Universal Credit claimants are set to benefit from a new deal launched by BT yesterday.
Home Essentials, a new social tariff for people on Universal Credit and other means-tested benefits, will give eligible customers a 36Mbps fibre broadband service and 700 minutes of included phone calls for just £15 per month.
The new package, which could potentially be taken by as many as 4.6 million UK households, is around half the price of a standard package on BT’s service with similar features.
Those who want faster performance can opt for average speeds of 67Mbps and unlimited calls via the new same social tariff, but this does push the price to £20 per month.
BT plans to make the new package available next month.
Marc Allera, CEO of BT’s Consumer Division, said: “Fast, reliable connectivity has never been as important as it is today, with millions of people relying upon our networks to get back on their feet after the pandemic.
“We want to help as many people as we can, which is why at the end of June we’ll be launching BT Home Essentials, increasing the eligibility of our social tariff to include all customers on Universal Credit.
“BT Home Essentials will be available at half the price of our standard fibre package, helping a potential four million households on low income save on bills and stay connected to vital online services.”
Matt Warman, UK Digital Infrastructure Minister, said: “In today’s digital world, everyone should be able to access fast, reliable and affordable internet, so I’m thrilled that BT is the latest provider to launch new deals for low income households.
“We have been working with internet providers to offer affordable broadband tariffs for those struggling with bills to help the UK build back fairer from the pandemic. I hope to see others taking similar action soon.”
Rocio Concha, Which? Director of Policy and Advocacy, said: “Access to a good broadband connection is vital for everyday life, however affordability can be an issue for some consumers, so it is good BT that has introduced this new tariff offering decent connection speeds at lower prices to help get more people online.
“BT must now ensure that it proactively engages with those who are eligible so they are aware and can take advantage of these new tariffs.”
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