BANK ‘NOT LISTENING’ TO ANGER OF CUSTOMERS AND BUSINESSES
SNP MP Deidre Brock says RBS ‘failed to answer‘ many questions as three senior executives appeared before the Scottish Affairs Committee (SAC) at Westminster yesterday.
Edinburgh North and Leith MP Deidre Brock, who is a member of the committee, said it was ‘disappointing‘ that RBS had also failed to listen to the anger and frustration voiced by so many of the customers and business hit by their branch closure plans.
Ms Brock commented: “RBS had many questions to answer and it was disappointing that they failed in so many respects. The three senior executives – including the Chief Executive Ross McEwen – gave the clear impression they are just not listening to the concerns of all the communities and businesses hit by their closure plans – which still mean the loss of dozens of branches across Scotland – hitting rural areas who depend on banking services very badly.
“This is a bank that now looks purely interested in maximising profits and losing its community responsibilities. They have failed to listen to the anger and frustration that so many customers and businesses have voiced about their cuts and closures.
“RBS is still owned by the taxpayer and the Chief Executive shed little light to the committee on the decision-making process that is leaving so many communities across Scotland without physical banking services,
“The SNP will continue to try to save these banks, it is time that the other parties joined us in that campaign and put pressure on the UK government to work in Scotland’s interests to force this public company to respect the communities that are in danger of being abandoned.”
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