Council outlines level four service plans

The Council has outlined its revised service arrangements ahead of the city entering level four of the Scottish Government’s COVID restrictions framework.

Short-term plans have been drawn up in light of new rules, which come into effect at 00.01 on 26 December, and these will be reviewed in the New Year and in line with any future revisions by the Scottish Government.

Many Council services will continue as normal – waste services will be delivered in line with Christmas arrangements and household waste and recycling centres will remain open, as will parks.

Changes will include the suspension of library services and the reduction of Council house repairs and shared repairs surveys to essential work only. The City Art Centre will close and community centres will be limited to essential services, such as emergency shelter and providing meals for the homeless.

Schools will remain closed until 18 January, in line with Scottish Government guidance, with remote learning to start on 11 January. 

Full details of all service changes are available on the Council website and further information on level four restrictions can be found on the Scottish Government’s website.

Council Leader Adam McVey said: “We know how difficult the tightening of restrictions over Christmas will be for people. This has been an extremely challenging year for everyone – individuals, families, communities and businesses – and the prospect of not being able to see family or loved ones as much as expected, or to reopen businesses after Christmas Day, will be another huge challenge for us to get through.

“The stricter guidance shows how dangerous the situation still is and this Christmas we can’t afford to let our guard down. It’s essential that we listen to the advice of public health experts if we are to minimise the impact of COVID, and that means sticking to the guidance. This will be a festive period like no other, but there is light at the end of the tunnel, and together we can look forward to a brighter 2021.

“I’d like to wish people a very Merry Christmas, and to thank you for your sacrifices and working so hard to adhere to restrictions throughout 2020.”

Depute Leader Cammy Day said: “Christmas can be hard for many people at the best of times, so this year will be particularly tough as we face the threat of COVID and increased restrictions into the start of January at least.

“I want to reassure the public that we’re doing everything we can to make this period as easy as possible and will be working hard to support those in need while keeping Council services running smoothly. I would encourage people to check the Coronavirus pages on our website for any changes or updates.

“If we work together to follow guidance, staying within our local authority area, reducing contact with others and observing physical distancing and hygiene advice if we do form a bubble, I know we can enjoy a safe, peaceful Christmas Day, with minimum impact on the health of our city.”

On 19 December, the First Minister announced that protections against COVID would be significantly strengthened from Boxing Day to prevent the spread of a new, highly contagious strain of the virus.

Level four restrictions include the closure of non-essential retail and hospitality and a ban on travel out of the area, unless it is for essential reasons.

The planned easing of restrictions around Christmas has also been limited to Christmas Day with a maximum of eight people from three households allowed to meet. However, people are encouraged to celebrate the festive period at home in their own household and meet with others outdoors.

Season’s greetings

This year has been a difficult year, because we all miss our usual means of support, the comfort of gathering with friends and family, Shattering of plans, and not being part of our traditions, etc.

Challenging times often make people reflect on the importance of the people in their lives and the gratitude for those who helped them get through the year.

As 2020 comes to a close, I would like to send you a heartfelt Thank you for all your support in 2020, which we know has been a challenging year.

Our best wishes to you and your family for health and happiness in the coming year.

Thank you.

Kind Regards

Puneet Dwivedi

Heart Research UK Healthy tip – Get moving this Christmas!

After sitting down to enjoy Christmas dinner, many of us head straight to the sofa to spend the remainder of Christmas Day watching TV, playing board games, snacking or taking a nap.

It is estimated that the average person in the UK consumes two to three times their recommended calorie intake on Christmas day, so why not get off the sofa, get moving and burn off some extra calories this Christmas?

Get on your bike
In 2020, there was an increase in bicycle sales. If you own a bike, why not get out for a Christmas Day cycle and make the most of the roads being quieter than usual. If your kids got bikes for Christmas, why not join them for a cycle around your local area.

Walk the dog
Dog ownership increased in 2020. If you own a dog, try not to miss out on your usual walk on Christmas Day. If you normally do two walks, try to stick to the plan and don’t skip one of them. You could increase the distance of your walk to burn off a few extra calories on Christmas Day. 


Dance the day away
Dance floors may have been out of bounds in 2020, due to COVID-19, but don’t let this stop you from getting your groove on! Why not put on your favourite tunes and dance around the kitchen as you prepare Christmas dinner. You could put your favourite 2020 music videos on and get your household dancing in the living room after dinner.

SFRS worker asks communities to reach out

Scottish Fire and Rescue Service worker has spoken of the plight of an elderly woman forced to live in her kitchen to stay warm – as she underlines the need to look out for the vulnerable this Christmas.

Louise Dalton is member of the Service’s dedicated Community Action Team, tasked with providing free Home Fire Safety Visits and advice to some of Scotland’s most vulnerable and isolated people. 

And she is urging communities to get in contact if they know of a relative, friend or neighbour who may be in need of assistance. Louise said: “I don’t think people truly understand the effect of social isolation.

“I will never, ever forget an elderly woman who was living near Glasgow city centre; she had limited mobility and had moved everything into her kitchen.  

“Her bed was in there; she spent all day sitting on a wooden dining chair and had a small electric heater because her gas had been shut off. She had a small portable stove that she made dinner on and at night she crawled over the table to get into her bed. 

“She had no one: no friends or family, no one to make sure she was eating, bathing, or staying warm. 

“It was a horrible situation for anyone to be living in, but there were also massive fire risks there and we supported her to start getting the help she needed from ourselves and our partners.”

During Lockdown, Louise has been working from home as part of a multi-agency helpline team which includes staff from SFRS and Glasgow City Council. 

They have made more than 11,000 calls to vulnerable people across Glasgow to help ensure they continue to get the support they need, including vital medical prescriptions. 

She has also been part of a nationwide partnership between SFRS and the SPFL Trust, delivering thousands of Christmas hampers to isolated and vulnerable people under the Festive Friends campaign launched by the trust earlier this month.

Louise believes communities can also play their part by calling 0800 0731 999 to signpost the SFRS to any other vulnerable people, on their behalf and with their permission, who may be vulnerable to fire or other risks – anywhere in Scotland.

She said: “Social isolation, fuel poverty, mental health issues can all affect anyone of any age and background so it’s been great that we’ve been able to keep working together but we still can’t reach everyone. 

“That’s why we’re asking people to help us – help us make sure no-one is alone this Christmas and that they get the long-term support that they need to stay safe.” 

SEPA responding to significant cyber attack

The Scottish Environment Protection Agency (SEPA) confirmed that it is responding to a significant cyber attack affecting its contact centre and internal systems.

Whilst core regulatory, monitoring, flood forecasting and warning services continue, communication into and across the organisation is significantly impacted.

David Pirie, Executive Director, said: “At one minute past midnight on Christmas Eve, SEPA systems were subject to a significant and ongoing cyber-attack. The attack is impacting our contact centre, internal systems, processes and internal communications.

“We immediately enacted our robust business continuity arrangements, with our core regulatory, monitoring, flood forecasting and warning services adapting and continuing to operate.

“Our Emergency Management Team is working with Scottish Government, Police Scotland and the National Cyber Security Centre to respond to what appears to be complex and sophisticated criminality.

“Whilst we continue to liaise closely with resilience partners, we’re asking for those who wish to contact us right now  to do so through our social media channels on Facebook and Twitter (@ScottishEPA).”

Further updates will be provided at sepa.org.uk as more information becomes available.

Whilst we work hard to understand and resolve the issues, the public can:

  • Report urgent pollution via facebook and twitter (@ScottishEPA) or call 07917 883 455
  • Check latest flooding information at floodline.sepa.org.uk

A Christmas like no other

You will hardly credit what I am going to tell you: but thousands of our men will be writing home today telling the same strange and wonderful story. Listen.

Last night as I sat in my little dugout, writing, my chum came bursting in upon me with: ‘Bob! Hark at ‘em!’ And I listened. From the German trenches came the sound of music and singing. My chum continued: ‘They’ve got Christmas trees all along the top of their trenches! Never saw such a sight!’

I got up to investigate. Climbing the parapet, I saw a sight which I shall remember to my dying day. Right along the whole of the line were hung paper lanterns and illuminations of every description, many of them in such positions as to suggest that they were hung upon Christmas trees.

And as I stood in wonder a rousing song came over to us; at first the words were indistinguishable , then, as the song was repeated again and again, we realized that we were listening to ‘The Watch on the Rhine.’ Our boys answered with a cheer, while a neighbouring regiment sang lustily the National Anthem.

Some were for shooting the lights away, but almost at the first shot there came a shout in really good English, ‘Stop shooting!’ Then began a series of answering shouts from trench to trench. It was incredible. ‘Hallo! Hallo! You English we wish to speak.’

And everyone began to speak at once. Some were rational, others the reverse of complimentary. Eventually some sort of order obtained, and lo! A party of our men got out from the trenches and invited the Germans to meet them halfway and talk.

And there in the searchlight they stood, Englishman and German, chatting and smoking cigarettes together midway between the lines. A rousing cheer went up from friend and foe alike.

The group was too far away from me to hear what was being said, but presently we heard a cheery ‘Good Night. A Merry Christmas and a Happy New Year to you all’, with which the parties returned to their respective trenches.

After this we remained the whole night through, singing with the enemy song for song.

Sergeant A Lovell, 3 Rifle Brigade
Christmas Day 1914

WISHING ALL NEN READERS A HAPPY, PEACEFUL AND SAFE CHRISTMAS