Tag: zero-hours contracts

TUC: Over 8 in 10 zero-hours contract workers want regular hours

Poll reveals that three-quarters of people on zero-hours contracts have experienced financial difficulty due to lack of work

  • Survey shows “one-sided nature” of zero-hours contracts with shifts cancelled regularly and people feeling they have to work when unwell 
  • TUC says forthcoming Employment Rights Bill is “badly needed” to drive up employment standards and to make work pay 

The vast majority of workers on zero-hours contracts want regular hours, according to a new TUC poll. 

The poll of zero-hours contract workers reveals that over 8 in 10 (84%) want regular hours of work – compared to just 1 in 7 (14%) who don’t. 

Financial pressures 

The poll reveals that many zero-hours workers are struggling financially due to being underemployed. 

Three-quarters (75%) of those polled say they have experienced difficulty meeting living expenses due to not being offered enough hours. 

This is backed up by other findings from the poll which show that: 

  • Two-thirds of (66%) of people employed on zero-hours contracts are seeking extra work. 
  • Well over half (58%) of zero-hours workers’ requests for more hours are being refused by employers. 

One-way flexibility 

The TUC says the poll also shows the one-sided nature of zero-hours contracts: 

  • Over half of zero-hours contract workers (52%) have had shifts cancelled at less than 24 hours’ notice. 
  • Two-thirds (66%) of zero-hours contract workers say they received no compensation for cancelled shifts – with just 1 in 20 (5%) fully compensated. 
  • Over three-quarters (76%) say they felt they had to work despite feeling unwell. 

Work-life balance 

The poll also reveals how many zero-hours contract workers have struggled to balance caring responsibilities and family commitments with their work: 

  • Half (50%) say they have experienced difficulty managing childcare with their work. And this number rises to two-thirds (67%) for mothers on zero-hours contracts. 
  • Three-quarters (76%) say they have missed out on a planned family or social event due to needing to work. 

The poll shows that mums (35%) and carers (38%) on ZHCs are more likely than those not on ZHCs (22% and 20% respectively) to often find it hard to manage care alongside their work – putting paid to the idea that ZHCs are the best way to help working parents and carers balance paid work and unpaid caring commitments.   

The majority (80%) of students on zero-hours contracts also reported that they had experienced difficulties managing studying and education alongside their work.   

The poll further reveals that even amongst the minority of zero-hours contract workers who report working in this way because of their need for flexibility (for care or for study) – 6 in 10 (61%) – would prefer a contract with guaranteed shifts (compared to less than a quarter, 23% of this group for whom this arrangement would not be preferable) 

Making work pay 

The TUC says the findings highlight the importance of the government’s forthcoming Employment Rights Bill that will ban the use of zero-hours contracts and other exploitative practices. 

Analysis published by the union body in June revealed that 4.1 million people in the UK were currently employed in low-paid and insecure work – including around 1 million workers on zero-hours contracts. 

Separate TUC polling published in July revealed that the vast majority (67%) of voters in Britain – across the political spectrum – support banning zero-hours contracts by offering all workers a contract that reflects their normal hours of work and compensation for cancelled shifts.  

TUC General Secretary Paul Nowak said: “Most people on zero-hours contracts would much rather have the security of guaranteed hours and to be able to plan their lives properly.   

“The so-called ‘flexibility’ these contracts offer is hugely one-sided with shifts regularly cancelled at the last minute – often without any compensation.  

“I would challenge anyone to try and survive on a zero-hours contract not knowing from week to week how much work they will have. 

“It’s time to drive up employment standards in this country and to make work pay for everyone. 

“The government’s forthcoming employment rights bill will help create a level playing field – and stop good employers from being undercut by the bad.” 

Mubin Haq, Chief Executive of the abrdn Financial Fairness Trust, said: “The major problem with zero-hours contracts is the insecurity they cause and the knock-on effects on people’s daily lives.  

“From participating in family and social events, to balancing caring responsibilities, those on zero-hours contracts report greater challenges.  

“Moreover, the financial penalties are significant with just a third receiving any compensation for loss of income. Addressing problems such as this are essential to delivering greater financial security.” 

Julian Richer, Founder and Managing Director of Richer Sounds, and Founder of the Zero-Hours Justice campaign – said: “Most people work for good employers who pay decent wages and provide secure conditions. 

“Working people need basic security, to know when they will be working and how much they will earn. But a minority of employers exploit the ability to hire people on zero-hours contracts. 

“It is time to rid the economy of these contracts so that every worker who wants a secure contract can have one. 

“Driving up employment standards is in everyone’s interests. A ban on exploitative zero-hours contracts is well overdue.” 

BME workers bearing the brunt of coronavirus cuts

Black and minority ethnic (BME) workers are three times more likely than white workers to have lost working hours during the pandemic, according to a new TUC poll published on Friday.

The survey – carried out for the TUC by Britain Thinks – found that around 1 in 11 (9%) BME workers had their normal 35-48 hours a week cut back during the Covid-19 pandemic. Only 1 in 33 (3%) white workers said their working hours were reduced.

Nearly 1 in 8 (13%) BME workers told the TUC that their hours were cut without them requesting it in the last 12 months, compared to 1 in 11 (9%) of white workers. And 1 in 4 (25%) BME workers said they were now working between 1-24 hours a week, compared to 1 in 5 (20%) white workers.

The poll also found that:

  • Second jobs: BME workers were nearly twice as likely to say they’d had to take on more than one job in the last 12 months than white workers. Around 1 in 14 (7%) BME workers had more than one job during the past year, compared to just 1 in 25 (4%) white workers.
  • Pressure to go into work: 1 in 5 (20%) BME respondents told the TUC they were worried that if they did not go into their workplace this would impact negatively on their status at work, for example in terms of their job security or their chances of getting a pay rise. Around 1 in 7 (14%) white respondents shared this concern.

Previous TUC analysis revealed that the unemployment rate for BME workers has risen three times as fast as the unemployment rate for white workers during the pandemic.

The BME unemployment rate shot up from 6.3% to 8.9% between the first quarter of 2020 and the first quarter of 2021, an increase of 41%. Over the same period the unemployment rate for white workers rose from 3.6% to 4.1%, an increase of 14%.

Around 1 in 11 (8.9%) BME workers are now unemployed, compared to 1 in 25 (4.1%) of white workers.

TUC General Secretary Frances O’Grady said: “Covid-19 has shone a spotlight on the structural discrimination that has been hidden in our jobs market for too long.

“BME workers have shouldered the burden of the pandemic. They’ve faced the double whammy of being more likely to be working in industries that have been hit hardest by unemployment. And it’s now clear they’ve also have been more likely than white workers to lose hours – and therefore pay. Too many BME workers are having to take on second jobs now just to make ends meet.

“We know that BME workers are more likely to be in low-paid, insecure work with less employment rights. Through the pandemic, many have paid for this discrimination by losing hours, jobs and wages. Tragically, many more have paid with their lives.

“Enough is enough. Everyone deserves a decent job, with decent pay and with decent terms and conditions. Ministers must address this inequality once and for all and challenge the structural discrimination that holds BME workers back at every level of the labour market.”

Chair of the TUC anti-racism task force and NASUWT General Secretary Patrick Roach said: “This latest evidence comes on top of other data showing that Black workers are bearing the brunt of precarious employment, zero-hours contracts and employers using ‘fire and rehire’ to drive down wages.

“With rates of unemployment rising fastest amongst Black workers, we need to see urgent action from the Government to tackle these inequalities and secure a recovery that works for everyone.

“It will also be important that employers consider and are held to account for how their decisions are impacting on Black and White workers.”

The TUC is calling on government to:

  • Introduce mandatory ethnicity pay gap reporting and make employers publish action plans to ensure fair wages for BME workers in the workplace.
  • Ban zero-hours contracts and strengthen the rights of insecure workers – which will have a disproportionate impact on BME workers.
  • Publish all the equality impact assessments related to its response to Covid-19 and be transparent about how it considers BME communities in policy decisions.