Leith hub offers warm, safe space on the high street for the whole community
Utilita’s high street Energy Hubs strive to provide ‘Safe Spaces’ for the LGBTQ+ community and beyond – welcoming people to host events, meetings, and more in a supportive environment.
No matter whether you are a Utilita customer or not, the Leith Energy Hub team is always happy to give free energy saving advice, something Hub Supervisor Natasha Baillie says is very important given the current cost-of-living crisis – and they’re also able to offer energy-saving products at competitive prices.
As an energy supplier that was created with the mission to offer consumers better service and a fairer deal, people have always been at the heart of Utilita – and its high street hubs provide an inclusive environment for staff, customers and the wider community.
The energy supplier’s renewed pledge to Pride365 ensures that everyone feels welcome and valued at Utilita, not just for a day, a week or month, but all year round.
The Utilita Pride365 Pledge
365 days of the year, Utilita Energy is committed to:
- Standing proudly with the LGBTQ+ community
We’ll be vocal and visible in our support for LGBTQ+ inclusion every single day – both within our company and out in the world.
- Creating ‘Safe Spaces’ for everyone
Our Energy Hubs will provide ‘Safe Spaces’ for the LGBTQ+ community and beyond – welcoming people to host events, meetings, and more in a supportive environment.
- Giving back to our community
Whenever we run awareness day activities, we’ll donate to local LGBTQ+ charities chosen by our Equality, Diversity and Inclusion group. This supports not only our communities but also any staff who may need these vital resources.
Utilita Founder and CEO, Bill Bullen, commented: “At Utilita, inclusivity isn’t just a goal; it’s who we are. Our core values align seamlessly with the Pride365 pledge as we work every day to create a workplace – and a world – that is fair, sustainable, and a little bit smarter.
“We’re not afraid to challenge the norm or stand up for what’s right. For us, that means building a supportive environment for everyone – from our customers to our team and the communities we serve – and our hubs offer something rare in the energy world – a friendly, face-to-face service.
“Our core values – fairness, smart, and sustainability – are at the heart of everything we do. They drive us to create an honest, inclusive, and nurturing culture for our customers and staff alike.”
Making inclusivity know no bounds
Leith Energy Hub Supervisor, Natasha Baillie, added: “Having a presence on the high street lets the public know that the Utilita team are here for everyone and all you need to do is pop down for anything you may need help with, customer or not.
“We aim to make it super simple to manage your energy – no phone lines or online dashboards, just a friendly face to speak to in a warm, safe space and with a cuppa if you’d like one! Whether you’re looking for account support, help to manage your spend or energy-saving advice, Utilita’s Energy Experts are on hand to help.”
Utilita’s partnership with Pride365 is an integral part of its commitment to make inclusivity know no bounds.
Natasha concluded: “We’re committed to continually evaluating and taking positive steps towards improving inclusion both within and outside our business, and we recognise the impact this will have on ensuring a happy and successful team and community.
“Together, we’re proud to create a brighter and fairer future for everyone – every day of the year.”
Utilita Energy Hubs are high street locations where customers can top up their accounts, check their balances, and get energy-saving advice – based not just in Edinburgh but also Gosport, Southampton, Isle of Wight, Luton, Derby, West Bromwich, Sheffield, Leicester, Blackburn, Huddersfield and Hartlepool.
The Utilita Leith Energy Hub is open from Monday to Saturday at 41 Newkirkgate, Edinburgh, EH6 6AA. See more on Utilita Energy Hubs at https://utilita.co.uk/energy-hub.
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