Tag: Jobs First programme

Social Bite’s Jobs First Programme Delivers Significant Economic and Social Benefits to UK

  • Every £1 invested in Social Bite’s Jobs First programme yields an estimated £3 worth of social benefits
  • The programme enhances UK public finances by at least £0.71 per £1 investment
  • Employers report that Jobs First has helped alleviate recruitment challenges and costs
  • Participating employees have praised the programme for providing more financial freedom, benefiting their well-being and helping them break the cycle of homelessness

A new report released today, 6 February 2025 from The Centre for Homelessness and Inclusion Health at the University of Edinburgh has revealed that Social Bite’s Jobs First initiative delivers significant  economic and social benefits.

Jobs First is an innovative employment initiative supporting individuals with lived experience of homelessness and is unique within the sector in its trauma-informed and person-centred approach, providing tailored support to both employers and employees.

The independent evaluation confirmed that for every £1 invested by Social Bite and participating employers, a social benefit of £3 is returned to the UK, while enhancing public finances by at least £0.71.

The independent report, which was launched at the Impact Conference in Edinburgh, outlines the significant socio-economic benefits of the programme for employees, employers, and taxpayers.

Savings are generated by reducing pressure on the UK’s public services such as healthcare, as well as lowering welfare benefit payments, in addition to increasing tax revenues from people who may have otherwise struggled to secure employment.

According to the Centre’s cost-benefit analysis, the social benefit equates to £52,697 per employee gaining employment, which is 2.9 times higher than the cost per employee. This is primarily attributed to increased economic output of £40,000 and enhanced personal well-being valued at £12,000.

The programme has enabled many employees to thrive in their roles and continue employment beyond the programme’s completion. Participants have reported gaining new skills, qualifications, expanded social networks, and increased confidence, all while earning income to secure more stable housing and break the cycle of homelessness.

Employers, including leading hospitality group Mitchells & Butlers, reported that the initiative has helped alleviate recruitment challenges, reduced hiring costs, and provided access to a pool of motivated candidates.

Additionally, participating companies have found involvement in the programme to be rewarding for staff and beneficial to workplace culture. All employers expressed a strong appetite for the programme to be expanded and replicated elsewhere.

The Jobs First programme recently marked its third year of operation and by the end of 2024 had supported a total of 91 individuals into employment with many continuing to thrive in their new roles today. All employees interviewed for the evaluation said they would recommend it to other people with similar backgrounds. 

Marzena Farana-Sherlock, Director of Social Impact at Social Bite said: “We are immensely proud of the findings from this independent evaluation by the Centre for Homelessness and Inclusion Health at the University of Edinburgh.

“Time and again, we have seen that homelessness is perpetuated by the vicious cycle where securing employment is difficult without stable housing, and obtaining housing is challenging without a job.

“This systemic issue needs to change, so at Social Bite, we took action to break this cycle in a sustainable way. Thanks to our incredible Jobs First employers, dedicated Social Bite support workers, wonderful charity referral partners, and the determination of our employee candidates, we are already witnessing remarkable outcomes that benefit all stakeholders and the UK economy.

“This is just the beginning for Jobs First. I have no doubt that its impact will continue to grow as we expand, and we would welcome an opportunity to discuss the findings with policymakers.”

Professor Sarah Johnsen, Director of the Centre for Homelessness and Inclusion Health at the University of Edinburgh, added: “Our evaluation of Jobs First has been overwhelmingly positive. It clearly shows that participants found the programme to be highly beneficial and that it was well-received by both jobseekers and employers.

“The impact demonstrated within just three years of the programme is impressive. Furthermore, our findings suggest that the ratio of benefits to costs would be even greater if all the advantages of Jobs First, including its role in reducing long-term homelessness-related costs and changes in public service use, could be fully measured.

“Jobs First employers, employees and support workers should be congratulated for their commitment to and success in the programme. It has been a privilege to hear firsthand from the employees who have taken part about how transformative Jobs First has been for their lives.”

Comfort Mensah moved to Scotland from Ghana in September 2023 and found herself classed as homeless.

She soon sought help through Social Bite’s Jobs First programme her the situation improved when she found work in a Harvester restaurant in January – almost four months after arriving in Scotland.

Now having completed the course while finishing her Masters at Glasgow University, Comfort’s role and support from Social Bite made it possible for her to find somewhere to call her own.

She said: “Social Bite came through. Even though it was hard at first as I didn’t have experience, they helped me through it. Having a job, earning my own money, and then finding a room was totally transformational.

“I never sleep well, but that first night I fell asleep before 8pm and slept right through to 8am – I’d never slept like it. Maybe this is how it is to be at peace.

“My advice to anybody in my situation is don’t give up – there is somebody out there who can help. When you meet that person, your mind will be blown by how much they will help. There is hope in humanity.”

The full report is available to view at https://www.social-bite.co.uk/what-we-do/jobs-first/ .

Council proud to recognise the Jobs First Programme

The Council is proud to recognise the work of Social Bite’s Jobs First programme through our parking contractor NSL (part of Marston Holdings).

We’re also sharing the inspiring story of Patrick who has benefitted from this programme and is now employed as a Parking Attendant here in Edinburgh.

Jobs First was established by Social Bite in October 2021 as a pathway for homelessness experienced individuals to employment – and in that time they have helped over 90 people. 

The programme guarantees living wage employment for each person and provides wrap-around support for both the employer and employee.

Each Jobs First employee is allocated a support worker from Social Bite who assists them throughout the programme and their employment contract, meeting weekly initially to offer practical support on bills and forms, as well as emotional guidance and confidence building to adapt to working life.

Social Bite also provides training to each employer to help them appropriately guide the employee while the support worker will help facilitate appraisal processes and employee progress.

Today we’re sharing Patrick’s story to highlight how the programme has had a positive impact on his life and in turn added value to the services we provide to the people of Edinburgh.

A video on this is available on the Council’s Instagram account.

In October, the prestigious ‘Parking in the Community Award’ was also awarded to the Council, NSL and Social Bite at the British Parking Awards, recognising this important work.

Council Leader Jane Meagher said: “Homelessness is one of the key challenges that we face in our city and I’m incredibly proud of the work that is ongoing between our services and Social Bite on the Jobs First programme.

“Behind every case of homelessness is an individual story and Patrick’s shows what can be achieved when the right support is in place. Gainful employment is about so much more than simply earning a wage. It’s a route to rebuild a life with confidence, social relationships and other transferrable skills.

“I’m hopeful that this relationship with Social Bite will continue for many years to come and that we can help more individuals like Patrick to overcome these difficulties and lessen the impact of homelessness in Edinburgh as much as we can.”

Emma Colgan-Blair, Social Bite’s Jobs First Programme Coordinator, said: “Over the past three years, Social Bite’s partnership with NSL and the City of Edinburgh Council through the Jobs First programme has helped people affected by homelessness build brighter futures.

“With a shared ethos of creating pathways to employment, together we’ve been able to support many individuals like Patrick to achieve financial stability, career growth, and personal transformation. This collaboration shows the life-changing impact of offering people from all walks of life the right support and opportunities.”

Keith Hanshaw, Group Managing Director of NSL, said: “Marston Holdings have been supporting Social Bite since 2022. We work closely with them in Edinburgh and across the UK to support those who have experienced homelessness through meaningful permanent employment opportunities.

“Social Bite were also voted internally to be one of our two Christmas reward sponsors. We have employed numerous people like Patrick and look to continue to do so for many years to come. We are really proud of the impact this makes on our local communities.”

Social Bite launches Jobs First initiative with UK’s largest employers

New UK-wide programme launched to help people experiencing homelessness into employment

Social Bite has launched a pioneering initiative to help revolutionise the access people who have experienced homelessness have to job opportunities across the UK.

Through its new Jobs First programme, Social Bite will work directly with some of the UK’s biggest employers to help breakdown the barriers people who have been homeless face on their route to employment

To date, businesses including BaxterStorey, Mitchells & Butlers, Andron FM, have signed up with a plan to help create a target of 60 employment opportunities for people experiencing homelessness. The program is being part funded through a grant from the Oak Foundation.

The initiative, which guarantees living wage employment for each person, will provide wrap around support for both the employer and employee.

Each Jobs First employee will be allocated a support worker from Social Bite who will assist them throughout the programme and their employment contract, meeting weekly to offer practical support on bills and forms, as well as emotional guidance and confidence building to adapt to working life.

Social Bite will provide training to each employer to help them appropriately guide the employee while the support worker will help facilitate appraisal processes and employee progress.

As measures put in place in response to COVID-19 are wound down, it is feared that more people will experience homelessness with latest statistics released by the Ministry of Housing, Communities and Local Government (MHCLG) showing that many of these measures helped to reduce and prevent homelessness.

Data in London shows that between April and June this year, the number of people sleeping on the streets increased by 25 per cent, making Social Bite’s Jobs First initiative even more timely. Firms across the UK are also sounding the alarm over staff shortages, with Britain’s worst labour shortage in decades putting economic recovery from lockdown at risk.

George Watson kickstarted the programme today, taking on his role with hospitality provider BaxterStorey who supply Royal Bank’s Gogarburn headquarters in Edinburgh where Social Bite recently opened a café.

Josh Littlejohn MBE, CEO and Co-Founder of Social Bite, said: “Social Bite started life nine years ago by offering jobs in a small café to people who had experienced homelessness and over that time we have seen the power of employment to change lives.

“Too often, the response to people experiencing homelessness is to ‘get a job’ – however, it’s not that easy. Proactive employers stepping out of their comfort zone to provide chances for those who would otherwise be excluded and a wraparound support alongside the job are the solutions.

“That’s why the Jobs First programme is so important. We will match people who are excluded from the jobs market with some of the UK’s largest employers.

“The wrap around support we will provide will help both employers and employees enjoy a fruitful working partnership. At a time when the UK is facing a serious labour shortage, we are incredibly proud to be partnering with major employers to deliver a program of scale throughout the UK that can act as a blueprint for how we can provide employment opportunities for homeless and marginalised people.”

Over the past four years, Social Bite has supported 34 people into employment from a background of homelessness and in total, one quarter of its workforce has experienced homelessness.

Of the 34, many have moved into employment roles with other companies, some into higher education and in many cases, they have developed careers within Social Bite. These learnings have formed the basis for rolling out Jobs First across the UK.

Operations Manager, Caroline Bacigalupo at BaxterStorey, said: “Jobs First is a fantastic programme and we’re proud to be working with Social Bite to offer training and employment opportunities to people who were previously homeless.

“We’re all thrilled to welcome George on board and can’t wait to support other Jobs First employees reach their full potential as the programme develops.”

George Watson said: “Social Bite has been like my family for the past seven years. I am really excited to start my job role with BaxterStorey. I am grateful for the Jobs First programme and hope it will help many others into employment.”