smartphones – The NEN – North Edinburgh News

Tech experts reveal how to stop your phone from overheating

With the UK facing the hottest temperatures on record this week, many of us will be wondering how to protect our tech items from overheating and facing long lasting damage.

Experts at VPNOverview.com reveal the best ways to keep your phone and other devices cool in this weather:

Remove your phone case

Keeping your phone in a case is a great way to protect it from damage, however, a case can be a form of insulation and will keep in any heat from your phone, increasing the risk of your phone overheating. Taking your phone case off will let heat dissipate quickly and keep your phone cooler. Naturally, phone cases are important in the way of protection to your phone, but even taking it off for a few minutes in a safe environment can do your phone the world of good.

Take your phone out of your pocket

Whilst it can be useful to keep your phone in your pocket, pockets are small spaces and they end up pressing your phone to your skin, meaning your phone will take in a lot of your body heat. If you don’t have a bag to keep your phone in when you’re on the go, a looser pocket such as an oversized shirt pocket can also be a good place to keep your phone.

Change your phone’s settings

There are a few changes you can make in your phones settings that can reduce the battery and energy that your phone is using and subsequently keep your phone cool. Firstly, you should turn off any data settings when you don’t need it, or even go one step further and put your phone on airplane mode when you’re not using it. This can save your phones battery which is closely linked to your phone’s temperature. Another setting you can change is your phones brightness. Turning down the brightness will reduce the amount of battery being used and subsequently lessening how much your phone heats up.

Don’t overuse your phone

There are apps and software’s, particularly gaming apps and video apps that can use up a lot of battery on your phone and can warm up your phone. If you’re already in hot weather, it would be wise to avoid using these apps unless absolutely necessary – even if that means finding shade or a cooler spot to use your phone, it will make a big difference to your phone’s temperature.

Keep your phone out of the sun

It may seem obvious but preventing your phone from overheating is far easier than repairing your phone from overheating. Simple things such as keeping your phone in a cooler room or in the shade can go a long way in terms of protecting your phone, so next time you’re out and about, be conscious of where you’re leaving your phone and make sure it’s in a shady or cool spot.

UK smartphone owners could be entitled to a £480 million payout

Around 29 million Britons could be entitled to a payout after being overcharged for their smartphones, if a landmark claim by consumer champion Which? is successful.

According to Which?, consumers could be owed a collective £482.5 million in damages from multi billion-dollar tech giant Qualcomm.

Which? believes Qualcomm has breached UK competition law by taking advantage of its dominance in the patent-licensing and chipset markets. The result is that it is able to charge manufacturers like Apple and Samsung inflated fees for technology licences, which have then been passed on to consumers in the form of higher smartphone prices.

Which? is seeking damages for all affected Apple and Samsung smartphones purchased since 1st October 2015.

It estimates that individual consumers could be due up to £30 depending on the number and type of smartphones purchased during that period, although it is expected at this stage that most consumers would receive around £17.

Qualcomm has already been found liable by regulators and courts around the world for similar anticompetitive behaviour and Which? is urging Qualcomm to settle this claim without the need for litigation by offering consumers their money back.

Which?’s legal action could help millions of consumers get redress for Qualcomm’s anticompetitive abuse. This is possible because of the opt-out collective action regime that was introduced by the Consumer Rights Act 2015.

It has been near impossible for individual consumers to take on big companies like Qualcomm in the past, but the collective regime opened the door for Which? to represent consumers where large numbers of people have been harmed by anticompetitive conduct.

This action is vital to obtain redress for consumers and to send a clear message to powerful companies like Qualcomm, that if they engage in harmful, manipulative practices, Which? stands ready to take action.

Anabel Hoult, CEO of Which?, said: “We believe Qualcomm’s practices are anticompetitive and have so far taken around £480 million from UK consumers’ pockets – this needs to stop. We are sending a clear warning that if companies like Qualcomm indulge in manipulative practices which harm consumers, Which? is prepared to take action.

“If Qualcomm has abused its market power it must be held to account. Without Which? bringing this claim on behalf of millions of affected UK consumers, it would simply not be realistic for people to seek damages from the company on an individual basis – that’s why it’s so important that consumers can come together and claim the redress they are entitled to.”

Visit www.smartphoneclaim.co.uk to find out more about the claim and sign up for campaign updates.

Void Android?

More than one billion Android devices around the world are vulnerable to attack by hackers because they are no longer supported by security updates and built-in protection, new research by Which? has found.

The consumer champion crunched Google data, which shows a staggering two in five (40%) Android users worldwide are no longer receiving vital security updates from Google, potentially putting them at risk of data theft, ransom demands and a range of other malware attacks that could leave them facing bills for hundreds of pounds.

The findings come as Which? adds warnings to its reviews of potentially affected smartphones – which are not necessarily old models and are still available to buy through online marketplaces – so consumers are aware of the risk.

Which? experts took a selection of affected phones and tablets into its labs, including handsets still available to buy from online marketplaces such as Amazon, and found they could easily be hit by a range of malware and other threats.

Researchers tested a range of phones including models from Motorola, Samsung, Sony and LG/Google and found vulnerability to hacks including enabling personal information to be stolen, a hacker to take complete control over the phone or large bills for services that the phone owner hasn’t used themselves.

Recently out-of-support devices won’t immediately have problems, but without security updates, the risk to the user of being hacked goes up exponentially. Generally speaking, the older the phone, the greater the risk.

Anyone using an Android phone released around 2012 or earlier – including popular models like the Samsung Galaxy S3 and Sony Xperia S, should be especially concerned, since it’s likely they will be running a version of Android that does not include various security enhancements Google has been rolling out since.

Google declined to respond when Which? asked for data on how many UK users are likely to be affected. But the consumer champion estimates there could potentially be millions of old unsupported Android devices still in use in the UK.

Which? shared its findings with Google but the tech giant’s response failed to provide reassurance that it has plans in place to help users whose devices are no longer supported.

Which? is calling for far more transparency around how long updates for smart devices will be provided so consumers can make informed buying decisions. The industry must also do a better job of giving support and guidance to customers about their options once security updates are no longer available.

Proposed legislation for mandatory security requirements – putting the onus on manufacturers to provide clear information about how long security updates will be provided for – and strong enforcement for manufacturers, retailers and online marketplaces that fall short are essential to tackle the growing problem of digital obsolescence.

Which? believes Google and other manufacturers also have questions to answer about the environmental impact of phones that can only be supported for three years or less – meaning consumers frequently need to fork out hundreds of pounds to replace them, while old phones end up piled up in landfill.

Kate Bevan, Which? Computing editor, said: “It’s very concerning that expensive Android devices have such a short shelf life before they lose security support – leaving millions of users at risk of serious consequences if they fall victim to hackers.

“Google and phone manufacturers need to be upfront about security updates – with clear information about how long they will last and what customers should do when they run out.

“The government must also push ahead with planned legislation to ensure manufacturers are far more transparent about security updates for smart devices – and their impact on consumers.”

Which? Tips

My Android phone is working fine, so why should I ditch it?

If your Android device is more than two years old, check if it can be updated to a newer version of Android. Open your phone or tablet Settings app, then tap System > Advanced > System update. You can then see your Android version.

If you are on a version before Android 7.0 Nougat, try to update your system. Still in the System update section, follow the instructions to run the update.

If you can’t update to a newer version, you’ll need to consider that there will be an increased risk of using your device going forwards – especially if you are running a version of Android 4 or lower.

What should I do if my mobile phone is no longer updated?

The older the phone, the greater the risk. Anyone with a smartphone that runs Android 4 or earlier should seriously consider whether it’s worth the risk to their data and privacy to continue using the device. However, there is an increased risk to any device that is no longer being supported by security updates. If you are still using such a phone, carefully consider the following advice until you upgrade.

1. Be careful what you download: The majority of threats come from downloading apps from outside the Google Play store, so be very wary of that. If you do sideload an app, check carefully that it is official and always manually re-enable the ‘unknown sources’ block in your Android settings after you’re finished. This is done automatically in newer Android versions.

2. Watch what you click on: As well as traditional phishing threats that might arrive via email, variations on these threats can be sent to a phone via SMS or MMS messages to take advantage of vulnerabilities found on some older versions of Android. Be very wary of clicking on any links that look suspicious, especially if they are from senders you’re not familiar with.

3. Back up your data: Make sure all your data is backed up in at least two places (a hard drive and a cloud service). If something goes wrong and you do get infected, this will help to ensure you won’t lose access to anything vital.

4. Get mobile antivirus: There are a range of additional apps that can provide some protection for your older Android device against security threats. Bear in mind, though, that the choice might be limited for really old Android builds. We could barely find any reputable services for the Sony Xperia Z2 running Android 4.4.

Which? advice guide for people who are using phones that no longer receive security updates: https://www.which.co.uk/reviews/mobile-phones/article/mobile-phone-security-is-it-safe-to-use-an-old-phone

Parents more concerned about their children online

More parents than ever feel children’s online use now carries more risks than benefits, according to Ofcom’s latest research into children’s media and online lives.

Ofcom’s Children’s Media Use and Attitudes report 2019 is based on around 3,500 interviews with children and parents. Children’s Media Lives is a qualitative report looking at how children aged eight to 18 think about and use digital media.

Parents and carers are becoming more likely to trust their children with greater digital independence at a younger age. But far fewer believe the benefits of their child being online outweigh the risks than five years ago. And around two million parents now feel the internet does their children more harm than good.

This comes as children are now more likely to see hateful content online. Half of 12-15s who go online had seen hateful content in the last year, up from a third in 2016.

Parents are increasingly concerned about their child seeing something online which might encourage them to harm themselves. Similarly, two gaming-related problems are increasingly concerning parents: the pressure on their child to make in-game purchases of things like ‘loot boxes’, a virtual item containing rewards; and the possibility of their child being bullied via online games.

However, parents are now more likely than in 2018 to speak to their children about staying safe online, and are nearly twice as likely to go online themselves for support and information about keeping their children safe.

Influencers, online activism and girl gamers

Looking at what today’s children are doing online, Ofcom uncovered three big trends over the past year.

The ‘Greta effect’. There is increased online social activism among children. Almost a fifth of 12-15s use social media to express support for causes and organisations by sharing or commenting on posts. One in 10 signed petitions on social media.
Rise of the ‘vlogger next door’. While high-profile YouTube stars remain popular, children are now increasingly drawn to so-called ‘micro’ or ‘nano’ influencers. These often have fewer followers, but might be local to a child’s area or share a niche interest.
Girl gamers on the increase. Almost half of girls aged five to 15 now play games online – up from 39% in 2018. The proportion of boy gamers is unchanged at 71%, but boys spend twice as long playing online each week as girls.

Social Media use more fragmented

Older children are using a wider range of social media platforms than ever before. WhatsApp in particular has grown in popularity among 12-15 year-olds since last year, despite having a minimum age limit of 16.

WhatsApp is now used by almost two thirds of older children – up from 43% in 2018. For the first time, it rivals Facebook, Snapchat and Instagram as one of the top social media platforms for older children.

Newer platforms are also becoming more popular. Around one in seven older children use TikTok, which enables users to create and upload lip-sync, comedy and talent videos, while one in 20 older children uses Twitch, a live streaming platform for gamers.

Children’s viewing habits are changing radically too. Almost twice as many children watch streaming content than they did five years ago.

In 2019, fewer children watched traditional broadcast TV than streaming content, with a quarter not watching it at all.

But YouTube is as popular as ever, remaining children’s firm favourite for video ahead of Netflix, Amazon Prime, the BBC and ITV.

The age of digital independence

When it comes to going online, children are most likely to use a tablet but mobiles are becoming increasingly popular and children are now as likely to use a mobile as they are a laptop.

This move to mobile is being driven by older children, for whom 10 is becoming the age of digital independence. Between age nine and 10, the proportion of children who own a smartphone doubles to 50% – giving them greater digital freedom as they prepare to move to secondary school. By the time they are 15, almost all children have one.

“Today’s children have never known life without the internet, but two million parents now feel the internet causes them more harm than good, said Yih-Choung Teh, Ofcom’s Strategy and Research Group Director.

“So it’s encouraging that parents, carers and teachers are now having more conversations than ever before with children about online safety. Education and stronger regulation will also help children to embrace their digital independence, while protecting them from the risks”.

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A quarter of all iPhones are smashed: 5% are totally unusable

27% of smartphones have smashed glass at any one time, survey finds

We’ve all got the friend with a smashed smartphone – trying to view their phone screen in between shards of broken glass – putting off the day when they must spend £100 to get it sorted. Continue reading A quarter of all iPhones are smashed: 5% are totally unusable

Digital Information Day for MHA tenants

Muirhouse Housing Association tenants have an opportunity to brush up their technology skills at event at Muirhouse Millennium Community Centre tomorrow (writes James McGinty):

Come and find out more about using phones,tablets and computers with the M.H.A. Team at Muirhouse Millennium Community Centre (Lounge/Cafe area) on Tuesday (9 June) from 11am – 1pm.

This is an event for M.H.A.Tenants only.

An expert from the field of computers will be there joining the Team and if you attend your name will be entered to a lucky dip to win a tablet!