Scotland loves a bargain!

Scottish shoppers love hunting for second-hand deals – but when it comes to repairs, only one in five would mend a broken appliance

  • Half (49%) of consumers in Scotland say they enjoy looking for deals on second-hand and refurbished goods
  • More than one in three (39%) Scots would give a quality used or refurbished item to a loved one this Christmas as Amazon reveals the most popular ‘Second Chance’ shopping bargains

According to new research released today by Amazon, Scotland is a region of second-hand bargain hunters. Half (49%) say they enjoy hunting for deals on second-hand items, with almost a third (30%) saying they always seek second-hand or refurbished offers first.

The study also found 91% of people surveyed in Scotland check ‘used’ prices against new when shopping online, with 36% refusing to pay full price for anything, be it clothing, tech or homeware.

This openness to embracing quality used and refurbished products is likely to be reflected in Scotland’s Christmas stockings this festive season, with more than one in three people (39%) saying they would gift a quality second-hand item to a loved one.

Despite enthusiasm for buying second-hand and refurbished items, only one in four (23%) surveyed in Scotland would mend an appliance if it breaks. Instead of fixing it, 23% of adults surveyed in Scotland say they throw away items such as toasters and kettles when they break, while 36% say they recycle them.

The most common reasons for giving up on a repair were not knowing where to start and worrying that attempts to repair something would in fact make it worse. Amazon sold 4 million returned and refurbished products in the UK last year online through Amazon Second Chance (amazon.co.uk/amazonsecondchance), saving British customers more than £100 million.

In the first nine months of 2023, Amazon’s sales of second-hand goods in the UK increased by more than 15% compared to the same period last year.

Shoppers can bag bargains with up to 50% savings compared to recommended retail prices online and, for a limited time only, in person too at the new Second Chance Store in Central London.

The store also offers customers the chance to bring in broken home tech and laptops to its Repairs Zone for free advice and workshops on fixing them. In its opening week, home and kitchen items including upright hoovers and food blenders, game consoles and controllers, laptops, smartphones and toys were the most popular categories bought in the Second Chance Store.

“Some of the most popular products that people search for on Amazon are also available as quality second-hand items. When you buy second hand, you’re not just saving money, you are also giving a product a second chance. The beauty of second-hand shopping is that it’s like a treasure hunt. You never know what unique and valuable items you’ll discover while giving a second chance to pre-loved goods.” said Jamie Strain, General Manager at Amazon in Dunfermline.

Generational attitudes to pre-loved shopping

Nationally, Gen Z – those born after 1996 – are the ones most likely to buy pre-loved items, with 31% of the clothes they wear and 33% of the tech they own being second hand, on average, according to the survey. More than four in 10 (44%) surveyed typically shop pre-loved first, but fewer than one in three (30%) would repair a broken appliance. 

Millennial shoppers – age 27 to 42 – are the most open to learning how to repair a broken tech item, with almost half (45%) surveyed saying they have visited a “repairs café” in the past 12 months. Nearly three quarters (72%) say they have successfully followed a DIY repairs video on YouTube.

The research also reveals that three in 10 Generation X shoppers – aged between 41 and 56 – look for second-hand deals first, but 27% admitted they wouldn’t trust themselves to do a ‘DIY repair’ at home, according to the research.

Baby Boomers surveyed are among the least likely to try to repair and prolong the life of their belongings, with just 28% looking for pre-loved items before new. Cutting costs is the biggest reason all age groups ‘bargain hunt’, with 87% believing it’s good to save money when shopping, even if they can afford to pay full price. 59% also feel it’s important to buy pre-loved, or to extend a product’s life, for the planet.

Customers can visit the Second Chance Store, stocked with quality returns from Amazon up until 12 December, with all sales proceeds going to Barnardo’s. Amazon also offers quality returned products year-round online at Amazon Second Chance (amazon.co.uk/amazonsecondchance), which also provides customers with information about product repair, recycling and trade-in for electronics. Purchases are backed by Amazon’s 30-day return policy and award-winning customer service.

Surviving the January sales

New Year bargain hunters have been given 11 top tips for grabbing the best deals in the sales.

Making a list before hitting the shops, using cash instead of cards and shopping on a full tummy are among the tips from the shopping experts at NetVoucherCodes.co.uk.

They say by following a few simple rules shoppers could grab some great deals, but a few false moves and those bargains may not look quite so good later in the day.

Simple tips like planning ahead, questioning whether the item is really needed and taking regular stops to refuel are among the advice given.

A spokesperson from NetVoucherCodes.co.uk said: “Keeping a clear head when shopping is important so you don’t get sucked into fake bargains.

“You want to make sure your shopping trip is enjoyable and satisfying, there’s nothing worse than coming home feeling exhausted, regretting your buys and broke after a long day.

“Many shoppers don’t end up coming home with exactly what they set out to get, so we’ve compiled a list of the best tips for a smooth, satisfying shopping experience so that you can enjoy the New Year’s sales and grab yourself some real bargains.”

Here are NetVoucherCodes.co.uk top sales shopping tips:

1. Check opening times

Before you head off sales shopping, check the opening times. Some stores open much earlier than others. Leave it until mid-morning and you may miss the best of the bargains.

2. Cash NOT card

Avoid using debit or credit cards – it’s far too easy to get carried away with them. Instead, withdraw a maximum spending value in cash. This is more likely to curb spending and help you avoid impulse buying.

3. Fill up

Make sure you have a decent breakfast before you head out shopping so you’re full of energy and ready to make a strong start. Make sure you refuel throughout the day.

4. Use public transport

Rather than battle for a parking space, take the train or bus when you head out shopping. It’ll be cheaper, easier and you won’t have the stress of fighting the crowds to get a space.

5. Do I really need it?

Before you buy, question whether you really need the item. It may have 50% off but if it’s just going to sit in a cupboard or in your wardrobe, then it’s a complete waste of money.

6. Make a plan of attack

There’s nothing wrong with doing a little forward planning to help save time and stress. Make a wish list of what you really want by having a browse online.

7. Bag up

Take plenty of big sturdy bags to help you carry your shopping load. There’s nothing worse than having lots of small plastic bag handles cutting into your forearms and fingers all day.

8. Don’t worry about other shoppers

Don’t get carried away with the crowds, if you have your goals in mind – ensure you stay on track, otherwise you may end up not finishing what you set out to do before closing time.

9. Have a breather

Take regular breaks to collect yourself, stay fed and hydrated and use these little stops to remind yourself of your wish list.

10. Learn the returns

Make sure you have a handle on the returns policy and check if you can return before you purchase.

11. Don’t get roped in

Sales are a great opportunity for many shops to rope customers into signing up to sneaky credit card schemes. These encourage over-spending and what they don’t tell you is that you’ll still be paying for the items months after buying them. THINK before you sign.