First Minister: Social media companies need to address online hate

John Swinney says action is needed to address misinformation, racism and hateful online material

Following disorder in parts of the UK, First Minister John Swinney has written to X, Meta and TikTok to ask what action they are taking to combat the spread of misinformation, and to address racist and hateful material on their platforms:

From: First Minister John Swinney

To:  X, Meta and TikTok

This week I met with representatives of faith and refugees groups to show solidarity with communities around the country.  They were clear to me about the impact of social media in spreading misinformation, raising alarm and the sense of threat in their communities.

I also met with Scottish political party leaders and Police Scotland representatives to discuss the situation in Scotland and the rest of the UK.

Police Scotland described social media posts that contain deliberate misinformation, with provocative and incendiary language with some potentially meeting the threshold for charge under Scotland’s hate crime legislation that came into effect in April this year.

It is clear to me that social media platforms have a duty to take action to ensure that individuals in our society are not subjected to hate and threatening behaviour, and that communities are protected from violent disorder.

I was struck by the communication from Ofcom this week reminding social media companies of their obligation to remove material that incites hatred or violence.

All political parties in Scotland stand together in resisting the prejudice and islamophobia that we have seen on the street in parts of the UK and online. 

Everyone has a role in stopping the spread of misinformation.  You and your platform have a specific responsibility to do so.

I would therefore be grateful if you could outline the action you are taking to combat the spread of misinformation on your platform and what steps being taken to address racist/hateful speech across your platform.  Given the seriousness of the situation action needs to be immediate and decisive. 

Police Scotland has specifically raised with me concerns about the time it takes for problematic posts to be removed when these are identified by law enforcement agencies. This increases the risk of spread of malicious content. I would wish to understand the steps you are taking to address this, particularly for content that police identify as illegal or harmful.

I am copying this letter to Peter Kyle MP, the Secretary of State for Culture Media and Sport.

Hold the front page: Rebrand for Scottish Newspaper Society

The trade association for Scotland’s news publishers, the Scottish Newspaper Society, has been renamed Newsbrands Scotland, dropping “newspaper” from its title for the first time in a history stretching back 108 years.

While printed newspapers remain an important part of news publishers’ operations, the name change reflects modern newsrooms which reach far bigger audiences through digital platforms, with news operations working round the clock to deliver news to readers in the format they want, when they want it.

Newsbrands Scotland’s inaugural president, National World plc’s chief commercial officer Mark Hollinshead, said: “Our newsbrands reach more people than they ever did in the print-only days and the new name of our trade association reflects the multi-platform reality of the modern newsroom.”

Industry research [TGI, December 2022] shows that nine out of ten adults in Scotland engage with print or digital newsbrands at least once a week and are seven per cent more likely to rely on newspapers to stay informed than UK adults. And according to the latest JICREG analysis, 96 per cent of Scots read a local brand once a month.

Mark added: “Ever since the advent of the internet, Scottish news publishers have been evolving and innovating to keep their audiences well-served with up-to-the-minute, trusted information and analysis, and the audience figures speak for themselves.

“Scottish newsbrands keep communities across the country well-informed and connected, have a vital role to play in holding national and local politicians to account for the decisions they make, and are an essential means for services, businesses and charities to communicate with their users and customers.”

Further research from the news industry marketing body Newsworks reveals people are 2.4 times more likely to find news brands reliable than social media, and three-quarters believe it is important their news comes from a respected and recognised news provider.

Newsbrands Scotland director John McLellan said “Our titles continue to provide a depth and breadth of coverage that few, if any, networks can match, and the fact that all our members are independently regulated is also vital for maintaining public trust.

“Readers want to know they are being provided with professionally produced news, and our commercial partners benefit because readers recognise they are in a trusted environment.

“News publishers also continue to support and train the journalists of the future, and it’s important for our name to reflect an industry that is always looking forward.”

The rebranding project was a collaborative effort across member companies, with the branding design produced by DC Thomson and the marketing campaign devised by National World, with input from News UK and Newsquest Scotland.

“This was a very good example of publishers working together for the benefit of the whole sector in Scotland, whether society members or not,” added John McLellan.

UK exposes Russian fake news factory

UK-funded expert research has exposed how the Kremlin is using a troll factory to spread lies on social media and in comment sections of popular websites.

  • UK Government funded expert research unveils new tactics of the Kremlin’s large-scale disinformation campaign.
  • Troll factory is targeting politicians and baiting audiences across a number of countries including the UK, South Africa and India.
  • The operation has suspected links to Yevgeniy Prigozhin, founder of infamous bot-farm the Internet Research Agency.

UK-funded expert research has exposed how the Kremlin is using a troll factory to spread lies on social media and in comment sections of popular websites.

The ‘cyber soldiers’ are ruthlessly targeting politicians and audiences across a number of countries including the UK, South Africa and India.

The research exposes how the Kremlin’s large-scale disinformation campaign is designed to manipulate international public opinion of Russia’s illegitimate war in Ukraine, trying to grow support for their abhorrent war, and recruiting new Putin sympathisers.

Sick masterminds of the operation are believed to be working overtly from an old factory in St Petersburg, with paid employees, and internal working teams.

Foreign Secretary Liz Truss said: “We cannot allow the Kremlin and its shady troll farms to invade our online spaces with their lies about Putin’s illegal war.

“The UK Government has alerted international partners and will continue to work closely with allies and media platforms to undermine Russian information operations.”

Culture Secretary Nadine Dorries said: “These are insidious attempts by Putin and his propaganda machine to deceive the world about the brutality he’s inflicting on the people of Ukraine.

“This evidence will help us to more effectively identify and remove Russian disinformation and follows our decisive action to block anyone from doing business with Kremlin-controlled outlets RT and Sputnik.”

The evidence shows the troll factory is using Telegram to actively recruit and co-ordinate new supporters who then target the social media profiles of Kremlin critics – spamming them with pro-Putin and pro-war comments. Targets include the senior UK ministers’ social media accounts, alongside other world leaders.

The operation has suspected links to Yevgeniy Prigozhin, the founder of the most infamous and wide-ranging bot-farm the Internet Research Agency, both of whom the UK has sanctioned.

The UK Government will share this latest research with major social media platforms. It is already working closely with them to ensure they swiftly remove disinformation and coordinated inauthentic or manipulated behaviour, as per their Terms of Service.

The UK has also created a Government Information Cell (GIC) to counter Russian disinformation. Made up of experts from across the UK Government, the Cell is focussed on identifying and assessing Russian disinformation and both advising on and delivering output to expose and challenge the Kremlin’s lies.

Through an unprecedented package of sanctions against Russia, the UK has already targeted peddlers of Russian disinformation, including Putin’s key political allies, regime spokespeople including Putin’s Press Secretary Dmitry Peskov and Foreign Affairs spokeswoman Maria Zakharova, and Kremlin-backed disinformation agencies.

The Government has also directly sanctioned state media organisations, targeting the Kremlin-funded TV-Novosti who owns RT, formerly Russia Today, and Rossiya Segodnya who control news agency Sputnik.

Deepfakes: What you should know

What parents need to know about Deepfakes

Edinburgh Police Scotland and The City of Edinburgh Council’s Christmas wish is to #KeepXmasSafe for young people whilst online & keep parents & carers more informed.

@Edinburgh_CC

@natonlinesafety

Foreign Secretary boosts BBC funding to fight fake news

Foreign Secretary announces £8 million of funding for BBC World Service to tackle harmful disinformation, challenge inaccurate reporting around the world and improve digital engagement.

  • Foreign Secretary Dominic Raab announces multi-million pound uplift for BBC World Service
  • Funding will help to tackle harmful disinformation and inaccurate reporting around the world and enhance its digital offer
  • This follows the UK Government’s Integrated Review, which underlined the need to fight disinformation to protect the UK against state threats

Foreign Secretary Dominic Raab has announced £8 million of new funding for BBC World Service projects to tackle harmful disinformation, challenge inaccurate reporting around the world and improve digital engagement.

Funding will support the BBC World Service’s investigative journalism, expanding the reach of its work to report in an unbiased and impartial way. This follows the success of their “Reality Check”, “Africa Eye” and “Arabic Investigations” programmes, which have challenged fake news around the world.

The new package will also help to build international audiences, improving the digital platforms available to people in countries such as India, Kenya and Nigeria.

Foreign Secretary Dominic Raab said: “In a world where states and criminal gangs twist the news to exploit others, it is vital to safeguard independent and objective news reporting around the world.

“This new funding will allow the BBC World Service to take impartial journalism to many more people around the world, by countering those who distort the truth to mislead the public.”

This new support comes shortly after the publication of the Government’s Integrated Review, which underlined the need to fight disinformation to protect the UK against state threats. Today’s announcement will help support efforts to counter those.

Some states are using internet bots to push out disinformation on social media platforms, such as spreading fake news around the coronavirus pandemic, resulting in harmful content, that is often shared widely by tens of thousands of people on social media.

This includes encouraging scepticism around vaccines or in some cases prime-time news outlets in some states are blaming the US for artificially creating – and profiting from – the pandemic.

Welcoming the announcement, BBC Director General Tim Davie said: “We welcome this investment in the World Service which builds on the significant results achieved since the funding programme began in 2016.

“Through this partnership, the World Service has achieved an all-time record audience of 351m, in 42 languages including English, with the BBC’s global News services now reaching 438m every week.

“More than a third of the total BBC News global audience – 151m – access BBC News digitally and this additional support will enable us to further strengthen our digital offer and tackle global disinformation.

“As the world continues to fight the Covid pandemic, the positive role of the World Service in providing trusted, impartial news has never been more critical.”

Yesterday’s funding announcement comes on top of previous funding for the BBC’s World2020 programme from the FCDO since 2016, which has meant impartial news is available in 12 additional languages.

The additional support has helped increase the service’s international reach by 40 per cent to 351 million people each week, including across Asia and Africa.

48% of Edinburgh teens fall for fake news on social media

  • New research exploring teenagers’ in Edinburgh perceptions of fake news
  • Research reveals 48%of teens in Edinburgh say they have fallen for fake news before.
  • 23% of Edinburgh teens think fake news refers to things Donald Trump claims to be untrue
  • Vodafone’s Digital Parenting magazine has released advice for families on how to tackle fake news: www.vodafone.co.uk/mobile/digital-parenting/rollup-fakenews.

Vodafone UK has published new research exploring teenagers’ perceptions of ‘fake news’, misinformation and the reliability of the information they find online. 

Almost a half (48%) of teenagers in Edinburgh have fallen for fake news and 47% of teenagers surveyed said they were more aware of fake news in 2020 compared to previous years. Vodafone has released tips for parents and children on how to deal with fake news on its Digital Parenting hub.

The research shows that young people in Edinburgh are regularly exposed to fake news, with teenagers reporting to see fake stories an average of 12 times per month, and 23% believing they think they see fake news every day.

Perceptions around fake news

Three in four (73%) of teenagers in Edinburgh correctly identified fake news as ‘misleading information which is presented as news and spread online’.

However, wider perceptions around fake news indicate a lack of comprehensive understanding on the subject – with 23% thinking fake news refers to ‘things Donald Trump claims to be untrue’.

Topics of fake news

With the spread of misinformation reaching new highs last year,the research highlights key topics of fake news in 2020 for Edinburgh teens: Covid-19 and the vaccine (50%), Celebrities (40%), Donald Trump (37%), the end of the world (27%) and the UK lockdowns (20%)

Identifying fake news

Just half (57%) of teenagers in Edinburgh think they can distinguish fake news from the truth. However, the research indicates that tech-savvy teens are using their digital skills to spot the real from the fake, and almost a half (47%) of teenagers in Edinburgh think they are better equipped to spot fake news than their parents.

Main sources of fake news

Predictably, four in five (80%) in Edinburgh reported seeing the most fake news on social media platforms – far higher than on news websites (13%).  

Combating fake news

Encouragingly, 17% of teenagers in Edinburgh say someone has taught them how to spot and report fake news and combat misinformation, with this person most likely to be a parent (80%), or a teacher (40%). And, 20% have learnt how to spot fake news using an online resource.

Helen Lamprell, General Counsel and External Affairs Director, Vodafone UK, said: “It’s clear from our research that fake news amongst Edinburgh teens is a widespread issue – and is not going away with Donald Trump.

“It’s so important to educate everyone on the importance of safety online and how to identify fake news. Our Vodafone Digital Parenting Hub has useful resources and advice for what to watch out for and how best to tackle it.”

Emma Robertson from Digital Awareness UK, said: “Since the start of the pandemic we’ve seen a dramatic and worrying spike in the number of young people and their families being exposed to fake news and scams.

“Many of us are being inundated with false information about vaccinations, miraculous COVID-19 cures, politics and so on. It’s critical that young people have the digital skills they need to spot fake news and really think about whether the information we are seeing online could be misinformation or disinformation.

“Fake news reportedly spreads six times faster than real news, so it’s up to all of us to help others identify it and think twice before sharing.”

Vodafone’s Digital Parenting Tips – Five ways to spot fake news

To avoid being tricked by fake news, ask your child to consider these questions:

  • Is it being reported elsewhere – have you seen this story in other places e.g. on TV or radio?
  • Is the site name normal – do you trust the website where you saw this story? Check the URL: it should have .org or .com or .co.uk at the end, not an unusual jumble of letters.
  • Do the photos and videos look accurate or could they be photoshopped? 
  • Headlines matter – but so does content: read the entire piece before you share a story to be sure it’s an article you are happy to endorse.
  • If you’re unsure – ask a trusted adult for a view.

For more advice on navigating fake news, visit: 

https://www.vodafone.co.uk/mobile/digital-parenting/rollup-fakenews

How extremists have been exploiting the current pandemic

The government needs to ensure that their response to dealing with COVID-19 and future crises takes into account the significant threat of hateful extremism and the dangerous narratives spread by conspiracy theories.

The Commission for Countering Extremism (CCE) has published a report today, looking at the way in which extremists have sought to exploit the current pandemic. Through the use of conspiracy theories and fake news, the Commission has found that hateful extremists have used divisive, xenophobic and racist narratives to sow division and undermine the social fabric of our country.

The CCE warns that investing in counter extremism work and urgently publishing a new strategy is critical as extremists will seek to capitalise on the socio-economic impacts of COVID-19 to cause further long-term instability, fear and division in Britain.

Lead Commissioner Sara Khan says: “The pandemic has not discouraged extremists from propagating their hateful ideologies. On the contrary they have, as is always the case in a crisis, fully exploited the lockdown to promote dangerous conspiracy theories and disinformation, most notably online.

“They seek to mainstream extremist narratives in society, for the sole purpose of inciting hatred, violence, public disorder and a breakdown in community cohesion. We have already seen how extremists discussed the 5G conspiracy theory on fringe social media platforms such as Telegram. In April 50 5G masts were targeted for arson and vandalism in the UK.

“In this report we’ve drawn attention to a variety of conspiracy theories that have been spread by groups from the Far Right to the Far Left and Islamists. The impact of extremist propaganda and disinformation to our democracy cannot be overstated.

“These conspiracy theories are harmful, dangerous and are used by extremists to cause division and breed hate. This is why I have called on policy makers to develop a system to classify dangerous conspiracy theories based on the harm they cause. This will help practitioners and social media platforms better challenge harmful conspiracy theories before they escalate.

“The government also have to work closely with local authorities to understand and develop a strategy to deal with local extremist trends. For example, by understanding and countering anti-vaccine conspiracy theories, the government will be better placed to ensure there is sufficient uptake of any future vaccinations.

“We need to be on the front foot to counter the activity of hateful extremists who seek to divide and undermine everything our country stands for; and we must begin work on it now.”

Along with highlighting harmful conspiracy theories, the report shows how extremists were spreading disinformation and fake news about minority groups which has been used by sympathisers to incite hatred and violence.

One study shows that during the pandemic, over 90% of social media posts containing misinformation were not taken down by social media companies, when flagged by volunteers. Another study found hundreds of thousands of Far Right posts around COVID-19 and millions of engagements with known disinformation sites.

In addition to classifying dangerous conspiracy theories, the Commission have also made the following recommendations:

  • a commitment to ensure hateful extremism falls within the remit of the new online harms regulator and that existing laws on inciting hatred are enforced online
  • a call for the Ministry of Housing, Communities and Local Government (MHCLG) to drive forward a COVID-19 cohesion strategy to help bring different communities together to prevent extremist narratives from having significant reach and influence
  • a new counter-extremism strategy must include an assessment of how extremism manifests locally, the harm it causes, the scale of support for extremist narratives and how best to pre-empt extremist activity – this should also include assessing who is most susceptible to extremist narratives, in order to deliver vital interventions to engage and support these people
  • for the government to work closely with local authorities to understand and develop bespoke support and interventions to pre-empt and deal with extremist activity
  • for the government to develop plans to work with researchers and practitioners to build a better understanding of ‘what works’ in relation to counter extremism online and offline

This is the first in a series of publications from the Commission looking at extremism in the context of the current pandemic.

Coronavirus: crackdown on fake news


Specialist units across the UK Government are working at pace to combat false and misleading narratives about coronavirus, ensuring the public has the right information to protect themselves and save lives.

The Rapid Response Unit, operating from within the Cabinet Office and No10, is tackling a range of harmful narratives online – from purported ‘experts’ issuing dangerous misinformation to criminal fraudsters running phishing scams.

Up to 70 incidents a week, often false narratives containing multiple misleading claims, are being identified and resolved. The successful ‘Don’t Feed the Beast’ public information campaign will also relaunch, to empower people to question what they read online.

Culture Secretary Oliver Dowden said: “We need people to follow expert medical advice and stay at home, protect the NHS and save lives. It is vital that this message hits home and that misinformation and disinformation which undermines it is knocked down quickly.

“We’re working with social media companies, and I’ll be pressing them this week for further action to stem the spread of falsehoods and rumours which could cost lives.”

When false narratives are identified, the government’s Rapid Response Unit coordinates with departments across Whitehall to deploy the appropriate response. This can include a direct rebuttal on social media, working with platforms to remove harmful content and ensuring public health campaigns are promoted through reliable sources.

The unit is one of the teams feeding into the wider Counter Disinformation Cell led by the Department for Digital, Culture, Media and Sport, made up of experts from across government and in the tech sector.

The Cell is engaging with social media platforms and with disinformation specialists from civil society and academia, to establish a comprehensive overview of the extent, scope and impact of disinformation related to coronavirus.

The Culture Secretary will be contacting social media companies this week to thank them for their good efforts to date, assess the progress made and discuss what other potential measures can be put in place to ensure accurate, honest information consistently reaches users of their platforms.

Penny Mordaunt, Paymaster General, said: “Holding your breath for ten seconds is not a test for coronavirus and gargling water for 15 seconds is not a cure – this is the kind of false advice we have seen coming from sources claiming to be medical experts.

“That is why government communicators are working in tandem with health bodies to promote official medical advice, rebut false narratives and clamp down on criminals seeking to exploit public concern during this pandemic.

“But the public can also help with this effort, so today we implore them to take some simple steps before sharing information online, such as always reading beyond the headline and scrutinising the source.”

The public can help stop the spread of potentially dangerous or false stories circulating online by following official government guidance – the ‘SHARE’ checklist (see below).

This includes basic but essential advice such as checking the source of a story and analysing the facts before sharing.

Certain states routinely use disinformation as a policy tool, so the government is also stepping up its efforts to share its assessments on coronavirus disinformation with international partners.

Working collaboratively has already helped make the UK safer, providing ourselves and our allies with a better understanding of how different techniques are used as part of malicious information operations – and how to protect against those techniques more effectively.

These measures follow recent advice from the National Cyber Security Centre, which revealed a range of attacks being perpetrated online by cyber criminals seeking to exploit coronavirus earlier this month.

This included guidance on how to spot and deal with suspicious emails related to coronavirus, as well as mitigate and defend against malware and ransomware.

To help the public spot false information, the UK Government is running the SHARE checklist and Don’t Feed The Beast campaign.

This gives the public five easy steps to follow to identify whether information may be misleading:

  • Source – make sure information comes from a trusted source
  • Headline – always read beyond the headline
  • Analyse – check the facts
  • Retouched – does the image or video look as though it has been doctored?
  • Error – look out for bad grammar and spelling.

Cairncross Review: a level playing field for UK journalism?

  • Online platforms should have a ‘news quality obligation’ to improve trust in news they host, overseen by a regulator
  • Government should explore direct funding for local news and new tax reliefs to support public interest journalism
  • A new Institute for Public Interest News should focus on the future of local and regional press and oversee a new innovation fund

The Cairncross Review into the future of the UK news industry has delivered its final report, with recommendations on how to safeguard the future sustainability of the UK press. Continue reading Cairncross Review: a level playing field for UK journalism?