UK reports £5.7m in cyber crime financial loss so far this year

  • From the start of 2021, the UK has reported a total of 14,883 instances of cyber crime, with the total losses of £5.7m 
  • Despite 90% of offences being made against the public, UK businesses have reported £1.9M of losses – a third of the total figure 
  • Offences involving hacking, social media and email account for 6.3k of reported incidents 
  • Primary targets for cyber crime appear to be tech-savvy individuals under 40 

British people and businesses have suffered financial losses of £5.7m from a reported 14,883 cyber crime incidents since the start of the year. 

The new study from click fraud prevention experts PPC Shield indicates that malicious hacking, fraudulent use of social media accounts and email scams are the most common form of cyber crime so far this year – accounting for 43% of all reported incidents since 1st January. 

Also in the high-ranking categories are reports of malware/viruses, personal hacking and extortion. 

Data compiled from the National Fraud Intelligence Bureau indicates that those under 40 reported the most incidents this year, at a total of 5,000. This suggests that scammers and hackers are predominantly targeting younger, more tech-savvy generations; Those used to juggling multiple social media accounts, email addresses and banking apps. 

Though cyber crime against corporate bodies only accounts for 10% of the UK’s reported offenses, their financial losses of £1.9M accounts for a third of the total figure. 

Concerning the effects on victims of cyber crime – ONS data from the Crime Survey for England and Wales (CSEW) indicates that 72% of those affected by cyber crime expressed that they had been emotionally affected by their experiences, with almost a third stating a moderate to severe impact as a result of the offense – predominantly annoyance and anger. 

A further 1 in 10 individuals experienced emotions such as anxiety, depression, fear or difficulty sleeping. 

Despite the personal nature of the crimes, 81% of offences were committed by an individual person (as opposed to a group) that was not known to the victim.  

Concerning the tools used to commit cyber crime, malware (software designed to cause damage to a computer, server, client, or network) is at its lowest point since 2007, according to Google’s Transparency Report. In contrast, phishing websites – which seek to gain passwords, credit card numbers and other private information without the use of applications – have seen an increase of more than 750% since 2007.  

In all cases of cyber crime that resulted in financial loss, one in three individuals discovered the offence through communications from their bank, building society or other financial institution. 

Including non-cyber assisted fraud, the UK has logged 253,736 reports that equate to total financial losses of £1.2bn this year. Health minister Lord Bethell has previously commented on the rise of phishing scams conducted over the course of the COVID-19 pandemic, with an increase in fraudulent text and calls to mobile phones, with individuals posing as bank employees, HMRC and even the NHS charging for fake COVID tests and track & trace. 

A spokesperson for PPC Shield comments: “With the internet such an essential part of our daily lives, taking care online and using robust security measures are of utmost importance.

“Always be aware of what you are clicking on, and be especially wary of phishing sites and emails sent from companies or individuals that you are not familiar with.” 

The analysis was conducted by PPC Shield, which enables brands and businesses to optimize their online ad campaigns by filtering out and blocking fraudulent clicks to ensure an advertising budget is not wasted. 

www.ppcshield.io  

A need for speed: Slow computer is UK’s most Googled tech problem

  • Slow computers top the list of the UK’s ten most Googled computer problems
  • Forgotten passwords are second, and the “blue screen of death” is third
  • Top tips on how to solve the five most commonly searched issues

The UK’s most searched computer problem is how to speed up a PC or laptop, with Google logging more than 57,000 queries every month related to slow computers.

The study by online security experts PPC Shield found that terms such as “how to speed up laptop” or “speed up Windows 10” accumulated the highest number of average monthly searches in the UK – 57,950 in total.

In second place were forgotten password searches, as an average of 44,050 searches are made each month to change a forgotten password to access a service such as Gmail or Facebook.

In third place is the Windows “blue screen of death”, which appears following a fatal system error to indicates a system crash, and generates 32,590 searches on average each month.

The UK’s fourth most-Googled computer problem is based on problems with Windows updates, with 21,050 monthly searches for terms like “Windows update fix” or “Windows 10 update problems”.

Fifth on the list is another speed-related query – people hoping to find ways to speed up their internet connection, which sees on average 20,850 searches per month.

The sixth and seventh most commonly searched computer issues relate to recovering Windows (19,100 monthly searches), and the more drastic option of resetting Windows (12,150), while number eight in the ranking is the problem of the computer not even starting, which is Googled 11,850 times a month.

Problems with peripherals, such as the keyboard and mouse, are ninth on the list due to 10,760 searches each. In tenth but by no means the least infuriating, are printer problems, which generate 10,350 monthly Google inquiries.

Commenting on the study, a spokesperson for PPC Shield said: “Society relies on technology more than ever before, so it’s fascinating to see which technical issues are the most common, and our research reveals that computer speed is of paramount importance. Whether we’re working, or browsing for leisure, everyone is so used to the lightning quick speed of modern technology that even small delays can feel like an age.”

The study used a search analytics platform to analyse more than 400 different terms related to computer problems and grouped together similar search terms to find the most common issues. It also found that the single most searched term is “how to speed up laptop”, followed by “change google password”, with “speed up windows 10” in third.

The analysis was conducted by PPC Shield, which enables brands and businesses to optimise their online ad campaigns by filtering out and blocking fraudulent clicks to ensure an advertising budget is not wasted.

Problem rankType of problemAverage monthly number of UK searches
1Computer is too slow57,950
2Forgotten password44,050
3Blue screen of death32,590
4Windows 10 update problems21,050
5Internet is too slow20,850
6Windows 10 recovery19,100
7Reset Windows 1012,150
8Computer not starting11,850
9Mouse and keyboard not working10,760
10Printer not printing10,350

The UK’s top five most Googled computer problems – and tips on how to solve them:

  1. Computer is too slow
  • Uninstall unnecessary software
  • Limit the programs that run at startup
  • Add more RAM to your PC
  • Check for spyware and viruses
  • Use Disk Cleanup and defragmentation
  • Consider a startup SSD
  • Take a look at your web browser, consider clearing out your cache
  1. Forgotten Password

If you’ve forgotten your password to Gmail or Facebook, you can usually choose to reset the password and gain access to your account. Many security experts recommend using a password manager to create complex unique passwords for each account you create.

If you’ve forgotten your password for Windows, it can be slightly trickier:

  • Password reset options are available by answering security questions (if you completed this when you first set up your PC)
  • It is possible to create a “password reset disk” using a USB stick
  • If all else fails, reinstalling windows will reset your password, but it may also cause you to lose your files
  1. Blue Screen of Death

This can be caused by numerous things, including corrupted apps that need to be reinstalled or incompatible hardware/peripherals. These are easily fixed, but sometimes the “BSOD” will not allow you to even access your desktop. You can boot up your PC in “safe mode”, however, and perform some changes from there – namely, reinstalling windows.

  1. Windows 10 update problems

Along with more advanced fixes, some of the most basic ways you can troubleshoot problematic Windows Updates includes:

  • Free up some drive space so you can run updates
  • Restart to apply installed updates
  • Run Windows Update again
  • Disconnect external hardware
  • Update third-party drivers
  • Check Device Manager for errors
  1. Internet is too slow
  • Turn things off and on again.
  • Move your router to a better location.
  • Adjust your router’s antennas.
  • Make sure you’re on the right frequency band.
  • Prune unnecessary connections.
  • Change your Wi-Fi frequency channel.
  • Update your router’s firmware.
  • Replace your equipment.
  • Extend your Wi-Fi network.