Fake reviews and sneaky hidden fees banned ‘once and for all’

Outrageous fake reviews and sneaky hidden fees are now banned once and for all in a major win for consumers right across the UK

  • Fake reviews and hidden fees that cost consumers £2.2bn every year now banned 
  • CMA takes on major new powers to directly enforce new consumer laws 
  • Changes will protect consumers and create a more level playing field for businesses, helping to deliver economic stability as part of the Plan for Change 

Outrageous fake reviews and sneaky hidden fees are now banned once and for all in a major win for consumers right across the UK. These laws will help deliver economic stability as part of the Plan for Change. 

The new measures coming into force today will give the public control over their cash and save them money in the long run.

All mandatory fees, such as admin fees or ticket booking fees, must now be included in the headline price and can’t be deceptively dripped in throughout the checkout process, to dupe customers into paying more than they originally bargained for.  

The ban aims to bring to an end the shock that online shoppers get when they reach the end of their shopping experience only to find a raft of extra fees lumped on top. 

So, for shoppers buying train tickets – they won’t be stung by a hidden booking fee at the end of the checkout. 

When buying a takeaway, the delivery and admin fees must be clear at the start of the process.

The same will apply to all online shopping experiences from concert tickets to trips to the cinema. 

Every year a whopping £2.2 billion is spent by consumers on unavoidable hidden fees, which is why these new rules are coming into force.  

Not only will it create greater transparency, but it will make it far easier for consumers to confidently compare products and services to make sure they are getting the best bang for their buck.  

Justin Madders, Minister for Employment Rights, Competition and Markets, said: “From today consumers can confidently make purchases knowing they are protected against fake reviews and dripped pricing.  

“These changes will give consumers more power and control over their hard-earned cash, as well as help to establish a level playing field by deterring bad actors that undercut compliant businesses, helping to deliver economic stability as part of our Plan for Change.”

Outlandish fake reviews will also be banned today – so customers know what they are buying when they shop online.

The legislation will prevent punters turning up to a restaurant with 5-star reviews only to be served 1-star quality food. Or ordering a product online from a top-rated seller only to find it never turns up, or that when it does, it doesn’t look anything like it did in the picture, despite what previous buyers said. 

Reviews were found to be used by 90% of consumers and contributed to the £217 billion spent in online retail markets in 2023, underscoring the importance of these new consumer protection laws. 

New laws will also help prevent well-intentioned and compliant businesses from being under-cut by those seeking to catch out consumers with stealthy additional prices and fake reviews.  

Sarah Cardell, Chief Executive of the CMA, said: “We will use these new provisions to safeguard people from harmful and unfair treatment, and to foster the level-playing field for the vast majority of businesses who want to do the right thing for their customers.

“We will be tackling the more egregious practices first and working hard to support businesses with compliance, conscious that – especially for small businesses – the burden of following the rules must be proportionate.”

This new consumer protection regime will be implemented by the Competition and Markets Authority (CMA) in a way that is as simple as possible for smaller businesses to comply with.

This government is committed to taking action to reduce unnecessary burdens on business, meaning that should any new rules be required, these will be as clear as possible and only used where necessary and proportionate.

Nationwide call to surrender all zombie-style knives and machetes

A nationwide call to hand over zombie-style knives and machetes has been launched by the UK government, before these dangerous weapons are banned from our streets.

From 24 September, it will be illegal to own zombie-style knives and machetes as they will be added to the list of dangerous prohibited items already banned, including zombie knives, butterfly knives, Samurai swords and push daggers.

Ahead of the new ban coming into force, anyone who has one of these weapons is being urged to hand them over – safely and legally.

This scheme​ will be run at police stations across England and Wales for four weeks between 26 August and 23 September, without repercussions for surrendering these potentially dangerous knives safely. 

Individuals can also anonymously dispose of these weapons using safe, surrender bins, by contacting their local police, council or an anti-knife crime charity to find out about alternative options, other than police stations, in their area.

After 24 September, anyone caught with a zombie-style knife or a machete faces time behind bars.  

Policing Minister, Diana Johnson said: “Too many people have access to weapons that can lead to devastating, life-changing consequences. There is no legitimate need for a weapon of this kind to be in our homes or on our streets.

“That is why we will continue to make sure the tightest restrictions are in place to limit the availability of these lethal weapons. Implementing a ban on zombie-style knives is just the first step in our ambitious, dedicated plan to halve knife crime within a decade, and will closely be followed by making ninja swords illegal. 

“It is absolutely crucial that members of the public come forward and safely hand in these weapons. We are offering people the chance to do the right thing – to help make our streets safer, prevent further loss of life and save so many futures.

“We cannot do this alone, political, policing and community leaders must work together to bring the knife crime epidemic to an end and offer a better future for our young people.”

Participating police stations are spread across the country, and people should contact their designated police station first to get advice on how to package up any weapons and bring them into the station.  

This scheme is just one part of the government’s pledge to halve knife crime in a decade. Next steps will include further bans, stronger rules to stop online sales, and tough action to stop young people being drawn into crime.

New law to ban zombie-style knives and machetes

Zombie-style knives and machetes will be outlawed under legislation laid today. A surrender and compensation scheme will launch in the summer

Dangerous zombie-style knives and machetes will be banned under new legislation to take these weapons off our streets and keep young people safe.

Under the measures, first announced by the Prime Minister last year and laid before Parliament yestrday, it will be illegal to possess, sell, manufacture or transport these zombie-style knives and machetes.

The government is urging anyone with one of these dangerous weapons to voluntarily hand it into a knife surrender bin, before the official surrender and compensation scheme is launched in the summer.

This will get these knives off our streets as soon as possible, while giving people in possession an opportunity to hand them in without legal implications. The full ban will come into in force in September, after which anyone in possession of one of these knives may face time behind bars.

During this time, the government will work with police, communities and partners to ensure there is public awareness of the surrender scheme, which have been implemented in the past to accompany knife bans.

This is just one part of a package of measures being introduced by the government to strengthen existing knife crime laws, which are already among the toughest in the world. It is illegal to carry any knife in public without good purpose, carrying a sentence of 4 years in prison, and, in 2016, the government banned zombie knives, whilst cyclone knives were banned in 2019.

Since 2019, police have taken 120,000 knives off our streets through stop and search and other targeted police action. Knife crime has gone down 5% since 2019 and hospital admissions for under 25s involved in stabbings has fallen by 25%. Violent crime is also down 51% since 2010.

Building on this record, the Criminal Justice Bill will go further by increasing the maximum sentence for the possession of banned weapons from 6 months to 2 years, while anyone caught selling knives to under-18s, including online, will also face 2 years behind bars.

Police will also be given new powers to seize and destroy knives found on private premises if there are reasonable grounds to suspect the blade will be used in a serious crime. Previously, police could not seize knives found during a search on a property, even if they had suspicions of criminal use.

Home Secretary James Cleverly said: “Knife crime continues to take precious lives away, and I am determined to put an end to this senseless violence.

“We must stop these dangerous knives ending up on our streets and in the hands of criminals. We cannot let them be sold to children, and we must give young people a way out of violence.

“That is why I have expedited the ban on zombie-style machetes and we are increasing the maximum sentence for selling knives to under 18s. We will continue to invest in youth services that have prevented thousands of violent injuries.”

Zombie-style knives are just as dangerous as traditional zombie knives, however, they do not have the same distinct images or threatening wording that incites violence.

The police have identified that zombie-style knives are increasingly used in criminality, emerging on the back of the 2016 ban when some retailers exploited this loophole to keep selling these dangerous weapons but evade the law. The measures being introduced today will put an end to this technicality.

In line with previous knife bans, a surrender and compensation scheme will be introduced from the 26 August, and further guidance on how this will operate will be published in June.

Steel Warriors Head of Operations Christian d’Ippolito said: “Steel Warriors welcome the steps being taken by the government to strengthen its tough knife crime laws to keep dangerous knives off our streets. Weapons like these should not be available to young people, they have no place in modern society and should not be glorified.

“At Steel Warriors we believe that lives should be built by steel, not destroyed by it. We melt down confiscated knives and recycle them into outdoor gyms, we then provide free community classes to transform the lives of young people affected by crime, violence and social exclusion, giving them the confidence they need to create positive futures.”

During a visit to Kent Police yesterday, the Home Secretary saw first-hand how Home Office-funded youth violence prevention projects are helping steer young people away from violent crime.

Recent independent evaluation has shown that the government’s Violence Reduction Units, in combination with hotspot policing patrols, have prevented an estimated 3,220 hospital admissions for violent injury since 2019 in areas where the programme operates.

The Home Secretary also met with Yemi Hughes, the mother of a knife crime victim, Idris Elba and members of his ‘Don’t Stop Your Future’ campaign to discuss action being taken on serious violence and what more can be done to tackle the issue.

The legislation laid in Parliament will amend the Criminal Justice Act 1988.

XL Bully type dogs to be banned

From 31 December 2023 breeding, selling, advertising, rehoming, abandoning and allowing an XL Bully dog to stray will be illegal

New laws banning XL Bully type dogs have been laid in Parliament today, as the Government adds the breed to the list of dogs banned under the Dangerous Dogs Act.

The announcement fulfils the Government’s pledge to put in place laws to ban the breed by the end of the year and protect the public following a concerning rise in fatal attacks.

Under the new rules, which come into force at the end of the year, it will be illegal to breed, sell, advertise, exchange, gift, rehome, abandon or allow XL Bully dogs to stray in England and Wales.

From this date, these dogs must be kept on a lead and muzzled in public. Owners of XL Bully dogs are recommended to start training their dog to wear a muzzle and to walk on a lead ahead of the legal restrictions coming into force.

Breeders have also been told to stop mating these types of dogs from now in preparation of it being a criminal offence to sell or rehome these dogs.

From 1 February 2024 , it will then become illegal to own an XL Bully dog if it is not registered on the Index of Exempted Dogs. By staggering these two dates, current owners of this breed will have time to prepare for these new rules.

Owners who wish to keep their dogs will have until the end of January to register them and will be forced to comply with strict requirements. As well as being muzzled and kept on a lead in public, these dogs must also be microchipped and neutered.

Dogs under one year when the ban comes in must be neutered by the end of the year, older dogs must be neutered by the end of June.

From 1 February, owners without a Certificate of Exemption face a criminal record and an unlimited fine if they are found to be in possession of an XL Bully type, and their dog could be seized.

Environment Secretary Thérèse Coffey said: “We are taking quick and decisive action to protect the public from tragic dog attacks and today I have added the XL Bully type to the list of dogs prohibited under the Dangerous Dogs Act.  

“It will soon become a criminal offence to breed, sell, advertise, rehome or abandon an XL Bully type dog, and they must also be kept on a lead and muzzled in public. In due course it will also be illegal to own one of these dogs without an exemption.

“We will continue to work closely with the police, canine and veterinary experts, and animal welfare groups, as we take forward these important measures.”

Owners may choose to have their dog put to sleep by a vet, with compensation provided to help with these costs. Further details on how to apply for compensation and the evidence required to make a claim will be provided soon.  

As part of the process, the definition of the ‘XL Bully’ breed type has also been published today. This follows meetings of an expert group, convened by the Environment Secretary and made up of police, local authority, vets and other animal welfare experts to help define the breed. The definition provides clear assessment criteria for owners and enforcement authorities and is a requirement under the Dangerous Dogs Act in order to deliver the ban.

Owners can access the most up to date information on what action they need to take and when on this dedicated page, Prepare for the ban on XL Bully dogs – GOV.UK (www.gov.uk).

Owners whose dogs are dangerously out of control are already breaking the law, and the enforcement authorities have a full range of powers to apply penalties to them. Under the Dangerous Dogs Act, people can be put in prison for up to 14 years, be disqualified from ownership or their dangerous dogs can be euthanised.