
THIS Saturday, 14 February at 11am, the team at Three Hands will take to the large community screens inside Utilita’s high street Energy Hubs to promote the opportunity to speak directly to some of the UK’s biggest businesses, to tell them what does doesn’t work for you as a customer.
The session will introduce hub visitors to the work Three Hands does to bring real‑world insight into organisations such as high street banks, energy companies and insurance providers, ensuring that people whose voices are often overlooked are represented in important conversations.
The team will explore the positive impact lived experience has already had in designing solutions that genuinely meet community needs. They are now looking for more people with lived experience to share their views to help even more businesses meet a fully diverse range of needs.
After hearing about the work Three Hands do, attendees will be invited to join their Lived Experts Research Community. Being a member of the community means being contacted directly about paid opportunities to share your views via online or in-person group discussions, or 1-1 interviews.
Participants will always receive a thank you payment for their time via bank transfer or gift voucher.
We’d love to hear your voice!
Donna Hall, Utilita’s Partnership Manager, said: “We’re delighted to be supporting Three Hands’ ongoing mission to create stronger links between organisations and the communities they serve, ensuring that real experiences drive real change.
“Why not pop along this Valentine’s Day as we’d LOVE for you to have a chance to share your voice with the Three Hands team. Hot drinks will be available and our friendly Energy Experts can also provide top tips for saving energy and staying warm this Winter.”
A Three Hands Lived Expert added: “Since working with Three Hands over a year now, I can truly say that it has been the best decision of my life.
“I am blessed to be working with such a great team that has given me back the confidence and courage to actually tackle the challenges I face every day in my life.”
One Three Hands client said: “The personal experiences and insight these sessions provide have been invaluable and enabled us to ensure that the improvements we make will actually make a difference.”

Where’s my local hub?
The first Utilita Energy Hub opened in 2018 as there was a demand to bring face-to-face dialogue to the retail energy sector. Since then, they have opened multiple hubs around the UK to serve local communities – and be part of them.
- Leith Energy Hub: 41 Newkirkgate, Leith, Edinburgh, EH6 6AA
- Isle of Wight Energy Hub: 121 High Street, Newport, PO30 1TP
- Shirley Energy Hub: 7A Shirley High Street, Shirley, Southampton, SO15 3LR
- Gosport Energy Hub: 67 High Street, Gosport, PO12 1DR
- Luton Energy Hub: Unit 47 Luton Point, Luton, Bedfordshire, LU1 2TD
- West Brom Energy Hub: 3D Astle Park, West Bromwich, B70 8NS
- Leicester Energy Hub: 56 Charles Street, Leicester, LE1 1FB
- Derby Energy Hub: Unit 8 St Peters Street, Mall, Derby, DE1 2NR
- Sheffield Energy Hub: Unit 2, 5 St. James Row, Sheffield City Centre, Sheffield, S12EU
- Huddersfield Energy Hub: 71 New Street, Huddersfield, HD1 2BQ
- Blackburn Energy Hub: Unit 158, The Mall, 28 King William St, Blackburn, BB1 5AF
- Hartlepool Energy Hub: Unit 1, Jubilee House, York Road, Hartlepool, TS26 9EN
See more on Utilita Energy Hubs at https://utilita.co.uk/energy-hub.















