Edinburgh businesses targeted as part of till fraud probe

More than 20 takeaways and restaurants in Edinburgh, London, St Helens and Stoke have been subject to unannounced visits as part of a crackdown on electronic till fraud.

The action by HM Revenue and Customs (HMRC) officers took place over the last four weeks, with 24 hot food takeaways and restaurants targeted.

The visits coincided with the launch of criminal investigations by HMRC’s Fraud Investigation Service, which are conducting three interviews under caution this month with individuals from Stoke and St Helens.

A small minority of takeaways and restaurants in the UK are using Electronic Sales Suppression (ESS) tools, which are software or devices that alter electronic point-of-sale records. They are used to underreport a business’s sales and consequently evade tax.

Those involved are being urged to contact HMRC now before their wrongdoing is detected. The longer a business delays in disclosing information, the higher the financial penalties will likely be. Since May 2023 the department has received more than 50 voluntary disclosures from businesses about their undeclared sales.

Marc Gill, HMRC’s Director of Individuals & Small Business Compliance, said: “ESS tools give businesses the appearance of trading legitimately, but in reality they are stealing tax that should be helping fund our vital public services.

“We have sophisticated ways of detecting this type of fraud and anyone using, supplying, making or promoting ESS can face fines of up to £50,000 or criminal prosecution.

“We urge those involved to come forward and use our disclosure facility on gov.uk rather than wait for us to contact you – it could lead to a reduction in financial penalties.”

ESS tools are usually hardware or cloud-based software that allow businesses to understate their income in various ways. Sales are put through the till as normal, but the system allows records to be manipulated – sometimes by deleting sales and linking to either domestic or offshore payment platforms.

To investigate ESS in the takeaway and restaurant sector, HMRC uses third party information, including bank account and transactional data from online food ordering platforms, to check against what has been declared.

As well as a voluntary disclosure form, HMRC also encourages anyone with information regarding ESS or any form of tax fraud to contact them online.

Alcohol product sales rise by more than a third during lockdown

  • Sales of takeaway alcohol products have risen by more than a third (36%) during lockdown, due to increased intake and offerings, new research shows. 
  • Brand new data compiled by Just Eat and City Pantry reveals the UK’s takeaway habits and how they’ve changed during the pandemic. 
  • Northern Ireland saw the biggest increase in product orders with a rise of 9.3%, while the West Midlands saw the lowest increase at 3.5%. 
  • Continued social distancing and flexible working will lead to steady increase in home deliveries, expert says. 


Takeaway alcohol product sales have risen by more than a third (36%) during lockdown, due to an increase in consumption and a wider availability of products, new research shows. 

The study, compiled by City Pantry and Just Eat, looks at how the nation’s takeaway habits have changed over lockdown, to reveal whether we’re eating healthier, drinking or eating more, and when in the week we’re most likely to indulge in a takeaway. 

Northern Ireland saw the biggest sales increase with orders up 9.3%, followed by the East of England with 7.7% and the East Midlands at 6.4%. The West Midlands (3.5%) and the North West (3.8%) saw the lowest rise. 

While this increase could be attributed to a rise in at-home consumption due to Brits being unable to visit the pub, it’s also likely due to more providers adding alcohol products to their takeaway menus than before the pandemic. 

This has been instrumental in allowing dine-in restaurants to pivot their services to maintain revenue while restrictions were in place, with all regions partaking in remotely purchasing alcohol products.  

Increase in alcohol consumption by region

As well as ordering more alcohol products, the data shows that some regions have grown progressively more adventurous with their meal choices. 

Brunch orders have seen the biggest maximum rise overall with orders jumping by 182% in Northern Ireland, while Scotland has seen orders of Greek food – such as moussaka, baklava and gyros – rise by 167%. 

Vegan and vegetarian orders are also on the rise, with plant-based takeaways rising by almost a third (29%). Not every part of the UK is onboard with the veggie options, however, as they’ve dipped by 10% in the Midlands and 7% in Scotland compared to before lockdown. 

Tom Squire, Financial Director at City Pantry, comments: “As businesses and individuals continue to adapt to the ‘new normal’ and practice social distancing, it’s likely we will see further growth in delivered-in meals.

“As such, it’s important that we in the hospitality industry continue to work together to find solutions that are COVID-safe and adapt to meet the evolving needs of consumers.

“We’ve already seen hospitality businesses adapt and create new offerings during lockdown –  from creating recipe boxes of their best-selling dishes to hampers that include treats and alcohol, all available for delivery to people’s homes.

“Convenience and variety have played a big role in this increased demand, with busy remote workers not able to spend sufficient time preparing all their meals from scratch every day.”

And increased alcohol sales isn’t the only habit that has increased during lockdown – dessert orders have risen by a massive 151% in Wales and 141% in the East of England, while the average takeaway order value is now 10% higher than before lockdown. 

To find out more about the North/South divide when it comes to takeaways, please visit: https://blog.citypantry.com/blog/national-takeaway-divide

Starring role for Edinburgh takeaways

Edinburgh takeaways, Mania of Lauriston Place and Turkish Carry Out on Easter Road, are heading for nationwide fame after landing lead roles in new UK wide advertising campaign for Just Eat. The eateries feature in new YouTube adverts, which celebrate humourous real life reviews from satisfied customers. Continue reading Starring role for Edinburgh takeaways

Verona is top of the takeaways

JUST EAT REVEALS THE TOP 10 HIGHEST RATED TAKEAWAYS IN EDINBURGH

  • Verona on Cadzow Place takes the number one spot in Edinburgh with the classic margherita pizza as the top dish

  • Just Eat’s Top 10 is based on customer reviews in the past 12 months looking into quality, service and delivery time

  • Dalry and Gorgie are the areas of Edinburgh where Just Eat is most popular

Data released by Just Eat, a leading global marketplace for online food delivery, revealed that residents of Edinburgh have chosen Verona on Cadzow Place as its top takeaway. Continue reading Verona is top of the takeaways

David Attenborough named as Scots’ ultimate dinner party guest

david-attenborough

A survey by Just Eat, commissioned to mark the launch of voting for the British Takeaway Awards, has revealed Sir David Attenborough as the guest Scots would most like to share their last slice of pizza with. Continue reading David Attenborough named as Scots’ ultimate dinner party guest