Two hospitality students from Edinburgh College travelled to a prestigious hospitality school in Switzerland thanks to a scholarship.
Rebecca Sinder and Merce Just are both first year students on the HN Hospitality Management course, and were the first students from Edinburgh College to win a Hospitality Industry Trust Scotland (HIT Scotland) scholarship.
The HIT Scotland scholarship paid for them both to travel to the prestigious École hôtelière de Lausanne (EHL) for a two day programme titled ‘A Practical Approach to Customer Service’. Founded in 1893, EHL was the world’s first trade-school to focus on hospitality education. The school offers bachelor and master degrees in hospitality management and administration.
While on the scholarship Merce and Rebecca took a trip to the five star Grand Hotel au Lac and dined in the hospitality school’s gastronomic restaurant. Rebecca said: “This scholarship has opened my eyes and mind to the hospitality industry and what Scotland is missing in terms of customer experience, and also to customer service skills that everyone working in hospitality should be taught.”
Rebecca Sinder said: “This was a great trip and an opportunity to learn in depth about customer service skills. Not only did we learn about multicultural habits, current technology trends, how to dress to impress and also the crucial non-verbal and verbal communications skills, we were also shown what real hospitality feels like to experience. The professors and students of École hôtelière de Lausanne were an example of the most professional workers in the industry. They were welcoming and they showed us great customer service first hand.”
Richard Morris, Edinburgh College Food and Hospitality lecturer said: “Merce and Rebecca have returned to College inspired and motivated to continue with their studies whilst at the same time getting valuable Industry experience.
Rebecca has since joined me working for the Scottish Rugby Union Hospitality at the 6 Nations, whilst Merce is interested in joining the world famous Witchery restaurant following a recent visit. Ultimately what this scholarship has given them is the confidence to progress in their chosen industry realising what the ultimate rewards can be.”
HIT Scotland is a charity whose mission is to assist people to achieve their potential within hospitality. HIT Scotland enables young people in the hospitality industry to be inspired about what the industry has to offer and all the opportunities that exist in a multitude of sectors. It also sets steps to making dreams come true all over the world in many incredible organisations such as Virgin, Hilton and Mossimans.
Edinburgh College students worked at the Annual HIT Scotland Lunch at The Sheraton that Richard Morris has been coordinating with the College for the last few years. From this they gained an insight into what the organisation were all about.
There are many examples of young people who have gone on to achieve their career aspirations through HIT Scotland many of who were represented at HIT Scotland’s recent Emerging Talent Conference in Edinburgh.
Applications are currently open for hospitality and professional cookery courses starting at Edinburgh College in August. More details can be found at:
http://www.edinburghcollege.ac.uk/courses/food_hospitality_and_tourism.aspx
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