Edinburgh sees biggest taxi surge in UK since lockdown eased

Ride-hailing app, FREE NOW, has reached a post-Covid record level of bookings since indoor hospitality reopened on Monday 17th May.

With its data showing an 38% increase in demand week-on-week in the UK, the company is now recruiting 10,000 more drivers as national restrictions ease further and social mobility grows to meet the growing demand that is set to sky-rocket once the UK fully reopens.  

Since England moved from stage 2 to 3 in the lockdown roadmap last week, taxi journey numbers on the FREE NOW app are approaching pre-pandemic levels, with daily volumes fluctuating around 90% of values from early March 2020, before the first lockdown.

Demonstrating a level of increased confidence amongst Brits, there has been a 150% increase in rides compared to the earlier stage of the lockdown in April. On May 17th, bookings during ‘Beer O’Clock’ – between 5 and 6pm – skyrocketed 107% week-on-week, as people could go to an indoor restaurant or a pub after work for the first time since early November.

Perhaps unsurprisingly, the most popular day for travelling last week was Friday largely thanks to a huge growth in the evening as people were hitting the pubs and restaurants. Friday and Saturday night between 11pm – Midnight became the busiest ride-hailing time slot of the week for the first time this year.

On a regional level, in London, it seems that the West End is alive again, with Tottenham Court Road experiencing a whopping 188% rise in rides week-on-week, and Leicester Square 184%, the two largest increases in requests in the capital. 

Among other cities, Edinburgh registered the highest overall weekly growth (108%) with Leith Walk (up by 400%) and Royal Mile (up by 330%) being among the hottest spots.

In Reading, bookings to and from Reading Uni tripled, similarly to Hove Lawns in Brighton and Hove. 

Mariusz Zabrocki, General Manager at FREE NOW, comments: “It’s great to see the UK come alive again as the restrictions continue to ease, following what has been an extremely tough year for all, including the travel and transport industry.

“With many people having lost their jobs during the pandemic, we’re pleased to be recruiting such a large number of drivers across the UK; it’s essential that we can keep up with the growing demand so people can move freely with ease.

“Unlike some of our ride-hailing competitors, we focus on putting driver wellbeing first, and we look forward to welcoming more drivers to the FREE NOW family.” 

Cab app offers 50% discount for NHS heroes

The UK’s leading black cab app, FREE NOW, together with Edinburgh’s taxi drivers is launching its “NHS Heroes” booking option to offer 50% off taxis for NHS workers in Edinburgh. The initiative aims to allow anyone working for the NHS to get to and from hospitals safely and quickly.

With cabbies being integral in keeping the city moving, FREE NOW has developed tech to specifically enable reduced prices for NHS workers with its new “NHS Heroes” booking option.

The initiative follows a survey of London black cab drivers that use the FREE NOW app, where an overwhelming 97% wanted to offer their support for NHS workers during this crisis. Following driver demand, the black cab app is now rolling this out to Edinburgh.

FREE NOW does not make any profit from these jobs and the company is also speaking to the Government to explore what more can be done to support NHS staff.

Vandana Prashar, Head of Operations at FREE NOW said: “As many public transport options are reduced to align with social distancing measures, our doctors, nurses and all NHS front line staff are reliant on alternative options to get to hospitals to help those in need. 

“It is a testament to Edinburgh’s black cab drivers that they are willing to step up, even when their earnings are taking a hit in these uncertain times to help NHS staff.

“The divider screens between driver and passenger in black cabs help to limit human contact, they are also easy to clean, and all black cab drivers have unrivalled knowledge of the city helping to get NHS workers to and from work in as little time as possible.”

The NHS Heroes booking option is available in London, Oxford, Reading, Nottingham, Edinburgh and Manchester.

FREE NOW is also offering a similar service in Spain and looking at how this can be rolled out to the 10 countries it operates in across Europe.

The NHS heroes booking option is available for all NHS workers and will run in the FREE NOW app for the foreseeable future.

Anybody wishing to sponsor Black Cabs for NHS staff further can do so here: https://www.justgiving.com/crowdfunding/freenow-nhsheroes?utm_term=QjxgaAng9