CMA intervention leads to further Facebook action on fake reviews

  • Facebook to make it harder for people to find groups and profiles that buy and sell fake reviews
  • 16,000 trading groups removed with suspensions or bans for users who create these groups
  • it comes after CMA investigation found more evidence of misleading content

This latest action by the Competition and Markets Authority (CMA) follows reports that fake and misleading reviews continued to be bought and sold on the social media platforms.

In January 2020, Facebook committed to better identify, investigate and remove groups and other pages where fake and misleading reviews were being traded, and prevent them from reappearing.

Facebook gave a similar pledge in relation to its Instagram.com business in May 2020, after the CMA had identified similar concerns.

A follow-up investigation found evidence that the illegal trade in fake reviews was still taking place on both Facebook and Instagram and the CMA intervened for a second time.

Facebook has now removed a further 16,000 groups that were dealing in fake and misleading reviews. It has also made further changes to its systems for identifying, removing and preventing such content on its social media platforms to ensure it is fulfilling its previous commitments.

These include:

  • suspending or banning users who are repeatedly creating Facebook groups and Instagram profiles that promote, encourage or facilitate fake and misleading reviews
  • introducing new automated processes that will improve the detection and removal of this content
  • making it harder for people to use Facebook’s search tools to find fake and misleading review groups and profiles on Facebook and Instagram
  • putting in place dedicated processes to make sure that these changes continue to work effectively and stop the problems from reappearing

Andrea Coscelli, Chief Executive of the CMA, said: “Never before has online shopping been so important. The pandemic has meant that more and more people are buying online, and millions of us read reviews to enable us to make informed choices when we shop around.

“That’s why fake and misleading reviews are so damaging – if people lose trust in online reviews, they are less able to shop around with confidence, and will miss out on the best deals. It also means that businesses playing by the rules miss out.

“Facebook has a duty to do all it can to stop the trading of such content on its platforms. After we intervened again, the company made significant changes – but it is disappointing it has taken them over a year to fix these issues.

“We will continue to keep a close eye on Facebook, including its Instagram business. Should we find it is failing to honour its commitments, we will not hesitate to take further action.”

This move follows the UK Government’s announcement that a dedicated Digital Markets Unit (DMU) will be set up within the CMA from April 2021.

Once the necessary legislation is in place, this will introduce and enforce a new code for governing the behaviour of platforms that currently dominate the market. As part of this process, the CMA has been advising government on the design and implementation of a pro-competition regime for digital markets.

Rocio Concha, Director of Policy and Advocacy at Which?, said: “We’ve previously raised the alarm about fake review factories continuing to operate at scale on Facebook, leaving online shoppers at huge risk of being misled. The tech giant failed to meet its earlier commitment to the CMA, so it is positive that the regulator has stepped in and demanded more robust action.

“Facebook must deliver this time round – it has shown it has the sophisticated technology to eradicate these misleading review groups and needs to do so much more swiftly and effectively.

“The CMA and Facebook now need to monitor the situation and if the problems persist the regulator must take stronger measures to ensure that trust in online reviews does not continue to be undermined.

“Online platforms should also have greater legal responsibility for tackling fake and fraudulent content and activity on their sites.”

For more information on the CMA’s fake reviews work, please see the dedicated webpage: Fake and misleading online reviews trading.

Which? warns people to hold off on booking summer holidays

Consumer champion Which? is warning holidaymakers to hold off booking trips abroad until more details become clear.

Rory Boland, Editor of Which? Travel, said: “Millions of people will be excited to know their next holiday abroad might not be too far off, but the current guidance leaves too many questions unanswered about important aspects of foreign travel – so we would advise consumers to hold off on booking a holiday until the details become clearer.

“Apart from not knowing where we can go and when, the government has also warned that countries will be moved between green, amber and red. Until it details how these changes will take place, consumers face the risk of 10 days quarantine and paying for additional tests, or worse, having to pay £1,750 for hotel quarantine.

“There also remain questions over what the total cost of testing will be for trips, which currently runs into the hundreds of pounds, and what steps will be taken to ensure testing is affordable and accessible. It is vital that the government provides clarity on these issues before people think about parting with their money.”

Dobbies announces ‘Not Your Average Gardener’ awards to find Edinburgh’s best gardeners

Dobbies, the UK’s leading garden centre retailer, has announced the launch of its first-ever ‘Not Your Average Gardener’ awards, to find the best and most dedicated gardeners from Edinburgh and beyond.

Dobbies is looking to reward gardeners from Edinburgh for their creativity and commitment to making the UK a brighter place through their gardens and is encouraging the public to get involved and nominate the talented people in their lives. Whether it’s a family member, friend, neighbour or even themselves, the competition is open to amateur gardeners across the country.

Categories include Best Community Gardener, Best Mini Garden Makeover and Most Instagrammable Garden. Young gardeners are also being encouraged to get involved and submit entries for Best Young Gardener, for under-16s, and Best Little Seedling for those aged 10 and under.

There’s also a category dedicated to finding Dobbies’ Best New Gardener 2021, with novice gardeners urged to enter and showcase their newly-honed skills.

The awards will be judged by gardener, journalist and Dobbies’ podcast host Louise Midgely, and Dobbies’ Horticultural Director, Marcus Eyles.

Entries can be submitted via the Dobbies’ website, with winners being awarded £250 to spend in Dobbies’ Edinburgh store, plus a one-to-one gardening consultation with the judges to advise them on how to maximise their garden in 2021 and beyond.

According to research conducted by the Horticultural Trades Association, three million people took up gardening in 2020, and Dobbies wants to recognise and celebrate these new gardeners, while highlighting the many benefits that gardening can offer.

Marcus Eyles, Horticulture Director at Dobbies, said: “Gardening has proven benefits for our health and wellbeing and at Dobbies, we’re delighted to see so many more people getting involved with gardening over the past year.

“These awards will allow us to celebrate those who love gardening and those who show promise as potential gardening superstars. We look forward to seeing all of the wonderful gardens from entrants in Edinburgh.”

The competition is open until 28 May 2021.

To enter or make a nomination, visit the Dobbies’ website and complete a simple form. All nominations will be reviewed by the judges, with prizes being awarded for the winners in each category during a virtual awards ceremony in the summer.

For more information visit: https://www.dobbies.com/dobbies-in-the-community

Supporters WILL attend Hampden Park EURO 2020 matches

The Scottish FA has welcomed confirmation from UEFA that Hampden Park will be able to host its four EURO 2020 matches with supporters in attendance.

The LOS Glasgow submission of a maximum 25% capacity for the national stadium (approximately 12,000 supporters under the EURO 2020 stadium configuration) has now been approved.

Plans for a Fan Zone in the city are also still under consideration with a decision anticipated at the end of the month.

The announcement is the culmination of a significant period of partnership work undertaken by the Scottish FA, Glasgow Life (on behalf of Glasgow City Council) and the Scottish Government, along with fellow LOS Glasgow members, Police Scotland and Visit Scotland.

Rod Petrie, Chair of LOS Glasgow and Scottish FA President: “We are thankful to UEFA for recognising the efforts of our LOS Glasgow partners in establishing a safe and manageable way in which supporters can attend the three group matches and Round of 16 tie at Hampden Park.

“I am also grateful to the Scottish Ministers and clinical experts for their assistance and ultimate approval in signing-off on the proposal that has today been endorsed by UEFA.

“An enormous amount of effort has gone into the submission but also in ensuring Glasgow and Hampden Park is ready to welcome supporters, not least with Scotland having secured qualification.

“We acknowledge UEFA’s timeline for ticket returns and will communicate updates to Scotland fans at those key dates.”

UEFA will be issuing an email to all ticket holders shortly to advise on the returns process for those fans who decide not to travel and next steps.

UEFA’s announcement

HRH Prince Philip: Front Pages

This morning’s front pages:

The House of Commons will next meet on Monday at 2.30pm, following the announcement of the death of His Royal Highness The Prince Philip, Duke of Edinburgh. The Scottish Parliament will also reconvene on Monday.

The Scottish Parliament’s flags are flying at half-mast following the death of His Royal Highness The Duke of Edinburgh.

Scottish Parliament Presiding Officer Ken Macintosh said: “On behalf of the Scottish Parliament I would like to extend our sincere condolences to Her Majesty The Queen and to the Royal Family following the death of His Royal Highness The Duke of Edinburgh.

“The Duke of Edinburgh accompanied Her Majesty The Queen on each of her visits to the Scottish Parliament since 1999. Their unwavering support for this institution and The Duke’s unwavering support to Her Majesty were clear for all to see and his loss will be deeply felt.”

JOG FOR JUGS: Lorraine Kelly launches breast cancer campaign

Jog for Jugs, a new campaign aimed at raising awareness and money for breast cancer officially launches today (Saturday 10th April) in a bid to encourage men, women and non-binary individuals to check themselves so that cancers can be caught and treated early.

https://twitter.com/i/status/1380777723744899074

A star-studded, tongue-in-cheek, video to promote the campaign, introduced by the nation’s sweetheart, Lorraine Kelly and featuring other Scottish personalities including model Emma-Louise Connolly, actress Joanna Vanderham and presenter Lee McKenzie, has been released to mark the launch.

Inspired by her mum’s courageous response to her own breast cancer diagnosis last August, Dundonian, Becky Chapple hopes to encourage others to check themselves regularly and seek medical support straight away if anything feels abnormal.

Becky commented: “Throughout the pandemic, fewer and fewer people have been visiting the doctor when they find concerning changes to their boobs or pecs which is a real and worrying problem.

“Jog for Jugs is our small way of first and foremost encouraging everyone to check themselves, then jogging or walking 8km to raise vital funds for CoppaFeel!, a brilliant charity which raises awareness of breast cancer in young people and the importance of early detection.”

Jog for Jugs will be promoted across social media, with participants encouraged to jog or walk 8km, donate £8 to CoppaFeel!, check their boobs or pecs and nominate 8 friends to do the same by sharing a selfie of themselves with their hand on their chest and tagging their pals’ social handles.

The number ‘8’ symbolizes the devastating statistic that 1 in 8 women will develop breast cancer in their lifetime.

Becky added: “While we are, of course, hoping to raise some vital funds for CoppaFeel! the campaign is more about awareness than anything else.  

“We want people to know all of the signs and symptoms of breast cancer, and we specifically want to dispel the myth that if lumps are painful, they’re unlikely to be cancerous – any unusual changes are worth getting checked out.

“My family feel very fortunate that mum discovered her cancer early and we want to give everyone else the chance to do the same by spotting any changes in their boobs and seeking medical advice, regardless of lockdown.”

CoppaFeel! aims to ensure that all breast cancers are diagnosed at the earliest stage possible by educating people on the signs and symptoms of breast cancer, encouraging them to check regularly and instilling the confidence to seek medical referral if they detect abnormalities.

Currently 5% of diagnosed cases are already at stage IV with breast cancer being the second most commonly diagnosed cancer in women under 30 in the UK (181 new cases diagnosed and 12 deaths annually). CoppaFeel! is the third most recognized breast cancer charity amongst young people and those aware of CoppaFeel! are 58% more likely to check their boobs regularly than those not aware.

The charity’s recent research showing that a worrying 2 in 5 young people are avoiding contact with the NHS due to coronavirus, prove that normalising chest checking and empowering young people to speak to their doctors about any concerns has never been more important.

Katie from CoppaFeel!, commented, “We are thrilled to be supported by the Jog For Jugs campaign. The work that Becky and her friends in the team have put into this project is truly inspirational, and the awareness and funds it will raise in aid of CoppaFeel! will help us in our mission to stamp out the late detection of breast cancer. 

“The generous support of everyone involved will make a huge difference to our work in educating and empowering young people. After such a trying year, it is important now more than ever to spread awareness of the importance of getting to know your body, checking regularly and speaking to your GP if you notice any concerning changes.”

To donate to the Jog For Jugs Campaign please visit:

 https://www.justgiving.com/fundraising/jogforjugs 

and follow the journey on InstagramTwitter and Facebook.

Sunlight linked with lower Coronavirus deaths

Sunnier areas associated with fewer Covid-19 deaths, Edinburgh University study suggests

The top of Arthur's Seat in Edinburgh basking in sunshine

Increased exposure to the sun’s rays – specifically UVA – could act as a simple public health intervention if further research establishes it causes a reduction in mortality rates, experts say.

Researchers from the University of Edinburgh compared all recorded deaths from Covid-19 in the continental US from January to April 2020 with UV levels for 2,474 US counties for the same time period.

UVA exposure

The study found that people living in areas with the highest level of exposure to UVA rays – which makes up 95 per cent of the sun’s UV light – had a lower risk of dying from Covid-19 compared with those with lower levels. The analysis was repeated in England and Italy with the same results.

The researchers took into account factors known to be associated with increased exposure to the virus and risk of death such as age, ethnicity, socioeconomic status, population density, air pollution, temperature and levels of infection in local areas.

The observed reduction in risk of death from Covid-19 could not be explained by higher levels of vitamin D, the experts said. Only areas, with insufficient levels of UVB to produce significant vitamin D in the body, were included in the study.

Nitric oxide

One explanation for the lower number of deaths, which the researchers are following up, is that sunlight exposure causes the skin to release nitric oxide. This may reduce the ability of SARS Coronavirus2 – the cause of Covid-19 – to replicate, as has been found in some lab studies.

Previous research from the same group has shown that increased sunlight exposure is linked to improved cardiovascular health, with lower blood pressure and fewer heart attacks.  As heart disease is a known risk factor in dying from Covid-19, this could also explain the latest findings.

The team say due to the observational nature of the study it is not possible to establish cause and effect. However, it may lead to interventions that could be tested as potential treatments.

The paper has been published in the British Journal of Dermatology, an official publication of the British Association of Dermatologists.

Dr Richard Weller, Consultant dermatologist and Reader at the University of Edinburgh, said: “There is still so much we don’t understand about Covid-19, which has resulted in so many deaths worldwide.

“These early results open up sunlight exposure as one way of potentially reducing the risk of death.”

Professor Chris Dibben, Chair in Health Geography at the University of Edinburgh, said: “The relationship between Covid-19 mortality, season and latitude has been quite striking; here we offer an alternative explanation for this phenomenon.

Paper published in British Journal of Dermatology 

The death of the Duke of Edinburgh

Updated UK Government information

Earlier today Buckingham Palace announced the death of the Duke of Edinburgh after a short illness.

A notice informing the public of the death of the Duke of Edinburgh was placed on the gates of Buckingham Palace. It read:

It is with deep sorrow that Her Majesty The Queen has announced the death of her beloved husband, His Royal Highness The Prince Philip, Duke of Edinburgh. His Royal Highness passed away peacefully this morning at Windsor Castle.”

At the express request of HRH Duke of Edinburgh, and in line with current COVID restrictions, there will be no official ceremonial events during this period.

Although this is an extraordinarily difficult time for many, we are asking the public not to gather at Royal Residences, and continue to follow public health advice particularly on avoiding meeting in large groups and on minimising travel.

We (the UK Government) are supporting the Royal Household in asking that floral tributes should not be laid at Hillsborough Castle at this time. The Royal Family have asked that members of the public consider making a donation to a charity instead of leaving floral tributes in memory of The Duke of Edinburgh.

An online Book of Condolence is now available should members of the public wish to express their condolences. This is available at the Royal Family Website

Further details of the funeral will be announced by Buckingham Palace in due course.

Planning on having a ‘burn your facemask’ party when lockdown is lifted?

Think again, says waste disposal expert

Over a year since Covid-19 lockdowns began in the UK. the Great British public has, it seems, grown tired of wearing masks.

So much so, in fact,  that many are planning ‘burn your face mask’ parties once lockdown is lifted to mark an end to the havoc wreaked by Covid-19.

Face masks have been mandatory in shops and other indoor areas since July last year, although were being worn widely before summer – and, with all restrictions set to end on June 21st, it seems many have decided that will be the time to say goodbye to the cloth coverings that have been the most visible sign of the pandemic in everyday life.

“I want to feel free again,” said Lara, 29, who is planning a ‘Bubbles & Burning’ party with her friends as soon as restrictions are lifted.

“I’m sick of constantly having to remember a mask, sick of feeling it on my face… we’re going to get a few bottles of Prosecco and chuck them in the fire pit, and good riddance.”

Kian, 19, agreed. “Me and my mates are going to have a few beers and a barbecue and then throw them on after we’ve cooked our burgers.

“I can’t wait to watch them go up in flames to be honest!”

Gaz, 39 “I’m actually in the minority and quite enjoy my facemask, it has got me out of grooming my beard for the past 12 months!”

Many feel similarly, with even those who are happy to comply with mask-wearing saying they’ll be ceremonially disposing of them as soon as lockdown is fully lifted. But, Divert.co.uk says, this is an unwise move for a number of reasons.

Mark Hall, the spokesperson for rubbish removal and landfill diversion experts Divert.co.uk, urged people not to get out the lighter fluid.

“While it’s tempting to want to set light to your mask and wave goodbye to what has been a horrible year for many people, burning them is pretty awful for the environment. Despite feeling like paper, the widely-used blue single use masks are actually made from various type of polymer, materials which – when burned – release potentially dangerous chemicals into the environment.

“Reusable masks aren’t immune from these problems either, as burning any waste creates pollution and smoke – and after so long looking forward to taking a deep breath of fresh air without a mask in the way, it’d be a shame to ruin it with a lungful of smoke. That and you’re just going to have to buy another as the rules haven’t changed, you are required to wear one”

It’s not only the polluting effects of burning your face mask that are a bad idea, either.

group of 200 leading epidemiologists, data experts, virologists and other health researchers said in a recent survey that they expect mandatory wearing of face masks to be in place well into 2022, in what they say will ‘permanently’ change culture.

One researcher, Mark Jit at the London School of Hygiene & Tropical Medicine, said it wouldn’t be the law forever, but that it may become the norm to wear masks when ill in future: “It will stop being legally mandated at some point, but I think there will be a permanent culture change for people to wear face masks in public, especially when they have respiratory symptoms. We already saw that happen in Asia following SARS.”

It might be best, then, to keep hold of your masks, even as we return to pubs, offices and cinemas. But what to do with our dirty single-use masks in the mean time? Up to 50 million are used and discarded each day, meaning their disposal is an urgent problem that is already concerning waste experts.

“The most accessible thing for most of us, unfortunately, is to dispose of them in your main bin – they are technically medical waste, so can’t be recycled through your household bins,” said Hall.

“We’d urge everyone to get a reusable mask, even as this hopefully late stage of the pandemic – if they’re going to be around for a while longer, a reusable mask will pay for itself quickly and can be washed and reworn as many times as you want, saving hundreds of single-use masks making it to landfill.

“We campaigned for pop-up PPE bins on the high street to ensure proper disposal of single-use masks and avoid contamination of other waste, but sadly the Government still hasn’t come up with a simple, accessible solution for everyone to dispose of their masks.

“Some private businesses have come up with single-use mask recycling schemes, turning the waste material into furniture, building materials and more, which is amazing – but they’re far and few between, and the average person doesn’t have access to them.

“Our best advice is to use reusable masks and to ensure you’re following WHO guidelines on safe removal and disposal.”

Scotland wants to cut the carbon – but it’s a struggle

  • Research by Lloyds Banking Group shows 65% of people in Scotland see the environment as a top priority for post pandemic recovery.
  • However, nearly a quarter (23%) were unable to reduce their own carbon footprint in the second lockdown.
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Carbon emissions in Scotland dropped by 13% during the pandemic compared to the year before, according to analysis compiled by Lloyds Banking Group in partnership with the Carbon Trust.

The analysis considered the impact on carbon emissions resulting from changing consumer spending behaviour across six categories: food and drink, fuel, commuting, airlines, electrical stores and clothing stores. 

Restrictions on international and domestic travel as well as the increase in working from home have been significant factors in the drop in carbon emissions. Emissions from commuting reduced by almost two thirds (65%) and emissions from fuel fell by a fifth (20%) compared to the year before the pandemic.

At the same time, international travel restrictions meant that the carbon emissions from airlines dropped by more than three quarters (79%) compared to the previous year.

As the country prepares to emerge from lockdown, public support for the environment remains strong in Scotland, with 65% of the public ranking the environment as a top priority for post pandemic recovery.

However, it appears that ‘going green’ is a struggle as nearly a quarter (23%) were not able to reduce their carbon footprint in the second lockdown, the research revealed.

How the pandemic has impacted behaviour change

Many Britons are planning to make greener choices once restrictions lift, with seven in 10 (72%) saying they will make a conscious effort to cut their carbon footprint after lockdown.

Environmental reasons are also a factor for people thinking about a return to work, with almost three in 10 (29%) full-time employees citing this as a reason in their plans to work from home at least two to three times a week.

Generational differences can be seen in these emerging environmental behaviour changes. Nearly half (49%) of over 55s are planning to continue shopping locally compared to just 27% of younger generations (18–24 year olds). Older generations are also more likely to limit their car use than younger generations (36% and 23% respectively) and make improvements to their home’s energy efficiency (16% and 7% respectively).

Thrifty under 25s are planning to buy more items second-hand or upcycle them than older generations (35% and 22% respectively) and are focused on changing their diets to reduce emissions (23% and 13% respectively).

Philip Grant, Chair of Scottish Executive Committee at Lloyds Banking Group said: “Our research shows that the people of Scotland want the environment to be at the heart of our post-pandemic recovery.

“Lockdown’s have changed the way we live and work, and shown us how we can do our bit to help tackle climate change and live more sustainably.

“We all have a part to play which is why we are working with businesses, the government and communities to help make a positive impact on the environment.”

Myles McCarthy, Director at the Carbon Trust, said: “It is encouraging to see that the environment remains top of mind for two thirds of people in post pandemic recovery.

Lockdown has disrupted our lives in many aspects, challenging people from turning aspirations into action, while encouraging more sustainable habits like homeworking and local shopping.

“As lockdown eases, and in the run-up to COP26, it is time for consumers, citizens, businesses and governments to come together and build the enabling environment that will help turn climate ambitions into long-term impact.”