One of The Roxburghe Hotel’s most esteemed team members was recognised at the 12th annual Scottish Hotel Awards last week. Concierge Gavin Stirling picked up the coveted Concierge of the Year crown for the second year running.
The glittering ceremony, held on Sunday 19 April at the Crowne Plaza Hotel in Glasgow, was a night of celebrations for staff at the four-star capital hotel, as they congratulated the hospitality star on retaining his much-deserved title.
37-year-old Gavin, who has worked at the Roxburghe for six years and in hospitality for 14 years, has been credited as an ambassador for the hotel and the wider hospitality industry in Scotland. Heading up a dedicated concierge team, Gavin’s welcoming nature and unrivalled desire to go above and beyond for guests has secured his place at the top of the title race for a consecutive year.
The hotel, located on the corner of Edinburgh’s Charlotte Square, was also named regional winner of Business Hotel of the Year for Edinburgh and the Lothians in recognition of its vibrant restaurant, luxurious bedrooms and state-of-the-art resources for modern business travellers.
Marcello Ventisei, general manager of The Roxburghe Hotel, said: “Gavin has done The Roxburghe proud yet again at this year’s Scottish Hotel Awards. His unwavering dedication to our clients and the hotel as a whole is fantastic and I’m delighted to see it duly recognised among the industry yet again.
“We’re lucky to have a fantastic team on board, all of whom work exceptionally hard to ensure the highest standards at the hotel – our regional award for Business Hotel of the Year is testament to that.”
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