More lost pets to return home as microchipping system reformed

Reforms will help reunite thousands of lost or stolen animals every year and deter pet theft

Lost or stolen pets will be reunited with their owners more quickly under reforms to the pet microchipping system announced today (29 March).

With over nine million pet dogs and nine million pet cats in England, it is devasting for owners when they are lost or stolen. Microchipping is the most effective and quickest way of identifying pets, with microchipped dogs more than twice as likely to be reunited with their owner.

Reforms set out today will help reunite stray pets by making microchip records easier to access, improving the accuracy of microchip information, and standardising database operator processes.

The new measures will help deter pet theft by creating more opportunities for suspicious activity to be flagged. This will include requiring database operators to provide a field indicating whether the pet has been reported as ‘missing’, strengthening the process for transferring keepership of a pet by ensuring the current keeper has 28 days to object, and preventing the creation of duplicate records.

The changes also include the creation of a central portal that approved users – including vets, local authorities, and police – can use to search microchip records rather than having to contact separate databases individually, which can delay the time taken for pets to be returned home.

Animal Welfare Minister Lord Douglas Miller said: ““Pets are treasured members of the family so it can be devasting for owners when they are lost or stolen.

“These vital reforms will simplify the microchipping system to make it quicker for vets, local authorities and police to access important information when they need it, helping to safeguard pets from theft and increase the likelihood of lost pets being returned home.” 

Michael Webb, Battersea’s Head of Policy & Public Affairs, said: “Battersea is incredibly pleased with these reforms to the microchipping system, which will improve services for owners, enforcers and rescues alike.

“We see dogs and cats arrive at our centres every day with out-of-date microchips, or sadly no microchip at all, making it near impossible for our staff to reunite people with their pets.

“These reforms, which we have been calling for for some time, will not only help rescues like Battersea reunite more pets in less time, but also hopefully better protect dogs and cats from theft.

“With only several weeks to go until the law requires millions of cats to be microchipped, it is vital that the country’s microchipping system is as effective and robust possible and we will continue to work with Defra and other organisations to ensure that this is the case.”

RSPCA Chief Executive Chris Sherwood said: “Microchipping our pets is so important and provides reassurance and security, should they go missing, that they’ll be able to be identified and returned home quickly.

“A centralised portal with more accurate records will ensure that animals who end up with vets, local authorities and charities, like the RSPCA, can be traced back to their owners as quickly as possible, minimising the stress and anxiety they may feel being away from everything they know.”

British Veterinary Association President Anna Judson said: “Microchipping is a vital tool for vets working to identify lost pets and to successfully reunite them with their owners. The British Veterinary Association has been pressing for action to address issues with the current database system, which have been a source of ongoing frustration.

“These new measures are a positive step forwards and the new portal should help vet teams to check multiple databases quickly, identify and reunite cats and dogs with their owners and provide prompt treatment where needed.”

Today’s announcement follows a government consultation on the issue in which over 96% of respondents expressed support for the measures, and progresses an Action Plan for Animal Welfare pledge and key recommendations from the Pet Theft Taskforce. 

It also builds upon wider work to make it easier for lost, stray, or stolen pets to be returned home safely, including making it compulsory to microchip all pet cats in England by 10 June 2024. 

Westminster is also clamping down on pet theft by taking forward key recommendations from the Pet Theft Task Force, and have recently confirmed Government support for the Pet Abduction Bill.

These commitments are part of a wider Government effort to build on our existing world-leading animal welfare standards. 

Since publishing the Action Plan for Animal Welfare in 2021, Westminster has brought in new laws to recognise animal sentience, introduced tougher penalties for animal cruelty offences; announced an extension of the ivory ban to cover other ivory bearing species; supported legislation to ban glue traps, the import of detached shark fins and measures to ban the advertising and offering for sale of low welfare activities abroad.

2 in 5 drivers break the rules while travelling with their furry friends

CarStore and Battersea announce partnership to empower dog-owning customers to find the right car for them

With many set to take their pooches away with them this summer, new research of 2,000 dog owners has revealed more than two thirds of drivers (68%)* aren’t aware of the current rules surrounding car travel with dogs.

To mark the launch of CarStore’s partnership with leading animal welfare charity, Battersea, a new study suggests that over half (52%) of us are happiest while out driving with our dogs – yappy days! What’s more, 42% proclaim to treasure them as part of the family, so it’s troubling to find that despite this, 2 in 5 drivers are unknowingly breaking the rules when out travelling with their dogs.

While 1 in 5 (20%) don’t have a designated zone for their pooch, only half (54%) keep their dog restrained while out travelling and just 5% are aware of the severity of the repercussions of driving without due care and attention can entail (up to £5,000 and nine points on your driving licence), it’s clear there is a lot of confusion surrounding the rules of the road when out driving with our four-legged friends.

As one of the first used car brands in the UK to partner with a national animal charity, CarStore is delivering on its commitment to flex to the needs of contemporary car-seekers via the partnership.

Battersea will be hosting training sessions for CarStore Personal Advisors, educating them on how to manage experience centre visits from dog-owning customers and create a more dog friendly environment.

Personal Advisors will also be informed about the legal requirements surrounding car travel with dogs, and the equipment available to meet these requirements. Alongside this training, CarStore and Battersea will co-create useful advice and content to help improve customer understanding of the rules and requirements for travelling with their furry friends.

Kim Costello, Chief Marketing Officer at CarStore, said: “We know there has been a huge surge in pet ownership over the past 12-18 months and as a result, a likely need for individuals and families to purchase a new car to accommodate their new furry friends.

“This new alliance between CarStore and Battersea aims to help as many of the nation’s dog owners as possible find the right car for them.

“Specially trained by Battersea experts, our Personal Advisors will be equipped to support dog-owning customers with the car-buying process. Whether they’re looking for a car to accommodate a large German Shepherd, or something smaller to seat a Cockapoo and a small carrier, our Personal Advisors will be on hand to support and help customers find their perfect car.

The survey suggested that many do not believe their car is currently practical for travelling with a dog, with almost half (49%) wishing they could do more to dog proof it. However, 10% confirmed they do not know where to source correct and accurate guidance, with many admitting to checking social media (18%) or forums online (18%) rather than reputable sources.

Rob Bays, Canine Behaviour and Training Manager at Battersea, said“We’re excited to be partnering with CarStore to further help dog owners travel safely and wisely with their pets.

“With the good weather returning, many families may be looking to travel with their dogs during their staycations and Battersea wants to ensure dog owners have the right knowledge before embarking on a car journey with their pets. 

“When in the car with your dog, it’s important that they are comfortable in their environment to reduce stress and anxiety, so familiarising your pet with your vehicle before embarking on a long journey will help them get used to travelling. 

“It’s also important to ensure they are suitably restrained so they cannot distract you while you’re driving or injure you, or themselves, if you need to stop suddenly. A seat belt harness, pet carrier, pet crate or guard are all suitable ways to travel safely with your pet.”

CarStore offers customers a combined approach when it comes to buying, selling, and purchasing a used vehicle, blending digital and physical locations to give customers the flexibility and freedom to approach the process in a way that works best for their lifestyle. CarStore’s impartial Personal Advisors provide expert advice and empower customers to make informed decisions that are right for them.

Visit the website to find out more about the partnership and access the content hub: 

https://www.carstore.com/about/battersea/

For tips on how to get your dog used to travelling in a vehicle, visit Battersea’s website for useful advice, videos and downloadable guides: 

https://www.battersea.org.uk/pet-advice/dog-advice/getting-your-dog-used-car-travel

For more information on the rules around travelling with pets in a vehicle visit:

https://www.highwaycodeuk.co.uk/rules-about-animals-other-animals.html

HOW TO KEEP DOGS COOL WHEN TRAVELLING DURING THE NEXT HEATWAVE

  • Parts of the UK are set for a second heatwave in the coming weeks, with temperatures set to reach 28C
  • Dogs are at increased risk of developing heat-related illnesses and start to suffer in just a few minutes
  • Battersea and CarStore have shared the key watchouts and guidance for looking after your dog in these hot temperatures 

With temperatures set to soar again next week, reaching 28C or higher in some areas, it’s important for pet owners to know exactly what to do to keep their dogs safe when travelling in these balmy temperatures.

Looking after beloved pooches is all about planning ahead and being prepared. The aim is to keep them healthy, happy, and hydrated, to reduce the risk of the dog suffering from heatstroke – a genuine threat on a hot summer’s day.

To help drivers stay on top of things whilst out travelling this summer, CarStore have joined forces with Battersea to share their top tips for dog-owning drivers:

  1. KEEP THE CAR COOL

If possible, put the air conditioning on for a few minutes before you set off on your travels, to allow the car to cool down before your dog gets in. Once on the move, make sure you have the windows open for ventilation and use sunshades on the windows, so your dog isn’t in direct sunlight.

You should also make sure your dog has access to water during the journey. The amount of time it takes for a dog to overheat in a car is much shorter than many people think, especially if your dog is long-haired or has a short snout – in some cases, it could be minutes or less. Many of these dogs have difficulty breathing and these problems are exacerbated in hot weather, even from 20°C.

  1. TAKE CARE ON HOT SURFACES

Lots of surfaces heat up in the sun, such as leather car seats or the tarmac in a car park, and this can be painful for your dog’s paws, causing injuries such as blisters. If in doubt, check for yourself using the palm of your hand. If it feels too hot for you, the chances are your dog will feel the same. Use a towel or dog bed in your car to ensure your dog is not sat directly on a hot seat whilst on the move.

  1. PLAN STOPS ON YOUR JOURNEY

If you’re travelling for any kind of significant distance, make sure you take a route that has enough places to stop, so not only can the human passengers take a break, but your dog/s can stretch their legs, go to the toilet, rehydrate, and have a cooling treat too. We would recommend setting off earlier in the morning or later in the evening when it’s cooler and there is less traffic, if possible.

  1. NEVER LEAVE YOUR DOG ALONE IN THE CAR

Cars can get very warm, very quickly, and this can be deadly for your dog.  Even if your car is parked in the shade with the windows open, dogs can become distressed and uncomfortable, and develop heatstroke very quickly. Make sure you always have a plan so your dog isn’t left alone in the car or any other enclosed spaces. If you see a dog in a hot car, dial 999.

  1. LOOK OUT FOR HEATSTROKE

When your dog gets too hot and can’t reduce their body temperature they are at risk of developing heatstroke, which can be fatal. The signs to look out for include: 

  • Heavy panting
  • Glazed eyes
  • A rapid pulse
  • Excessive drooling
  • Lack of coordination, or confusion
  • Vomiting or diarrhoea
  • Loss of consciousness

If you notice any of these signs in your dog, you need to act fast. Immediately take them to a cool, shaded area and ring your nearest vet clinic.

Once in the shade, lay them down on a towel soaked in cold water and let them drink small amounts of cool water. Never place them directly into ice cold water or give them too much to drink as they may go into shock. Try to keep cooling them down while you take them to the vets.

Wherever you’re heading, we wish you and your dog a summer full of safe and cool car journeys.

For more tips on how to keep your dog cool in summer, visit the CarStore site, or for pet advice, the Pet Advice section on the Battersea Cats and Dogs Home website is full of expert information.