An Edinburgh based care company has received so many glowing recommendations from clients and their families that it has been honoured with a top regional award.
Home Instead Senior Care specialises in providing at-home care to older people, and has been named as one of the 20 most recommended providers in the Home Care Awards 2019.
Andrew Senew, owner of Home Instead Senior Care, said: “This is the fifth time in a row we have been recognised within the homecare.co.uk Top 20 list, which is a great achievement for us.
“The award means a lot to us because it is a direct result of unbiased feedback from our clients and their families. The whole team puts our clients at the centre of our service, and this is public recognition for them for the outstanding work they all do, each and every day.”
homecare.co.uk is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year and this is the fifth year in a row that Home Instead Senior Care has placed in a top spot.
The exceptional reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an enviable overall rating of 9.8 out of 10.
One of the reviews of Home Instead reads: “Carers turn up on time and become part of a team. Our caregiver is exceptional and reliable and uses her common sense and listens to the family’s needs.”
Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for two hours or longer at a time.
Amanda Hopkins, reviews manager of homecare.co.uk, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world.
“Home Instead Senior Care Edinburgh has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in Scotland!”
Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship. There are roles currently available for caregivers of all ages and backgrounds, who share a passion for care.
For more information about the services of Home Instead, or for a list of current vacancies, visit https://www.homeinstead.co.uk/edinburgh.
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