Tag: USDAW

Usdaw welcomes unanimous support for Ne’er Day closing

Happy New Year for shop workers?

Shop workers’ trade union Usdaw has welcomed Holyrood’s Petitions Committee’s unanimous decision to back a petition to end New Year’s Day trading in large stores.

The committee has agreed to write to stakeholders within the retail industry and urges the Scottish Government to conduct the required consultation.

Usdaw launched a petition last year calling on the Scottish Government to launch a consultation on implementing legislation already in place to ban most large shops from opening on New Year’s Day. The Christmas Day and New Year’s Day Trading Act (Scotland) Act 2007 prohibits trading in most large shops on Christmas Day and gave powers to the Scottish Government to stop the opening of those shops on New Year’s Day as well, which has never been enacted.

An extensive Usdaw survey of over 1,000 Scottish retail staff, found that:

  • 98% say that stores should be shut on New Year’s Day
  • Three-quarters feel they spend too little time with friends and family over New Year.
  • Only 4% are happy to work on New Year’s Day or 2 January.

The full survey results can be viewed at: www.usdaw.org.uk/NYDSurvey

Tracy Gilbert, Usdaw’s Scottish Deputy Divisional Officer, said: “We thank the petitions committee for their unanimous support and decision to progress our petition.

“As Jackie Baillie MSP rightly pointed out, the First Minister agreed to look at Usdaw’s campaign, but that was back in January and the Scottish Government is now saying it’s not the right time to do this. It’s been 13 years since the original legislation was passed, so it is difficult to understand when the Government thinks it would be the right time.

“The strength of feeling among our members is clearly demonstrated by our survey and over 3,000 of them writing to their MSPs asking for support. Retail staff work incredibly hard all year round, but it is particularly busy and stressful throughout December. So they deserve to be able to spend time with family and friends.

“Hogmanay and New Year is a special holiday, but this is not reflected in the experience of many retail workers. Under the Christmas Day and New Year’s Day Trading (Scotland) Act 2007 Scottish Ministers may, by statutory instrument, ban large shops from opening on New Year’s Day, subject to consultation.

“On behalf of Scotland’s retail workers, we are urging the Scottish Government to open that consultation and for MSPs to listen to shopworkers’ concerns about their work and life balance. After everything Scottish shop workers have been through this year, as key workers on the frontline of delivering essential services, they deserve a decent break over New Year.”

What shopworkers say:

  • You’re tired from working and don’t really relax or enjoy the limited time you get with the kids. Then you start all over again working New Year’s Day too!!!
  • If, like myself, you have to work Boxing Day and New Year’s Day – it should be paid at least time and half.
  • As a store manager I have had to work Christmas and New Year. A lot of hard work goes into the weeks leading up. By Christmas Day you are exhausted and then back to work on Boxing Day. This year I also have to work New Year’s Eve, New Year’s Day and on the second.
  • I am not happy working till 1930 on both Christmas Eve and New Year’s Eve. By 4pm our store was fairly empty.
  • Finishing times on Christmas Eve and Hogmanay are creeping up later, which has a severe impact on family life for retail workers.

Follow the Scottish Government Covid-19 rules and respect shop workers, says Usdaw

Retail trade union Usdaw has responded to yesterday’s tightening of the Covid-19 restrictions, by the Scottish Government, with a call for respect for shop workers.

From this weekend, shops across Scotland are to return to 2 metre physical distancing and reintroduce safety measures put in place earlier in the pandemic.

Usdaw is reminding customers of the five simple steps to encourage considerate shopping, that were agreed with the Scottish Retail Consortium (SRC) and the Scottish Government, urging the public to play their part in creating a safe and enjoyable retail environment for other customers and retail staff:

1. Queue considerately.

2. Maintain social distancing.

3. Follow instructions inside and outside shops.

4. Follow all necessary hygiene measures.

5. Be respectful to shop staff.

Tracy Gilbert  – Usdaw’s Scottish Deputy Divisional Officer said: “Unfortunately the early part of the Covid-19 crisis saw instances of abuse towards shop workers double and we are absolutely clear that ‘abuse is not part of the job’.

“With infections rising we understand why the Scottish Government wants to return to the original safety guidance for shops, that we developed with the SRC, to provide staff and customers with a safer shopping experience.

“Customers need to play their part and be patient, observe social distancing and show respect to shop workers. Retail staff are key workers delivering essential services and that role must be valued and respected.”

Usdaw welcomes Bill progress

Retail trade union Usdaw welcomes today’s Scottish Parliament stage one unanimous vote for a new law to protect shop workers from abuse, allowing the Bill to go to detailed scrutiny in committee.

The Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill is promoted by Daniel Johnson MSP.

Stewart Forrest, Usdaw’s Scottish Divisional Officer, said: “We are delighted that MSPs have recognised that retail workers are subjected to unacceptable violence, threats and aggression every working day.

“We welcome the support of MSPs across the parties and of the Scottish Government. We congratulate Daniel Johnson MSP for the work he has done on behalf of our members and retail workers across Scotland by introducing this Bill and driving it forwards.

“Throughout the coronavirus emergency shop workers are ensuring that Scotland remains fed. Retail staff are at an increased risk of contracting Covid-19, yet they have continued to go to work and help respond to the crisis. Despite this, we have seen abuse, threats and violence against shop staff double this year.

“However abuse of shop workers is a problem in more normal times and, in our view, the current legal provisions do not sufficiently protect them. The Scottish Parliament’s support for the intentions of the Bill is welcome and we hope MSPs will continue to back it through the remaining stages.”

Paddy Lillis, Usdaw General Secretary says: “The Scottish Parliament is leading the way on protection of shopworkers by passing this Bill onto the next stage.

“At a time when we should all be working together to get through this crisis, it is a disgrace that people working to keep food on the shelves are being abused and assaulted. Action is required. Our message is clear, abuse is not part of the job.

“Retail staff are key workers delivering essential services and that role must be valued and respected, they deserve the protection of the law. Shops are the cornerstone of our communities and we continue to work with the employers to improve health and safety for staff. We also call on customers to stay calm and respect shopworkers.”

Usdaw welcomes support for new law to protect shopworkers from violence and abuse

Retail trade union Usdaw has welcomed the support of MSPs across the parties and the Scottish Government for a new law to protect shop workers from abuse, ahead of the stage one debate in the Scottish Parliament next Thursday (24 September).

Usdaw calls on MSPs to back the bill and for the Scottish Government to help it through the remaining stages before next year’s general election.

The Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill is promoted by Daniel Johnson MSP (Labour, Edinburgh Southern) and the Scottish Parliament’s Economy, Energy and Fair Work Committee unanimously passed it to the next stage on 30 June.

Stewart Forrest, Usdaw’s Scottish Divisional Officer, says: “We welcome MSPs and the Scottish Government recognising that retail workers are subject to unacceptable violence, threats and aggression every working day.

“Also understanding that age-restricted sales is a major flashpoint, where shopworkers are at risk because they enforce the law to help keep our communities safe.

“In particular, we need to recognise the work that Daniel Johnson MSP has done on behalf of our members and retail workers across Scotland by introducing this Bill and driving it forwards.

“Throughout the coronavirus emergency shop workers are ensuring that Scotland remains fed. Retail staff are at an increased risk of contracting Covid-19, yet they have continued to go to work and help respond to the crisis. Despite this, we have seen abuse, threats and violence against shop staff double this year.

“However abuse of shop workers is a problem in more normal times and, in our view, the current legal provisions do not sufficiently protect them. The Scottish Government’s support for the intentions of the Bill is welcome and we hope they will assist in securing a change in the law to better protect shopworkers before next year’s election.”

Paddy Lillis, Usdaw General Secretary, says: “We hope the Scottish Parliament will lead the way on protection of shopworkers by passing this Bill. At a time when we should all be working together to get through this crisis, it is a disgrace that people working to keep food on the shelves are being abused and assaulted. Action is required. Our message is clear: abuse is not part of the job.

“Retail staff are key workers delivering essential services and that role must be valued and respected, they deserve the protection of the law. Shops are the cornerstone of our communities and we continue to work with the employers to improve health and safety for staff. We also call on customers to stay calm and respect shopworkers.”

Holyrood support for shop workers

The Economy, Energy and Fair Work Committee yesterday announced its unanimous support for the general principles of the ‘Protection of Workers Bill’ after it published its Stage One report on the bill.

The Bill, which seeks to increase protection for retail workers, was introduced by Daniel Johnson MSP.

While taking evidence the Committee heard compelling stories of the unacceptable violence, threats and aggression that retail workers are subject to. The Committee was told that workers who sell age restricted goods have a special role in upholding the law and this can sometimes trigger violence and abuse.

The Committee was also concerned to hear that shop workers do not always report these crimes. Some workers think it is a normal part of their job or believe that it will not be taken seriously by their employer or the police.

The Committee heard that there needs to be greater awareness of the scale and seriousness of these crimes among members of the public, retail staff, retail employers and the police.

 Committee Convener Michelle Ballantyne MSP said: “Retail workers have always played a key role in Scotland’s communities; however, the role that they have played over the last few months has been phenomenal.

More than 375,000 people in Scotland work in the retail sector and all of them deserve our thanks. They have been at the heart of members’ consideration of this bill. 

“The abuse that retail workers face every day just for doing their jobs is completely unacceptable. Each incident is one too many and the Committee welcomes the bill’s aim to provide greater protection, especially where retail workers are enforcing age restrictions. Abuse must be taken seriously and crimes must be reported to ensure that these matters are given the priority they deserve.”

While approving the general principles, the Committee has invited Daniel Johnson MSP to work proactively with the Scottish Government to help address reservations that the Committee has with regards to the legislation. 

Michelle Ballantyne MSP added: “The abuse of retail workers is clearly a problem and it needs to be addressed. That is why we are supportng the general principles of the bill today.

However we are also clear that this bill is far from the finished article. Work needs to be done to ensure that the bill increases protection for retail workers in a clear enforceable way.

“I look forward to the Member working with the Scottish Government before the Committee considers the bill at Stage Two.”

Shopworkers’ trade union Usdaw has welcomed the Scottish Parliament’s Economy, Energy and Fair Work Committee unanimously passing to the next stage the Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill, promoted by Daniel Johnson MSP (Labour, Edinburgh Southern).

Usdaw calls for MSPs to support the measure when it is debated at stage 2.

Stewart Forrest, Usdaw’s Scottish Divisional Officer, said: “We thank the all-party committee for their diligence, unanimous approval of the general principles of the Bill and recognition that retail workers are subject to unacceptable violence, threats and aggression every working day.

“Also their understanding that age-restricted sales is a major flashpoint, where shopworkers are at risk because they enforce the law to help keep our communities safe.

“Throughout the coronavirus emergency shopworkers are ensuring that Scotland remains fed. Shopworkers are at an increased risk of contracting Covid-19, yet they have continued to go to work and help respond to the crisis. Despite this, we have seen abuse, threats and violence against shop staff double this year.

“However abuse of shopworkers is a problem in more normal times and, in our view, the current legal provisions do not sufficiently protect them. The Scottish Government has indicated they too support the intentions of the Bill and will engage in the details of it. We hope that will lead to a change in the law to better protect shopworkers.”

Paddy Lillis, Usdaw General Secretary, said: “This is very welcome news and we hope it will result in the Scottish Parliament leading the way on protection of shopworkers, as they did with emergency service workers, and pass this Bill.

“At a time when we should all be working together to get through this crisis, it is a disgrace that people working to keep food on the shelves are being abused and assaulted. Action is required. Our message is clear, abuse is not part of the job.

“Retail staff are key workers delivering essential services and that role must be valued and respected, they deserve the protection of the law. Shops are the cornerstone of our communities and we continue to work with the employers to improve health and safety for staff. We also call on customers to stay calm and respect shopworkers.”

Usdaw welcomes Protection of Workers Bill progress

Shopworkers’ trade union Usdaw has welcomed further scrutiny of the Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill at yesterday’s Economy, Energy and Fair Work Committee meeting.

Usdaw is caling for the Bill to complete Stage 1 and progress to Stage 2 of the legislative process, so that the Parliament can give consideration to amendments.

Promoted by Daniel Johnson MSP (Labour, Edinburgh Southern), the new law would protect retail workers from threats and abuse when enforcing the law on the purchase of age-restricted products.

Today’s meeting heard evidence from Daniel Johnson and allowed members of the committee to question him on his proposed new legislation.

Stewart Forrest,Usdaw’s Scottish Divisional Officer, says: “We welcome the committee’s scrutiny of this Bill. This proposed new law is really important to our members and tackles a key issue of concern for them.

“Every minute of every day another Scottish shopworker is abused, threatened or assaulted; often in the course of them enforcing the law, so they deserve the protection of the law.

“It was clear from today’s meeting that there is strong support for the intentions of the Bill, albeit there are questions about the details. So we would welcome the Bill progressing to the next stages of the legislative process when amendments can be fully considered.

“Throughout the Coronavirus outbreak shopworkers have been on the frontline of ensuring that Scotland remains fed. It is clear that shopworkers are at an increased risk of contracting Covid-19, yet they have continued to go to work and help respond to the crisis sweeping the nation.

“Despite this key role, we have seen abuse, threats and violence against shop staff double during the Coronavirus emergency.

“However abuse of shopworkers is not a problem confined to these times of crisis and, in our view, the current legal provisions do not sufficiently protect them.

“The Scottish Government has indicated they too support the intentions of the Bill and will engage in the details of it. We hope that will lead to a change in the law to better protect shopworkers.”

Feeding the nation our daily bread

Feeding the nation is an essential part of us getting through the current crisis, so the trade union Usdaw and trade association Scottish Bakers have combined to acknowledge and welcome the crucial work bakers are doing to literally put our daily bread, savoury snacks and sweet treats on the table in extremely difficult circumstances.

Dave Gill, Usdaw National Officer, says: “Usdaw members throughout the food supply chain are doing essential work to keep us all fed. From manufacturing to distribution to retail, the country could not continue in these trying times without them.

“Staff are of course deeply concerned about their own personal safety, at a time when everyone who can has been instructed to stay at home. We are working with employers to promote necessary safety standards in essential workplaces, helping to ensure social distancing and hygiene standards are met.

“Usdaw continues support and advise our members through this difficult period and stands ready to resolve any issues of concern with their employer.”

Alasdair Smith – Scottish Bakers Chief Executive says: “Across the country our members are still baking and serving their communities with fresh baked goods. Many of our bakers have strong community links too and are going further with deliveries to vulnerable groups and those in self-isolation and we applaud them for their dedication.

“Throughout the current health crisis Scottish Bakers has worked with members to ensure they fully understand the demands of safe social distancing and so can continue to operate safely keeping their workforce and customers safe and well.”

Key Worker status: Usdaw appeals to local authorities

Retail trade union Usdaw has written to the Scottish Government THREE TIMES urging them to clarify that workers in the food and pharmaceutical supply chains are defined as key workers and therefore able to access school childcare provision. 

The union has not received the necessary clarity, so has written to all Scottish local authority leaders directly, pleading with them to allow retail and pharmaceutical workers to make use of the much needed services schools offer, to enable them to go into work and provide the essential services we all rely on.

Stewart Forrest,Usdaw Divisional Officer for Scotland, said: “Usdaw is extremely disappointed with the guidance issued by the Scottish Government on Friday regarding school closures.

“In the rest of the UK, the essential role of food and pharmaceutical workers has been recognised, with these workers rightly prioritised for childcare provision.  This has not been made clear in the guidance for Scotland.

“There is an extraordinary effort being undertaken by workers throughout the supply chain, to keep Scotland fed.  The supply of food and medicine is always an essential service, now more than ever. There should be no question whatsoever that our members in these roles are essential workers and that they need to be prioritised.

“It is very disappointing that we have been forced to write to local authority leaders directly, but we will not let this rest until our members, who are doing essential work in very difficult circumstances, have the correct support that they desperately need.”

USDAW calls for key worker clarity

Shopworkers’ trade union Usdaw continues to seek assurances from the Scottish Government that retail and pharmaceutical workers are covered by the key worker provisions.

Yesterday Usdaw and the Scottish Retail Consortium made a joint plea to John Swinney MSP, Deputy First Minister of Scotland and Cabinet Secretary for Education and Skills: https://www.usdaw.org.uk/About-Us/News/2020/Mar/SRC-and-Usdaw-jointly-call-on-the-Scottish-Governm

Following the Scottish Government announcement of their key worker scheme, Stewart Forrest – Usdaw’s Scottish Divisional Officer has again written to the Minister saying: “I note that in the guidance published by the Scottish Government this afternoon, Category 2 workers include ‘those supporting our Critical National Infrastructure’.

“Food, including retail, supply and production is defined elsewhere by the Scottish Government as part of Critical National Infrastructure and therefore we are seeking urgent confirmation that these workers should be included in Category 2 of the key worker definition. We would also expect our members working the pharmaceutical supply chain to be included in this category.

“Could you provide clarity on this for our members and for the local authorities at the earliest opportunity, so that the supply of food and medicine in Scotland is not disrupted.”

Earlier this week USDAW issued an appeal for public support: 

Retail workers will play an essential role in getting the country through this crisis and they need your support. Here are some things that everyone can do to help:

  • We understand that it can be frustrating when shops are very busy, or you can’t get the items you want, but it is never acceptable to take this out on shopworkers or delivery drivers. It isn’t their fault, and they are doing the very best they can. Please treat our members with the courtesy and respect that they deserve. 
  • Please only buy what you need. Where supermarkets are placing restrictions on items, this is to ensure that everyone can get the essentials that they need. There is enough for everyone, if we all show some consideration for others. 
  • Please take precautions to limit the risk of spreading infection to shopworkers and others. Wash your hands before you go shopping, maintain physical distance and try to pay using your contactless card if possible, rather than cash. If you are able to go shopping alone rather than bringing your family with you, or to shop on behalf of friends and neighbours, this would be a good idea too.
  • If you are using supermarket deliveries, make sure that you inform the company beforehand if you are self-isolating. Please be understanding of the measures that delivery drivers are taking to protect themselves and you, such as doorstep only deliveries.

We are working with employers to ensure that our members have the support they need to limit the spread of the virus as much as possible.  

Some of the measures we are calling for include paid time off for sickness and self-isolation, ensuring that staff are not penalised under any absence policies for time off, access to handwashing facilities, hand sanitiser wherever available, and clean workplaces.

We are also expecting employers to take appropriate security measures to keep workers safe. Any member with concerns should contact their Union rep for advice.

We would like to thank all of those customers who have been understanding, patient and supportive towards our members during what has been a stressful and difficult time.

We would also like to express our solidarity with the millions of health and social care workers, who are working hard and putting themselves on the front line every day to help us all.