Over the last year, there have been over 308 physical and verbal assaults on the Scottish Ambulance Service’s staff by members of the public, new data from the Service has revealed.
Data from November 2021 to November 2022 shows that there has been 160 physical and 148 verbal attacks on our staff, including crews and those who work in our control rooms.
As the Service faces sustained pressure over the busy winter period, it’s urging the public to be respectful of staff when they call 999 or when crews arrive in their homes.
Pauline Howie, Chief Executive of the Scottish Ambulance Service said: “The number of serious assaults our crews have experienced over the last year is extremely concerning. As we head towards Hogmanay, where there is a general increase in alcohol consumption, it’s more important than ever to raise awareness of this issue.
“Our staff have been working incredibly hard over the last couple of years, and they should be able to do their job safety, without fear of assault when treating patients, or when handling calls. Sadly, we’ve seen incidents occur in other parts of the NHS and against our police and fire colleagues too. We provide support to staff to report incidents to Police Scotland, so that they can take the matter further, but violence, whether physical or verbal, has a lasting effect.”
The Service has a range of measures in place to help protect staff, such as training in managing aggression and assessing risk. If crews have experienced violence in a particular area or at an address, then this will be flagged up and taken into consideration as to whether our crews need to attend with back-up from Police Scotland.
HOGMANAY is always a popular night for gathering, and after a couple of years of scaled back celebrations, this year’s NYE is expected to be a big one.
If you’re having a night in and choosing to host a party, it’s important to ensure electrical safety is upheld, even when you’re caught up in the festivities of the evening. Research carried out by NICEIC concluded that 42% of homeowners pay more attention to aesthetics over safety. People are easily preoccupied with planning the event, and can be focused on how everything looks, but NICEIC is putting safety back at the top of the agenda.
Paul Collins, Head of Technical Services at NICEIC, advises: “When decorating for your New Year’s party, its crucial to check any decorative lights for damage and ensure that you don’t hang additional festoons from fairy lights.
“Many decorations are highly flammable and attaching them to your lights is a fire hazard. Also, be mindful to not overload any socket-outlets or extension leads when hooking up sound systems or maybe that extra wine cooler.
“If you’re hosting the festivities in your garden, take care that any outside socket-outlets are RCD protected for safety. An RCD (residual current device) works by switching off the flow of electricity should something go wrong. In addition, any electricals used should be suitable for outdoor use and avoid trailing wires through windows and doors.
“Finally, make sure lights are turned off when you’re out, or asleep, to avoid them over-heating and to save on your energy bills. New Year’s Eve is supposed to be a night to celebrate and we don’t want your evening (or potentially your home) ruined by an unsafe home.”
For more information or to search for a NICEIC certified business in your area, visit niceic.com.
Do you ever wonder what kind of information your favourite online shops collect about you? It’s probably a lot more than you think!
Cyber security experts at VPNOverview have analysed the privacy policies of some of the biggest online retailers in the UK to establish which sites compromise your privacy the most.
Despite the ease of shopping from the comfort of your home, online shopping comes with its own hazards, and your online privacy is always at risk. It turns out that when you press the checkout button, it’s not just money that is taken from you; online shops save everything from your phone number and location to your date of birth and bank details.
Detailed below are the top five companies that collect the most data from their customers*:
Overall, Amazon was found to be the site with the most points of data collected. The online retailer giant took a staggeringly high £23.19 billion of revenue in 2021 in the UK alone. But that’s not the only valuable thing they took from their customers: Amazon’s website collects 60 different pieces of personal information. This ranges from the basics of name, address, and phone number to Alexa voice recordings, your friend’s emails, and even your credit history information from credit bureaus.
2. AO: Trade your personal information for tech
For those who are looking to give home and tech gifts this year, AO’s sales might be on your radar already — but AO has its eyes on you, too. The site is responsible for collecting 38 elements of your private information, earning it a second place on the list.
The data collected ranges from expected info like your name and address to your preferences, the size of your family, and how affluent you are. You’re not alone if you’re wondering why AO needs all of this information. Does the company really need to know your gender and marital status to send you your orders? We sincerely doubt it.
3. John Lewis: From social media handles to your ID
If you’re planning on ordering homeware, fashion, and electricals online, you may be heading to John Lewis’ website. We found that this luxury retailer took the third-largest amount of data from its visitors, collecting 31 elements, including your social media handle, clothing size, and identification documents.
In some cases, it makes sense for the company to be aware of this kind of information. Their privacy policy mentions that your social media username will be known to them if you interact with the company through those platforms. However, they actively store and use this information to tailor your shopping experience — in other words, to hopefully get you to spend more money.
4. Currys: Share your financial position with Currys
The homeware appliance and technology online shop collected 29 pieces of information from their customers, the most notable being subscription services and your financial position. They even collect the date and time of texts and calls you receive on their network and your location at the time they take place.
Although Currys comes in at number 4 on our list, some of the details they might be gathering about you are particularly alarming. Not even Amazon asks you for data about your current job or financial status. This information might seem trivial but imagine how uncomfortable you’d feel if the person behind the counter asked you how much you earn before handing you your change.
5. ASOS: Data collection — but make it fashion
For those of you heading to ASOS this winter, be wary. This clothing retailer is another top contender for collecting the most data on its customers. It ends up closing our top five with 20 kinds of personal data.
The research found that the clothing site collects basic information and records your body shape and size, screen name, saved items, and past purchases.
Tips to Keep Your Data Secure While Online Shopping
If you don’t want these big corporations to gather so much information about you, you can take some easy steps to minimise the amount of data that websites collect on you. Here are the three most effective steps:
Disable and delete third-party cookies: Next time you go online shopping, don’t click “allow all cookies” without a second thought. If you do, you give these websites permission to track you. Third-party cookies are used to track your activity between sites, so they can create a scarily accurate profile on who you are and what you like. If you can, disable these third-party cookies (along with other unnecessary trackers) and delete the existing ones from your browser.
Think twice before you share personal details: Many platforms allow you to create your own profile with a profile picture, date of birth, checkout details, and a variety of other facts about your life. Before you fill this in, always consider whether the website actually needs that information for the service they offer. If you have the option, don’t fill out these details and leave them blank instead.
Use a VPN: Some people might advise using your browser’s incognito mode to stay anonymous online, but this doesn’t work. “Private mode” isn’t enough if you don’t want your data to be saved anywhere. Instead, consider getting a VPN (Virtual Private Network). A VPN encrypts your information and hides your IP address, meaning that websites won’t be able to read your location and other bits of personal information as easily.
In short, if you want to stay safe while online shopping, you need to watch your cookies, think critically, and use the right technology.
This will give you excellent protection against big corporations and their data collection schemes.
A representative from VPNOverview commented on the study: “Online shoppers must be careful when navigating these sites and making purchases online. Although some of the information being collected is essential to the site’s functionality, having your financial status or the number of family members you have to be shared with faceless corporations can be rather alarming.In most cases, customers have no idea where that information could end up or how it could be used.
“If you’re looking for a VPN to try, we recommend Surfshark. This VPN provider is relatively cheap and works well on desktops, smartphones, and countless other devices.
“Moreover, Surfshark might even enable you to get better deals and escape price discrimination. If you’re interested, you can always check out the Surfshark website.”
VPNOverview are a dedicated team of cybersecurity and privacy professionals offering guidance on these topics in the most accessible way possible.
Edinburgh locals encouraged to join the conversation on land reform
THE SECOND instalment of a popular free online webinar series has returned to coach people across Scotland on how to make the most of opportunities with the land and buildings around them.
After the first instalment was a major success, the 45-minute, informal lunchtime sessions will explore topics such as what Common Good land is and how it is managed. Other topics including rural housing and vacant and derelict land will also be covered.
The series will run fortnightly on Wednesdays from 18 January to 29 March and will share knowledge with attendees on how they can get involved in local land use decision-making to make a positive change.
Emma Cooper, Head of Land Rights and Responsibilities at the Scottish Land Commission, said: “The positive feedback from the first series of sessions highlighted how eager people across Scotland are to learn about and engage in discussions about the land around them and the role they can play in it.
“It’s crucial that we provide individuals with the tools and knowledge around land rights and responsibilities to ensure they know how to make a positive difference.
“As we look to do that, our ‘Land @ Lunch’ series aims to share ideas, allow people to join in on discussions, stimulate action and signpost people to useful tools and support a range of land reform topics.”
The Scottish Land Commission’s webinars aim to offer people the knowledge and tools to understand how Scottish land is used and manged and allow participants to engage in conversation relating to topical issues at the heart of Scotland’s land. The webinars are free, open to everyone, and informal, so participants are invited to take part whether they are at home or at work.
The Scottish Land Commission’s Land Right and Responsibilities Protocols set out practical advice on how land owners, land managers, and communities can work together to make better and fairer decisions about land use.
The Scottish Land Commission provides advice and recommendations for law and policy as well as leadership for change in culture and practice, working to create a Scotland where everybody can benefit from the ownership and use of the nation’s land and buildings.
To find out more information about the Land @ Lunch webinar series and to book your place, visit: landcommission.gov.scot/events.
To find out more about information about the Scottish Land Commission, visit: landcommission.gov.scot.
The founder of Fair Fuel UK has called for a new consumer price regulatory body to ensure fairness for motorists at the petrol pumps.
Howard Cox says his Pump Watch initiative has “huge backing” and that he will be sending a letter to Jeremy Hunt signed by 25 MPs.
Speaking to GB News, transport campaigner Mr Cox said: “I’ve been saying for the last four or five years that we’ve been ripped off in the fuel supply chain. “There’s definitely opportunistic profiteering going on. It’s further up the fuel supply chain where it’s happening.
“It’s not the independent retailers, as most of them are actually tied to very, very strict contracts with wholesalers. It’s the wholesalers and oil refineries and the big oil companies. I’m afraid they are basically fleecing every driver.
On whether supermarkets were “missing a trick” by not reducing their prices at the pumps, he continued: “Yes, they are. Around 50% of fuel dispensed comes through supermarkets. Yet for some reason we are not seeing any reductions, and I think it must be because they’re not making so much profit on their other core areas of their business.
We used to see supermarkets give you something off per litre if you put say 50 quids worth of shopping through their outlets, but that sort of a deal seems to have disappeared.
“Now you’re seeing how independent retailers are actually cheaper than supermarkets at the moment. And it’s even worse because supermarkets buy direct from the refinery. They don’t buy through the wholesalers. So they’re making huge profits on drivers.”
Issuing a direct plea to the Government he added: “We’re still the highest taxed drivers in the world. That’s why we’re calling for a body called Pump Watch. There’ll be a letter going to Jeremy Hunt signed by 25 MPs asking for a body to actually get some transparency and fairness at the pumps.
“And the other thing we’re calling on is for the Chancellor and for Rishi Sunak to come clean and say there’s no planned increase in fuel duty in March. Because at the moment, they’re just playing these ‘will they, won’t they’ games. They seem to be enjoying upsetting drivers and upsetting businesses that need to plan for the next three to four months.”
Minister urges those eligible to apply for support with the cost of living
Scottish households have saved more than £3 billion in council tax since the Council Tax Reduction (CTR) scheme was introduced almost ten years ago.
The latest figures published by the Scottish Government show 456,790 recipients received CTR in October 2022, meaning around one-in-five households were benefiting from the scheme.
People on low incomes are eligible for CTR if they live in Scotland – there is no equivalent benefit in England where most councils require each household to contribute a minimum amount of council tax, irrespective of ability to do so.
People who receive CTR save on average £750 a year and become eligible for up to 35% off their water and waste charges.
Public Finance Minister Tom Arthur said: “The Council Tax Reduction scheme celebrates its tenth anniversary in April 2023 and these latest figures show the scale of support it has provided to people in Scotland over the last decade.
“The cost of living crisis is disproportionately affecting poorer households and now, more than ever, it is important everyone is aware of the help that is available.
“Some people are also eligible for other council tax discounts or sometimes full exemptions, including students, people with disabilities and carers amongst others.
“I urge people to check their eligibility for council tax reduction and other financial support by visiting our online resources or by contacting their local council.”
People can check whether they are eligible for Council Tax Reduction through mygov.scot or by contacting their local council. Details of other help available including extra financial support or for things like food, heating and electricity can be found on the Scottish Government’s cost of living crisis support website.
FESTIVE ARRANGEMENTS: Clinics will be closed from 24th to 27th December and again from 31st December to 3rd January. Please check individual clinics for additional information before arranging your visit.
Area
Site
Days
Drop-in times
East Lothian
Edington Cottage Hospital
Monday to Friday
Closed from 24th December to 8th January
8.30am – 4.30pm (Closed 10am to 10.30am and again from 12.30pm to 1.30pm)
East Lothian
Haddington Corn Exchange
Monday to Sunday
8.30am – 4.30pm(Closed 12pm – 1pm)
East Lothian
Musselburgh Primary Care Centre
Monday to Friday Closed from 24th December to 8th January
8.05am – 4.50pm (Closed 10am to 10.20am and again from 12.30pm to 1.15pm)
Edinburgh
Fort Kinnaird (SAS Bus – next to Currys)
Monday 19th – Friday 23rd December
9.30am – 4pm
Edinburgh
The Gyle
Monday to Sunday
9.30am – 6.30pm
Edinburgh
Ocean Terminal
Monday to Sunday
9am – 6.30pm
Edinburgh
Waverley Mall
Monday to Sunday
10am – 5.30pm
Midlothian
Gorebridge Leisure Centre
Wednesdays, Thursdays and Fridays
Closed Thursday 22nd December onwards, reopens Wednesday 4th January
The EIS is calling upon the Scottish Government to reverse its decision to delay roll-out of free school meals to all children in Primaries 6 and 7.
The commitment was originally due to be delivered by last August, but a previous decision by the Scottish Government delayed the roll-out. This year’s Scottish Budget, published recently, revealed that the universal roll-out of free school meals for P6 and P7 will now be delayed by a further two years, until 2024.
Commenting, EIS General Secretary Andrea Bradley said, “Delaying the roll-out of free school meals to all primary school children was a shameful decision, which runs contrary to the Scottish Government’s stated commitment to tackling child poverty.
“This is now the second time that the roll-out of this hugely important policy has been delayed, with serious consequences for thousands of children and families across Scotland. It is also extremely disappointing how this change in policy came to light – not announced in Parliament, but obscured within the detail of the budget document itself.
“In a country where more than 1 child in 4 lives in poverty, and with the cost-of-living crisis pushing ever more families into financial difficulty, it is more important than ever that universal free school meals should be a priority.”
Ms Bradley added, “Although a watered-down, means-tested policy is being implemented for P6 and P7, this will miss many young people who will just fail to qualify for a free meal, placing great strain on families already struggling with the soaring cost of living.
“Means-testing of entitlement also does nothing to reduce the stigma families and young people often feel in claiming a free meal, which leads to many young people declining to take a free meal in order to avoid unwanted scrutiny from others or being isolated from friends if they do go to the school canteen for their meal when their friends not entitled to free meals go elsewhere to eat.
“Universal free meals remain the best way to ensure that all young people have access to a healthy and nutritious meal at school, without any stigma being attached. The Scottish Government claims that practical barriers to universal roll-out are the problem. The EIS view is that young people should not be hungry, stigmatised or left out whilst adults dither over dining chairs, tables and cutlery.
“Direct cash payments to cover the cost of food at school could be made as was done during the pandemic when schools were closed.”
The EIS has long called for the roll-out of universal free school meals for all young people. In addition to completing the roll-out to all primary pupils, the EIS believes that all secondary school pupils should also receive free school meals.
General Secretary Andrea Bradley is a long-standing member of the STUC Women’s Committee, which has also been active in the campaign for free school meals to combat the impact of poverty.
BBC secured the Top 6 most watched programmes on Christmas Day, and 7 out of the Top 10 as audiences turned to the BBC across the day for an outstanding range of programmes across drama, comedy and entertainment.
BBC’s Strictly Come Dancing was the most popular show on Christmas Day with 5.4 million viewers (excluding The King’s Christmas broadcast).
BBC secured the top six most watched programmes, and seven out of the top ten as audiences turned to the BBC across the day for an outstanding range of programmes across drama, comedy and entertainment.
BBC One was the biggest channel of the day and grew its share year on year, commanding over a quarter of all broadcast viewing overall. BBC One was also bigger than the whole SVOD market combined on Christmas Day on TV.
Charlotte Moore, BBC’s Chief Content Officer says: “Winning the Christmas Day ratings caps off an incredible centenary year of world class content on the BBC.
“In a time of so much competition and choice, the BBC continues to be the UK’s entertainment destination on Christmas Day.”
1
The King’s Christmas Broadcast
BBC One
8.1
2
Strictly Come Dancing Christmas Special
BBC One
5.4
3
Michael McIntyre’s Christmas Wheel
BBC One
4.8
4
Call the Midwife
BBC One
4.5
5
Aladdin
BBC One
4.4
6
Ghosts Christmas Special
BBC One
3.9
7
Doc Martin
ITV
3.3
8
EastEnders
BBC One
3.2
9
Coronation Street
ITV
2.8
10
Ant and Dec
ITV
2.7
BBC iPlayer was up 30% YOY in terms of streamed hours, with The King and EastEnders from Christmas Day and The Boy, The Mole, The Fox and The Horse from Christmas Eve the top titles.
‘Sticking our heads in the sand – or using the NHS as a political football to exchange snappy soundbites – will not cut it anymore‘
The number one “quick fix” priority for Scotland’s NHS as we move into 2023 must be the retention of our invaluable healthcare professionals, the chair of BMA Scotland said today (Wednesday, Dec 28th).
Dr Iain Kennedy said any plan for further recruitment, investment in the systems and aspirations of improvement will “fall flat on its face” unless there is a laser like focus on keeping the experienced staff our NHS already has.
Dr Kennedy, who was speaking as he delivered his annual festive message for doctors, added that the need for an open discussion on the NHS is now greater than ever.
His renewed call for a national conversation on the future of the health service comes as BMA Scotland shares more than 100 testimonies from doctors about what working in the NHS is like at the moment and their concerns for what the future holds.
Comments included:
“There have been a number of critical incidents in the last six months involving unsafe staffing levels. The acuity of the workload has increased. Patients are generally getting sicker and more complex, but we have less resources or time to care for them. It’s hard to keep them safe. I wouldn’t want to be an inpatient at the moment, and hope everyone in my family remains well for the foreseeable.”
“It feels unsafe – because it is. It’s not safe for patients, and it’s not safe for staff either. I have gone from being a passionate committed GP to being a shadow of my former working self. I want to leave the profession and I am devastated by this.”
“Things are very bad. Chemotherapy can only be delivered four weeks after seeing a consultant because of a chemotherapy nurse shortage. Radiotherapy preparation scans can only be done two weeks after seeing a consultant because of lack of radiotherapy staff/physicists – and it’s another two or more weeks before radiotherapy can actually be delivered.”
Dr Kennedy said: “The NHS is haemorrhaging crucial staff – staff who we urgently need now more than ever before – and the government must step up to stop it. They can talk as much as they want about recruitment of staff, of investment in the system or of plans for improvement, but every single one will fall flat on its face unless there is a laser like focus on keeping the staff we have.
“That is why the retention of healthcare professionals – keeping them in the service – needs to be the number one priority in terms of the quick fixes to help us just make it through this winter with the NHS in Scotland somehow intact.
“I desperately want to be optimistic and forward looking, to set out some hope for the future – for the medical profession that I am so proud to be a part of, and the Scottish health service that I am equally proud to work in.
“But it’s not easy to find that indication of a brighter future – especially after reading the, frankly, harrowing comments from some of my NHS colleagues about what they are experiencing day in, day out. No one working in the health service would give me any credibility if I gave an upbeat description of the way our NHS will, or can, get better and how the working conditions of those caring for the people of Scotland will miraculously improve.
“All the statistics tell us that it’s a desperate state of affairs. Things are as bad, or worse, than they have ever been. Winter is a meaningless term now – this entire year has been winter.
“But looking beyond the statistics, looking at the people behind the statistics, the picture being painted is even more grim and concerning. The experiences my colleagues have shared speak louder than anything I could say, and anything any official stats could imply.
“We face crises across workload, workforce, working conditions, pay and pensions – all of these are hitting efforts to retain doctors, which we are already short of across both primary and secondary care. Hospitals have too many vacancies – indeed the current vacancy rate for consultants alone is 14.32% – and GP practices are falling over, with the Scottish Government not even close to being on target to deliver their promised 800 additional GPs by 2027.
“In the face of everything else pay and pensions are – incredibly – fairly quick fix issues. The government can make a decision to improve pay for NHS workers. And the UK Government can finally once and for all sort out the pension taxation issues that penalise senior doctors across primary and secondary care and force them to cut hours or face massive and unexpected bills.
“These two things will make a difference in staff retention – junior doctors will feel more valued and be more likely to stay in the NHS instead of looking to move abroad where they will be paid more and have a better work life balance.
“Senior doctors will be less likely to reduce their hours and more likely to work waiting list initiatives if they know they won’t receive a huge tax bill for doing so. We are beyond crisis point now – urgent action is needed to save our NHS and that simply must focus on investing in the workforce.
“Looking beyond that, of course we need to finally get a proper long-term workforce plan in place. But even more fundamentally we need, as a whole society, to grasp the nettle, face up to hard truths that have been brushed under the carpet for too long, and have a proper grown up, depoliticised national conversation about the future of the NHS in Scotland.
“Sticking our heads in the sand – or using the NHS as a political football to exchange snappy soundbites – will not cut it anymore.
“It’s clear we need to reflect on what we ask of our NHS and the levels of funding we, as a country, are prepared to provide to meet those asks, and to ensure the health service stays true to its founding principles and remains free at the point of delivery. The current approach of pushing insufficient resources harder and harder, then blaming staff when standards fall has failed and is failing patients every single day. I know doctors across Scotland are suffering moral injury as a result.
“Let’s stop putting healthcare workers in the impossible and insidious position of having to constantly be apologising and being the bearer of bad news.
“We need politicians on all sides to be brave and act – by bringing us together and finally actually properly talking about a plan for a future NHS we can all confidently get behind. And a better NHS will be better not just for Scotland’s doctors, but for the many people who rely on it for care.”
