Month: May 2020

Scottish Government issues sector guidance for easing lockdown

Support to return to work safely

New guidance has been published for retailers and manufacturers to consider how people can safely return to work, with updated guidance for construction to publish later this week.

The documents, which are among the first for a number of specific sectors, have been developed in consultation with business, trades unions and regulators. It will provide advice on essential equipment and services needed to create the conditions for safer workplaces.

Companies are expected to undertake a robust risk management approach that has been developed and maintained through joint working with employees. This will offer assurances to workers when the time is right to return to work.

Working to the phased approach in the route map on easing lockdown published last week, it details the steps required for businesses, acknowledging that some will face more complications when reopening than others, while also considering the impact on employees.

Economy Secretary Fiona Hyslop said: “Many businesses have been adapting to new ways of working with a significant proportion of staff working from home.

“While many people will continue with this, there are areas where it is not possible. We are listening to how businesses have made changes and in discussion with them to see how these changes can be safely applied to allow reopening.

“We’ve been working in partnership with industry, trades unions and regulators in around 14 sectors and will publish more sector-specific guidance over the next few weeks.

“However, I want to be clear that the journey doesn’t end once the guidance is published. This is just the starting point and these documents will continually evolve, where required, based on public health evidence and feedback from industry and trade unions.

“Guidance on its own, will not create safe working environments. We continue to work closely with the key enforcement agencies – the Health and Safety Executive, local authorities and Police Scotland – to ensure a joined up approach to the enforcement and monitoring of workplace public health measures.

“We are already supporting businesses through our unique package of support totalling £2.38 billion which reflects the specific needs of our economy. Our recovery will be an opportunity to renew our economy and build our resilience and future prosperity.”

Coronavirus (COVID-19): manufacturing sector guidance

Coronavirus (COVID-19): retail sector guidance

Coronavirus (COVID-19): guidance for customers

COVID-19: Scotland’s route map for transitioning through and out of the crisis

Coronavirus (COVID-19): safer work places statement – Joint statement by the Scottish Government, Police Scotland, Health and Safety Executive and local authorities on safe workplaces.

Guides from the Health and Safety Executive provide useful sources of information:

 

Police issue latest Performance Report

Deputy Chief Constable Fiona Taylor has urged people to share their concerns with police as a new report highlights offences in private and virtual spaces.

The Quarter 4 Performance Report is the final one of the 2019-20 performance cycle that supports Police Scotland’s outcomes focused approach to reporting.

It shows almost 1,700 offences were recorded under new domestic abuse laws during its first year in legislation.

Introduced on 1 April 2019, the Domestic Abuse (Scotland) Act criminalised the coercive and controlling behaviours used by domestic abusers, creating a single offence which covers the full range of abusive behaviours whether physical, psychological, financial or sexual.

The report reveals 1,681 crimes under DASA were recorded during the year, with 1,158 detected.

The new offences are counted within Group 1 crimes of violence, which increased by 1,297 crimes (16.2%) year on year overall.

The Performance Report also highlights increases in crimes with a cyber element, including the disclosure of, or threat of disclosure of, intimate images, as well as online grooming and cyber-related fraud.

The period covered by this report includes only a very small number of days during which emergency measures to ensure physical distancing in response to coronavirus were in place.

Deputy Chief Constable Fiona Taylor said: “Crimes recorded under the new domestic abuse legislation underline the fact that, sadly, private, and indeed virtual, spaces are not safe places for everyone.

“For some people, the stay at home guidance may expose them to a greater risk of abuse, harm and neglect.

“We are seeking to be proactive when it comes to people we know have a history of committing domestic violence or domestic abuse, and we also want to ensure that support is given to people who may have been victims in the past, and we are encouraging people and neighbours to look out for each other.

“I want to reiterate that Police Scotland remains here to help and support our fellow citizens to keep them safe in all aspects of their lives.

“If you need police assistance, if you need our support or intervention, or if you have concerns about someone else, contact us and we will help.”

The report, which can be read here, will be presented at the Scottish Police Authority’s Policing Performance Committee on Thursday (28 May 2020).

Police Scotland has also published detailed management information covering Quarter 4 here. The data, while not official statistics, relates mainly to crime recorded by Police Scotland.

To assist public understanding of their work, Police Scotland is providing provisional information about the nature and level of demand on policing specifically for the period during which the measures have been in place and how we are responding to this public health emergency. Find out more here.

Further, detailed, management information relating to the period beginning April 2020 will be published routinely in the Q1 of 2020-21 Performance Report and management information.

Violent crimes and housebreaking have fallen in Edinburgh, according to the latest figures.

The Performance Report  shows that overall crime in the capital is down year-on-year by 1.6 per cent, or 818 offences.

In Edinburgh, violent crime rose by 182 offences. However, when removing offences recorded under new domestic abuse legislation, there was a fall in violent crime.

A total of 205 offences were recorded under the Domestic Abuse Scotland Act, which came into effect last year and created a single offence covering the full range of abusive behaviours, whether physical; psychological; financial or sexual.

There were five fewer victims of attempted murder – a reduction of almost 19 per cent, while serious assaults also fell by just over 18 per cent, equating to 77 fewer incidents.

Protecting vulnerable people and bringing perpetrators of sexual offences to justice remains both a national and local priority and year to date detection rates for all sexual crimes is up 3.4 percentage points, which includes a 6.3 percentage point rise in the detection rate for sexual assaults.

One area of sexual offending that has seen a rise in reporting is lewd and libidinous crime, which rose from 100 offences in 2018/19 to 129 in 2019/20. Many of these offences were identified as part of larger investigations, where additional victims and crimes came to light. Edinburgh Division’s Public Protection Unit continue to conduct proactive inquiries to identify victims and bring perpetrators to justice.

Housebreaking, motor vehicle crime and shoplifting offences are all down from the previous year.

The figures show that there are 484 fewer housebreaking offences, 80 fewer motor vehicle crimes and 783 fewer shoplifting incidents.

Edinburgh Division has also seen 88 more drug supply charges brought against members of the public, as well as a 26.3 per cent rise in drugs possession offences. This is driven by an increase in proactive work within the Capital, through Operation Threshold and two large scale dance events held at the Royal Highland Showground in Ingliston.

Antisocial behaviour continues to fall in Edinburgh, with 1383 fewer incidents than last year.

The most significant reduction is 891 fewer noise complaint reports and fire-raising crimes have also reduced by almost 24 per cent, which equates to 62 less crimes.

The number of road casualties in the division fell from 936, to 779 – a decrease of 153 incidents. Similarly, the number of fatalities has reduced from seven to three.

Chief Superintendent Sean Scott, Divisional Commander for Edinburgh said: “It is incredibly encouraging to see significant reductions in crime figures for the Capital and I am grateful to all of my officers and staff for their continued professionalism and dedication in serving Edinburgh’s communities.

“Tackling violent and sexual offences are two of our top priorities, along with reducing housebreaking, and I am delighted that these crimes have fallen, meaning we have several hundred fewer victims.

“We are also giving enhanced focus and attention to not only detecting domestic offences, but ensuring victims are suitably supported, while perpetrators are brought before the courts. I want to mirror what DCC Taylor has said and reassure our communities that, despite these offences mostly taking place behind closed doors and in virtual spaces, we will utilise all resources at our disposal to investigate these incidents professionally and sensitively when they are reported.

“Nevertheless, we recognise that more still needs to be done to tackle the continued use of weapons, particularly bladed items during other criminality and our Violence Reduction Units work tirelessly to identify those who both carry and utilise weapons and remove them from our communities.

“In addition, School Link Officers regularly speak with pupils in our high schools to raise awareness of the risks and consequences associated with carrying a weapon.

“The new legislation for domestic abuse to include coercive control means we are seeing more and more reported incidents and I welcome this, as domestic abuse remains an under-reported issue. For those living in a situation where they find themselves being physically, emotionally or sexually abused by a partner, please contact us immediately so we can help you.

“I also want to reaffirm our commitment to road safety and to assure all road users that Road Policing Officers will continue to provide a visible presence on the city’s roads to identify motoring offences and educate the public on safe driving.

“Police Scotland will continue to work alongside all of our relevant partners to improve the quality of life for the city’s residents and to ensure that any issues requiring a police, or multi-agency response, are dealt with appropriately.

“The public continue to have a huge role in helping us not only tackle and reduce crime, but prevent it in the first instance, by taking a range of simple steps to protect themselves, their loved ones and their possessions.

“Please visit our website at www.scotland.police.uk for lots of useful information on crime prevention and personal safety.”

 

He’s got to go!

Edinburgh Pentlands MSP, Gordon MacDonald, has joined calls for Prime Minister Boris Johnson to sack his most senior adviser Dominic Cummings for repeatedly breaking his own government’s lockdown rules.

Over the weekend it emerged that Mr Cummings drove his family 264 miles to his parents’ estate in Durham while his wife was suffering coronavirus symptoms.

And in an extraordinary press conference in the Downing Street garden on Monday night, instead of resigning Cummings admitted to a series of further breaches of lockdown.

Cummings refused to apologise or even accept that he had fatally undermined the essential public health message that people who have the virus should stay at home.

MSP Gordon MacDonald (above) said: “People in Edinburgh have made huge sacrifices over the months to obey the rules, while Boris Johnson’s most senior adviser was breaking them on multiple occasions.

“He should have resigned but instead he showed no contrition and refused to say sorry for his behaviour which has left millions of people – who have been sticking to the rules – justifiably furious.

“Cummings’ double standards are breath taking. His convoluted excuses to justify his inexcusable behaviour were frankly insulting to the people of Edinburgh.

“Prime Minister has no option but to sack Mr Cummings. His failure to do so by now is a failure of leadership that could have a catastrophic effect on how Coronavirus is contained.

“As Scottish Tory leader Jackson Carlaw said: ‘There cannot be one rule for bosses and another for everyone else‘. People must have confidence that the Tory government is following its own rules – not protecting advisors who break them.

“Boris Johnson has apparently known about this for weeks, has failed to offer any answers himself and now has no option but to sack Dominic Cummings and answer questions about his own role in the Downing Street cover-up.

“Leading public health experts have warned this failure of leadership is damaging the public health message and putting lives at risk.

“The longer the Prime Minister allows this farce to continue the more the Tory government will lose credibility and respect. He must sack Mr Cummings without further delay.”

“In Scotland, the clear public health advice has not changed. The Scottish Government will review the current rules on Thursday and hopefully this will lead to a gradual easing of some restrictions, evidence permitting. 

“But for now, people in Edinburgh should continue to stay at home – it really is helping to save lives.”

Scotland Office minister Donald Ross resigned yesterday over the Cummings controversy and up to forty Conservative MPs have called for the Prime Minister’s right hand man to be dismissed.

Ian Murray MP, Labour’s Shadow Scottish Secretary, said: “Douglas was a fair and reasonable minister who has done the decent thing and resigned from a government that is out of control.

“Integrity has been sadly lacking from this government, especially over the last 72 hours, so I commend him for making this difficult decision.

“He understands that it’s not acceptable to have one rule for Boris Johnson’s closest adviser, another for everybody else.

“Douglas has shown more integrity than Scottish Conservative leader Jackson Carlaw and other UK Government ministers who have defended the indefensible and couldn’t be more out of touch with the people of Scotland and the UK.”

Prime Minister Boris Johnson will face the Commons Liasion Committee later today. The government’s response to the coronavirus pandemic will dominate questions, but it’s inevitable that the Dominic Cummings road trip will be raised during the session.

Despite huge Government efforts to draw a line under the Cummings episode, the story isn’t going away any time soon.

 

 

First Minister talks Test & Protect

Statement given by the First Minister Nicola Sturgeon at a media briefing in St Andrew’s House yesterday (Tuesday 25 May):

Good afternoon. Thanks for joining us for today’s briefing.

I want to start – as I always do – by updating you on some of the key statistics in relation to Covid-19 in Scotland.

As at 9 o’clock this morning, there have been 15,185 positive cases confirmed – an increase of 29 from yesterday.

A total of 1,200 patients are in hospital with confirmed or suspected Covid-19. That represents a total decrease of 69 from yesterday, including a decrease of 16 in the number of confirmed cases.

A total of 36 people last night were in intensive care with confirmed or suspected Covid 19. That is a decrease of 4 since yesterday.

I am also able to confirm today that since 5 March, a total of 3,589 patients who had tested positive for the virus have been able to leave hospital.

And unfortunately, in the last 24 hours, 18 deaths have been registered of patients who have been confirmed through a test as having Covid-19 –  that takes the total number of deaths in Scotland, under that measurement, to 2291.

Each one is an individual whose loss is a source of grief to many. I want to send my condolences to everyone who has lost a loved one to this virus.

I also want to express my gratitude – as I always do – to our health and care workers, for everything you are doing in such testing circumstances.

Today, I want to focus on the launch of NHS Scotland’s test, trace and isolate programme – Test and Protect – the logo for which you will see behind me.

From the end of this week, through Test and Protect, anyone who suspects they have Covid-19 will be tested.

If you test positive, your close contacts will be traced and advised to isolate for 14 days.

The aim of Test and Protect is to quickly identify cases of the virus and then act to break the chains of transmission.

On 4th May, we published our initial plans.

I can confirm today, that the system will go live in every one of Scotland’s 14 health board areas on Thursday.

Test and Protect will be an important tool in the months ahead – it will help us suppress the virus while we slowly ease lockdown restrictions. But it will only be effective if we all play our part.

So today I’ll set out what the capacity of the new system will be at the point of launch and how this will develop.

And I’ll set out how you as an individual, your household, your workplace and your employer can support us in making it work.

Firstly we said that to launch Test and Protect nationally we needed the ability to conduct over 15,000 tests a day.  I can confirm today that this capacity is now in place.

It will be delivered through a combination of NHS labs, academic partners, the Scottish National Blood Transfusion Service and the Lighthouse Lab in Glasgow.

Secondly, we said we would enhance and extend use of the software that public health teams already use for contact tracing in relation to other infectious diseases.

That software has been piloted in Fife, Lanarkshire and Highland over the last week and I can confirm that it will be operational in every health board by Thursday.

Thirdly, we said that we’d aim to have 2000 contact tracers available by the end of this month.

Based on current demand estimates, we assess that around 700 will be needed in the early phase. However, I can confirm that by the end of the month we will have a pool of around 2000 to draw on if necessary.

This is a system that will operate at a scale not seen before in Scotland. Over the first couple of weeks, it will need to bed down. But introducing it at the same time as we take the first cautious steps out of lockdown gives us the opportunity to address any operational issues ahead of a potentially more substantial easing of restrictions at the next review date in 3 weeks.

Over the next few weeks, we will also add enhancements to the system.

As I said earlier, the technology used by contact tracers will be in place from the start. But we will also add a digital platform to allow people who test positive to enter details of their contacts online.

We will also continue to build testing capacity and make access to testing more locally accessible. We will keep you updated on all of that.

Let me now outline what we are asking you, the public to do.

Let me stress that, just like lockdown, this is something that will only have the desired effect if we all do what is required. It can’t be seen as optional.

To make sure we all understand what is required, a public awareness campaign will start later this week. And during June, information will be delivered to every household across the country.

But let me set out the basics here.

https://twitter.com/i/status/1265341932223336448

Firstly, as of Thursday we are asking that if you have any of the symptoms of COVID-19 – that is a cough, temperature or loss of taste or smell – you take immediate steps to book a test.

Please don’t wait to see if you feel better after a day or two – time is of the essence, so get in touch as soon as you experience symptoms.

You should go to nhsinform.scot or, if you can’t get online, call NHS 24 on 0800 028 2816.

Online you can ask for a test for yourself, or for someone else that you live with, and book it at one of the drive through testing centres or mobile testing units. For some, there will also be the option of a home testing kit. As I said earlier, in the coming weekswe will be working to further expand local access to testing.

If you can’t go online, you should call NHS 24 on 0800 028 2816. An adviser will then go through some questions with you, and book you in for a test.

While you wait for your test and the result, it is essential that you and your household self-isolate.  That means staying at home at all times – with the exception of going for the test. You shouldn’t go to the shops, out for exercise or to see anybody else.

In line with the current guidance, the person with symptoms should isolate for 7 days from the start of your symptoms.

Other members of the household should self-isolate for 14 days.  If any of them start to display symptoms during that time, they should also go through the testing process.

If your test comes back negative, you and your household can end your isolation.

However, if you are contacted to be told that you have tested positive, you will be asked at that stage for details of people that you have been in contact with.

The definition of a contact is people within your household, people you have had face to face contact with, and people who have been within two metres of for a period of 15 minutes or more.

I want to take the opportunity now to assure you that your privacy will be respected at all times during this process.

The information you provide will be held securely within the NHS and used only for the purposes of tracing your contacts.

It will not be used by the Scottish Government – indeed, we won’t have access to it. All the work of identifying and tracing contacts will be done within Scotland’s NHS.

Let me turn now to what to do if you receive a call from a contact tracer to say that you have been in contact with someone who has tested positive.

It is no exaggeration to say that how you – how any of us – respond will be vital in stopping the spread of the virus.

We will ask you to self-isolate immediately – the success of Test and Protect will really depend on all of us trusting this advice and, for the sake of ourselves and each other, agreeing to abide by it.

If you are at work, the advice will be to immediately head home, taking care to come into contact with as few people as possible.

We have published guidance this morning for employers, making clear they should support anyone who is asked to self-isolate by Test and Protect.

If you are well, and can work from home, then your employer will expect you to do so, but they should not ask you to go into work.

The Scottish Government is also in contact with the UK Government to ensure that employment rights and entitlement to benefits including statutory sick pay, take account of the fact that people may be off work or unable to attend appointments through no fault of their own.

We have also published today general advice for anyone who is asked to self-isolate. Remember that this is something over the months ahead that could happen to any of us – on more than one occasion.

This includes hygiene advice for your home, advice for other people in your household, what to do if you care for someone who is shielding or clinically vulnerable, and what to do if you need help accessing food and medicine or even accommodation. It also suggests how we can all make some preparations in advance.

Now, I know there’s a lot of information here to take in. But don’t worry, we will be taking steps to ensure everyone knows what we are asking you to do.

For now, let me leave you with these points.

Test and Protect is an important tool for us in the period ahead. The more effective it is, the more of the lockdown restrictions we will be able to lift.

However, it can’t do all the work of suppressing the virus. We will all continue to have a vital role to play in our everyday lives. That means even as we ease lockdown, physical distancing, good hygiene and following appropriate advice will continue to be essential.

And so too will all of us doing what is asked of us. Test and Protect will only work if we all come forward for testing when we have symptoms and if we all agree to self-isolate when asked.

And if the government steps up to give you the support you need to do so.

In short, Test and Protect will require exactly the same spirit of solidarity and care for each other as lockdown has done.

It will be a collective national endeavour.

People will need the help of family, friends, colleagues and employers. Volunteers who have been supporting efforts to distribute food and care for the vulnerable through lockdown will have a valuable part to play in supporting people through Test and Protect. Government will have to ensure the right capacity, resources and support is in place.

And all of us will have to agree to make sacrifices for the common good – just as we have been doing.

In short, by agreeing that some of us will have to stay home at times – when we have symptoms, test positive, or have been in contact with someone who tests positive – we can gradually move away from a situation where everyone has to stay home all of the time.

As I said earlier, we will make much more information available in the days and weeks to come.

But let me leave you with the most important message – from Thursday, if you have symptoms you should go online to NHS Inform or call NHS 0800 028 2816 0800 and book a test straight away.

And for now, all of us must continue to stick with lockdown measures.

So please, stay at home except for essential purposes.

When you do leave the house, stay more than two metres from other people. And do not meet up with people from households other than yours.

You should wear a face covering if you are in an enclosed space such as a shop or on public transport. This is one of the issues covered in the Transport Transition Plan that we will also publish later this afternoon.

You should also continue to wash your hands thoroughly and regularly.

And if you or someone else in your household has symptoms of Covid-19, then you should stay at home completely.

At the moment, these actions are vital – to slow the spread of the virus, protect the NHS, and save lives.

So thank you once again, for helping to do that.

University AI technology delivers in troubled times

Foodel app is free for local businesses and charities to use

AN Edinburgh Napier lecturer has created a simple app to help local businesses and charities organise home deliveries during the Covid-19 lockdown.

Dr Neil Urquhart, from the School of Computing, based Foodel on a simple program originally designed to teach students about practical uses of artificial intelligence.

The user creates a file of deliveries which is dropped into the app.  The app divides the deliveries into rounds, and arranges each round in an efficient order. It also produces maps and schedules.

The app has been used by the Leaf & Bean Café in Edinburgh’s Morningside, and Neil is also working with other businesses and charities in a bid to make the technology as user-friendly as possible.

He said: “The routing is driven by artificial intelligence and is based on research carried out here at the School of Computing.

“The app is free to download from www.foodel.info for any organisation to make use of free of charge, and is one of a number of Edinburgh Napier initiatives designed to support our communities through these troubled times.”

Foodel takes its input in a simple spreadsheet and produces GPX and KML files which may be uploaded to maps and GPS devices.

Written in Java, it can be run on Windows as well as Mac OS. It uses Open Streetmap data and GraphHopper for routing, with the rounds organised using a state of the art Evolutionary Algorithm.

Neil said: “It is designed to be easy to use, but I am happy to be contacted at n.urquhart@napier.ac.uk if support is needed.  It is also free to use during the current public health crisis – all I ask is that I get some feedback.”

MCR Pathways to provide 300 disadvantaged young Scots with internet access

MENTORING charity, MCR Pathways, is helping to provide a digital lifeline to the country’s most disadvantaged young people living in homes without computers and internet access.

It is feared these young people are being left behind adding to a growing crisis in the attainment gap. MCR will especially focus on school leavers to support them individually through this unprecedented period of uncertainty and anxiety.

Since lockdown in the UK, the award-winning mentoring charity has connected over 1,300 young people with their staff and mentors via video calls, live chat and emails.

As one young person, Chloe, said of her mentor: “You need someone to remind you that you can do it, that you’re going somewhere and that the only thing that will get you there is not giving up.

“That’s what a mentor does. Being isolated in lockdown, it’s even more important to know that the work you’re doing is for something, that someone believes in your future and just that someone actually cares.”

Now, helped with funding from the Scottish Government and JP Morgan, MCR will provide internet accessand computers for up to 300 young people who live in households without access to the vital support network of the school and their mentors.

Working in partnership with local authorities and schools, MCR will extend its comprehensive virtual mentoring programme further across the country.

Cabinet Secretary for Communities, Aileen Campbell, said: “MCR Pathways provides crucial support for children and young people across Scotland so it’s fitting that we are able to provide this funding during Mental Health Awareness Week to allow them to continue to provide this support digitally during the current pandemic.

“We need to continue to support all of our children’s health and wellbeing, but even more so disadvantaged children, who often rely on school life for a safe, nurturing and supportive environment. This additional funding will enable more children and young people and their families to maintain the vital mentoring relationships that have been developed through the programme.”

Iain MacRitchie, founder of MCR Pathways, said: “Since the start of the lockdown, our team has worked tirelessly to maintain the crucial relationships between volunteer mentors and our young people.

“Sadly, lockdown has highlighted deep-rooted inequalities with some young people being unable to access the internet and do any school work from home. With schools to remain closed until after the summer, we needed to act now to prevent young people from feeling isolated and disconnected.

“We are delighted to have secured funding from the Scottish Government and JP Morgan to enable us to provide internet access and equipment for at least 300 young people. The strong relationships between our school staff and young people have enabled us to quickly identify those most in need, and to reconnect them with their mentors.

“This now marks the longest time young people have been absent from school and we have yet to quantify the impact on all sections of society. One-to-one support and the dedication of our committed teachers is desperately needed to limit the serious and significant challenges faced by our disadvantaged young people during lockdown. We simply cannot allow the attainment gap to widen even further.

“Our commitment to helping every care-experienced and disadvantaged young person in Scotland secure equal education and life chances, is stronger than ever. The impact of the virus on our young people is huge and every inequality is exacerbated, but it has also made us even more determined to do whatever it takes for each and every one of them.”

Hang Ho, head of Global Philanthropy, J.P. Morgan, said: “It’s more important than ever to support these young people. In the current environment, the internet is crucial for accessing learning and essential school resources.

“Ensuring young people stay connected to their mentors and continue to benefit from that relationship has never been more critical.”

The programme has received praise from mentors and young people for the range of virtual meeting options it has introduced to facilitate ongoing relationships.

MCR mentor Bernadine Blair recently had her first video call with her mentee whom she normally meets weekly at Bannerman High School, Glasgow. She said: “It was so good to catch up with my mentee.

“To me, it was like catching up with a friend that you haven’t seen for a while and was lovely! We discussed anything and everything.

“I think it is really important to continue face-to-face conversations during these strange and difficult times as there is more pressure on individuals, not only physically with social distancing, but mentally.”

Bernadine’s mentee was equally pleased at the opportunity to meet online: “Meeting by video chat was the best experience I could have had with my mentor, it was great chatting to someone from outside my family.”

At the core of the MCR programme are mentoring sessions between a young person and their mentor who is fully trained to listen and encourage a young person.

Building caring and trusting relationships is at the heart of the recent Care Review Recommendations and MCR mentoring is a highly effective way for this to be implemented.

Return to work toolkit to help employers create a safer workplace

With backing from several national organisations, Society of Occupational Medicine (SOM) has launched a Return to Work after the Covid-19 Lockdown toolkit designed to help employers and occupational health professionals get the nation back to work, safely.

Dr Will Ponsonby, President of SOM, said: “The directions and advice from the UK Government, the Health and Safety Executive, and Public Health England are necessary but not sufficient to support return to work. Our toolkit will help employers manage risk alongside their legal obligations, which will ensure workers feel confident to go back to work safely.”

The toolkit, free to download from the SOM website, is supported by the following organisations, the Advisory, Conciliation and Arbitration Service (ACAS), the Chartered Institute of Personnel and Development (CIPD), Business in the Community (BITC), and MIND, the mental health charity. The Bevan Commission supported a pre-launch of the toolkit on 13th May.

Peter Cheese, CEO CIPD, said: “We have to plan ahead for what is likely to be a staged return to work over what could be prolonged periods. Employers need to be clear about the principles of how we do this well.

“Central to those principles should be how we take care of our people, as many people will be concerned and anxious about being in workplaces or travelling to workplaces. The toolkit from SOM will help employers put into place systems that will allay those fears.”

Amanda Mackenzie, CEO BITC, said: “We want people coming back to work motivated to build back better. Companies must realise that COVID is not a great leveller.

“Some groups require more support than others. As responsible businesses, we must step up and meet this new challenge with our eyes open, which this toolkit will help people do.”

SOM understands that for most businesses, helping workers return safely and productively will be a considerable challenge. Its advice is for businesses to plan for any return, and any plans should have the agreement of managers, human resource professionals, the workers themselves and the unions that represent them.

The complexity of any return to work plan will reflect the size of the organisation and the SOM toolkit includes step-by-step advice on how to do this. It also includes advice for occupational health professionals advising businesses.

The toolkit is available to download from www.som.org.uk

Couples jilted at altar by wedding venues cancelling big day – and pocketing their cash

Wedding venues are potentially breaking the law by exploiting unfair terms and conditions to avoid refunding couples for cancellations due to coronavirus, a new Which? investigation reveals.

Many frustrated couples have contacted Which? as they are struggling to get refunds, often worth tens of thousands of pounds, from venues for weddings cancelled or postponed due to the coronavirus crisis, in line with the government’s March 23 ban on large gatherings for weddings.

Of the 25 couples Which? has spoken to, 20 said their wedding venue refused to offer a refund or made the process for obtaining a refund difficult. A similar proportion said they had not been offered like-for-like dates or offered a refund if the price for the postponed date was cheaper. 17 couples said their venue has charged a fee to rebook or cancel their wedding and 15 couples said their venue has introduced new terms and conditions.

The consumer champion is reporting 12 wedding venues and organisers to the Competition and Markets Authority (CMA). It analysed the contracts of eight venues that had potentially unfair terms and conditions and heard from a further four couples whose venues were potentially breaching the regulator’s guidance on refunds and cancellations, which was issued last month after the CMA announced it was investigating this sector.

The CMA also outlined its expectations for businesses, in most cases, to refund customers if they cancel or cannot receive a service due to Government public health measures, including any non-refundable deposits or advance payments. It expects businesses to waive any admin fees for processing refunds too.

Which? received most complaints about the Bijou Weddings group, a family-run wedding venue chain. Some of the couples that had booked with Bijou said the venue told them just before the government announced a ban on weddings that not only had their weddings been cancelled, but that they were liable to pay a cancellation fee of 80 per cent of the total cost of their weddings.

In May, a number of Bijou customers reported new contract terms had appeared on the website, stating that couples could postpone if their original date was not possible due to the coronavirus pandemic, but with no reference to a refund. This would be in breach of the CMA’s guidance that states rebooking should not be offered instead of refunds.

Bijou told Which? the new contract uploaded to the site was a blank template and appeared due to an IT error. Which? has seen the new terms that appeared on the site after some couples were able to take a screenshot of the contract before it was removed.

By law, new terms and conditions must be fair and can be unenforceable if they give too much power to the business providing the service. Which? analysed the new and pre-existing terms and conditions from a number of wedding venues, including Bijou, and found some that could be seen as unfair and unenforceable as they significantly reduce customers’ rights.

Which? has also heard from Bijou customers who said the venue suggested they claim with their insurer to avoid refunding customers for cancelled weddings.

Claudia had booked her wedding at Bijou’s Botleys Mansion venue. When the venue cancelled and asked for an 80% cancellation fee, it suggested she claimed the money back from her insurer and used the money to rebook. Most insurers have refused to pay out for cancellations, so Claudia risked being left out of pocket and with no idea if or when she would be able to get her money back.

Most wedding insurers had stopped selling new policies by mid-March following a surge in demand. However, those with existing policies have found themselves caught between venues that refuse to pay out and insurers with unclear policies or “exclusion clauses” which mean they do not have to pay out either.

Another couple, Marcus and Georgina, said they had endured a “torturous” experience with the company. They were disappointed when Bijou’s Botleys Mansion refused to refund the price difference after their weekend wedding in June was postponed to a weekday. The venue insisted the CMA’s guidance would not entitle them to reimbursement if a like-for-like replacement is not available.

Emily and Louie, who had paid over £20,000 for their wedding at Bijou’s Cain Manor, said they “could not express the stress and heartbreak” caused by the venue who have not offered a like-for-like new date and refused to refund the difference.

Which? believes these complaints are just the tip of the iceberg and there could be an industry-wide issue when it comes to refunds and cancellations.

As well as two Bijou Weddings venues, Which? has shared information with the CMA on 10 other wedding venues who have potentially unfair terms and conditions or have potentially breached the regulator’s guidance, including Tournerbury Woods Estate in Hampshire.

The Hampshire-based venue claimed one couple would forfeit their fee if they wanted to rebook their cancelled May wedding for the same time next year. The couple has now been offered a refund, but only after weeks of trying to arrive at a solution.

Adam French, Which? Consumer Rights Expert, said: “We believe there may be a serious, industry-wide issue with wedding venues ducking their legal responsibilities on refunds and cancellations by using potentially unfair terms and conditions.

“While many wedding venues may have been financially impacted by the coronavirus crisis, couples who are likely to be devastated at having to cancel their big day should not be forced to bear the cost.

“The CMA is currently investigating this sector and must be ready to take firm action against venues found to be breaching consumer law so customers have some prospect of getting their money back.”

Bijou Group said: “We have been doing everything we can to navigate these very challenging times with as little disruption as possible to our couples and their big days, which we have been working on planning with them for up to two years, incurring significant costs along the way.

“The huge majority are very appreciative and understanding but there is unfortunately a very small minority (around eight or nine) who are not entirely satisfied and have taken to press, social media, review sites, solicitors and so on in an attempt to get what they want. We are considering every case, at length, individually to understand what we can do to help but must also be consistent and fair.

“Without cancellation charges like these, the industry would not be able to offer to consumers what it does at the prices that it does. The cancellation charges protect the venues, and there is wedding insurance to protect the couple.

“We did not cancel any weddings voluntarily – it was imposed on us – and this is exactly the situation for which wedding insurance exists.”

It told Which? Thursday-Sunday postponement dates were one of many options offered to couples.

Tournerbury Woods Estate said: “We have used our best endeavours to try and accommodate each of the couples’ varying needs and requirements to help with postponing their big day, to a day next year when we all hope the Covid 19 crisis will be over.

“Fortunately, we have managed to find a fairly swift and workable solution for the majority of the couples that have had to postpone their weddings.”

Crisis in Care Homes: People’s Assembly Scotland meeting tonight

Our “public” meeting focusing on the crisis in Care Homes is tonight – Tuesday 26th May at 7pm.

All are welcome to attend by using this link …

Join Zoom Meeting

Meeting ID: 837 6700 9007

Password: 395182

“Social Care was in crisis before this pandemic arrived and made the situation many times worse and as you have seen in Care Homes exposed the failings in the sector.”

What do we want after the crisis?

Please share amongst your contacts and through your networks to ensure a good attendance.

Speakers include:

  • Deborah Clarke, Head of Community for UNISON Scotland.
  • Care worker Sandra Trotter

Phil McGarry (Chairperson) & Keith Stoddart (Secretary) 

Peoples Assembly Scotland

Cycle thefts: youth charged

Officers from Leith Police Station have charged a 15 year old boy in relation to the theft of pedal cycles.

Community Officers and Team 2 Response Officers recently recovered 5 bikes and have reunited 4 of them with their owners. Enquiries are still ongoing to identify the owner of one of the bikes.

Sergeant Elaine McArthur-Kerr from Leith Police Station said: “The coronavirus pandemic is changing the way we travel. The UK Government is actively encouraging everyone to use pedal bikes more and the City of Edinburgh Council are creating safe and accessible spaces for walking and cycling.

“Recent press reports indicate that bike sales have increased in the city and unfortunately it would appear that certain individuals or groups of people have decided to take advantage of this by stealing them while left locked and unattended.

“Our enquiries have resulted in a 15 year old boy being identified and charged in connection with recent thefts of bikes in the city and enquiries continue to identify others who may be involved.

“We are also keen to trace the owner of the Voodoo pedal cycle seen in the image on this post (above). If this is your bike please call 101 quoting incident 3746 of 20/05/2020.

If you have any information regarding the theft of pedal bikes I urge you to call police on 101, or call Crimestoppers anonymously on 0800 555 111”.