Following concerns raised by the advocacy group Energy Action Scotland over the number of households with pre-payment meters who have not claimed their voucher entitlement from the UK Energy Bill Support Scheme that ended in March 2023, Scottish Labour MSP Sarah Boyack is urging people in Edinburgh to redeem their vouchers before they expire on 30th June 2023.
In Edinburgh, 34 per cent of vouchers have yet to be claimed, with the approximate value of the unclaimed support in Edinburgh being at around £1,374,120.
Households with non-smart (traditional) prepayment meter need to actively redeem the vouchers that have been sent by post, text or email.
Once the voucher from the energy supplier is received, people will need to take it to a Post Office or PayPoint shop to add it to the gas or electricity top-up key or card.
Commenting Sarah Boyack MSP said: “If you live in a household with older, non-digital pre-payment meters, you have been issued with vouchers by post, text or email to support you with the rising energy costs.
“These vouchers are valid for 90 days and expired or lost vouchers can be re-issued through the energy supplier.
“However, all vouchers expire on 30th June when the scheme ends.
“If you are entitled to energy vouchers, now is time to redeem them. They may not resolve the cost of living crisis, but during these hard time, we need all support we can get.”