Tag: fuel poverty

UK Government decision ends universal fuel payments for Scots

Scottish Government left with “no choice” following funding cut

Plans to means-test Winter Fuel Payment in England and Wales will see the Scottish Government’s funding cut by up to £160 million.

Social Justice Secretary Shirley-Anne Somerville has confirmed the Scottish Government therefore has ‘no alternative’ but to replicate the decision in Scotland and restrict payments to pensioners who receive eligible benefits.

Social Justice Secretary Shirley-Anne Somerville said: “Despite all efforts to review our financial position we have been left with no choice but to follow the UK Government and restrict payments to older people who receive relevant eligible benefits.

“This is a necessary decision when faced with such a deep cut to our funding and in the most challenging financial circumstances since devolution. The reduction we are facing amounts to as much as 90% of the cost of Scotland’s replacement benefit, the Pension Age Winter Heating Payment.

“Given the UK Government’s decision to restrict payments to those in receipt of means-tested benefits, such as Pension Credit, and the implications for the Scottish Government detailed above, I have urged the Secretary of State for Work and Pensions to undertake a benefits take-up campaign for Pension Credit and to move forward with plans for a social energy tariff.

“Both of these measures will provide some further protection to energy customers in greatest need.”

Deputy First Minister Kate Forbes commented:

Scottish Parliament: Written answer

Age Scotland: Winter Fuel Payment decision ‘brutal’ for Scottish pensioners

Age Scotland is continuing to urge the UK government to reconsider plans to scrap the winter fuel payment for pensioners who do not receive pension credit.

The charity has responded to news that, following the UK Government’s plans to means-test the Winter Fuel Payment, the Scottish Government will have no alternative but to replicate the decision in Scotland.

Age Scotland’s Policy Director, Adam Stachura, said: “It’s infuriating that huge numbers of older people will miss out on the vital Winter Fuel Payment when it is devolved to Scotland.

“We recognise the financial challenge the Scottish Government would face to make up the shortfall to keep the payment universal, but we desperately hoped there could be a more effective delivery of this payment and that it could have looked more generous than the UK Government’s new, and meagre, approach.

“At minimum, a quarter of a million pensioners in Scotland on the lowest incomes or living in fuel poverty will no longer receive this vital financial support over the winter months, while hundreds of thousands more on modest incomes are going to struggle with their energy bills even more than normal as a result.

“This brutal decision by the UK Government was made too fast, cuts too deep and its impact will be severe. It’s important that they rethink this move, as it has a huge impact on the devolution of social security and the needs of Scottish pensioners who live in some of the coldest homes in the UK.”

Visit www.age.scot/SaveWFP to sign Age Scotland’s petition to save the Winter Fuel Payment. 

Energy Charitable Trust creates more than £250 MILLION in societal benefits since 2020

HELPING HOUSEHOLDS ESCAPE FUEL POVERTY

·         British Gas Energy Trust, incorporating the Scottish Gas Energy Trust, created more than £7 million in societal impact in Scotland over the past four years. 

·         Number of fuel poor households in Scotland has increased by 60% in past four years, rising from 610,000 to 980,000.  

·         46% of direct grant recipients live in the most deprived areas of Scotland.  

·         Almost two thirds (64%) of beneficiaries in Scotland agreed that they were more satisfied with their lives after receiving support, compared to 54% who said the same before help. 

British Gas Energy Trust, the independent charitable trust funded solely by British Gas, has created £264 million in societal impact – more than £7 million in Scotland – over the past four years, according to new analysis by Oxford Economics.  

The report comes as the number of fuel poor households in Scotland has increased by 60% between 2020 and 20241, rising from 610,000 to 980,000, due to rises in fuel prices and cost of living. The analysis by Oxford Economics found that, at the peak of the crisis, more than two-fifths (41%) nationwide reported difficulty in paying their bills during this time.2 

In response, British Gas Energy Trust, which incorporates Scottish Gas Energy Trust, has tripled its expenditure across the UK, enabled by boosted funding from British Gas, to provide essential support to those who need it most. Since the launch of the Trust in 2004, the energy provider has contributed over £200 million in donations, helping more than 2.2 million nationwide. 

In the past financial year 2023/24, British Gas Energy Trust created £40 million in net benefits to society in England, £7 million in Scotland and £2 million in Wales. The impact of the Trust is seen particularly in areas of acute need where people are more likely to be at risk of fuel poverty, with 46% of direct grant recipients living in the most deprived areas of Scotland.  

The social return on investment (SROI) in the Trust during this time is 5.5. For every £1 spent by the British Gas Energy Trust, it created £5.50 in value for society – more than double that of the previous report undertaken by Oxford Economics which was 2.4 for the financial year 2014/15. When breaking down the impact of each of the Trust’s programmes, the scheme which provides grants to support-focused organisations saw the highest SROI at £6.50. 

Looking at the Trust’s broader economic benefits to society in the last four years, £11 million of additional gains has been made for the exchequer across the UK through additional tax revenue and savings to the NHS by alleviating pressures which negatively impact people’s wellbeing.  

Amongst beneficiaries of British Gas Energy Trust, almost two thirds (64%) of beneficiaries in Scotland agreed that they were more satisfied with their lives after receiving the support and guidance, compared with 54% who said the same before receiving support.  

The purpose of the British Gas Energy Trust is to alleviate the detrimental impact of fuel poverty through three main programmes. This includes: 

·       Direct grants programme, helping people to clear fuel debt arrears;  

·       Financial Assistance Payments (FAP) programme, offering fuel vouchers directly to individuals and families; 

·       and the Supporting Communities at Risk Programme (SCARP) which funds charity advice agencies across Britain who provide holistic money and energy advice to individuals who have been disproportionately impacted by fuel poverty. This includes those with additional needs such as electrical medical health requirements or disabilities  

Jessica Taplin CEO of British Gas Energy Trust said:

“We had a clear goal for the Trust when it was set up 20 years ago – to alleviate the detrimental impact of fuel poverty. With the support of our grant and funded organisation programmes, this new report brings home the positive impact we’ve made so far – but it doesn’t end there.  

“Our fight to help people in fuel poverty continues and this year to mark our 20th anniversary, we’re building on our understanding of the issue from the front line, by visiting charities and third sector organisations who support those most at risk of fuel poverty, and hearing from people affected, to take stock on what really helps and the barriers we still need to overcome.

“The aim is to identify and fund future interventions that are proven to support the most vulnerable communities while gathering meaningful lessons to influence societal change and see significant reductions in fuel poverty over the next decade.” 

Chris O’Shea, Chief Executive of Centrica, parent company of British Gas and Scottish Gas, said: “The impact that the British Gas Energy Trust has had has been phenomenal. Not only is it reaching people in some of the most deprived areas across the country, it is also positively impacting people’s lives, supporting them with financial aid and guidance in their time of need. 

“While it’s been good news that food and energy prices are falling, for many households the cost-of-living crisis is far from over. That’s why we’ve put £140 million into supporting those who need help the most. We will be continuing to work closely with the Trust to ensure that this work continues and to help alleviate the pressures so many are facing – now and in the future.”   

Chris Warner, Lead Economist at Oxford Economics, said: “The report underscores the efficacy of interventions targeting fuel poverty to create social value and demonstrates the profound effect of British Gas Energy Trust’s programmes on its beneficiaries’ sense of wellbeing.

“Ultimately, it showcases why charities such as the Trust should collect comprehensive yet proportionate data on their beneficiaries in order to understand and communicate their impact.” 

In the upcoming months, British Gas Energy Trust – which incorporates Scottish Gas Energy Trust – is hosting a series of roundtables throughout the year in some of the UK’s deprived areas with its funded organisations to gather insights to help drive further systemic change to reduce fuel poverty.

The locations include, London (Bromley-by-Bow), Glasgow, Doncaster, Newcastle, Bristol, Cardiff, and Leicester.  

To find out more to apply for financial grants or support from the British Gas Energy Trust, visit:

https://britishgasenergytrust.org.uk/who-can-apply/  

£30 million paid this year to help households with higher energy bills

Number of winter payments passes 400,000 mark 

 People in Scotland have received more than £30 million via two Scottish Government benefits to help them deal with increased energy costs this winter, new statistics have shown.   

Winter Heating Payment supports households on low incomes, including older people, disabled people and families with children under five.    

Child Winter Heating Payment helps families of the most severely disabled children and young people.     

The official figures show more than 400,000 Winter Heating Payments of £55.05 were issued between November last year and the end of March. More than 30,000 Child Winter Heating Payments of £235.70 were made in the same spell.    

Winter Heating Payment replaced the UK Government’s Cold Weather Payment in 2023. Most people getting it receive more money on average than via Cold Weather Payment. 

People receive Winter Heating Payment whatever the weather, unlike Cold Weather Payment when the temperature needs to drop to a specific level.  

Child Winter Payment, introduced in 2020, is not available anywhere else in the UK. There is also no cap on the number of children who can get it in the same family. 

 Cabinet Secretary for Social Justice, Shirley-Anne Somerville, said:   “The £30.2 million paid over the course of winter provides support to those who need it most. It is being paid quickly and effectively to help mitigate the worst of the cost of living crisis.  

“Winter Heating Payment guarantees those who qualify will get a payment every year – in contrast to the UK Government approach which needs the weather to be under a certain temperature for a sustained spell.    

“Both Winter Heating Payment and Child Winter Heating Payment have recently been increased in line with inflation which means we will be getting more money into people’s pockets in 2024/25. I am pleased that we are getting the vast majority of these payments to people in good time.   

“I urge anyone who is struggling during the cost-of-living crisis to visit the Scottish Government’s Cost of Living website for support and advice.”    

Tommy Sheppard MP calls for immediate action on district heating bills

Tommy Sheppard, MP for Edinburgh East, is calling on the UK Government to take urgent action to extend energy price caps for residents whose homes are heated through district heating.

Residents in Edinburgh East who receive their heat and hot water from district heating have seen eye-watering energy bill increases of more than 500% on unit charges following the UK Government’s Energy Bills Discount Scheme ending at the end of March.

Residents in one newbuild development built in 2019 in Greendykes, built by Places for People, are reporting bills having skyrocketed with some experiencing overnight price increases well in excess of £1200 a year for heat and hot water alone.

The UK Government has repeatedly ignored SNP calls to close a loophole meaning residents getting their heat from district heating sources are not covered by the energy price cap that most households benefit from. The result has been that, following the ending of temporary UK Government support, energy bills for residents and businesses have skyrocketed since April 1st.

Tommy Sheppard MP has written to the UK Government to seek an urgent update on district heating systems being charged at commercial, rather than domestic rates. This has meant residents who are part of district heating schemes fall into a loophole of the UK Government’s energy price cap, meaning price rises for them are not subject to the same controls.

Commenting, Tommy Sheppard MP said: “Residents are worried and rightly angry about the impact of these eye-watering rises. It’s farcical that having done everything right, these residents now face bills well in excess of what they would be paying if they had an individual gas boiler.

“This defeats the entire point of low carbon energy schemes which are essential if we’re to continue to make progress on tackling climate change.

“The UK Government need to urgently bring district heating schemes under the same price protections as the rest of the energy market. It’s not right that energy companies continue to make a killing out of residents purely because of a technicality that the UK Government have been aware of for years and have done nothing to resolve.

“I’m demanding action from UK Ministers. They’ve been asleep at the wheel while residents in my constituency are suffering, they need to fix this now. What’s happening isn’t fair.”

Local resident Claire who has lived in the development for the last 4 years said: “As of the 1st of April my provider has implemented a 500% increase in the price I pay per kWh from 5p to 26p – with no notice to myself or my neighbours.

“I am now facing bills in excess of £200 a month for simple heating and hot water requirements. This has put a huge financial strain on my budgeting, alongside the many other cost of living increases faced today.  

“As our home is served by district heating not only are we not protected by any price cap or regulations, we are also trapped to one provider with no option to shop around or swap tariffs, leaving myself and my neighbours forced to find 5 times the money to simply have warm showers and heat our homes.”

Ofgem: Welcome fall in the price cap but high debt levels remain

Energy regulator Ofgem has today (Friday 23 February, 2024) announced a significant reduction of the energy price cap for the second quarter of 2024. 

The price cap, which sets a maximum rate per unit that can be charged to customers for their energy use, will fall by 12.3% on the previous quarter from 1 April to 30 June 2024. For an average household paying by direct debit for dual fuel this equates to £1,690, a drop of £238 over the course of a year – saving around £20 a month.  

This will see energy prices reach their lowest level since Russia’s invasion of the Ukraine in February 2022 caused a further spike in an already turbulent wholesale energy market, driving up costs for suppliers and ultimately customers. 

However, despite reaching this welcome milestone, Ofgem recognises that the cost of living remains high and many customers continue to struggle with their bills as standing charges rise and energy debt reaches a record figure of £3.1 billion. 

Therefore, today Ofgem is also announcing: 

  • Confirmation of the levelisation of standing charges to remove the ‘PPM premium’ previously incurred by prepayment customers.  
  • A decision to allow a temporary adjustment to the price cap to address supplier costs related to increased levels of bad debt. 
  • A decision to extend the ban on acquisition-only tariffs (BAT) for up to another 12 months. 
  • Confirmation of the end of the Market Stabilisation Charge (MSC) from April 1. 
  • A decision not to change wholesale cost allowances following a review conducted in late 2023. 

Jonathan Brearley, CEO of Ofgem, said: “This is good news to see the price cap drop to its lowest level in more than two years – and to see energy bills for the average household drop by £690 since the peak of the crisis – but there are still big issues that we must tackle head-on to ensure we build a system that’s more resilient for the long term and fairer to customers. 

“That’s why we are levelising standing charges to end the inequity of people with prepayment meters, many of whom are vulnerable and struggling, being charged more up-front for their energy than other customers.  

“We also need to address the risk posed by stubbornly high levels of debt in the system, so we must introduce a temporary payment to help prevent an unsustainable situation leading to higher bills in the future. We’llbe stepping back to look at issues surrounding debt and affordability across market for struggling consumers, which we’ll be announcing soon. 

“These steps highlight the limitations of the current system – we can only move costs around – so we welcome news that the Government is opening the conversation on the future of price regulation, seeking views on how standard energy deals can be made more flexible so customers pay less if using electricity when prices are lower. 

“But longer term we need to think about what more can be done for those who simply cannot afford to pay their energy bills even as prices fall. As we return to something closer to normality we have an opportunity to reset and reframe the energy market to make sure it’s ready to protect customers if prices rise again.” 

Affordability remains the most significant issue, as people continue to struggle with bills over the last two years, which has led to record levels of energy debt. 

 

To address this challenge in the short-term, Ofgem will allow a temporary additional payment of £28 per year (equivalent to £2.33 per month) to make sure suppliers have sufficient funds to support customers who are struggling.

This will be added to the bills of customers who pay by direct debit or standard credit and is partly offset by the termination of an allowance worth £11 per year that covered debt costs related to the Covid pandemic.  

Prepayment meter (PPM) customers will not be impacted by the extra charge, reflecting the fact that many do not build up the same level of debt as credit customers because they top up as they go. 

Ofgem also confirmed plans to maintain the equalisation of standing charges across payment methods so that customers are not charged more depending on the payment method they use.

Since October 2022 the so-called ‘PPM premium’ was removed by government support via the Energy Price Guarantee. However, with that support coming to an end on April 1, Ofgem has taken steps to provide a lasting solution, which must be funded by bill payers rather than tax payers, to maintain fairness in the system. 

This means PPM customers will save around £49 per year while direct debit customers will pay £10 per year more. 

Increasing network costs has also contributed to the rise in standing charges – and in anticipation of this we published a call for input in November 2023 and are currently reviewing more than 40,000 responses. 

Today Ofgem is also publishing a decision to extend the ban on acquisition-only tariffs (BAT) for another 12 months, but intends to open a consultation to consider shortening this extension to just six months. 

The BAT was introduced in April 2022 to provide more stability at the height of the energy crisis, removing often risky short-term discounted tariffs intended to attract customers from other suppliers. 

As competition returns to the market, Ofgem is encouraging rising numbers of customers switching with a number of measures, including shortening the time suppliers are given to complete a customer transfer from 15 days to just five. 

Additionally, from 1 April, the Market Stabilisation Charge – introduced in tandem with the BAT – will come to an end, meaning suppliers are no longer required to compensate a new customer’s previous supplier when they switch. 

This influenced the regulator’s decision to temporarily extend the BAT rather than remove both safeguards at the same time, ensuring a phased and responsible return towards normality in the market while preventing a return of the risky behaviours which contributed to the high number of supplier failures during the energy crisis. 

Ofgem is also publishing a decision following its wholesale adjustment review. Following unusually high volatility in wholesale prices between October 2022 and September 2023, the regulator examined whether suppliers experienced differences between wholesale costs and the allowances they were allowed to recover via the price cap. 

However, after careful consideration the regulator has concluded to take no further action as wholesale costs did not systematically differ from allowances. 

Citizens Advice Scotland has responded to today’s announcement by Ofgem, setting the energy price cap at £1,690.

The charity is stressing that even though prices are coming down they are still way too high for many households.

CAS Social Justice spokesperson Matthew Lee said: “Today’s announcement has to be seen in the context of peoples’ incomes and how badly households have been battered by the cost-of-living crisis of the past 18 months.

“Even if prices are coming down they are still way too high for many people to be able to afford, particularly the many who have had to go into debt to cover their energy costs since the price surge in 2022.

“It’s important that we don’t become complacent about the lower cap. The fact is that too many people are still struggling to pay these bills, and more targeted financial support like a social tariff is needed for the most vulnerable households.”

Previous CAS research on energy affordability has found that: 

  • Nearly 3 million people report switching the heating off when it’s cold, wrapping themselves in blankets and extra layers instead.
  • 1.4 million people regularly sit in the dark, with no TV or laptop/tablet on, to save on energy bills.
  • Nearly 3 million people in Scotland have cut back on food as a result of rising energy bills.
  • Tens of thousands of people in Scotland have been forced onto pay as you go energy meters against their will.
  • Over 300,000 people say they are concerned about energy debt.
  • In December the average energy debt for people seeking complex debt advice was £2,307 – up nearly £500 compared to the same time last year.
  • 185,000 people say they have changed their bathing habits to save on hot water – they’re sharing bathwater or showering at work or at the gym.

Ofgem: Increased wholesale energy costs lead to rise in price cap

Energy regulator Ofgem has today (Thursday 23 November, 2023) announced the energy price cap for the first quarter of 2024.  

The price cap will increase by 5% on the previous quarter from 1 January to 31 March 2024. For an average household paying by direct debit for dual fuel this equates to £1,928, a rise of £94 over the course of a year – around £7.83 a month. The price cap, updated every quarter, sets a maximum that can be charged to customers for energy bills. 

Ofgem’s priority is to protect consumers and ensure that they pay a fair price for their energy. Today’s price increase is driven almost entirely by rising costs in the international wholesale energy market due to market instability and global events, particularly the conflict in Ukraine. 

The regulator will continue to use all levers available to ensure costs are spread fairly and   customers struggling with bills are supported. It has today further developed plans to permanently remove the so-called ‘prepayment meter premium’ to ensure that prepayment customers are charged the same standing charge as direct debit customers. Ofgem has already launched a ‘Call for Input’ on standing charges running until 19 January, 2024. 

Jonathan Brearley, CEO of Ofgem, said: “This is a difficult time for many people, and any increase in bills will be worrying. But this rise – around the levels we saw in August – is a result of the wholesale cost of gas and electricity rising, which needs to be reflected in the price that we all pay. 

“It is important that customers are supported and we have made clear to suppliers that we expect them to identify and offer help to those who are struggling with bills. 

“We are also seeing the return of choice to the market, which is a positive sign and customers could benefit from shopping around with a range of tariffs now available offering the security of a fixed rate or a more flexible deal that tracks below the price cap.  

“People should weigh up all the information, seek independent advice from trusted sources and consider what is most important for them whether that’s the lowest price or the security of a fixed deal.” 

Ofgem recently set out new rules for suppliers making clear that they should be prioritising enquiries from vulnerable customers who need help and proactively reaching out to households if they miss two monthly or one quarterly payment, check to see if they are struggling with bills and, if so, offer support such as affordable payment plans or, if appropriate, repayment holidays. 

The regulator has also taken robust action to raise standards of customer service and worked in conjunction with suppliers and consumer groups to encourage industry to support those struggling with their bills, including the Winter 2023 Voluntary Debt Commitment recently announced by Energy UK and Citizens Advice. 

A Statutory Consultation on levelling standing charges for prepayment meter and direct debit customers so customers pay the same daily charge has been published today.  

Previously, customers on prepayment have been charged more than those who pay by direct debit to cover the additional costs and resources required by suppliers to provide their services. 

In October 2022, the government introduced measures to temporarily remove this ‘PPM premium’ via the Energy Price Guarantee, which remains in place until April 2024. 

Following a consultation this summer, Ofgem is now proposing an enduring solution that would ‘levelise’ these standing charges to coincide with the end of that government support. This consultation also sets out proposals to share the costs of bad debt more equally across customers to reduce the premium paid by standard credit customers (those who pay on receipt of a monthly or quarterly bill for the exact amount of energy used). 

Under the terms of the regulator’s proposal, this would save PPM customers around £50 a year, reduce Standard Credit bills by around £45 a year but add around £20 a year for direct debit customers. Ofgem is keen to hear views on this proposal from all interested parties.    

This follows the launch of a wider conversation on the issue of standing charges last week and how they should be set, which has already attracted a high number of responses in the first week of the consultation. 

In response to today’s Ofgem energy price cap announcement, Joanna Elson CBE, Chief Executive of Independent Age said: ““Today’s energy price cap announcement offers little reassurance for older people in financial hardship, with bills still 85% higher than before the energy crisis.  

“We speak to people in later life who are living in one room because they can’t afford to properly heat their home, those who risk falls because they aren’t turning on the lights, and older people who are in thousands of pounds of debt to energy suppliers. They urgently need help.  

“With average energy prices having close to doubled in recent years, coupled with rocketing household costs such as water, food and broadband, those on a low income have endured several years of sky-high costs from all angles. Older people in financial hardship are especially vulnerable to sharp price increases, as many are on a fixed income. The extra money simply isn’t there. 
 
“The UK Government needs to announce financial support now to help the most financially vulnerable, including those in later life, get through this winter. After that, we need a long-term solution to protect against the impact of continuing high prices, including energy.

“Our evidence shows an energy social tariff would offer more stability to older people on a low income and make sure no one is forced to make dangerous choices. This must be something the UK Government consults on.” 

The next quarterly price cap announcement will be announced in February 2024, covering April – June 2024. 

Changeworks energy advice at PCHP

FRIDAY 10th NOVEMBER from 9am – 11am

at PILTON COMMUNITY HEALTH PROJECT

This Friday, 10th of November, between 9:00 and 11:00 am, come to Pilton Community Health Project for much needed #energyadvice.

Changeworks will be here providing expert advice on how to #savemoney this winter while staying warm and cosy.

Warm Up for Winter event

4th NOVEMBER from 1 – 4pm at McDONALD ROAD LIBRARY

Don’t miss out on our Warm Up for Winter event where energy-saving hacks and money-saving tips will be provided.

We will share advice on housing and benefits too.

Best part? It’s a totally free event, and everyone’s invited!

📅 Save the Date: November 4, 2023

🕐Time: 1:00 PM – 4:00 PM

📍 Where: McDonald Library, The Nelson Hall

🏠 Address: 2-8 McDonald Rd, Edinburgh EH7 4LU

This is a joint event delivered by Edinburgh and Lothians Regional Equality Council (ELREC), The Welcoming Edinburgh, Home Energy Scotland, Changeworks, Citizens Advice Scotland, VoiceAbility and Right There

See you there!

Have your say on plans for Pension Age Winter Heating Payment

Consultation on new benefit to help with fuel costs

Views are being sought on the introduction of the Pension Age Winter Heating Payment, a new benefit to replace the UK Government’s Winter Fuel Payment in Scotland.

The Scottish Government has previously committed to delivering the new payment on a like-for-like basis with the existing benefit. It will help more than a million pensioners with heating costs in the winter.

The consultation document sets out proposals for implementing the new payment when it is introduced from the winter of 2024 and asks for responses, which can be submitted until 15 January.   

The public’s views on issues such as who should be eligible, the timing and format of the payment and the likely impact of the benefit, are being sought – as well as further evidence about issues specific to people who are off the gas grid.

Social Justice Secretary Shirley-Anne Somerville said: “Pension Age Winter Heating Payment will seek to safely and securely transfer responsibility for the delivery of Winter Fuel Payment to the Scottish Government, ensuring that more than a million pensioners currently eligible for Winter Fuel Payment continue to receive this support.

“This will be an investment of around £180 million in 2024-25 to help older people with the costs of heating their homes throughout the winter.

“Working with individuals and organisations with experience of the benefits system is central to our approach to developing the devolved social security system in Scotland.

“We are now looking for the public’s views, as well as those of relevant experts and organisations – through this consultation – to finalise our policy on this important benefit.”

Pension Age Winter Heating Payment consultation