‘change is part of the provision of social care’
North West Carers Centre has had it’s share of difficulties over the last year: without a manager and facing a funding crisis, there were times when the voluntary board and staff must have thought about throwing in the towel. Thankfully they remained loyal to the project, however, and their recent annual general meeting heard that the Carers Centre is still very much alive and kicking!
Chairperson Ian Huggan told the meeting, held in Muirhouse Millennium Centre: “it has been a particularly difficult year for the Board and staff of North West Carers. We spent most of the year without a Manager while coping with a difficult financial position. We are especially grateful to our main funder, the City of Edinburgh Council, for their support not only financially but also from the commissioners during this time.”
During the course of the year the project has been strengthened by the addition of committed new directors, who have worked with the existing Board and staff team to keep the project afloat. The project also received a much-need boost with the arrival of experienced manager Angela Dias (pictured above with Ian) in July.
The North West Carers Centre is now moving forward again at last, but challenges remain: as always in the voluntary sector, funding is one concern and adapting to changing demands on your service – often with reduced budgets – is another.
“When the Scottish Government seeks cuts in expenditure from local authorities voluntary organisations feel the result of any cuts in the funding of our services,” Ian Huggan said. “I remember the chairperson of a voluntary organisation asking me ten years ago: ‘when will all this change stop?’ My answer then is the same as now: change is part of the provision of social care. Don’t expect things to be the same year in, year out.”
He went on: “North West Carers is acutely aware of some changes that will come from outside but we must also look at the way we work and deliver services. Looking for threats and opportunities is the name of the game”.
The Board continues to look for new funding streams and has developed a series of plans to address change, detailing clear outcomes and targets, but in a time of change one thing remains constant: the determination to provide a service that Carers want and need.
Mr Huggan, who stepped down as chairman at the meeting, concluded: “Carers are at the heart of our service and the Board and staff will be working hard in the coming year to improve communication with, and participation of, Carers in all that we do. We need to ask you what you want from us and endeavour to meet your needs.”