Over 8 million families to receive £301 Cost of Living Payment from today

This is first of three new Cost of Living payments adding up to £900 in 2023/24 – though some people will receive up to £1,350

  • Over 8 million households to receive £301 from the Government with payments hitting bank accounts from today
  • Those eligible will be paid between Tuesday 25 April and Wednesday 17 May, with HMRC making payments to tax credit-only customers between Tuesday 2 and Tuesday 9 May

Over eight million households across the UK will receive a £301 Cost of Living Payment from the Government, with payments rolled out from today, demonstrating the Government’s relentless focus on our five priorities – including halving inflation, growing the economy and reducing debt.

As the cost of living continues to affect families across the UK, these payments are designed to target support towards the most vulnerable in society and provide them with a financial boost.

The Department for Work and Pensions (DWP) will send payments automatically and directly to recipients’ bank accounts, with a reference of their National Insurance number followed by ‘DWP COL’.

This is the first of up to three payments for those eligible on means-tested benefits, including Universal Credit, Pension Credit and tax credits, totalling £900 through 2023/24. These will be accompanied by a £150 payment for people on eligible disability benefits this summer, and a £300 payment on top of Winter Fuel Payments for pensioners at the end of 2023.

This builds on the significant cost of living support already provided to eligible households throughout 2022 – now worth an average of £3,300 per household over this year and last.

Those entitled do not need to do apply for the payment or do anything to receive it. Payments made during this window will be staggered over the next couple of weeks meaning not everyone entitled to receive a payment will receive it today.

Mel Stride, Secretary of State for Work and Pensions, said: “This latest additional payment will be welcomed by millions of families – as will further payments due over the next year.

“We have continually supported those most vulnerable to rising costs, including through record benefits and national living wage increases as well as these exceptional Cost of Living Payments responding to the global pressures we are facing.

“We will also continue to deliver on our five priorities, including halving inflation, as this will ease pressure on households currently struggling with household bills and rising prices.”

Jeremy Hunt, Chancellor of the Exchequer, added: “The best thing we can do to help people’s money go further is deliver on our priorities to halve inflation and grow the economy.

“But we’re also here to help people through these tough times, which is why we’re holding down energy bills, freezing fuel duty, increasing Universal Credit, and giving £900 payments to low income and vulnerable families – all in part funded through windfall taxes on energy profits.”

People will be eligible for the Cost of Living Payment if they have been entitled to a payment for one of seven benefits between 26 January and 25 February 2023. The eligible benefits are:

  • Universal Credit;
  • Pension Credit;
  • Income-based Jobseekers Allowance;
  • Income-related Employment and Support Allowance;
  • Income Support;
  • Working Tax Credit;
  • Child Tax Credit.

Once the majority of those who are entitled to a payment by DWP have been paid, HM Revenue and Customs (HMRC) will make payments of £301 between Tuesday 2 and Tuesday 9 May to one million eligible families receiving tax credits only, with the banking reference ‘HMRC COLS’.

The latest payment follows on from the £650 Cost of Living Payment delivered by the Government in 2022, along with another £150 disability payment and a £300 pensioner payment.

While payments are made automatically, people must be receiving one of the eligible qualifying benefits during the specified period to qualify. Those who wish to check their entitlement to benefits should use a benefits calculator on Gov.uk to get a better idea of what they could receive.

Low-income pensioners particularly should check their eligibility for Pension Credit, as they may still be able to receive the £301 Cost of Living Payment, and subsequent payments, if they make a successful backdated application by 19 May 2023.

Those in need are also encouraged to contact their local council to see if any additional support is available in their local area, such as through the DWP’s Household Support Fund in England, worth over £2 billion across its lifetime.

Further Information

  • These payments will all be tax-free, will not count towards the benefit cap, and will not have any impact on existing benefit awards.
  • The three means-tested Cost of Living Payments, worth up to £900 in total, will be delivered in three slightly different amounts, each relating to a specific qualifying period before the payment is made. This allows DWP and HMRC to ensure support is targeted at those who need it and are eligible; to determine if a payee received the correct payments and identify the payment value; and to reduce the risk of fraud.
  • To get the £301 payment someone must (subject to a very limited exception explained below) have been entitled to a payment of a qualifying benefit as follows:
  • For Universal Credit, payment in respect of an assessment period ending between the 26 January 2023 to the 25 February 2023
  • For all other DWP means-tested benefits, payment in respect of any day between 26 January and 25 February 2023.
  • For tax credit-only customers to be eligible they must have received a payment of tax credits in respect of any day in the period 26 January 2023 to 25 February 2023, or later be found to have been entitled to a payment for this period.
  • Those on DWP benefits other than Universal Credit who are entitled to less than 10 pence and meet all other qualifying criteria but who do not receive a benefit payment, will still receive a Cost of Living Payment.
  • More than 6 million people on qualifying disability benefits will receive a Disability Cost of Living Payment of £150 during Summer 2023. This includes those in receipt of one of the following benefits:
  • Disability Living Allowance;
  • Personal Independence Payment;
  • Attendance Allowance;
  • Scottish Disability Benefits;
  • Armed Forces Independence Payment;
  • Constant Attendance Allowance;
  • War Pension Mobility Supplement.
  • The £300 Pensioner Cost of Living Payment will be paid to all households in receipt of Winter Fuel Payments, in the same way as 2022/23 payments were made.
  • Payment windows and eligibility dates for the remaining Cost of Living Payments will be announced in due course.
  • For more information on these payments, please visit www.gov.uk/guidance/cost-of-living-payments-2023-to-2024
  • For constituency and local authority level breakdowns on payments, please visit www.gov.uk/government/news/first-2023-24-cost-of-living-payment-dates-announced

Table 1: Estimated number of households eligible for the means-tested benefit Cost of Living Payment by region

RegionHouseholds (Thousands)Proportion of all payments
London1,18715%
South West5677%
South East83010%
Eastern6158%
West Midlands78310%
East Midlands5457%
North West1,03313%
North East3955%
Yorkshire and The Humber7139%
Wales4225%
Scotland6868%
Northern Ireland3214%
Total8,097100%

Table 2: Estimated number of individuals eligible for the disability Cost of Living Payment by region

RegionHouseholds (Thousands)Proportion of all payments
London65310%
South West5248%
South East73311%
Eastern5358%
West Midlands6069%
East Midlands4847%
North West87813%
North East3495%
Yorkshire and The Humber5749%
Wales4336%
Scotland6399%
Northern Ireland3405%
Total6,748100%

900,000 more households to benefit from £400 of energy bill support

UK Government launches portal for more households to apply for £400 payments towards energy bills

  • Households without a direct relationship to a domestic electricity supplier will be able to apply for government support with their energy bills from today
  • With government energy bill support covering roughly half of typical winter bills, ministers urge over 900,000 households eligible for the £400 lump sum to apply as soon as possible
  • A telephone helpline is also available from today for people without access to the internet to apply for the payment

900,000 more households across England, Scotland and Wales will benefit from the government’s £400 help with energy bills, as an online application portal opens today.

Households without a direct relationship to an electricity supplier, such as those living in park homes and care homes, can now apply via a secure online portal to receive the support as a one-off, non-repayable lump sum under the ‘alternative funding’ route of the government’s Energy Bills Support Scheme (EBSS AF). For those without online access, a dedicated customer helpline is available to assist eligible customers.

The launch of applications follows months of close work with stakeholders across the country to deliver the government’s help for households with the cost of living. The alternative funding route is the latest in a range of targeted measures which are covering around half of a typical household’s energy bills this winter.

To ensure people feel the benefit of this support as quickly as possible, the payment will be provided directly into people’s bank accounts. Over £7.2 billion has been provided so far to 97% of households across England, Scotland and Wales through monthly instalments, which most households receive automatically in the same way they pay these bills.

The alternative funding route is designed to make sure the same level of support reaches those without a direct relationship to an electricity supplier. It’s also available for households who get their energy through a commercial contract or who are off-grid.

Ministers are today urging all eligible households to apply as soon as possible for their support, whilst also warning households to stay alert to potential scams and report them to relevant authorities where they are suspected.

The government will never provide any links to the application portal, or directly ask individuals to apply for the £400 support. Those that require additional help when applying for support may wish to seek assistance from a family member or trusted friend.

Minister at the Department for Energy Security and Net Zero, Amanda Solloway, said: We understand the pressure households are under which is why we’ve already stepped in to pay around half of people’s energy bills this winter, and from today, thousands more will be able to apply securely for their £400.

“Today I’m urging everyone who couldn’t get their EBSS discounts in the regular way to apply via our secure channels. If you don’t have a direct contract with an electricity supplier, it’s essential you submit your application as soon as possible. The sooner you do, the sooner help can get to you.”

The launch of the portal follows a successful pilot scheme with local authorities in England, Scotland and Wales to refine the process, making sure the system can deliver support in a robust, secure and efficient manner.

Once customers have applied to receive energy support and their applications have been processed and verified, eligible customers’ details will be shared with Local Authorities across England, Scotland and Wales, who will deliver the support in one lump sum. Local authorities may request additional information to assist their verification process – but only once an application has been made via the secure portal or helpline. Applicants will only be able to submit information through these channels and should not contact their local authority.

The exact date that an eligible household will receive support will depend on when the application is made and when the payment can be processed by the relevant local authority.

Energy Security Secretary Grant Shapps will shortly write to local authorities, thanking them for getting the scheme over the line after working hand in hand with his department over the last three months, and urging them to process applications as quickly as possible so households aren’t left waiting weeks after applying.

He’ll also say there must be no further delays to rolling out the Alternative Fuel Payment Alternative Fund – a similar scheme for households who use alternative fuels as their main source of heating, providing £200 towards energy costs, adding it will be live by 6th March.

This will help people who use alternative energy sources such as heating oil, biomass and liquefied petroleum gas (LPG) to heat their homes, but who were unable to receive the government’s £200 Alternative Fuel Payment automatically via their electricity supplier. Of nearly 2 million people who use these sources as the main means to heat their homes, around 15% will need to apply through a similar GOV.UK portal which will shortly open to applications.

These schemes are the latest part of a range of targeted measures to help households across the country with the cost of living, which are covering around half of a typical household’s typical energy bills this winter.

In addition to the £400 of total support provided through the EBSS, the government’s Energy Price Guarantee (EPG) is saving a typical UK household £900 over this winter by reducing the unit cost of electricity and gas.

Together, the support provided through the EPG and EBSS cover around half of a typical household’s energy bills. The EPG will continue to provide support for another 12 months from April 2023, providing an average of £500 support for households in 2023 to 2024 in the face of energy prices that are forecast to remain high.

A further £1,200 of support in direct payments is also being provided to vulnerable households this year, with £26 billion worth of targeted support to help protect the most vulnerable announced by the Chancellor for the next financial year.

Millions of low-income households to get new Cost of Living Payments from Spring 2023

Millions of the lowest-income households across the UK will get up to £1,350 from the Government in 2023/4 to help with the cost of living

  • Millions will receive new cost of living support from Spring 2023, following up to £1,200 in support for over eight million low-income households in 2022
  • £900 Cost of Living Payment for means-tested benefit claimants will go direct to bank accounts in three payments over the financial year
  • Extra cash support for disabled people and pensioners will see some households receive extra cash

The Department for Work and Pensions (DWP) has announced more detail on the payment schedule for the next round of cost of living support unveiled in the Chancellor’s Autumn Statement, building on payments made to over eight million people in 2022.

The new £900 cash boost for over eight million eligible means-tested benefits claimants, including those on Universal Credit, Pension Credit and tax credits, starts in Spring and will go direct to bank accounts in three payments over the course of the financial year. There will also be a separate £150 for over six million disabled people and £300 for over eight million pensioners on top of their Winter Fuel Payments.

Exact payment windows will be announced closer to the time, but are spread across a longer period to ensure a consistent support offering throughout the year. They will be broadly as follows:

  • £301 – First Cost of Living Payment – during Spring 2023
  • £150 – Disability Payment – during Summer 2023
  • £300 – Second Cost of Living Payment – during Autumn 2023
  • £300 – Pensioner Payment – during Winter 2023/4
  • £299 – Third Cost of Living Payment – during Spring 2024

Work and Pensions Secretary, Mel Stride said: “We are sticking by our promise to protect the most vulnerable and these payments, worth hundreds of pounds, will provide vital support next year for those on the lowest incomes.

“The government’s wider support package has already helped more than eight million families as we continue to deal with the global consequences of Putin’s illegal war and the aftershocks of the pandemic.

Chancellor of the Exchequer, Jeremy Hunt added: “I know these are tough times for families across the UK who are struggling to meet rising food and energy costs, driven by the aftershocks of Covid and Putin’s war in Ukraine.

“That’s why we’re putting a further £900 into the pockets of over 8 million low income households next year. These payments are on top of above inflation increases to working-age benefits and the Energy Price Guarantee, which is insulating millions from even higher global gas prices.

“Tackling inflation is this government’s number one priority and is the only way to ease the strain of high prices, drive long term economic growth and improve living standards for everyone.”

If individuals are eligible they will be paid automatically, and there will be no need to apply. Claimants who are eligible for any of the Cost of Living Payments and receive tax credits, and no other means-tested benefits, will receive payment from HMRC shortly after DWP payments are issued.

These payments build on the Government’s extensive support package to help households tackle the globally rising cost of living stemming from the pandemic and the war in Ukraine.

The Government’s Energy Price Guarantee continues to cap energy costs, saving the average household around £900 this winter and a further £500 in 2023/24.

Benefits, including working age benefits and the State Pension, will also rise in line with inflation from April 2023, ensuring they increase by over 10%. April will also see the biggest ever cash rise to the National Living Wage, bringing it to £10.42 an hour, and a further year-long extension of the Household Support Fund in England and associated devolved nation funding worth £1 billion in total.

This comes on top of the 2022 support package, which included:

  • A £650 Cost of Living payment for means-tested benefit claimants, split into two payments, each of which supported over eight million households
  • Further £300 and £150 payments, which reached over eight million pensioners and over six million disabled people respectively
  • A £150 Council Tax rebate for all households in Council Tax bands A-D
  • A £400 energy bill discount for all households, which will continue to run through March

Small changes mean energy advice campaign adds up to big savings

UK Government launches ‘It All Adds Up’ campaign with simple actions to cut bills by bringing down the amount of energy needed to keep homes warm and stay safe

  • ‘It All Adds Up’ energy saving campaign launched today by government with advice that could help UK households cut hundreds of pounds off their bills this winter
  • Campaign features tips on simple, low or no-cost actions that households can take to immediately cut energy use and save money while ensuring people are able to stay safe and warm this winter
  • Advice also available on longer-term measures to improve the energy efficiency of homes that can bring down bills not just this winter but in years to come

Simple advice, with no or very low-cost actions that households can take to reduce their energy use and bills this winter, is now available to the public under a new government information campaign being launched today.

The £18 million ‘It All Adds Up’ energy saving campaign will raise public awareness of straightforward actions that people can take to cut their bills by bringing down the amount of energy needed to keep their homes warm and stay safe this winter.

The guidance focuses on simple measures which are not already adopted by the majority of households in the UK. How energy use can be reduced may be different for each individual household, but simple measures in the campaign can offer significant financial savings this winter without reducing comfort or putting people’s health at risk.

The ‘It All Adds Up’ campaign has been launched on a new website and promotes some of the government’s top recommended actions to help households save money on their energy bills at no or little cost, including:

  • reducing the temperature a boiler heats water to before it is sent to radiators (known as the boiler flow temperature) from 75⁰C to 60⁰C, which will not reduce the temperature of your home but could save around £100 annually
  • turning appliances off at the plug, which could save approximately £70 per year
  • reducing heating loss from the property such as putting draught excluders around doors or by adding clear film across windows, which could save around £60 a year

Business and Energy Secretary Grant Shapps said: “No-one is immune to rising energy bills this winter, so it’s in everyone’s interest to use every trick in the book to use less energy while keeping homes warm and staying safe.

“For very little or no cost, you can save pounds. It all adds up, so I urge people to take note of the advice in this new campaign and follow the easy steps to cut your fuel bills.”

Information on the ‘It All Adds Up’ campaign can be found at a new GOV.UK website, which will run alongside the government’s wider ‘Help for Households’ campaign. The new energy saving campaign will feature adverts across TV, radio, digital platforms and on digital billboards, with a television advert rolled out in the coming weeks.

In addition to these simple tips, there is also advice on other actions that households can take to improve the energy efficiency of their homes, as well as further details of government funding schemes to improve the energy efficiency of households across the country.

The ‘It All Adds Up’ campaign highlights longer-term energy efficiency upgrades, including installing loft and wall insulation or fitting double glazing, that people can make to their homes to save their energy use and bring down bills.

Richard Neudegg, director of regulation and policy at Uswitch.com said: “We know many households are actively looking to find safe ways to reduce their energy use to save on bills, and there are straightforward steps to take by making small changes at home. So we welcome renewed efforts to highlight practical tips that can make a real difference.

“Keeping track of energy usage can help people understand what’s most driving their bills and help identify where to make changes. To support households, Uswitch has developed Utrack, a free app which can help people see exactly what they are using and highlight ways to save money.”

Juliette Sanders, Director of Strategic Communications at Energy UK, said: “Energy UK welcomes the Government’s efforts in helping people to improve their energy efficiency.

“Many people are struggling to pay their energy bills and whilst additional support is available from both Government and energy suppliers, taking steps to cut down wasted energy will enable people to lower their bills immediately. We’re also pleased that advice on long-term energy efficiency measures is part of the campaign.

“It’s essential that this goes hand in hand with policies that will enable delivery to as many homes as possible, and with the roll out of smart meters so people can manage their energy use, and use it at times it is cheapest.”

Jonathan Brearley, the CEO of Ofgem, said: “I very much welcome the launch of the ‘It All Adds Up’ campaign. We know from the analysis we’ve seen that even small things, such as turning off radiators in rooms that are not in use and adapting boiler flow, can have a big impact, not only on customer bills, but in boosting our wider security of supply.

“This will complement Ofgem’s Energy Aware campaign, which provides information on ways to reduce energy use, cut costs, and points consumers towards financial schemes and other avenues of support that can help them through this difficult winter.”

Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “This winter, many people will be worried about how much they might have to spend to heat their homes. These tips should help cut down the cost of staying warm.

“However, we know lots of people are living in cold, dark homes because they’re stretched to their limit and simply have nothing left to cut back on. If you’re in this situation, speak to your energy supplier or contact Citizens Advice for support. We’re here to help you find a way forward.”

Making homes and businesses more energy efficient and so bringing down fuel bills is part of the Government’s wider long-term commitment, announced as part of the Autumn Statement, to reduce the UK’s final energy consumption from buildings and industry by 15% by 2030 against 2021 levels.

Improving the energy efficiency of homes is the best long-term method of cutting household energy use and bringing down bills. That is why the government is accelerating the pace of upgrading the energy efficiency of housing with £6 billion of funding committed to 2028 in addition to £6.6 billion in this parliament.

A further £4 billion has been committed through ECO4 scheme, which is delivering home insulation measures to low income and more vulnerable households, and the £1 billion ECO+ scheme, which will install measures in households who have previously not been able to access support through the Energy Company Obligation scheme.

The ‘It All Adds Up’ campaign comes in addition to an unprecedented package of government support that is helping households meet their energy costs this winter, including the Energy Price Guarantee, saving a typical household over £900, the Energy Bills Support Scheme providing a £400 discount to millions and the most vulnerable receiving £1,200 each this year.

To publicise the launch of the new energy saving campaign website further, Business and Energy Minister Lord Callanan held a roundtable meeting on Friday 16 December with energy suppliers and consumer groups.

Government joins with households to help millions reduce their energy bills

New measures set to help hundreds of thousands better insulate their homes and reduce consumption while saving families hundreds of pounds each year

  • New £1 billion ECO+ scheme will see hundreds of thousands of homes across the country receive new home insulation, saving consumers around £310 a year
  • ECO+ will extend support to those in the least energy efficient homes in the lower Council Tax bands, as well as targeting the most vulnerable
  • a new £18 million campaign will give the public advice on how they can save hundreds on their own bills without sacrificing comfort

Business and Energy Secretary Grant Shapps today (Monday 28 November) launches a government push to help millions of people across the country bring down their energy costs for this winter and beyond.

It is part of wider action this week across energy policy to help the UK meet its ambition of becoming energy independent.

Under plans announced today, the new ECO+ scheme will extend support to those who do not currently benefit from any other government support to upgrade their homes. Joining the existing £6.6 billion ‘Help to Heat’ energy schemes this new £1 billion funding will ensure hundreds of thousands more households benefit from new home insulation and with that, lower bills.

Plus a new £18 million public information campaign will also offer technical tips and advice for people to cut their energy use, while also keeping warm this winter. Alongside the impact on their bills from the Energy Price Guarantee, the campaign will demonstrate how consumers can make significant savings.

Of the £1 billion funding available through the new ECO+ scheme, around 80% of the funding will be made available for those households who are in some of the least energy-efficient homes in the country – that is, those with an EPC rating of D or below – and in the lower Council Tax bands.

This will benefit those households who do not currently benefit from any other government support to upgrade their homes. Around a fifth of the fund will also be targeted to those who are the most vulnerable, including those on means tested benefits or in fuel poverty.

On top of this, the government will significantly expand its Help for Households campaign to help customers to reduce their own household energy usage and bills, while also giving vulnerable groups the right information for doing this without harming their health.

This includes promoting some of the government’s top recommended actions to help households save money on their energy bills, such as:

  • reducing the temperature a boiler heats water to before it is sent to radiators (known as the boiler flow temperature) from 75⁰C to 60⁰C
  • turning down radiators in empty rooms
  • reducing heating loss from the property such as by draught proofing windows and doors

It also comes ahead of the Business and Energy Secretary setting out his latest package of measures to deliver home-grown, affordable energy – helping to cut bills and bolster the country’s long-term energy security and independence.

Business and Energy Secretary Grant Shapps said: “The government put immediate help in place to support households in the wake of global energy price rises caused by Putin’s illegal march on Ukraine. Today, we launch the first of many measures to ensure the British public are never put in this position again as we work towards an energy independent future.

“A new ECO scheme will enable thousands more to insulate their homes, protecting the pounds in their pockets, and creating jobs across the country.

“And in the short term, our new public information campaign will also give people the tools they need to reduce their energy use while keeping warm this winter.”

Chancellor of the Exchequer Jeremy Hunt said: “With Putin’s war driving up gas prices worldwide, I know many families are feeling worried about their energy bills this winter and beyond. Our extensive energy support package is insulating people from the worst of this crisis, but we’re also supporting people to permanently cut their costs.

“In the longer term, we need to make Britain more energy independent by generating more clean, affordable, home-grown power, but we also need more efficient homes and buildings.

“Our new ECO+ scheme will help hundreds of thousands of people across the UK to better insulate their homes to reduce consumption, with the added benefit of saving families hundreds of pounds each year.”

Making homes more energy efficient is the best way to cut household energy use and is already helping reduce household energy bills, while also creating jobs across the country.

Since it was launched in January 2013, the Energy Company Obligation (ECO) schemes have delivered as many as 3.5 million energy-efficiency measures in around 2.4 million homes. The ECO+ scheme, which will run from spring 2023 for up to 3 years, extends that support even further and will see hundreds of thousands of households receive new insulation, saving them around £310 a year.

By rolling out predominantly low-cost insulation measures such as loft insulation and cavity wall insulation, the ECO+ scheme will support the government’s new ambition to reduce the UK’s final energy consumption from buildings and industry by 15% by 2030. The £1 billion scheme is backed by a new £6 billion investment to contribute to the existing £6.6 billion energy efficiency funding pot.

The new funding pot will also provide long-term funding certainty across for the industry, supporting the growth of supply chains and green jobs in the sector, as the government takes further action to tackle fuel poverty and reduce energy bills.

Improving the energy efficiency of UK homes is a crucial part of the government’s strategy. Thanks to government support so far, the number of homes with an energy efficiency rating of C or above is at 46% and rising, up from just 13% in 2010. 

The UK Government is investing over £6.6 billion over this Parliament to help decarbonise homes and buildings, and to ensure all homes meet EPC band C by 2035. An additional £6 billion of new government funding will be made available from 2025 to 2028. Further details on allocation of additional funding will follow in due course.

To further support households and help meet the government’s new energy demand reduction target, the government has also expanded its public awareness campaign to help reduce bills for households and protect vulnerable people over the winter and beyond.

Backed by £18 million, this campaign will complement existing government support schemes. such as the Energy Price Guarantee and the Energy Bills Support Scheme and the information provided will save households money.

For example, if a typical household reduced their boiler flow temperature from 75⁰C to 60⁰C and turned down radiators in empty rooms, they could save £160 a year on their energy bill at current prices. This also has the benefit of reducing the temperature a boiler heats water to before sending it to radiators, while making no difference to the temperature a room is actually heated to.

Information will be available on the existing Help for Households website.