Port of Leith Housing Association (PoLHA) has appointed a new Customer Services Director. Claire Ironside brings twenty years’ experience of working in and developing housing services within Edinburgh and East Lothian.
Joining from the City of Edinburgh Council, Claire was responsible for the letting and management of Council tenancies within the City Centre and Leith, as well as implementing environmental improvement projects in the area. In her new role, Claire will be managing customer services, community initiatives, housing management and TOiL (training opportunities in the Lothians).
Commenting on her appointment, Claire (pictured above) said: “Delivering good quality affordable homes; devising initiatives that will improve the quality of people’s life and managing good quality affordable housing are all key factors in making a difference to our customers.
“Over the last couple of years I have been based within the Leith Local Office as part of the City Centre/Leith Neighbourhood structure and during this time I have gained an increasing insight into life in the Leith community. I am looking forward to bringing my experience to PoLHA and benefitting its customers.”
Keith Anderson, Port of Leith Housing Association Chief Executive, said: “We’re delighted Claire has joined us. She has a wealth of experience, and combined with her advocacy for Leith, will be a great asset to the Association. We’re committed to providing the very best for our tenants and having Claire on board will enable us to continue to do so.”