TSB Leith Walk branch to close in September

Banking group TSB has announced plans to close 36 bank branches across the UK in a move that will see 250 job losses.

TSB’s branch on Leith Walk is among the branches on the hitlist. It will close in September.

Edinburgh North and Leith MP Deidre Brock commented: “I’m sorry to read of yet another bank closing its doors in Leith. This comes hot on the heels of the RBS closure announcement and it’s another bad move from the banks.

“It’s time for a pause to be called on these closure programmes and solutions sought to stop this rapid decline in high street banking.

“Plenty of my constituents don’t bank digitally, while others just prefer dealing in cash or dealing with human beings.

“They shouldn’t be expected to hotfoot it up to town whenever they need to do a transaction. Taking away options is not progress.

“I’ve written to the bank and asked for a meeting. I will do all I can to help find a long-term solution which can keep local banking services in the community of Leith.”

The Scottish Liberal Democrat parliamentary candidate for Edinburgh North and Leith Mike Andersen has hit out at both the Royal Bank of Scotland and the TSB Group, after they respectively announced the closures of their last remaining branches in Leith. 

Mike Andersen said: “Access to cash is a hugely important issue to the thousands of residents in the north of the city.

“Not only will locals be losing yet another important service, but it hurts tourists and visitors who may be seeking cash out with normal shop hours to use in local bars and restaurants.

“Lib Dems have consistently called on both our governments, in Edinburgh and London, to do more to support local businesses and find a solution to bank branch closures by introducing schemes such as community hubs.

“Both RBS and TSB need to halt these closures and restore the confidence of local people.”

Jack Caldwell, Liberal Democrat Councillor for Leith Walk said: “Leith as a whole is one of the most densely populated areas in the UK.

“RBS and TSB both need to rethink this announcement and ensure local residents are fairly supported.”

Sanne Dijkstra-Downie, Liberal Democrat Councillor for Forth ward said: “Given that residents are keen for more local services near their homes, it’s incredibly disappointing for my constituents who will now have to travel much further for in-person banking services.

A spokesman for TSB said: “The decision to close a branch is never taken lightly, but our customers are now doing most of their banking digitally and we need to move to a better balance of digital and face-to-face services.

“We remain committed to a national branch network and through innovation and integration with video, telephone, digital, branch and other face-to-face services TSB customers have more ways to bank with us than ever before.”

Founders of Newbridge caravan park win sustainable business award 

The founders of a caravan park in Newbridge have won a UK-wide Sustainable Small Business award. 

Katie and Alastair Guinan, who set up Linwater Caravan Park on Clifton Road in 1999, have been recognised with the Sustainable Business Transition Award. 

The business sets itself apart by offering value for money whilst ensuring the business is fair on staff, the community and the planet. 

Katie said: “As owners of a family business, it is really important that we operate responsibly so that it, and the planet, is still here for the next generation. We have worked hard over the last few years to improve our green credentials and will continue on this path. 

“There is always room to improve no matter how many awards and certificates you get for being sustainable.

“We are so grateful for the recognition which is proof that you can do it and hope that it will inspire other businesses to follow suit.” 

The awards are part of the Plan it with Purpose initiative run by small business support platform, Enterprise Nation, in partnership with Aviva and TSB with the aim of shining a spotlight on businesses that focus on sustainability and purpose. 

Emma Jones, CBE, founder of Enterprise Nation, said: “It’s wonderful to see the progress these small climate-friendly businesses have made and continue to make in their purpose-driven businesses.

“The reality is, in the fight against the cost-of-living crisis, businesses that are leading the way in sustainability and energy efficiency, while making a meaningful contribution to society, must become an increasingly important feature of the small business community and we must do everything we can to support them. 

“Building a business around the circular economy is compelling, and our awards recognise the vital contribution these founders are making.” 

Fiona Hyde, Head of Sustainability at TSB said:We know that reducing our own environmental impact matters to customers and colleagues.

“We’re proud to support Enterprise Nation’s ‘Plan It with Purpose‘ program, helping small businesses make a positive impact and recognising the success of the five brilliant businesses that have won today.”  

Plan it with Purpose has been designed to support small and medium businesses and business owners by increasing their understanding of environmental and social issues, showcasing relatable role models, and helping to build sustainable ventures while encouraging change through tailored resources, action plans and recommendations. 

TSB in Pilton earmarked for closure

The TSB bank branch on Boswall Parkway is among 164 to be closed, TSB has announced. Edinbugh’s Corstorphine and Gorgie branches also face the axe.

TSB blames “a significant shift in customer behaviour” as more customers bank online. (Perhaps more customers ‘choose’ to bank online as more and more of their local branches are shut down? – Ed.)

Debbie Crosbie, Chief Executive of TSB, said: “Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.

“We are reshaping our business to transform the customer experience and set us up for the future. This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.

“We remain committed to our branch network and will retain one of the largest in the UK.”

THIS ‘RESHAPING’ WILL SEE THE TSB CLOSE ONE THIRD OF IT’S BRANCHES

Robin Bulloch, Customer Banking Director at TSB, said: “Alongside these changes, we will continue to invest in our remaining branch network to offer high quality banking services, fully integrated with improved digital capability.

“We are working to ensure the transition towards digital – which is being seen right across the economy – is handled sensitively and pragmatically for our colleagues and customers. We’re taking steps to support vulnerable customers and those in rural locations.”

The latest figure is in addition to the 82 branches it said it would close in November, when TSB set out plans to save £100m by 2022.

Unite trade union described the TSB’s announcement as “a dark day for the finance sector”.

Lothian MSP, Miles Briggs, said: “These bank closures are extremely concerning and a sign of the impact that Covid-19 is having on the economy in Edinburgh and the Lothians.

“In recent years there have been a number of bank closures which affect people’s access to banking facilities and makes it harder for people to manage their finances.

“It is crucial that bank employees who are being made redundant are fully supported in finding new roles and any training for those roles.”

Everything you need to know about getting a mortgage during Covid-19

Covid-19 is impacting many families and individuals in very different ways. But with so many of us spending more time at home than ever before, many people are thinking about whether they can move or extend to gain more space, or just taking advantage of lower interest rates.

The housing market is now opening up and rates are changing yet many people are unsure about whether mortgages are available for them.

TSB’s Head of Mortgages, Nick Smith answers some important questions on getting a mortgage in the current environment: 

Can I still get a mortgage in the current environment?

Yes, you can. However, getting a mortgage really depends on individual circumstances. Think about your personal situation – is your income sustainable? Are you happy with the deposit you’ve built?

If you’re planning to get a mortgage, speak to your lender or broker openly about your financial situation and they will be able to advise on the best options for you.

Can I physically view properties?

Estate agents are opening up and you should be able to do physical viewings in England. But in Scotland, Northern Ireland and Wales viewings are not yet permitted.

If you’d prefer an electronic viewing – speak to your agent, they can likely help you, although for many people, nothing can replace the sense of space and perspective you get from being physically in the property.

Can I get a valuation or survey done on a house I want to buy?

Yes, most lenders are now conducting physical valuations where electronic valuations have not been possible.

Most surveyors will be taking their precautionary measures with full PPE equipment, therefore ensuring the homeowner’s safety as well as their own.

However, more and more lenders are using electronic valuations, which are very accurate and can be done very quickly. Remember – the valuation done by your mortgage lender is to satisfy themselves that the house is a good security for your loan.

I’d always advise when buying a new house that you consider a more detailed survey for your own benefit and peace of mind. The RICS consumer guide to home surveys on their website is a useful guide to your different options.

Are first time buyers impacted more than second time buyers?

No, they’re not. It really depends on how much equity you have either as a first-time buyer or those remortgaging/buying a second property.

If you’re looking to remortgage just remember you don’t have to move to a new bank/lender. All major providers will offer a product transfer which means that you can move to a lower rate.

Is there anything I need to be aware of when applying for a mortgage in this environment?

There are a few things to bear in mind. Crucially, it’s important to think about your financial situation. Has your income changed recently? Will you be able to make payments now and in the future? When speaking to your lender/broker, provide as much information as you can about your income. Ultimately, they will want to protect you as much as possible, so that you can comfortably meet your payments and not find yourself in a financially vulnerable position.

For example, consider the following when speaking to your mortgage advisor: have you been working more overtime than normal lately? Will this continue in the future or will your hours and overtime reduce?

Most lenders will lend to those who have been furloughed but each lender will have their own lending criteria. Your mortgage advisor will be able to help with the best options for you. For more complex income circumstances, a specialist mortgage broker will be able to talk through your options.

The physical process of buying a house has also changed very slightly – there will be more social distancing for example and so it is likely a mortgage meeting will take place over the phone rather than face to face.

A mortgage meeting over the phone is easier to book in whereas face to face is a little more difficult at the moment. The Government has recently issued detailed guidance on how house viewings should be conducted with social distancing in mind.

With the rapid market changes, we’ve also seen banks responding very quickly and reintroducing higher loan to value products. At the moment, most banks have reintroduced lending up to 85% of the value of the property – so there are more mortgages becoming available again for those with a 15% deposit. Do your research and speak to your advisor about the best mortgages for you.

If I’ve been offered a mortgage is my bank obliged to offer it if my circumstances change?

No, they’re not. Offers can only be withdrawn under certain limited conditions but this includes a change in income. If your circumstances change, speak to your lender or broker as soon as possible.  It’s important to remember that they will always want to ensure you can afford repayments now and in the future and they will work with you to find the best options for you.

I’m thinking about enlarging my home to create more space – how do I get a mortgage for this?

You have three options to consider, and the best option for you will depend on a number of things, such as how much additional money you need to borrow, how much your house is worth, and whether your current mortgage is still in a period where early repayment charges apply.

Option 1: would be to speak to your existing mortgage provider about a “Further Advance” – essentially borrowing more money on your existing mortgage. This is likely to be the quickest option to get funds in your bank account, as there’s no change in lender, but you should weigh up both the convenience and the cost, as it won’t necessarily be the cheapest option.

Option 2: would be to move your entire mortgage to a new lender under a remortgage process, taking additional borrowing as part of your application. If you want to take this option, be careful to speak to your existing lender about any early repayment costs associated with your current mortgage.

Option 3: would be to take out what’s known as a “second charge” loan – this is where a new lender advances you the money, accepting that if you default on your mortgage and your house is repossessed, they only get funds from your property once the first-change lender (i.e. your main mortgage) has recovered their debts. As a result, these are usually more expensive interest rates, and are less common in the market.

If the above options don’t appeal, or if you don’t have much equity in your property, you could also consider an unsecured loan.

Whilst interest rates are usually higher than on mortgages / further advances, there is some flexibility in taking a separate unsecured loan, as long as you can afford both payments, and most mainstream lenders will offer up to anywhere between £25k and £50k as their maximum unsecured loan amount.

Do note though, repayment terms are usually shorter, so these will almost always have a higher monthly repayment.

I’m not feeling confident about buying in the current environment, what should I do with my deposit?

If you’re feeling uncertain about buying a house right now, think about when you believe you might feel ready. When thinking about where to put your hard-earned deposit, consider whether you really want it tied-up.

If there’s a chance that you might find somewhere you would love to buy in six months, then putting your deposit in a longer fixed-term savings account, where you might forfeit interest if you withdraw early, probably isn’t the right thing to do, even if it has a slightly better interest rate.

Equally, you should think very carefully before moving any of your deposit into stocks, shares or funds, where the value could go down as well as up – what if the value has decreased at a time you want to buy? Would that be a problem for you?

If so, now probably isn’t the time for that sort of investment. Speak to your bank about your options, they can assist and talk you through what is suitable for you and your circumstances.

Nick Smith, TSB’s Head of Mortgages, concludes: “The market is changing rapidly and we are seeing some confidence grow in the housing market, which will be welcome news for those eager to buy a new home or to remortgage.

“There are mortgages available, but you will need to remember to do your research and have open discussions with your mortgage advisor.”