Double fault: Stockbridge tennis tournament cancelled

Champions of Tennis tournament organisers go into liquidation

legends return

A showcase tennis tournament featuring former champions including superstars John McEnroe and Tim Henman has been cancelled and the organisers have gone into liquidation. The Brodies Champions of Tennis tournamentwas due to start tomorrow but the decision to scrap the event was only made yesterday.

The event has a history of controversy – last year’s Champions of Tennis event left fans furious when play was limited to a few games after an inadequate roof saw courts flooded out.

Yesterday – just two days before the event was scheduled to start – organisers Serve and Volley said the tournament had been cancelled because the new roof design could not be built in time.

Spectators who have bought tickets will be able to find information on refunds from today.

A statement on Serve and Volley’s website said: “We are disappointed to advise that we have had to take the difficult decision to cancel this week’s Champions of Tennis tournament, which was due to take place between Thursday 19 – Sunday 22 June in Edinburgh.

“Following on from last year’s event we revised the design of the roof covering the court to provide better weather protection. This resulted in a unique and complex design, which required specialists to manage and oversee the build.

“Due to unforeseen circumstances the specialist team have been unable to facilitate the build and despite extensively investigating all alternative options we have not been able to secure a solution.

“We fully appreciate the disappointment this will cause customers, sponsors and suppliers; this decision has not been taken lightly. The unavoidable cancellation resulting from the problems experienced with the roof has resulted in the organisers, Serve & Volley Ltd, entering into voluntary liquidation.

“Administrators are to be appointed over the coming days and will be in contact with all suppliers in due course. Information regarding match session ticket refunds will be available on our website from Wednesday 18 June. We would like to thank everyone that has been involved in the event to date as we fully recognise the huge amount of goodwill and support that we have received.”

Event sponsors Brodies say they will refund every ticket holder who is unable to get their money back from organisers Serve & Volley.

In a statement, the company said: “At an early morning meeting today with the organisers of Champions of Tennis, Serve & Volley Limited, we learned that the enlarged roof over the Champions of Tennis court cannot be erected effectively.

“This outcome was contrary to all assurances given to us by the organisers. The organisers advised us at the meeting that they were looking at options to reorganise the event as an open-air tournament, but we understand that this proved impractical in the time available.

“As sponsors, we are hugely disappointed that this has caused the cancellation of the tournament by Serve & Volley at this stage. We share the frustration of the many tennis fans who bought tickets expecting to see a premier sporting event.

“However, based on current weather forecasts, there is a measure of risk of a repeat of the upset caused to some spectators by disruption of some of the sessions due to rain at last year’s event, when there was a roof in place. We believe that pressing ahead with the championship under these circumstances would not be fair to ticket holders, who bought tickets expecting the additional protection this year of an extended court roof. It is also the case that Serve & Volley has run out of time to reorganise and properly re-advertise the event as an open air tournament to ticket holders.

“Our paramount concern is for these ticket holders. Although the tickets were sold by Serve & Volley, as a gesture of goodwill, Brodies will refund the cost of tickets to individual ticket holders who are unable to recover the cost of their tickets from Serve & Volley or from their credit or debit card providers. Further details will be published on our website, www.brodies.com, on Wednesday.

“Brodies will refund the cost of tickets to all individual ticket holders who try but are unable to get their money back. We are not doing this on behalf of Serve & Volley Ltd.

“We have supported Champions of Tennis for the last two years because we believed hosting such a prestigious ATP event in Edinburgh would benefit the economy, the local community, and help cement Scotland’s reputation as a leading sporting destination. We are genuinely sorry that tennis fans have been left disappointed.”

No love game as tennis row festers

rain

‘You cannot be serious …’

Tennis fans have reacted with fury on hearing that they will not receive a refund despite play at June’s Champions of Tennis event in Stockbridge being a wash out.

Hundreds of spectators were left drookit – and seriously out of pocket – as the heavens opened and torrential rain poured through a temporary £100, 000 ‘roof’ at Edinburgh Accies’ Raeburn Place stadium. Four hours play was lost as staff tried in vain to mop up the court with towels, and instead of seeing three top quality matches, fans – some of whom paid £100 for the day’s ‘entertainment’ – were served up a shambles.

Play, such as it was, started at 6pm, with match durations slashed to just one set as light deteriorated.

Before the tournament tennis lovers had been promised big names, but in the event they were sorely let down. Fans favourite John McEnroe played one just set, Ivanisevic never even started his game and the third match featuring Mark Philippoussis was also scrapped.

However furious fans have now learned that there will be no refund.

NEN reader Sarah Fox was there. She writes …

‘I’m sure you heard about the disaster that was Brodies Champions of Tennis on the Saturday, you may have even been there yourselves. After nearly two  months they have finally some back to ticket holders offering no refund.

With all the profits that a firm like Brodies makes and they take it out on the tennis lovers who were unable to see the tennis due to the completely unsuitable ‘roof’. Please see pathetic response below from the tournament director…..

Dear Ticket Holder

Thank you for supporting Brodies Champions of Tennis and for your patience while we have carried out a thorough review of the inaugural tournament.

We share your frustration at the disruption caused by bad weather on Saturday, June 22, and your disappointment that more tennis was not played within the original match timings. We believed that the purpose-built canopy would allow play to continue in the event of rain. Unfortunately, due to the squally conditions on the day, water did get on to the court and we were advised by the umpire to suspend play to ensure the players’ safety.

Under the terms and conditions of our ticket refund policy, refunds would only be issued if less than 40 minutes of play took place. Despite the adverse weather conditions on Saturday we made every effort to minimise disruption so that fans could see as much tennis as possible. As a result, we were able to put on just under two hours of play on Saturday.

Whist it was disappointing only two hours of tennis were played, disruption due to bad weather is a risk at any outdoor event. No matches were cancelled on Saturday 22 or any of the other days so refunds are not eligible .

We assure you that lessons have been learnt.

Viki Mendelssohn, Tournament Director

Sarah goes on: ‘Anything you can do to help us Saturday ticket holders have a voice and ensuring the tournament feel some consequences from this disaster and therefore making sure this incidence doesn’t happen again would be very much appreciated.’

Chris Ross received the same letter, and he too was less than impressed. He has since responded to the organisers, and told NEN:

“I’m very disappointed with the organisers’ response, both in the inconsistencies and the disingenuous statements it contains. Yes, they can say that no matches were cancelled on Saturday but the McEnroe match was reduced to a set, although it was advertised as the best of three. The Enqvist Ivanisevic match – originally scheduled for the Saturday night – did not take place until the Sunday morning, so presumably Saturday ticket holders would therefore not have been able to get in to watch this match so, from our perspective, it might as well have been cancelled.”

He added: “Somebody made a mistake in relation to the roof, and It may be that the thinking behind the ‘no refunds’ approach is that the negative publicity will blow over and that it will all be forgotten by the time of next year’s tournament. However, there are a lot of very unhappy people and I don’t think they will forget in a hurry.  If the organisers really have learned lessons I hope that they will reconsider their current stance and try to achieve a middle ground.”
Chris is still awaiting a reply.

Tournament organisers are understood to be considering a ‘goodwill gesture’, although they have not specified what this might be – perhaps reduced price or even free tickets to next year’s event. Dissatisfied fans, however, are now considering legal action.

The way it was supposed to be ...
The way it was supposed to be …

And the way it was  …

http://www.youtube.com/watch?v=c6LHq6W0lzY