If you’re looking for health advice this Hogmanay, please read this important information: 
The 111 service is very busy today with almost 5000 calls already. This may mean a longer wait than usual for calls to be answered. Some mobile providers disconnect calls due to network capacity demand.
Here’s what you can do to help yourself, save time and help us care for those in the most need first.
If your call is related to medicines please visit https://nhs24.info/accessing-medicines
Whether it is prescribed or non-prescribed medication, our guide to accessing medication can save you time. You might not need to call 111.
If you need general advice about seasonal ailments remember we have a lot of information on NHS inform, including a range of symptom checkers which you can use to help you decide what to do next: https://nhs24.info/symptom-checkers
The NHS 24 Online app also has handy health advice and can help you source your nearest open healthcare services, including pharmacies. The app is free to download on both iOS and Android devices. https://nhs24.info/NHS-24-Online
By using NHS resources wisely, we can keep well and get the care we need quickly, safely and as close to home as possible.
Find out more about how to access the #RightCareRightPlace:
https://nhs24.info/RightCareRightPlace
If you are using a mobile phone to call please switch to WiFi calling and ensure your device is charged. This should help to prevent your call being disconnected by a network provider.
NHS 24’s staff are working exceptionally hard to answer as many calls as we can, quickly and safely. Please be patient and we will answer. If you can try the above options first, it could save you time. We want to help you get the right care, in the right place. 
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