
The Lord Provost of Edinburgh hosted a Civic Reception at the City Chambers last night to honour the 25th anniversary of Volunteer Edinburgh as an independent organisation and its outstanding contribution to the life of the city.
The event brought together past and present staff, volunteers, trustees, and civic leaders to mark a quarter-century of innovation, impact, and service.
At the heart of the celebration was a powerful address by the organisation’s CEO, Paul Wilson, who reflected on the journey from a small volunteer exchange to becoming one of the city’s most dynamic and adaptive third sector organisations.
Paul said: “If anyone asked me what Volunteer Edinburgh is all about,I simply say: ‘people’.”
A Legacy of Innovation and Impact
Volunteer Edinburgh has supported over 60,000 individuals in their volunteering journeys and welcomed more than 20,000 visitors to its annual recruitment fair over the past 25 years. Its pioneering Health and Wellbeing Service, which began as the UK’s first “Voluntary Work as Therapy” project, has helped more than 2,500 people in the past decade improve their lives through volunteering — many credit it with literally saving their lives.

However, this world-leading project is currently under threat due to potential disinvestment from the Health and Social Care Partnership. The CEO called on civic leaders to recognise and protect this invaluable service that embodies Edinburgh’s compassionate values.
Leading in Digital, Crisis Response, and Community Engagement
From launching Scotland’s first local authority-backed Volunteering Strategy in 2006 to building the country’s most-used volunteer management resource at volunteerwiki.org.uk, Volunteer Edinburgh has consistently led the way in developing practical solutions that scale.

During the COVID-19 pandemic, the organisation rapidly built and deployed a Community Taskforce, onboarding 550 trained volunteers to deliver over 17,000 critical support tasks city-wide. This flexible model later supported displaced Ukrainians, NHS vaccination efforts, and even mobilised 200 volunteers during the vigil for the Queen at St Giles’ cathedral in 2022.
“We Just Get Things Done”
Described by peers as an organisation that “just gets things done”, Volunteer Edinburgh has continually reinvented itself — from launching an AI tool for volunteer managers to establishing city-wide hubs and community engagement tools. The CEO paid tribute to the team’s dedication, noting “for a tiny wee organisation, we regularly punch above our weight.”
A Shared Belief in Service
Reflecting on his own 27-year journey with the organisation, the CEO emphasised that the core of Volunteer Edinburgh’s success is a shared belief across its team that “service to others is inherently a good thing.”

He paid tribute to his predecessors, trustees, and colleagues past and present, saying, “Thank you to everyone who has contributed to making Volunteer Edinburgh the vital asset it is today.
“Edinburgh needs it — and I hope it continues to flourish for decades to come.”