Our latest Annual Report shows we helped resolve over 9 in 10 individual dispute cases and settle 93% of collective disputes.
Early intervention can help prevent issues from escalating.
Acas’s services performed well during the financial year 2025 to 2026. This was despite rising demand.
We met or exceeded most of our key targets, supporting employers and workers in a changing employment landscape.
Our expenditure was £72.4 million.
Key achievements included:
- handling over 150,000 individual conciliation cases, with the majority of cases resolved before reaching an employment tribunal
- handling 400 collective disputes, with 93% resolved or progressed towards settlement
- supporting employers and workers in 584,000 calls to the Acas helpline
- 18.5 million sessions on the Acas website as users accessed advice and guidance
- delivering over 1,650 training sessions
Read more: http://acas.org.uk/annualreport
