms are asked to check nhsinform.scot/coronavirus first for advice or dial NHS 24 on 111, day or night, if their symptoms worsen or do not improve after seven days.

Health Secretary Jeane Freeman said: “I want to thank all health and social care staff for their continuing extraordinary efforts as we face this pandemic.

“Given ongoing demand on our NHS, I have taken the unusual step of asking GP practices and community pharmacies to remain open on Good Friday and Easter Monday – but only if it is safe to do so.

“Working with the Scottish GP Committee of BMA Scotland, the Scottish Government has agreed an additional £15 million to help GP practices meet the costs of responding to COVID-19.

“Part of this will help to cover the cost of remaining open on Good Friday and Easter Monday and the remainder will help to meet other costs being faced by practices during this difficult time. I have also been clear that the Scottish Government will meet any additional costs incurred by community pharmacies to remain open on these bank holidays.

“As always – if you have a critical medical emergency, whether related to coronavirus or not, phone 999.”

NHS Inform’s coronavirus webpage is still the fastest way for people to get the latest health advice and information.

Stay at home this Easter

People across Scotland have helped greatly in tackling coronavirus (COVID-19) by observing restrictions, most importantly to stay at home.

Ahead of the Easter weekend, the Scottish Government’s National Clinical Director Jason Leitch has asked people to continue to help, while looking after their physical and mental health.

People should only travel for essential reasons such as buying groceries, healthcare, caring responsibilities or essential work.

And he said people should find ways to stay mentally and physically active by walking, running or cycling outdoors once a day for up to an hour close to home or by exercising indoors.

Professor Leitch said: “The best ways of slowing down the spread of coronavirus is staying at home, social distancing and hand washing so I must thank everyone for all they have been doing so far to keep safe and comply with these stringent measures.

“The social distancing guidance has been tough and has seen us all having to adapt to new ways of keeping in touch with friends and family, which is why now more than every it is important for people to exercise and keep mentally and physically active.

“But we need to use common sense. Please exercise at home and, if you are going out for a daily walk, run or cycle, stay at least two metres away from people you don’t live with.

“Do not be tempted to go for a drive for leisure. This is about going for a short walk locally, a run or a short bike ride, not spending time on your favourite sport or hobby.

“If you travel further afield, there is a risk you might come into contact with other people, whether you plan to or not, so please keep this to an absolute minimum. Only use your car to get somewhere if it is unavoidable and please remember that even in these circumstances journeys must be kept short.”

Douglas Cairns, Transport Scotland Operator Manager, said: “We know this is not how people would want to be spending their Easter break, but it’s vital that we all play our part in these difficult times by following the guidance and keeping any travel to essential journeys only.

“Transport operators have cut back their services to focus on providing support to key workers. The only other reasons you should be travelling are to pick up essential supplies, for healthcare or to carry out caring responsibilities.

“You should only be using your car if really need to. The advice is clear so please don’t go for leisure drives even if the weather is good. We must stay at home to help protect the NHS, our families and save lives.”

Stay at home this Easter to protect the NHS and save lives is also the latest message to the public from the UK government in a new campaign to fight coronavirus.

The campaign has been developed to meet the additional pressures of the long Easter weekend where many people typically spend time with family or friends. New organic and paid-for content will be rolled out across social media, print and outside the home.

The new campaign reinforces the importance of staying at home over Easter, and only leaving your house to buy essentials, to do one form of exercise a day, to travel into work, but only where you cannot work from home, and for any medical or social care need. If you need to leave your home for these reasons, you should be minimising time spent outside of the house and ensuring you are two metres away from anyone outside of your household. You should not be visiting friends or family during the long weekend.

A Government spokesperson said: “We understand that people will want to spend time with their friends and families this Easter, and we recognise that we are asking the public to make sacrifices in the fight against this disease.

“Everyone has a role to play in this, and the best way we can protect our loved ones is by staying away this Easter.

“We are at a crucial moment in preventing further transmission of coronavirus, and so it is vital that we continue following the government’s guidance to stay at home, protect the NHS, and save lives.”

An update from Sainsbury’s Chief Executive Mike Coupe

I wrote to you last week to update you on how we are supporting elderly and vulnerable customers with access to groceries online. I wanted to share some progress we have made on this over the past few days.

When I wrote last, we had offered 450,000 elderly and vulnerable customers priority booking to online delivery. At the end of last week we received the government database, which includes details of all the people in England who have registered with the government to say that they are vulnerable and need help getting a food shop.

Since then we have been able to match almost 150,000 additional customers against our database. We have already contacted almost 30,000 of those and so we are now contacting almost 120,000 additional customers to offer them a priority delivery slot.

We are waiting for the databases for Scotland, Wales and Northern Ireland and will contact vulnerable customers in those areas as soon as we are able.

We know many elderly and vulnerable people who need to self-isolate are relying on the kindness of family, friends and local communities to shop on their behalf and we encourage this.

You wrote to tell me that product limits were a barrier to being able to shop for other people. We understand that it can be difficult to buy what you need and shop for someone else with the 3 item product limit.

We have now lifted buying restrictions on thousands of products and hope that this will help more of you to shop for others. I also want to reassure you that stock levels are now much better right across the store.

We are keeping limits on the most popular items for now, including pasta, UHT milk, antibacterial products and some tinned and frozen foods. But you can now feel confident in shopping in our stores at any time of day and being able to find most of what you need.

To help people shop for others easily, we will be introducing a new volunteer gift card and online voucher in the next week or two. I will share more information on this soon.

Many of you have also written to me to tell me about food banks and community groups near you that are struggling in this crisis. We know from our ongoing support of food banks that this is a particularly tough time for them right across the country.

To help with this, we have donated £3 million to Fareshare, who will use that money to distribute donated food to the people who need it the most.

We are also partnering with Comic Relief and the BBC on The Big Night In which aims to raise money for people impacted by COVID 19. We’ll be sharing more information on this in stores and online.

Best wishes

Mike

Voiceover artists say: Keep Talking

Over 70 male, female and child voiceover artists have donated their voices to a specially-made radio commercial to encourage listeners to ‘keep talking’ whilst the UK is in lockdown.

“Voiceovers United” is a project created, written and produced by Voiceover Artist and award-winning Radio Commercial Producer, John Calvert. The message encourages listeners to ‘stay at home, protect the NHS, stay safe… And Keep Talking.”

John Calvert said: “Voiceovers often spend hours and hours cooped up in a small booth or room.  Most of us in the trade are perfectly used to that. But for those who aren’t so used to isolation, the long lonely lockdown could have adverse effects on mental health. We all know talking is a great way to get things off your chest and who better to promote this than voiceovers?”

Some of the UK’s leading voiceover artists have joined the project. These include X Factor voice Peter Dickson; ‘Voice of the Balls’ Alan Dedicoat; film trailer voice Redd Pepper; Big Brother Voiceover Marcus Bentley; Flash Gordon, Blackadder and Star Wars character actor Brian Blessed and many more familiar voices from the world of TV, radio, film, advertising, gaming, animation and automation. Everyone who participated, including voiceover agents, animation companies and music publishers gave their services for free.

The voiceovers were sent a script and recorded the lines in their own studios. The audio was then sent back to the studio at Airforce Radio Commercial Production in Wiltshire and seamlessly mixed together.

John Calvert added: “So many leading voices uniting for something like this has never been done before, and the response to the initiative was far beyond anything I expected.

“What we have ended up with is a very powerful, yet entertaining message. I hope everyone will feel reassurance from hearing the message, share it with others and … Keep Talking.”

Voiceover Artist Emma Clarke (voice of ‘mind the gap’ and ‘Avalon’ in the Hollywood blockbuster feature film ‘Passengers’) said: “During this unprecedented period, we’re all alone together.

“I love the idea of lone voices coming together to create a whole in this gorgeous piece of audio. It reflects what’s happening in the world – that we all have to play our part as individuals to help the whole world.

“Everyone I speak to is feeling the same – tired, scared, overwhelmed, angry, powerless… and also joyful, connected, needed, loved, hopeful. We’re all feeling the same vulnerabilities. There’s something very powerful in that shared experience and for me, that’s what this piece of audio is about.”

The Voiceovers United project is inviting radio stations across the UK to broadcast the commercial at any time they see fit. It is available to download for free on Soundcloud.

80 second version: https://soundcloud.com/airforce-co-uk/voiceovers-united-keep-talking-final-80

60 second version: https://soundcloud.com/airforce-co-uk/voiceovers-united-keep-talking-final-60

30 second version:  https://soundcloud.com/airforce-co-uk/voiceovers-united-keep-talking-30

Top tips to keep your hands in good health

NHS Greater Glasgow and Clyde’s Dermatology team has issued some top tips for the public to keep their hands healthy in response to COVID-19.

With people washing their hands more than they ever have before, many of us will experience symptoms of dermatitis, manifesting in dry, chapped, itchy and swollen skin on our hands which can be very painful.

However, following some basic and practical advice can go a long way to ensuring we are able to keep hands clean – in line with national guidance – while also maintaining good hand health along the way.

Here’s some top tips for following guidance, treating dermatitis and mitigating the chances of it occurring:

  • Wash hands regularly with soap, paying attention to areas between the fingers and around the nails, for 20 seconds. Rinse and dry thoroughly.
  • Apply moisturisers after drying your hands. These should be fragrance-free. Use a greasier moisturiser at bedtime under cotton gloves (or socks) if hands are particularly chapped.
  • Avoid any wet work if your skin is very dry or splitting.
  • Try to wear gloves for household chores.
  • Avoid unnecessary tasks that add extra stress to the hands eg. use of bleach, painting and decorating, gardening, car washing etc.
  • Mild topical steroids can be purchased over the counter from community pharmacies and can be useful if skin itchy or inflamed. Use twice a day for a week whilst adhering to good hand care rules.

Con Gillespie, lead nurse for Dermatology at NHS Greater Glasgow and Clyde said: “While it’s crucial for us all to be washing our hands more often, as a result, many of us will also have experienced symptoms of dermatitis such as dry, itchy skin, rashes and swelling.

“This change occurs due to skin being irritated by cleaning products such hand sanitiser and soap, and even water. It can be quite painful if untreated so following these basic but effective tips will help minimise any irritation, and help your keep your hands healthy throughout COVID-19.”

Charity provides Emergency Supply Packs to Sick Kids’ Hospital

An Edinburgh children’s charity is providing emergency supply packs to support children and families in hospital through the COVID-19 pandemic. 

 Edinburgh Children’s Hospital Charity (ECHC) – which supports the Royal Hospital for Sick Children – has launched an emergency appeal to help families having to cope with the impact of the outbreak on top of the distress of having a sick or injured child.  

The free emergency packs contain non-perishable food products and essential items including nappies, toilet roll, tinned soup, beans and tea bags so parents and carers do not have the additional stress of shopping for their families while their child is in hospital.  

As well as emergency parcels, ECHC is working hard to continue to provide its services to the RHSC during the pandemic. The charity’s hospital shop is staying open to fuel NHS staff over the coming weeks; it has launched a telephone support service to give advice and assurance to families; play specialists continue to provide smiles and distraction while the ward playrooms are closed; and it is continuing to provide parent accommodation so families can stay close to their children during lockdown.  

Roslyn Neely, CEO of ECHC, said: “The safety of children, families and NHS staff is our immediate priority. These are unprecedented times for all of us and, just like at home, things are different at the ‘Sick Kids’. Children and families are anxious as the pandemic progresses. 

 “Right now, people may be feeling scared, stressed, isolated from family and friends or worrying how they will keep themselves and their family fed and occupied. Now imagine if you also had a child in hospital. 

“The incredible NHS staff are working round the clock to make sure every child gets exceptional care throughout the crisis and we at ECHC are doing everything we can to help to reduce fear and isolation and to comfort and support families when they need it most.   

“This is why we have launched our COVID-19 Emergency Appeal as we urgently need donations to continue to do this. Times are difficult for all of us, but if anyone would still like to give, donations could provide a family with a much-needed food pack, fund a special play session at a child’s bedside or pay for a mum and dad to stay in our parent accommodation and be close to their child at the toughest of times.”  

A donation of £10 could fund an emergency supply pack for one family, £15 could fund a special bedside play or creative session and £50 could pay for parents and carers to stay in ECHC’s parent accommodation for one week. 

Donations can be made online at https://echcharity.org/support-us/covid-19-appeal 

Police issue email scam warning

We’re aware of an email scam going around which appears as if from the Government and NHS, asking for charitable donations to help fund their efforts.

Criminals will use any opportunity they can to defraud the public out of money, often impersonating professional and legitimate organisations.

  • Don’t allow yourself to be pressured into donating money, and never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram.
  • Be sceptical if you receive an email, text or WhatsApp in relation to #Coronavirus, and never click on any attachments or links.
  • Never provide personal data such as your full name, address and date of birth – scammers can use this information to steal your identity.

Further information on dealing with scams and fraud is available from Trading Standards Scotland and Citizens Advice Scotland or visit: http://ow.ly/G5yg50yQ4qu

#COVID19
#ShutOutScammers

MPs want to hear experiences of people claiming benefits

Westminster’s Work and Pensions Committee wants to hear about how coronavirus is affecting people who rely on the benefits system as part of its new inquiry into the DWP’s response to the virus outbreak. 

The Committee is interested in finding out about the experiences of people who are having to claim benefits for the first time, the experiences of people who were already claiming benefits, and the experiences of people who need support but find they can’t claim any benefits.

The Committee has also published a letter from the Permanent Secretary at the DWP responding to several questions about the Universal Credit application process and how the Department is dealing with the unprecedented increase in applications. The letter reveals that nearly a million new claims were made between 16 March and 3 April this year.

Rt Hon Stephen Timms MP, Chair of the Work and Pensions Committee, said: “The DWP’s front line staff are making a herculean effort to deal with the unprecedented numbers of new claims for Universal Credit, and we thank them for everything they’re doing at such a difficult time.

“I know they will be focused on making sure that people who need money urgently get their payments as quickly as possible. But it is disappointing that the Permanent Secretary can’t tell us what proportion of people who’ve asked for an Advance payment have had one, or tell us anything about the delays that people are facing on DWP’s phonelines.

“So we can better understand the issues faced by people who rely on the benefits system, we’d like to hear from people about their experiences getting the support they need. We are keen to hear about any specific problems claiming benefits and also more generally about whether people are getting enough money to support themselves and their families during these immensely difficult days.”

Some of the questions the Committee is interested in are:  
  • How well is the Universal Credit system working for the unprecedented numbers of new claimants?
  • Has there been any improvement in the significant delays that new UC claimants were experiencing in the second half of March?
  • How quickly are people who ask for Advance payments of Universal Credit receiving their payments?
  • What lessons can be learned from the changes that have been made to the processes for verifying the identity of UC claimants? Are there any particular changes that should stay in place after the outbreak ends?
  • How effective have DWP’s communications with the public been during this period?
  • How do the needs of people claiming UC for the first time now differ from the needs of groups who’ve claimed UC in the past? How well is Universal Credit working for these new groups of people?
  • Are there any indications of how well the UC system will work for these claimants as they move into work in the short- to medium-term?
  • How well is the benefits system working for self-employed people who aren’t able to access the Government’s Self-employment Income Support Scheme? Is there a case for temporarily suspending the capital limits in UC during this period?
  • How easy is it for people to understand what they’re entitled to claim? For example:
  1. Is it clear enough how the benefits system interacts with other forms of Government support during this period, such as the Coronavirus Job Retention Scheme?
  2. Is it clear enough how public health guidance interacts with the benefits system?
  • How is the assessment process for Employment Support Allowance working? Have there been any difficulties with obtaining medical evidence to support claims?
  • What impact has the outbreak had on people who were waiting for a Mandatory Reconsideration of a decision, or who were going through the appeals process?
  • Have people who were already claiming benefits when the outbreak began seen any changes to the support they receive from DWP?
  • Are people who are claiming benefits receiving enough money to cover their basic living costs during this period?
  • Are there groups of people who need support but aren’t able to access it through the benefits system? What should DWP be doing to support those people?
  • Are support organisations and charities able to access the resources they need from DWP to support vulnerable people? What more could DWP be doing to facilitate that support?

GET INVOLVED

If you’re someone with personal experience of the benefits system, you might prefer to complete our short survey. The deadline is Wednesday 15 April.

If you’re responding on behalf of an organisation, or you’re an individual who wants to send us a longer written submission, you can send us your evidence here.

You don’t need to answer all of the questions below, and you can tell us anything relevant, even if it isn’t covered by these questions. The deadline for sending your views is 11am on Thursday 16 April.

University produces face masks for frontline health workers

Edinburgh Napier is rushing out scores of specially-designed visors to protect health workers on the Covid-19 frontline.

Workshop technician Colin Malcolm began churning out the face shields using a laser cutter at the Merchiston campus just hours after hearing about nurses trying to make their own from cotton before going on shift.

The masks – strips of polypropylene sheet plastic fastened to a clear acetate visor– are now being delivered to nurses and care workers who run the risk of infection every time they turn up for work.

The quick turnaround production line was set up on Monday after Ruth Cochrane, Enterprise Lead for the School of Arts and Creative Industries, heard from a relative who works as a community nurse in Ayrshire that she had been trying to make her own surgical mask from fabric.

Ruth also saw a social media post about design technology staff at Edinburgh Academy manufacturing face shields to donate to the NHS, and began discussions with Colin about how the University could modify the school’s design to produce a protective mask on our own workshop equipment.

Two large sheets of plastic, a laser cutter and a rivet gun were enough to inspire Colin’s own version of the design

After getting the go-ahead from University managers to be on the premises during the lockdown period, Colin made 20 of the protective masks during an initial session on Monday and hopes to have produced more than 100 by the weekend.

Ruth said: “The design is rudimentary and the masks are reasonably disposable but they will work as a stop-gap measure until official supply lines get going and I don’t think there will be a shortage of people to deliver them to.

“I have given a batch to a community nursing team, and the efforts of Edinburgh Academy have led to requests from nurses, care homes and hospices.

“We are in a situation where nurses are trying to make surgical masks in their own home, so we can certainly use our skills to create a better solution. Even if it only made one nurse safer at work for one day then it would have been worth having a go.”

Colin said: “At a time of national crisis many people are going the extra mile to make life a little bit more comfortable for others, so we are pleased to be able to use our skills and resources to bring a measure of protection to those who are working so hard in healthcare settings.”

Chancellor announces £30 million boost for Scottish charities

The Scottish Secretary has welcomed a Covid-19 charity funding boost from the UK Government.

Commenting on the funding package for charities announced yesterday by the Chancellor, Scottish Secretary Alister Jack said: Volunteers up and down the country do a tremendous amount to support the most vulnerable in our society. That support has never been more important than in these difficult times.

“The UK Government has set out a generous funding package for charities, which means an extra £30 million for the Scottish Government. I hope they will use that to support the incredible army of volunteers working so hard across Scotland to support those in need.

“The UK Government will also match fund the money raised by the BBC’s ambitious Big Night In, which will raise funds for good causes right across the UK.

“Today’s extra UK Government allocation to the Scottish Government is in addition to the £2.7 billion we have already allocated to it to fight Covid-19. And it is on top of the £330 billion of UK Government-backed loans to support businesses and households across the UK through these challenging times.”

The Chancellor announced £750 million to support for the charity sector in response to coronavirus:

Good afternoon.

I’m joined today by Steve Powis, Medical Director of the NHS, and Angela Mclean, Deputy Government Chief Scientific Adviser.

Let me start by reminding everyone about our step-by-step action plan to defeat coronavirus.

At every step of this process, we have followed the latest scientific and medical advice.

Our goal is to slow the spread of the virus and protect the ability of the NHS to cope.

We’ve taken unprecedented action to increase NHS capacity, with more beds, more staff and more equipment on the front line.

And we have told people to stay at home, so that we can protect lives and protect the NHS.

Today’s daily figures show that:

232,708 people in the UK have now been tested for coronavirus

60,734 people have tested positive, an increase of 5,492 cases since yesterday

19,438 people have been admitted to hospital

and sadly, of those in hospital, 7,097 have now died – an increase of 938 fatalities since yesterday

Our thoughts are with the families and friends of those who have passed away.

People I’m sure will also want an update on the Prime Minister’s health. Heis receiving excellent care from the NHS team at St Thomas’s.

The latest from the hospital is that the Prime Minister remains in intensive care, where his condition is improving.

I can also tell you that he has been sitting up in bed and engaging positively with the clinical team.

The Prime Minister is not only my colleague, my boss but my friend; my thoughts are with him and his family.

The news about the PM reminds us how indiscriminate this disease is.

Nearly everyone in the country will know someone who has been affected – friends, family, neighbours, colleagues.

This is a terrible virus that respects no boundaries of status or geography or vocation.

But we are not facing it alone.

We are all taking part in a collective national effort to protect the vulnerable and each other, to secure our public services, and to save lives.

This endeavour is underpinned by an important, simple idea – that we depend on each other.

When you need it, when you fall on hard times, we will all, as one society, be there for you.

To take care of you, until you are, once again, ready to take care of yourself and others.

This idea has been central to all of our efforts to support people and businesses during this crisis.

We promised to do whatever it takes, and I am striving every day to keep that promise.

But when I say that we all depend on each other, I don’t just mean the relationship between individuals, businesses and the state.

One of our greatest strengths as a country is our civil society.

The local charities who provide so much compassion, care and community to the most vulnerable in our country.

You have not been forgotten.

British people, businesses and foundations are already doing their part to support our charity sector.

And today, we in government will do our part, as we build on our plan for the economy with a plan to support our social fabric.

There are nearly 170,000 charities in this country; and the truth is that we will not be able to match every pound of funding they would have received this year.

Charities can already use many of our existing schemes to support people and protect their staff.

All charities are eligible for the job retention scheme, and in line with medical advice, and just like any other employer…

…the right answer for many charities will be to furlough their employees..

But some charities are on the front line of fighting the coronavirus, and others provide critical services and support to vulnerable people and communities.

For them, shutting up shop at this moment would be to contravene their very purpose; their entire reason to exist.

Those charities have never been more needed than they are now; and they’ve never faced such a sudden fall in their funding.

So today I am announcing £750 million of funding for the charity sector.

£370 million of that funding will support small, local charities working with vulnerable people.

We all know who they are; those small charities in our villages, our market towns, in pockets of our cities…

…the unsung heroes looking after the vulnerable and holding together our social fabric.

In England, this support will be provided through organisations like the National Lottery Communities Fund.

And we will allocate £60 million of this funding through the Barnett formula to Scotland, Wales and Northern Ireland.

The UK government will also provide £360 million directly to charities providing essential services and supporting vulnerable people, as we battle the coronavirus.

Up to £200 million of those grants will support hospices…

…with the rest going to organisations like St Johns’ Ambulance and the Citizens Advice Bureau…

…as well as charities supporting vulnerable children, victims of domestic abuse, or disabled people.

And last night the BBC announced their Big Night In charity appeal on April 23rd…

…and today I can confirm that the government will match pound for pound whatever the public decides to donate…

…starting with at least £20 million to the National Emergencies Trust appeal.

Two short weeks ago I spoke of the need for kindness, decency and the sort of neighbourliness that is at the heart of these charitable and community efforts.

The normally invisible connections between us have, in recent weeks, become more apparent.

For most of us, we spend our lives oblivious to these connections, these bonds, and how our behaviours, however small, can have a dramatic effect on others.

But these bonds are not invisible for our local charities.

For the volunteer keeping victims of domestic violence safe.

For the outreach worker helping a rough sleeper find a bed.

Or for the support worker manning the phones to help stave off the heart wrenching loneliness so many of our elderly relatives and friends will be experiencing right now.

These connections might be hard to see, but they are there, and they are strengthened by our compassion for others.

Charities embody this like no other organisation.

And their lesson is that the simplest acts have the potential to change lives.

At this time, when many are hurting and tired and confined, we need the gentleness of charities in our lives.

It gives us hope.

It makes us stronger.

And it reminds us: we depend on each other.

Thank you.

After taking questions, the Chancellor concluded:

Today was about supporting charities, who are a critical part of the social fabric of this country.

It builds on the economic plan we’ve already announced:

To protect people’s health and economic security, by supporting public services like our NHS, backing business, and protecting people’s jobs and incomes.

And I would conclude by saying this:

Our economic plan, and the plan for charities I have announced today, are built on one simple idea: that we depend on each other.

Thank you.